For office computer networks located in the state of Oklahoma, Progent's Microsoft certified technical team members can provide online support and remote troubleshooting to repair your network systems issues fast and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and delays normally associated with onsite technical service visits.
If your Oklahoma company is located outside of the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network support options may be limited in technical expertise, or not available during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.
Microsoft Desktop Virtualization Support
Microsoft's virtual desktop technologies reduce the effort needed for network administrators to install software programs so that they are consistent throughout an entire user base, offer the power to manage rights to business data, and allow fast installation of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens security, centralizes management, and provides an almost transparent client environment. Progent's Windows Server 2016 consultants can assist you to assess the business benefits of Microsoft's virtual desktop technologies, configure test and production deployments, improve your system architecture to support virtual desktops effectively, assess and remediate security problems, and educate your IT administrators to follow industry best practices to gain a fast ROI from desktop virtualization.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight family of managed IT services for small organizations.
Juniper and NetScreen Support
Progent's Juniper Networks-certified network engineers can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS engineers offer expertise with Juniper's premiere network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software products and can help you manage networks that include a mix of Juniper's OS platforms.
Wide and Deep Expertise with Office Networking
Progentís team of more than 100 networking experts means customers can take advantage of the leverage of more than a thousand years of combined background and collective knowledge to repair the most vexing network problems. Progentís certified information technology engineers have the know-how to come up with solutions quickly and deliver them affordably.
Planning and Support Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, design processes for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Deployment Support for Microsoft Lync 2013
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications ecosystem that permits a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts can help you to assess the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Skype for Business Server experts can also assist you to design and implement out a smooth migration to Skype for Business.
After-hours Remote Support
Progent's economical extended hours remote support program offers companies round-the-clock access to remote technical support from Progent's Technical Response Center. Support services available beyond normal business hours include fixing issues with Microsoft-based server products, Windows desktop troubleshooting, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco technology.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration experts can help organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent offers affordable remote or on-premises support to assist you to move efficiently to an advanced unified communications network that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require critical updates, or isolating performance issues. Learn more about Progent's entire ProSight suite of value-priced managed services for small businesses.
Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's Office and Office 365 experts can help companies of any size to incorporate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that offers fast return on investment and promotes improved business results. Progent can assist you to integrate Office or Office 365 applications with each other and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between various versions of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 training to individuals and groups.
Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent computer support expert for online or on-premises support in , phone 1-800-993-9400 or visit Remote Network Support.