Additional Topics of Interest

Supplemental Help Desk Setup and Support
Shared Helpdesk Support and Setup

Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

Microsoft SQL Server Troubleshooting
Compliance Audit MS SQL

Progent's certified SQL Server developers and database administrators can provide remote expertise to assist businesses of all sizes to create, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

24-Hour UNIX with Windows Engineer
Windows and UNIX Consulting

Progent can help your business to plan and execute a smooth migration from a UNIX-based IT environment to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you guard your data and minimize business disruption by designing an efficient migration strategy that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, transition planning and testing, Microsoft Exchange migration support, data and application software porting, and processor and storage migration and consolidation.

24/7 Altaro VM Backup Encryption Online Troubleshooting
After Hours Hornetsecurity Altaro VM Backup and VMware Computer Consultants

Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.

Windows 10 Installation Information Technology Consulting
Microsoft Windows 10 Engineers

Progent's Windows consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.

MSP360 Backup On-site Support
MSP360 VM Backup Technical Support Services

Progent's data protection experts can assist your company to design, implement and debug a backup solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss resulting from human miscues, computer errors, ill-intentioned users, and malware assaults such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.

Small Office Outsourcing
Small Business Support Services

If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on single freelance service provider while giving you cost-effective and dependable access to high-quality network support. By delivering network consulting help when you need it, providing specialized knowledge for key technologies, delivering unique services such as automated server monitoring, and charging only for support you receive, Progent gives you an affordable way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and maintain a reliable and safe information network and to have fast access to the skilled help typically available only to businesses who are able to afford a sizeable in-house IT group.

Consulting for Service Firms IT Consulting
Expertise for IT Service Providers Network Engineer

Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a seamless extension of your network services staff.

Exchange 2013 Outlook Web App Integration Support
Specialist Exchange 2013 Security

Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas including ease of administration, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management services for Exchange 2013.

Independent eCommerce Consultant Part-Time Job
Independent Web Contractor Telecommuter Job

Our Experts Team provides support in important technologies such as Apple OS networking and programs; Support for Linux-based, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical application help; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and deployment; Web, electronic business, EDI, and client information portal development and deployment; Database management and performance help; Management information consulting; and Telecom architecture support.