Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent offers Oakland, California businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to outside consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and support BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
Progent locations in
|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Integration Services for BlackBerry BES Server
Research in Motion's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control client configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Install and support BlackBerry's fault-tolerant architecture based on VMware
- Install BlackBerry devices wirelessly
- Establish specialized management roles
- Monitor and analyze the health of your BlackBerry solution
Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide expert assistance to companies in the Oakland region or throughout the state of California. Progent's experienced online technical support team has helped IT organizations resolve network problems and reduce support expenses in every state in the United States and established a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a wide selection of technologies related to BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition assist you to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To ask Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.