For small business networks located in the state ofOregon, Progent's Microsoft authorized technical team members can deliver phone support and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to diagnose and resolve IT problems while avoiding the high cost and time delays associated with in-person technical service visits.

If yourOregoncompany is located beyond the larger urban areas such asPortland, Salem, Eugene, Gresham, or Beaverton, your nearby network support options may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you obtain not just the technical know how needed for the job, but an expert with field proven methods for applying those skills to provide efficient network solutions.

Backup/Restore Services for an At-Home Workforce
Progent can assist small and mid-size businesses to design, deploy, verify and maintain backup/restore technology required for telecommuters. For details about Progent's data protection consulting services for telecommuters, refer to backup/restore expertise for an at-home workforce.

Expertise for Managing the Remote Endpoints of Your Telecommuters
Progent can help small and medium-size businesses to implement efficient endpoint management and monitoring platforms for maintaining endpoints operated by telecommuters. To learn about how Progent can assist you to manage the remote endpoints of your at-home workforce, see consulting expertise for managing and monitoring the endpoints of your teleworkers.

ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight suite of managed services for small and mid-size businesses.

ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and more secure Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

SonicWall-certified Firewall Consulting Services
Progent's certified SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and design security into your business operations. To learn more, see SonicWall-certified firewall integration consultants.

Cisco Wireless VoIP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically demands that you configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration experts can provide remote and on-premises support to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.

Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 consultants can help your organization to manage and troubleshoot your existing Exchange 2010 environment or give you access to the assistance of seasoned Exchange 2016 consultants and Office 365 Exchange Online specialists to help you assess the value of migrating to a modern edition of Exchange Server that delivers fast payback by improving your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and integrating your vital communications platforms.

Help Desk Call Center Support for a Remote Workforce
Progent offers small and medium-size businesses overflow or fully outsourced Help Desk Call Center support for an at-home workforce. To learn about Progent's overflow or comprehensive Help Desk support for remote workers, visit Help Desk Call Center services for telecommuters.

Data Backup/Restore Consultants
Progent's backup and restore experts can provide support for a broad range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent can help you with all major backup products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers help with Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist, HP Data Protector, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as a low cost and fully managed solution for secure backup and disaster recovery.

Failover Clustering Help for Microsoft Windows Server
The failover clustering feature set built into the most recent releases of Windows Server is radically re-engineered to simplify the deployment, configuration, and maintenance of clusters and to provide improved levels of system availability, security, performance, and flexibility. New or enhanced features include automated cluster Validation, revamped configuration and installation, unified cluster management, new cluster architecture for increased availability, better security and quorum structure, minimization of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's certified failover cluster consultants can help you assess the business benefits of failover clusters, plan and execute a deployment, educate your IT staff to administer your cluster environment, provide continuing consulting and support services, and create and test a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery experts can show you how you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure cloud.

MS SQL Server Software Development
Progent's SQL Server application programmers can help you to create and support applications based on the SQL Server database platform. Progent adheres to industry best practices to create efficient, easy-to-manage SQL Server applications and is able to work with a client's management to complete projects in a timely and affordable way. Progent for can assist your company to create Microsoft SQL Server applications by providing a wide array of consulting support services including specification of features and scope, database modeling, normalization, T-SQL programming, software installation, capacity planning, performance tuning, backup and restoration strategies, partitioning, reusable schema, replication solutions, security, and business continuity.

Talk to a Progent Network Consultant
To learn how to access a Progent computer support expert for online or on-premises expertise, phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

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    Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

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    Progent can provide cost-effective online support to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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    Progentís private cloud hosting allows small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restore. You can take advantage of Progentís private cloud hosting service to avoid major capital costs for the purchase, upkeep, and operation of computer hardware and facilities while achieving world-class levels of system reliability and security.

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  • Top Quality Meraki Wireless Access Point Support and Help
    CCIE Certified Meraki Wireless Access Point Network Engineer

    Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to assist organizations of all sizes to design, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.

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    ProSight Next Generation Endpoint Protection Setup and Support

    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

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    Catalyst 6800 Switch Setup and Support

    Progent's Cisco-certified CCIE experts can assist organization to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current devices.

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  • Symantec VelociRaptor Network Consulting Symantec Firewall Technical Support Services
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  • UNIX with Windows Consultant Services
    Engineers Solaris with Windows

    If your company computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network help and repair, on-site technical support, and Helpdesk outsourcing.

  • Telecommuter Job Microsoft MCSA Consultant Portland, Multnomah County Microsoft MCITP Remote Consulting Job Opportunity

  • Subcontractor Job Microsoft Consultant
    Microsoft Consultant Contract Job Opportunities

    Progent is seeking a variety of full-time employees such as solutions-driven MCSEs; network consultants who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant system design with backgrounds in mobile access, wireless networking, high-availability systems, business continuity planning, data protection, and server virtualization. We are also hiring desktop support technicians, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. Progent is also hiring experienced managers able to perform efficiently in Progent's dynamic, virtual office environment. Progent contracts independent consultants with in-depth expertise and hands-on background in important information technology topics outside our main service focus. Our Experts Team includes contractors who can provide consulting and programming services for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert skills in areas such as telecommunications, web site development, EDI, eCommerce, or database management. Freelance contractors certified by Progent cooperate with our staff professionals to deliver comprehensive IT services for small and midsize company networks.

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  • Microsoft Office 2003 Integration Consultant
    Configure Microsoft Office 2003

    Progent's pricing model is to bill for remote support and on-site visits per minute. Consequently, you are billed exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no monthly commitment for services provided during regular working hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you won't be forced to permit less critical problems to fester.

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  • 64-bit Upgrade Online Troubleshooting
    Immediate 64-bit Migration Consultancy

    Progentís Microsoft-premier engineers can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit computing, design an efficient upgrade strategy that reduces business disruptions, and deliver inexpensive, professional remote help to assist your company to install 64-bit software and applications on your current hardware.

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  • Wireless Network Engineer
    Remote Technical Support Wave 2 Wi-Fi

    Progentís Wireless Consulting Services offer a convenient, affordable option for companies of any size to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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  • Check Point 900 Firewalls Firewall Setup
    Check Point Ransomware Protection Technology Consulting

    Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall utilities and appliances powered by Check Point's security platform to provide an economical and effective security defense for your IT network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a single source for continuing network support, administration, education, and consulting services.


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