For small company network systems located anywhere in the state of Oregon, Progent's Microsoft and Cisco qualified engineers can provide phone assistance and troubleshooting to resolve your network problems fast and affordably. Progent has developed enterprise-level expertise, advanced software utilities, and support knowledge bases to identify and repair network problems while avoiding the expense and delays normally associated with on-site technical service visits.
If your Oregon organization is located outside of the larger metropolitan areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local computer network support options may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to provide affordable network solutions.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt productivity. Read about the entire ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers offer expertise with Juniper's flagship network operating system to help you to streamline the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist organizations manage environments that include a combination of Juniper's software platforms.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can assist your organization to assess the benefits of UniFi technology for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS cloud planning and integration consultants can provide affordable online consulting to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid environments that seamlessly integrate Amazon AWS services. Progent offers occasional expertise or Progent can deliver project management outsourcing to help you move smoothly to the Amazon AWS platform.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a wireless network optimized for your environment, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite survey features physical walkthroughs, spectrum and security audits of your existing WLAN, analysis of your buildingís floor plans, measuring for RF contention, RF propagation modeling, selection of optimum placement for customer-specified Wireless Access Points (WAPs) such as Cisco Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new wireless network.
Team Approach to Service and Technical Problem Escalation
Computer technologies have grown increasingly sophisticated. In addition, most small business computer networks include software and hardware from many different manufactures. All this makes computer integration and support increasingly difficult. It is impossible for even the most experienced individual to have deep knowledge in all facets of computer technology, or broad hands-on experience in the thousands of products, models, and updates that small companies include in their information networks. Progent follows a collaborative approach to computer support and depends on application specialists to bring in-depth skills when necessary to solve the most intractable technical issues effectively, at the lowest cost to your company.
Cost-effective Computer Support Solutions
Many small businesses utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take several times longer to complete the identical job than a seasoned IT expert. For example, charging a third less per hour, but taking three times longer for the same task is not a deal. Even worse, a poorly designed or implemented IT environment that is unstable and hard to manage or expand can cost a business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. confirm the efficiency of Progent's support model and the technical capability of Progent's staff of IT professionals.
Check Point Firewall Configuration Expertise
Progent's Check Point firewall consultants can show you how to design, configure, and manage firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. To find out about Progent's consulting and support services for Check Point firewalls, refer to Check Point next generation firewall integration consulting.
Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer wide-ranging expertise in the implementation and support of wireless information technology and can assist you to design, deploy, administer and repair wireless solutions that are compliant, resilient, expandable, easy to administer and operate, ready to handle your critical applications, and transparently integrated into hybrid cloud environments. Online and on-premises expertise provided by Progent span a selection of wireless solutions and include smartphone and tablet integration, Wi-Fi infrastructure design and deployment, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
WatchGuard Firewall Integration Expertise
Progent's WatchGuard consultants can show you how to configure WatchGuard Firepower Firewall/VPN security gateways that align with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade to current WatchGuard Firebox firewall solutions. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall configuration expertise.
Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery consultants with the knowledge to restore an environment damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware cleanup and restoration consulting.
Video Conferencing Consulting Support
Progent can provide the support of a certified video conferencing engineer with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your investment and optimizes the business value of your IT network. Progent also offers the expertise of infrastructure engineers who can help businesses of all sizes to create and troubleshoot a communications network that provides the speed, dependability, protection, and scalability required to accommodate your telepresence environment.
Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Support.