Progent is one of the most qualified information technology support firms for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help businesses of all sizes to plan, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced expertise for all the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Progent can assist you to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost productivity by making sure that operating systems and applications stay up to date, managing product licenses, and monitoring resource usage patterns to help you make informed purchasing decisions. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out an efficient move to SCCM 2012.
Progent provides expertise for security auditing utilities including Microsoft Baseline Security Analyzer for performing a set of programmed network testing scans to identify potential security problems. Progent has broad experience with security analysis tools and can show you how to make sense of audit reports and react effectively. Progent can help you design security into your company processes, configure auditing software, define and implement a secure network architecture, and suggest policies to optimize the safety of your network. Progent's security consultants are ready to show you how to set up a firewall, implement secure remote connectivity to email and business applications, and integrate VPN. Progent's certified security consultants can test the security of web-based software and can provide extensive information security audits of enterprise-wide security to validate your organization's compliance with recognized international security standards including FISMA, NIST, and ISO.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network appliances like routers and Wi-Fi access points, and IoT devices such as sensors and health monitors.
Progent's Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint offers a central spot for your workers or clients to access, organize, distribute and interact with relevant data, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the data they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's IT outsourcing services offer affordable network support for mid-size companies. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT service budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that has the coverage, speed, density, data protection, and roaming capability your company needs.
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can help create efficient security solutions that guard a small business against modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile users sharing IT resources spread over multiple physical datacenters and public and private clouds.
Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small and midsize businesses to design, implement, manage, and troubleshoot Microsoft SQL 2008 systems in order to realize the optimum competitive benefit from this state-of-the-art information management platform. Also, Progent offers expertise for system infrastructure, enterprise-wide protection, and application development to increase the business benefit of your IT investment.
Progent's IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
System Center Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables secure end-user self service, and offers a single point of control for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent can help companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent provides technical services for medium size companies with 100 to 250 network users. The medium size business or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and support access practices of major outside service organizations make them excessively expensive for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose complexity and capability are often comparable to the information systems of far bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network maintenance expenses of a small-medium business while providing the mid-size organization with enterprise-level support from certified, IT experts with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT support needed for a medium size organization without budgeting enterprise costs, contact Progent.
Progent is organized provide comprehensive online consulting for all major technologies associated with today's small company information systems and allows you to outsource a variety of strategic, as-needed support services including a temporary Chief Information Officer to offer senior-level planning and budgeting capability, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, project management for critical initiatives such as office relocations oroperating system upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot mission-critical applications.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security solutions for information systems with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to design, implement, administer, optimize, and debug fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
ProSight Reporting is a growing family of real-time reporting utilities created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight Reporting is a growing line of in-depth reporting tools designed to work with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Even if your company has a small computer services staff and a limited IT budget, your information network can still have the same high availability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers operating.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management, staff, develop a corporate-wide security strategy, streamline IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Progent provides customers access to engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their IT support providers have accredited testing plus broad real-world experience so that Progent's customers can engage Progent's support with confidence. Often, vendor credentials like the CCIE confers priority for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to offer clients a higher class of computer support. In addition, major credentials such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory demands by using the services of recognized industry experts.
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange components to lower capital costs and management overhead. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and IT budget, carry out an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to analyze your business more effectively, transforming raw data into valuable understanding of your business.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business requires.
Progent's engineers can provide a variety of consulting services to assist companies of all sizes to deploy, administer, and support IT systems that include workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project managers can assist to create testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following proven methodologies.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security plan, streamline network administration, assist with application development, and generate and validate a DR/BC plan.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from outdated appliances to current models.
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent's private cloud to eliminate major investments in the acquisition, maintenance, and operation of computer equipment and facilities while achieving the highest levels of system availability and security.
If you want to update your production web site, create internal websites for applications such as human resources or worker education, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and disaster recovery.
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent provided a wireless integration solution that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate sites as far as 2.5 miles apart and can reach even greater distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to outside interference.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Mid-size businesses who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.
Progent has more than 20 years of background integrating, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to plan, install, support, and fix your System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can help your organization to migrate to the current edition of System Center from a previous release or from another datacenter management platform to deliver the advantages of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for remote desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing you to optimize the efficiency of your off-site workers.
Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.