For office network systems located throughout the state of Oregon, Progent's Microsoft qualified technical experts can deliver phone help and remote troubleshooting to solve your network issues fast and affordably. Progent has developed top-notch expertise, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the high cost and time delays normally associated with on-site service calls.

If your Oregon small business is located outside of the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local network support options may be limited in skills, or unavailable during an emergency. This can result in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not only the technical competency needed for the task, but an expert with proven methods for applying those skills to provide affordable network solutions.

Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting consultants offer remote and onsite consulting to assist your organization with any aspect of business intelligence reporting from debugging or modernizing reports to planning and deploying an advanced business intelligence solution. Progent's management reporting consultants can assist you to support your current reporting system, assist you to migrate reports from an outdated reporting platform to a current one, and provide custom remote training to meet your specific requirements. Progentís management reporting consultants can provide expertise in all popular business intelligence reporting and visualization tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

Broad and In-depth Expertise with Business Information Networks
Progentís team of more than 100 networking experts means customers can take advantage of the leverage of more than a thousand years of combined experience and shared knowledge to fix the most difficult computer issues. Progentís accredited network engineers have the know-how to identify fixes quickly and deliver them affordably.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities addressed under GIAC certification such as evaluating infrastructure vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier security management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that information security professionals are expected to learn. CISM provides executive management the assurance that those who have qualified for their CISM certification possess the background and capability to deliver efficient security administration and consulting services.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles away from one another. Progent can provide access to a NetApp MetroCluster expert who can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify adherence with information assurance standards and regulatory mandates.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA to validate an IT professional's ability to plan, implement, and support IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to assist your company to develop and execute a risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer remote or onsite support to assist businesses of all sizes to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the technologies that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Learn more about the complete ProSight line of low-cost outsourced network management services for small and medium-size organizations.

ProSight Managed Services for Network Management
Progent provides a selection of affordable, fixed-price services intended to enable small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by some of the industry's top corporations. Progent's ProSight line of IT management outsourcing services addresses all critical areas of modern networking including email content filtering, security and compliance, patch management, automated backup/recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To read Progent's white paper about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Complete Reporting of Services
Progent produces complete and meaningful reports of all service activity to ensure customers do not feel like a hostage to their IT service company. Progent sends email documentation of services immediately after finishing each service task, and also encloses a hard copy along with monthly invoices. Comprehensive IT service documentation makes it less risky for customers to transfer to a new support provider or assume more service responsibilities in house. Good service reporting also provides management the visibility required to determine the value of support services and develop more realistic IT expense projections.

Contact a Progent Computer Consultant
To learn how you can access a Progent computer support expert for online or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Support.