For business networks located in the state of Oklahoma, Progent's Microsoft and Cisco certified technical team members can provide phone assistance and troubleshooting to repair your network problems quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to troubleshoot and resolve network problems without the cost and time delays associated with in-person technical service dispatches.
If your Oklahoma business is located outside of the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your local computer support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of field proven network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a extensive range of clients. This means you get not only the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to deliver cost effective network solutions.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete threat progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Find out about the entire ProSight family of value-priced network management outsourcing services for small and mid-size organizations.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt productivity. Learn about Progent's complete ProSight series of value-priced managed services for small organizations.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts can provide online and on premises expertise to help your organization with any phase of business intelligence reporting ranging from debugging or modernizing reports to designing and deploying an advanced business intelligence environment. Progent's BI consultants can assist you to support your existing BI environment, help you to migrate reports from a legacy reporting product to a current one, and provide as-needed remote training to meet your individual needs. Progentís management reporting and analytics professionals offer expertise in all popular BI reporting and visualization platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Online Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote services to help you to plan, program, test, install, manage, and debug applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your existing Excel solutions to the newest versions of Excel, support Excel on Apple iOS and Android mobile devices, and fix compatibility issues between different releases of Office Excel. Progent offers as-needed help to organizations looking for a fast solution to a stubborn issue related to Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individual users or groups.
Best Practices Followed by Expert Engineers
Many companies located away from areas with plentiful expert consultants utilize poorly trained or unseasoned local consultants for critical computer network support. This can result in a network that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average more than a decade of hands-on industry background, in the trenches of network support, performing an extensive array of technical services for a broad mix of customers. Consequently, with Progent you receive not only expert network engineering skills, but a consultant who follows computer industry best practices in using that knowledge to resolve real-world information network issues efficiently and in a repeatable fashion.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide advanced online consulting services to assist businesses of all sizes to connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that combine physical resources as well as cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE Certified consultants. CCIEs are recognized networking gurus who earn this prestigious classification only through intense testing by Cisco. CCIEs are able to resolve the most complicated problems surrounding network planning, integration, repair, and service. Progentís CCIE experts work intimately with Cisco engineers in analyzing issues with Cisco's IOS platform and devising workarounds or obtaining patches to resolve anomalies. Progent can provide fast contact with a CCIE by phone so you can get immediate help for complex network troubles that are impacting worker efficiency but are beyond the scope of your usual network service resources.
Advanced Project Management Consultants
For enterprise project management assistance, Progent offers the services of veteran IT experts with decades of experience as IT project managers for program development, information technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide world-class management expertise to help enterprise clients to adhere to leading practices to make sure major projects are successfully completed on schedule and on budget.
Immediate Assistance for Urgent Issues
With Progentís urgent remote computer troubleshooting services, your company can get immediate support for problems that are causing lost productivity. Online support eliminates the lengthy wait and increased cost associated with on-site computer service. For ordinary network administration work, Progentís off-site support consultants can finish the majority of jobs within minutes of receiving a request, rather than forcing you to live with a problem for up to a day for on-premises help to show up.
Planning, Deployment and Support Expertise for System center 2012 R2
Progent's System Center consulting experts have more than 15 years of background deploying, maintaining and fixing the key platforms that make up System Center and can assist you to design, configure, manage, and repair your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to help you to transition to the current edition of Microsoft System Center from an older one or from a third-party datacenter management platform to provide the benefits of enterprise-class deployment, management automation, security, plus datacenter and application performance monitoring.
Extended Hours Remote Technical Support
Progent's affordable after-hours remote technical support program offers clients round-the-clock availability of online technical support from Progent's TRC. Support services offered beyond normal work hours include fixing issues with Microsoft servers, Microsoft Windows desktop troubleshooting, help with Microsoft Office programs, system backup and restore, and basic routing and switching help for Cisco networking products.
VMware NSX Virtual Networking
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Customer Testimonials
Progent has delivered remote or on-premises IT consulting assistance to companies in every state in the United States. Many of these clients have indicated their high regard for Progent in the form of testimonials to the quality of Progent's service staff. Take a look at Progent's client testimonials to learn what people say about the high level of Progent's consulting services
Detailed Reporting of Services
Progent produces complete and meaningful reports of all service work to make sure clients do not feel ďcaptiveĒ to their support provider. Progent sends e-mail documentation of services shortly after finishing each support interaction, and also sends a hard copy along with monthly billings. Comprehensive IT support documentation makes it easier for customers to move to a different support organization or assume increased support responsibilities internally. Complete support reporting also give IT managers the visibility required to evaluate maintenance services and produce better informed IT budgets.
Contact a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for remote or on-premises support in , call 1-800-993-9400 or visit Remote Computer Help.