For businesses of all sizes in Oakland California, Progent offers easy, quick, and affordable contact with Cisco CCIE-Premier network experts. Cisco CCIEs are world-class network professionals who achieve this elite recognition by completing rigorous examinations by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network interfacing, repair, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing problems with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco certified CCIE knows how to isolate the source of network difficulties whether from network appliances or applications.

Progent offers fast and affordable online access to a CCIE expert so you can receive high-level help for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary network maintenance organization. Progent's Cisco CCIE-Premier consultants can connect to your network using advanced remote connectivity tools that allow them to provide fast and cost-effective diagnosis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and so their help is not easily accessible to smaller organizations. Progent is among the few consulting organizations to make CCIEs available to help small and mid-size businesses. In addition, Progent offers quick contact with a CCIE by phone so you can get immediate support for urgent network issues that are hurting business efficiency. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, go to Progent's remote network troubleshooting.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Progent maintains one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm in the United States. As a result, Progent can provide unbeatable expertise in delivering network infrastructure solutions focused on Cisco technology. Since Progent is also a Microsoft Partner and offers expert application support for a wide range of business applications, Progent can integrate end-to-end IT solutions that optimize the competitive value of your network.

CCIEs represent an exceptional value because their deep experience enables them to solve the most complex problems quickly. In common instances, less qualified engineers can burn up many hours or days wrestling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have multiple advanced industry certifications including Microsoft MCSE, and an important network security certification such as CISSP or CISM. This allows Progent to offer complete services that address a broad array of technologies without incurring extra costs and interruptions managing too many specialists.

To learn more information about Progent's world-class support services for Cisco network technology, choose a topic:

  • Introduction to Cisco Expertise
  • Fast and Affordable Online Assistance from a CCIE Network Engineer
  • Cisco Firepower Series Firewalls: Configuration and Management Support
  • Cisco ASA 5500-X Firewalls with Firepower: Consulting and Management Expertise
  • ASA 5500 Firewalls Consulting Assistance
  • Cisco PIX 500 Series Firewall Maintenance Expertise
  • Cisco Routers Consulting Services
  • Cisco Wireless Consulting Services
  • Aironet Wireless APs Deployment Help
  • Cisco Small Business Wireless APs System Design Support
  • Cisco WiFi Controllers Experts
  • Cisco Meraki Wireless Access Points Design Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
  • Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Wireless VoIP Phone Configuration
  • Cisco Jabber Configuration and Troubleshooting Services
  • Catalyst Switches Engineering Expertise
  • Nexus Switches Deployment Services
  • Cisco Meraki Switches Configuration and Maintenance Services
  • Cisco Security and VPN Engineering Assistance
  • SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Data Centers
  • Data Center Design Consulting for Service Providers
  • Centralized Network Management Strategies for Cisco Environments
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Other Consulting Services Offered by Progent
    Progent also offers a broad selection of IT consulting services in vital areas to help businesses to turn Cisco infrastructure technology into a cohesive IT solution that delivers strategic advantage. A few of the consulting services available from Progent's subject matter experts include project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, security compliance assessment, database administration and application services, and temporary Chief Information Officer consulting services.

    Progent can also assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

    By offering a convenient full-service source for IT generalists and specialists, Progent is able to tailor fast, affordable, and comprehensive information technology solutions that align with the specific needs of companies in Oakland California.



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    Solaris with Windows Professionals

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    Professional ransomware removal and file recovery

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    Progent's certified SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.

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    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist you to design, integrate, manage and repair a backup and disaster recovery solution based on Barracuda technology.

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    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management services are based upon proven virtualization architectures that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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    Colorado Remote Support

    Progentís Technical Response Center provides national extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and online direct network access to isolate and repair network problems quickly and economically. The breadth of technical experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult problems to competent specialists as needed. For critical problems, the TRC endeavors to answer your request for service within one hour.

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    wireless IP phone configuration IT Consultants

    Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are mobile within office, warehouse, health-care or other venues where management requires user endpoints that provide more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless environment such as access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security solutions for information systems with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business plan and implement a configuration of ISA Server 2004 that meets your information security requirements without restricting your productivity.

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  • Consultant Prices Technical Firms
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    Progent's pricing policy is to bill for remote support and in-person visits per minute. Consequently, you pay only for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no initialization fee and requires no retainer for support services provided during regular working hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast solutions so you won't be tempted to permit minor problems to stay unaddressed.

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    Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet firewalls to safeguard all your IT resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.

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  • ISA 2000 Server Specialists
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    Progent's certified ISA Server consultants have long experience configuring ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge high-end programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

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    Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.

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  • Subscription Postini
    Antispam Support and Setup

    E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing constantly updated spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting tools plus outbound email testing to let you fix your email environment and define and enforce corporate security policy.