Cybersecurity and Information Assurance Expertise

For immediate remote assistance with network security issues, businesses in Oakland California have access to expert support from Progent's security engineers. Progent's remote support staff is ready to provide efficient and affordable assistance with security problems that threaten the viability of your network. Progent's accredited engineers are certified to provide help for systems powered by Windows, Linux, Apple macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's broad selection of services covers firewall configuration, email security, protected system architecture, and business continuity preparedness. Progent's support staff has earned the world's top security certifications including Global Information Assurance Certification and ISSAP.

Progent provides remote security assistance on a per-minute model without minimum call duration and no extra fees for sign-up or off-hour service. By charging per minute and by providing top-level help, Progent's pricing structure keeps costs low and avoids scenarios where simple fixes turn into big expenses.

We've Been Attacked: What Can We Do?
In case your business is currently fighting a network security crisis, visit Progent's Emergency Remote Computer Support to see how to receive immediate assistance. Progent has a team of certified network security specialists who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and enhancement of your security defense to protect against future exploits.

For organizations that have planned beforehand for being hacked, the formal post-attack handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a serious security penetration.

Overview of Security Expertise
Coordinating network protection as well as preparedness for restoring critical data and functions following an attack requires a continual effort that entails a variety of technologies and processes. Progent's security consultants can help your business at all levels in your attempt to safeguard your IT system, ranging from security evaluation to designing a comprehensive security program. Some areas supported by Progent's security engineers include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Borne Threats.

Planning and Building Protected Environments
Any company ought to have a thoroughly thought out security strategy that incorporates both proactive and responsive activity. The proactive strategy is a collection of steps that helps to reduce security gaps. The reactive plan defines procedures to assist IT personnel to assess the losses resulting from an attack, remediate the damage, record the experience, and restore business functions as soon as feasible. Progent can advise you how to design protection into your company processes. Progent can install auditing utilities, define and execute a safe IT infrastructure, and propose procedures and policies to optimize the protection of your network. Progent's security experts are ready to assist you to set up a firewall, deploy protected offsite access to email and data, and install an effective virtual private network.

If you are interested in an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Packages include automated online network monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Recovery and Failure Analysis
Progent provides skill in recovering networks and devices that have been hacked, are quarantined, or have ceased to function following a security breakdown. Progent can show you how to determine the damage caused by the breach, restore normal business operations, and retrieve information compromised as a result of the assault. Progent's security specialists can also oversee a comprehensive forensic analysis by examining activity logs and using other proven forensics tools. Progent's background with security issues reduces your off-air time and permits Progent to suggest efficient strategies to prevent or contain new attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the help of proven ransomware recovery experts with the skills to reconstruct an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and restoration expertise.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's seasoned consultants can provide unique consulting support in key facets of IT security including:

Information Risk Audits and Compliance Testing
Progent provides expertise with security auditing tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system scans to identify possible security gaps. Progent has broad experience with scanning tools and can assist you to understand audit reports and respond efficiently. Progent's security engineers also can perform web software testing and can perform expert assessments of corporate-wide security to determine your company's compliance with key worldwide security specifications such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless appliances plus portable devices. Read more information concerning Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth technical services for Cisco's entire family of security and Virtual Private Network products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Find out the details about Cisco Security, Virtual Private Network and Aironet Wireless Help.

Other Firewall and Virtual Private Network Technologies
As well as supporting a broad range of network security technologies from Microsoft and Cisco, Progent offers organizations of any size advanced consulting for products from other popular firewall and Virtual Private Network vendors. Progent's engineers offer:

• Check Point Software Technologies Ltd Support
• WatchGuard Technologies Inc Technical Assistance
• Juniper Networks Integration
• SonicWall Consulting
• Symantec Technical Assistance

CISM Security Support Services
Certified Information Security Manager identifies the basic skills and international benchmarks of performance that IT security professionals are expected to master. It provides business management the confidence that those who have earned their certification possess the background and knowledge to offer effective security administration and engineering services. Progent can provide a CISM consultant to assist your organization in critical security disciplines such as information protection governance, risk assessment, information security program control, and crisis handling management.

Learn more details about Progent's Certified Information Security Manager Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP consultants are cybersecurity specialists who have earned CISSP certification through demonstrated experience, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration procedures, security architecture and test systems, connection permission systems, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Read the details about Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
Progent's ISSAP Certified security experts have earned ISSAP status as a result of rigorous testing and extensive experience. field experience with network security design. ISSAP consultants have acquired in-depth understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.

Get additional details about Progent's ISSAP Accredited Secure Network Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering theory and techniques in system development, review and evaluate system security designs according to security engineering leading practices, create viable system designs that include compliant security features for all key system functions, define effective configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational requirements with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Services
The Certified Information Systems Auditor accreditation is a prestigious achievement that represents mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Certified security audit consultant trained to assist businesses in the fields of IS audit services, IT administration, network assets and architecture lifecycle, information technology service delivery, protecting information assets, and disaster recovery preparedness.

Learn more details concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC-certified IT Risk Management Specialists
The CRISC program was established by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a workplace continuity or disaster recovery plan based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is a good fit the services available from Progent's CISA-Premier consultants for objectively evaluating your IS management design and also with the expertise of Progent's CISM consultants for designing security policies and procedures.

Get the details about Progent's CRISC-certified Risk Mitigation Consulting.

Global Information Assurance Certification Consulting Services
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC's goal is to ensure that a certified security consultant has the knowledge needed to deliver support in key categories of network, information, and application program security. GIAC accreditations are acknowledged by businesses and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the help of certified professionals for all of the network security capabilities addressed under GIAC accreditation programs such as auditing networks, security incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn additional information about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Help
If your organization is located in Oakland California and you're trying to find cybersecurity expertise, phone Progent at 800-993-9400 or go to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.