Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other vital business data. Progent can provide Oakland, California businesses support from BlackBerry-premier experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies of all sizes, successful integration and support of BlackBerry solutions has grown increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Integration Expertise for BlackBerry BES Server
Research in Motion's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of vital administrative jobs that span from BlackBerry setup and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry system

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Oakland, California who require quick and economical help from a certified RIM BlackBerry support expert, Progent offers effective online help from a seasoned support team who have provided IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and allows consultants to resolve problems quickly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer professional help in areas including fixing synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.