For small business networks located throughout the state of Oregon, Progent's Microsoft certified technical experts can deliver online support and troubleshooting to repair your network systems troubles fast and affordably. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to diagnose and resolve network problems without the cost and delays normally associated with in-person service visits.

If your Oregon organization is located beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class remote technical support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to analyze and resolve complex network problems rapidly and affordably. The scope of information technology expertise offered by Progent's team of engineers makes it possible to escalate even the most difficult issues to the right subject matter experts as necessary. Whether you need occasional phone support and remote repair or ongoing availability of a Helpdesk Call Center, Progent's consultants can provide your organization with enterprise-level support without the cost and management overhead of running a large in-house IT group.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from legacy releases of VMM, design workflows for building and deploying VMs and hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of new technologies like Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.

Temporary CIO Support Services
Progent can provide organizations with an IT management professional who can function as a part-time Chief Information Officer. This veteran IT executive can provide long-term direction to assist your company to integrate sensible technology to enhance business processes so they match more closely with your business goals. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Key services Progent's part-time CIO can carry out include growth strategies, planning IT budgets, developing and tracking models for TCO and ROI, analyzing workflows, reviewing contracts with vendors, defining security and compliance standards, monitoring service level agreements, streamlining data center administration, software revision tracking, IT asset documentation management, and disaster recovery/business continuity planning.

ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security standards, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and less downtime. For more information about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Wide and In-depth Expertise with Business Information Networks
Progentís team of more than 100 computer network experts means customers can take advantage of the leverage of over a thousand years of cumulative experience and collective knowledge to resolve the most troublesome system problems. Progentís certified information technology engineers possess the know-how to find fixes quickly and deliver them affordably.

Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix desktop virtualization experts can help you to design, install, manage, and support a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and support an off-site datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

Desktop Support Services
Progent offers a broad array of cost-effective support services to help your business to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 integration, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of key business processes in order to get products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Design, Integration and Support Expertise for Microsoft System center 2012 R2
Progent's Microsoft System Center consulting experts have over a decade of background configuring, supporting and troubleshooting the core platforms that make up Microsoft System Center and can help you to design, install, maintain, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 migration consulting to help you to transition to the latest version of Microsoft System Center from an older one or from a third-party IT management platform to deliver the benefits of enterprise-class deployment, management automation, security, plus infrastructure and application availability and performance monitoring.

ProSight Managed Services for Network Monitoring and Management
Progent offers a family of budget-friendly, fixed-price services designed to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the world's leading enterprises. Progent's ProSight suite of network management outsourcing services covers all key aspects of information technology including email content filtering, behavioral-based threat defense, patch management, cloud-based backup/recovery, infrastructure health monitoring, private cloud hosting, and IT asset documentation management. To download Progent's eBook about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Cisco Wireless VoIP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and optimize many components of your wireless environment such as access points, switches, wireless LAN controllers, and network management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help your organization create and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Web Development Consulting
If you need to spruce up your company web, develop internal web sites for functions such as human resources or employee education, establish a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's experts can also assist your company to host your web environment by building and managing a secure, robust server and connectivity environment featuring offsite and wireless access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web site development platforms. For database-intensive web applications, Progent can provide the help of certified Microsoft SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

Microsoft Active Directory Design and Integration Expertise
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, damaged Active Directory objects, removal of beta software configuration objects in production AD environment, and fixing of failed installations of AD and AD-enabled applications. Progent is also experienced in using ďexpert onlyĒ AD tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address important areas such as Active Directory naming conventions, hierarchical model, IT management structure, selection and design of group policy objects, plus protection and auditing specifications. Progent can also anticipate the implications of server and service configurations on capability and performance. Progent can assist businesses to design and roll out configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for restoring applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager.

Talk to a Progent Network Consultant
To see how to access a Progent network support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Online Network Help.














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