For fast remote help with data security problems, companies in Oakland California can find world-class troubleshooting from Progent's certified security engineers. Progent's online support staff is available to offer fast and economical help with security issues that are impacting the productivity of your IT network. Progent's accredited engineers are premier to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, Sun, and major versions of UNIX. Progent's broad range of consulting services addresses firewall configuration, email security, secure system infrastructure, and disaster recovery preparedness. Progent's support staff has been awarded the industry's most advanced security accreditations including CISM and ISSAP.

Progent offers online security support on a by-the-minute model without minimum minutes and without additional fees for sign-up or after hours service. By charging by the minute and by providing world-class help, Progent's pricing model keeps costs under control and eliminates scenarios where simple fixes result in major charges.

Our System Has Been Hacked: What Can We Do?
Cybersecurity ConsultingIn case your network is now experiencing a network security emergency, visit Progent's Urgent Online Technical Help to learn how to receive immediate help. Progent has a team of veteran network security specialists who can provide online and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.

For companies that have prepared in advance for a security breech, the formal post-attack handling procedure outlined by GIAC is Progent's approved method of reacting to a serious security penetration.

Introduction to Security Support Services
Managing network protection as well as staying ready for restoring vital information and systems after an attack requires a continual process that entails a variety of tools and procedures. Progent's security experts can help your organization at any level in your attempt to protect your information network, ranging from security assessments to creating a complete security plan. Important technologies covered by Progent's security engineers include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Protection from E-mail-Based Attacks.

Designing and Building Secure Environments
Every organization ought to have a carefully considered security strategy that incorporates both preventive and responsive elements. The pre-attack plan is a set of steps that works to minimize vulnerabilities. The reactive strategy specifies procedures to help IT staff to assess the damage resulting from a breach, repair the damage, document the experience, and revive network activity as quickly as possible. Progent can advise you how to design protection into your company operations. Progent can configure auditing utilities, define and execute a secure IT architecture, and recommend processes and policies that will enhance the protection of your network. Progent's security professionals are available to assist you to set up a firewall, deploy safe offsite connectivity to email and data, and configure an effective virtual private network (VPN).

If you are looking for an economical way for outsourcing your security management, Progent's 24x7 Monitoring Services feature automated remote server tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that are compliant with government data security requirements. (Find out about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Recovery and Security Forensics
Progent provides skill in recovering networks and computers that have been compromised, are in question, or have stopped working following a security penetration. Progent can show you how to evaluate the damage caused by the assault, restore normal functions, and recover information compromised owing to the attack. Progent's certified engineers can also manage a comprehensive forensic analysis by examining event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security problems reduces your downtime and permits Progent to propose efficient strategies to avoid or contain future assaults.

Ransomware Removal and Restoration Services
Progent offers the services of experienced ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware removal and restoration services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can save up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants offer unique specialized help in key facets of network security including:

Security Vulnerability Audits and Security Compliance Testing
Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network tests to identify potential security gaps. Progent has broad experience with these utilities and can assist your company to analyze assessment reports and react efficiently. Progent's security consultants also can perform web software testing and can conduct thorough assessments of corporate-wide security to assess your organization's compliance with major industry security specifications such as HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless equipment plus mobile devices. Get the details concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class technical expertise for Cisco's complete range of protection and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Learn more information about Cisco Security, VPN and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Consulting Services
In addition to supporting a wide array of protection technologies from Microsoft and Cisco, Progent can provide companies of any size advanced consulting for security products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

Unannounced Penetration Testing Services
Stealth penetration testing is a vital method for helping businesses to determine how vulnerable their networks are to real-world threats by testing how effectively corporate protection procedures and technologies hold up to authorized but unannounced penetration efforts instigated by seasoned security specialists utilizing the latest intrusion methods. Read the details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) Consultants for Oakland CaliforniaCertified Information Security Manager (CISM) defines the core skills and worldwide benchmarks of performance that information security professionals are expected to achieve. It offers business management the assurance that those who have earned their CISM possess the background and skill to provide effective security management and consulting services. Progent can offer a CISM expert to help your organization in vital security disciplines including data protection governance, vulnerability assessment, information security program management, and crisis response support.

