Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the capability you currently need, with the option to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP support engineers can help you deploy, configure and manage the latest release of Dynamics GP or upgrade efficiently from an older edition.
Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, in the trenches of network service, performing a broad range of IT projects for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices that are incorporated into shared best practices training that Progent teaches its support team. This guarantees that you get not only expert technical skills, but also a consultant with field-tested approaches for using computer knowledge to fix actual network problems rapidly.
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent offers comprehensive DBA services for any version of Oracle's RDBMS platform and can also help plan, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining email systems for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, high uptime, easy connectivity for off-site and mobile users, efficient administrative utilities, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013.
Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless professionals who can help your organization to determine the value of Ubiquitiís UniFi products for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked data into valuable insights into your business.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.
Progentís IT outsourcing packages provide affordable computer consulting for small businesses. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network engineering services can contain costs and eliminate risks, permitting IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust system foundation for your vital business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data.
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop test programs and migration plans, integrate Windows Server 2008 with your IT environment and workload, train your IT staff how to run enhanced management utilities, and deliver ongoing consulting and technical support via affordable alternatives including Helpdesk support and remote technical support.
Office 365 is Microsoft's growing family of client productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent offers quick and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling increased productivity by making these resources available to legitimate remote users. ISA Server helps protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to design, deploy, set up, and maintain ISA Server 2006 on your system so that your business achieves a smart and economical combination of security, productivity, and speed.
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable and safer Active Directory environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's certified ISA Server consultants have broad backgrounds developing corporate security solutions for IT networks with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your IT security needs without restricting your network.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.
Progent's certified Office Word and Office 365 Word consultants offer a broad selection of economical remote support services to assist you to maintain your legacy Microsoft Office Word environment or help you to migrate to a newer version of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone integration, and online training sessions tailored for your special requirements.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can impact your business.
If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on single independent service provider while giving you affordable and dependable access to high-quality network expertise. By providing network consulting service when you require it, providing advanced knowledge for critical applications, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an economical way for maximizing the business value of your small business network. Progent is the intelligent way for small organizations to build and maintain a robust and secure IT network and to have fast access to the experienced consulting typically restricted to enterprises who can afford a large in-house IT organization.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt productivity.
Microsoft Windows Server 2008 is an important advance in making information systems more protected and fault tolerant, simpler to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can help your business get the most from the enhancements built into Windows Server 2008 by providing consulting, tech support, training, staffing, network monitoring, and security expertise.
Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and remote direct computer connection to isolate and repair technical problems rapidly and economically. The breadth of technical experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to competent experts as required.
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Progentís high availability network consultants provide non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, fault-tolerant Internet connection design, non-stop data center support, and other 24x7 operations support to show your company create a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop economical, fault-tolerant systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can help you build a high-availability mutli-site network with a completely mirrored Internet connection and efficient system load balancing.
Progent can provide cost-effective online and on-premises support to assist organizations to move any part of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent offers three basic types of Contact Center services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your clients easy access to a dependable technical resource with extensive experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's target is to resolve rather than merely record problems.
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the entire logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
Progent offers nationwide online help and troubleshooting services for companies that run networks powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum leverage for your information technology dollar by extending user efficiency and limiting the hours charged for network analysis and repair. Advanced remote support tools and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In most of situations your network problems can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM premier security professionals to help you with the most difficult network issues.
Progent can show you how to plan, deploy, manage, and repair an efficient Wi-Fi network infrastructure, recommend sensible components, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough wireless system security plan that is well integrated with the security strategy for your entire corporate network.
E-Mail Guard is Progent's affordable spam filtering and virus defense service that gives small businesses world-class defense against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-managed antispam and virus protection services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server platform, hardware type, or data center location.
To deliver cost-effective network services for small businesses, Progent offers comprehensive computer outsourcing packages that offer small organizations quick access to technical help without forcing you to recruit, educate, and manage an expensive in-house IT team. Progentís IT outsourcing packages offer you an economical alternative for building a secure and reliable system for your important Windows business productivity suites including Microsoft Office XP and Office 2003.
Progent's webinar training classes provide small businesses the cost savings, ease, and flexibility of virtual learning and the proven pedagogic methods of experienced teachers who use sophisticated technology to reproduce live, interactive classes. Progent can provide online education for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management information products such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent provides customized online training for an array of client applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of traditional in-person instruction, such as instant communication between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many students. Offered to single students or classes of all sizes, Progent's virtual instruction permits the instructor to conduct the seminar from a remote facility and the clients can be spread throughout an office or all over the country. Virtual education deploys proven teaching mechanisms such as virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specific subjects or extended in time and broader in coverage.
Cisco offers a full array of routers that includes routers built to deliver the security, bandwidth, and reliability demanded by organizations from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for IT networks with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your network.
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides three basic types of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your clients easy access to a reliable technical resource with years of experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to company productivity. Progent's goal is to resolve rather than simply record problems.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in system design and deployment, software development, SQL Server management, and network security.
Progent can provide cost-effective online support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.
Progent's Meraki Wi-Fi AP experts offer remote and on-premises support to assist businesses of all sizes to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products such as the Raptor and VelociRaptor family or help you migrate to more recent firewall solutions. Progent can also enable you to design and execute a comprehensive security plan that can include firewall and VPN appliances and utilities, managed security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing technical help, administration, training, and security consulting.
Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a combination of Juniper's OS platforms.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with designing, installing, administering and troubleshooting sophisticated IT solutions based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
Medium-size companies can derive all the benefits of Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network support packages, mid-size organizations can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide mid-size company networks enterprise-class availability, protection and productivity.
Microsoft Windows Server 2008 represents a major step forward in making information networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, support, training, staffing, network monitoring, and security engineering services.
Remote server management cards offer IT managers full control of a server without the requirement for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-certified consultants provide computer support and IT consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting expertise for Exchange 2003 Server include system design, installation, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.