For small business networks located in the state of Oregon, Progent's Microsoft and Cisco authorized technical experts can provide remote phone assistance and troubleshooting to resolve your computer system issues fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to identify and resolve network problems while avoiding the high cost and time delays associated with in-person service visits.

If your Oregon organization is located beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unstable or causing wasted time due to technical issues continuing for too long. Progent’s team of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the task, but an expert with field proven methods for applying those skills to provide excellent network solutions.

Advanced Project Management Experts
For enterprise project management assistance, Progent offers access to senior IT experts with years of background as IT project managers for application development, business systems deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide world-class management expertise to assist enterprise clients to adhere to best practices to make sure major projects are completed on schedule and within budget.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection service utilizes cutting edge behavior machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including protection, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Learn about the complete ProSight line of low-cost network management outsourcing services for small and mid-size organizations.

Migration Help for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual tasks related to your SharePoint 2013 deployment.

Design and Configuration Consulting for Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi access point consultants offer online and on-premises support to help businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, performance, security, manageability and availability for wired and wireless users irrespective of their location or computing device. (See Meraki switches consulting and troubleshooting services.)

Best Practices Followed by Expert Consultants
Many businesses located away from areas with ample expert engineers utilize poorly trained or inexperienced local consultants for vital IT support. This can produce a network that is undependable or inefficient. Progent’s staff of Microsoft and Cisco certified consultants average more than ten years of hands-on industry experience, in the trenches of IT support, performing an extensive range of technical tasks for a broad mix of customers. Consequently, with Progent you get not just expert computer network skills, but an engineer who understands computer industry leading practices in using that knowledge to resolve real-world information network issues efficiently and in a consistent fashion.

System Center Data Protection Manager (SCDPM) Consulting Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size businesses near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for critical workloads like SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to plan, implement, manage, and troubleshoot a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of DPM or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed expertise to resolve challenging issues or deliver end-to-end project management services to make sure you complete your SCDPM 2016 initiative on time and within your budget.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises support to help businesses of any size to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that go into building a cohesive Cisco Jabber solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer advanced remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small businesses and campus LANs to giant data centers and ISPs. Progent can show you how to implement Cisco's continually improving switching solutions to achieve the throughput, expandability, availability, virtualization support, data protection and ease of management required for your business. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch support. For information about Progent's consulting and support for Cisco's Nexus family of switches, see Cisco Nexus switch support. To learn about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches consulting services.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To learn more, visit Altaro VM Backup Certified Consultants.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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