Enlarging your remote workforce can have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Oakland organization to select the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from as-needed guidance for helping you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Oakland, California businesses to succeed with any aspect of creating a high-performing work-at-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

Security and Compliance for Remote Workers
Telecommuters commonly use their own computing devices and work in an unsecured area. This worsens their vulnerability to cyber attacks and requires careful deployment of firewalls, remote monitoring, and the enforcement of policies that adhere to leading practices. Progent's seasoned team of certified data security professionals can help your company to design, implement and administer a compliant security solution that protects sensitive data in networks that include telecommuters.

  • Firewalls allow you to build a network that can be securely accessed by local users and by telecommuters, mobile workers, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to assign and manage appropriate permissions to different groups of users and to expand your network and adjust your security as your business evolves and as cyber threats become more complex. Progent works with both current and older firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, see firewall integration and support services.
  • Online Endpoint Security Monitoring makes it easy to watch over the disparate devices used by telecommuters and either reject or identify and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context to identify new threats on arrival. When a cyberattack is discovered, ProSight ASM instantly disconnects the infected endpoint device from the corporate network to quarantine the malware. Since the ProSight ASM software agent is self-contained, endpoints stay protected even when they are offline. For more information about ProSight ASM, see remote endpoint monitoring for telecommuters.
  • Security Audits can evaluate the exposure of your information system to all classes of external and internal security attacks for an environment that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity inventory software for rapidly and economically detecting a wide variety of security gaps that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with top credentials including CISM, ISSAP, and GIAC, can assist your business to audit your operations and policies and assess your WAN architecture to enable you to design top-level security for your telecommuters.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Oakland, California business, call 1-800-993-9400 or go to Contact Progent.



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  • OS X Remote Consulting Services
    macOS Online Troubleshooting Specialists

    Progent provides national online phone support and consulting services for companies that run Apple macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's experts offer macOS and OS X users a variety of services such as desktop assistance, migration to the latest version of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online technical support provides optimum return for your IT dollar by preserving user efficiency and shortening the hours billed for computer repair services. Advanced remote access technology and experienced technicians and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM certified security professionals to assist you with the toughest network issues.

  • VMware vCloud Director vCD Consultancy Consult VMware SRM and NSX Disaster Recovery

  • Cisco VoIP Online Support
    Cisco IP phones Remote Technical Support

    Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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  • Wi-Fi RF Spectrum Analysis for Wi-Fi Technical Consultant 24-7 Computer Consultant Wi-Fi Site Survey
  • Windows Server 2016 Information Technology Outsourcing Firm Oakland California Windows Server 2016 Tech Support For Small Business Berkeley
  • Wireless Security Consulting Network Security Technology Professional

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