Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Oakland, California businesses support from BlackBerry-certified experts who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support model, gives small companies an economical solution for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Consulting and Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a single solution for handling critical jobs like device installation, updates, and deactivation and providing a solid foundation for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server provides a wealth of data protection options starting with automatic data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in adjusting levels of security to match the specific requirements of your company's environment. Progent's BlackBerry certified consultants can assist you to choose powerful security features and activate them remotely. Examples of these wirelessly selectable security settings include:

  • Lock down a smartphone
  • Erase information from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to prevent mobile users from loading or running unsafe or prohibited software. Progent can assist you to select protective techniques such as:

  • List exactly what applications are allowed on the device
  • Prevent third-party programs from using non-volatile storage on the BlackBerry smartphone
  • Determine which resources third-party software can use on the BlackBerry device
  • Restrict the kinds of access external programs running on the BlackBerry device can establish
  • Prevent all third-party software from being loaded or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Oakland, California who want fast and economical help from an authorized BlackBerry support expert, Progent provides effective online assistance from a seasoned network support team who have provided network solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Remote support avoids travel costs and allows consultants to fix problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide expert support in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, processors and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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