Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent offers Oakland, California businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to outside consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and support BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Integration Services for BlackBerry BES Server
Research in Motion's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the health of your BlackBerry solution

Professional RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide expert assistance to companies in the Oakland region or throughout the state of California. Progent's experienced online technical support team has helped IT organizations resolve network problems and reduce support expenses in every state in the United States and established a substantial following of loyal clients. (See Progent's customer testimonials.)

Progent offers online help for a wide selection of technologies related to BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition assist you to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide online help for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To ask Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.