Get additional details concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Experts for Oakland CaliforniaProgent's CISSP experts are cybersecurity specialists who have been awarded CISSP status as a result of verified experience, rigorous study, and formal examination. CISSP Certification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration procedures, security design and test systems, connection control methodology, software development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Get the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Oakland CaliforniaProgent's ISSAP Premier security experts have been awarded ISSAP accreditation as a result of thorough examination and extensive experience. field experience with information security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.

Learn additional information about Progent's ISSAP Certified Protected System Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize current system security engineering principles and techniques in system development, review and evaluate system security designs based on security engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, develop effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Professional Services
Certified Information Systems Auditor Consultants for Oakland CaliforniaThe CISA accreditation is a globally recognized achievement that indicates expertise in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates pass a comprehensive examination overseen by the ISACA professional association. Progent offers the services of a CISA-Certified security professional trained to assist businesses in the fields of IS audit services, IT governance, network assets and architecture lifecycle, IT support, protecting information assets, and business continuity preparedness.

Get more details concerning Progent's Certified Information Systems Auditor Professional Expertise.

CRISC Network Risk Management Experts
CRISC-certified Network Risk Consultants for Oakland CaliforniaThe CRISC certification program was initiated by ISACA to verify a consultant's skills to plan, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to develop and carry out a workplace continuity strategy that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are complementary to the services available from Progent's CISA-Premier security engineers for objectively auditing your IS control design and also with the services of Progent's CISM-certified consultants for designing company-wide security policies.

Find out additional information about Progent's CRISC-certified Risk Management Support.

Global Information Assurance Certification Professional Services
Security Engineers with GIAC Certification for Oakland CaliforniaGlobal Information Assurance Certification was established in 1999 to validate the skill of network security professionals. GIAC's mission is to verify that a certified security consultant has the knowledge necessary to deliver support in important categories of network, information, and software security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency. Progent offers the assistance of certified professionals for all of the security services covered under GIAC accreditation topics such as auditing security systems, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Read additional details about Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Help
If your company is situated in Oakland California and you need computer security help, call Progent at 800-993-9400 or refer to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services




An index of content::


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    The clustering technology built into the high-end versions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and management of clusters that provide greater levels of system availability, protection, performance, and flexibility. New or enhanced capabilities include cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, hardened protection and quorum models, elimination of failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, train your IT staff to administer your cluster environment, provide ongoing consulting and support services, and produce and validate a business continuity plan.

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  • QTS/Herakles Sacramento Colocation Center Consultant Services
    Engineer QTS Sacramento Natomas Data Center

    The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or offsite backup system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as colocation migration, equipment deployment and updates, network optimization, project management, virtualization expertise, remote network monitoring, automated system management, software development, disaster recovery planning, data security assessment, and the support of Progent's Test Lab.

  • Open Now MCSE Expert Certified Exchange 2019 Disaster Recovery Computer Engineer Specialist Exchange 2019 Disk Availability Group
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  • Microsoft SQL Consultant
    Microsoft SQL Server Support and Setup

    Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, managing, and accessing company data and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

  • SQL Server 2014 Online Troubleshooting SQL Server Management Studio Specialists
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  • Best Texas Computer Installation
    Network Designers Texas

    Progentís Technical Response Center (TRC) provides national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone support and online direct computer access to isolate and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the Technical Response Center tries to respond to your request for support within one hour.

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  • Support Services Microsoft SQL Server Open Now SQL Server 2008 Upgrade Consulting
  • Support and Setup Exchange Server 2016 Migration Exchange Server 2016 Upgrade Planning Engineer
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  • IT Consulting ProSight Remote Server Management
    ProSight Server and Desktop RMM IT Consulting

    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so all potential problems can be addressed before they can impact your business.

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  • Union City CA Oakland Offsite Workforce Cloud Systems Consulting Award Winning Remote Workforce Oakland Consulting - Cloud Integration Solutions Expertise Oakland

  • Exchange 2013 Security Consulting Services
    Exchange 2013 Performance Tuning Computer Consulting

    Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect vital IT areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange 2013, design an efficient validation and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management services for Exchange Server 2013.

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  • Windows 8.1 Training Network Consultant Best Migration Consultants Windows 8.1 BitLocker
  • Windows Server 2012 R2 Server Manager Support and Integration Windows Server 2012R2 Hyper-V Virtual Switch Online Support Services
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