For business network systems located within the state of Oklahoma, Progent's Microsoft authorized technical experts can deliver remote phone help and remote troubleshooting to fix your computer system troubles quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support knowledge bases to identify and fix computer network problems without the cost and time delays associated with in-person service visits.

If your Oklahoma business is located outside of the larger urban areas such as Oklahoma City, Tulsa, Norman, or Lawton, your local network systems support options may be limited in technical capability, or not available during an emergency. This results in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s group of seasoned network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt your network. Read about the entire ProSight line of affordable network management outsourcing services for small and mid-size businesses.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to determine the value of UniFi technology for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide advanced remote consulting for disaster recovery/business continuity planning, testing, and education to help your company to respond to potential disasters, minimize downtime for your vital network operations, avoid lost information, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can work closely with your management and IT support staff to provide risk and business impact evaluation, identify dependencies, identify human and physical resources needed to operate your business, prioritize crucial IT functions and specify allowable restoration times, select colocation centers, set up secure offsite access capability for crucial workers, implement notification mechanisms and assign responsibilities for personnel, document a complete recovery and test plan, and provide training for key people to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security services covered under GIAC accreditation including evaluating infrastructure vulnerability, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online consulting to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT network.

Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that spans your on-premises and cloud-based assets and guards all users at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.

Planning and Support Services for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and tune System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to help you to upgrade smoothly from SCOM 2012 to SCOM 2016.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of affordable, flat-rate managed services designed to allow small and mid-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the world's leading enterprises. The ProSight series of network management outsourcing services covers all critical areas of information technology including email protection, threat defense based on machine leaning, update management, automated backup and disaster recovery, infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To download Progent's white paper on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Google Cloud Platform (GCP) Planning and Integration Consulting
Progent's Google Cloud Platform integration consultants offer affordable remote and onsite consulting to assist companies of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.

Data Backup and Recovery Expertise
Progent's backup and restore experts can provide support for a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent supports all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as a low cost outsourced service for secure backup/disaster recovery.

Design and Configuration Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet wireless access point configuration support and Cisco Wi-Fi controller expertise so you can benefit from the 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi LAN while expanding the coverage.

Detailed Documentation of Services Provided
Progent produces full and meaningful reports of all service activity to make sure customers don’t ever feel like a hostage to their support company. Progent sends e-mail documentation of support activity shortly after finishing each support interaction, and also sends a hard copy along with monthly billings. Complete IT service documentation makes it easier for clients to move to a different service organization or assume more support responsibilities internally. Good service reporting also provides management the visibility needed to evaluate maintenance services and produce more realistic network expense projections.

Get in Touch with a Progent Network Support Expert
To find out how to access a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Help.