Oakland At Home Workforce Solutions Support Services
Video Conferencing Solutions Consultants
Expanding your remote workforce can have a major effect on IT infrastructure, security, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Oakland company to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent can help Oakland, California businesses to with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations use multiple products to accommodate their different partners and clients. Progent can assist you to manage your current conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your network infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Oakland, California business, call
An index of content::
On-site IT Support Outlook Web Access, OWA
Virus Protection Technology
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Network Consulting Co-managed Call Center
Microsoft, Cisco and Security Certified Experts Shared Network Support Help Desk Professionals
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who have to operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Migration Exchange 2003 Server
Exchange 2003 Troubleshooting
Progent's Microsoft Premier engineers can provide expert support for major deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server rollouts or upgrades and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's consultants.
Palo Alto Networks PAN-OS Auditor
Palo Alto Networks PAN-OS information Systems Audit
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security environment that spans your data center and cloud-based assets and protects any user at any location with any device.
SQL Server 2014 Disaster Recovery Engineer
SQL Server 2014 In-memory OLTP Support and Integration
SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services such as system design, deployment, management, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Network Consulting Remote Workers Data Protection
Emergency Remote Employees Data Protection Technology Consulting Services
Progent can assist small and mid-size companies to design, install, test and maintain backup/recovery solutions required for teleworkers.
Microsoft Certified Desktop Support Technician (MCDST) IT Consulting
Urgent Microsoft Certified Systems Engineer (MCSE) Network Installations
Progent provides clients access to consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their computer support providers have formal testing as well as extensive real-world field experience so that Progent's customers can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor assistance than is available to uncertified consultants, allowing Progent to deliver customers a better class of computer support. In addition, major certifications such as CISA or ISSAP for network security can aid corporate customers to show compliance with regulatory requirements by engaging the services of accredited IT experts.
CISM Certified Cybersecurity Management Consultant Services
CISM Certified Cybersecurity Management Technology Professional
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that information security professionals are required to learn. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the experience and knowledge to deliver effective security administration and consulting consulting.
Consultants Exchange 2007 Server
Exchange 2007 Consultant
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
Contract Programmer Power BI Reports
Power BI Data Prep Reports
Progent's Power BI experts can assist your business to design, install, maintain, update or debug your Power BI solution. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud, or hybrid environment to run Power BI.
Emergency Dynamics GP Software Development Help and Support
Engineers Dynamics GP Visual Studio
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that let you analyze your business more effectively, turning uncooked data into useful insights into your business.
Consultancy ProSight Email Data Loss Protection
24/7 ProSight Email Spyware Protection Specialists
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Microsoft SharePoint Server 2013 Professional
Consultants SharePoint Online
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the scope of technical knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual tasks related to your SharePoint 2013 deployment.
Microsoft Denali Professionals
Microsoft SQL Server 2012 Computer Consultants
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Aironet 2600 Access Point Computer Consulting
Aironet 802.11ax Wireless Technology Consulting Services
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises help for both end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and maintain wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
Private Cloud Hosting Services Specialists
Private Cloud Solutions Consulting
Progent's Private Cloud Hosting service offers comprehensive hosting of a small company's production servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Cisco Certified Training Network
Education Router
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Mid-size companies who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and productive.
Support and Integration Offsite Employees Data Protection
Offsite Workforce Data Protection Online Help
Progent can assist small and mid-size companies to plan, implement, validate and troubleshoot backup/restore solutions required for remote workers.
Upgrade Windows Server 2000
Professional Windows 2000 Server
Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include system design, deployment, project management, on-site and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Infor SyteLine CloudSuite Training Professionals
Engineers Infor SyteLine CloudSuite Document Management
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from occasional guidance to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.
24 Hour ProSight Hosting for Virtual Servers Professional
ProSight Virtual Server Private Cloud Hosting Consulting
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in a solution that gives the highest level of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization platforms that enable small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft Live Communications Server Services
24x7 Microsoft LCS Server 2007 Technology Consulting Services
Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package featuring enhanced security, transparent integration with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property security with this simple-to-administer, highly available solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can deliver the skill necessary to realize all the advantages of Office Communications Server across your entire corporation.
Technology Professional domain management
SSL certificate management Consultant
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.
Microsoft Exchange Consultant Services
24-Hour Exchange 2019 Hybrid Deployment Specialist
Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.
Ubuntu Linux Consulting Services
Fedora Linux Configuration
If your company is producing UNIX or Linux software in an environment that has Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of managing your company information system. By using smart network monitoring and by delivering remote and in-person support when your company needs it, Progent offers an affordable way for supporting an information system that provides high reliability, protection, and performance. Progent's UNIX/Linux developer support services include comprehensive network support outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring services, and Help Desk outsourcing.
After Hours Dynamics GP Accounting Integration
Top Rated Dynamics GP Software Integration Support
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you buy just the functionality you need, a standards-based foundation based on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, income and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create specialized applications. Progent can help you configure and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP business accounting software into a productive business management solution.
24x7x365 Juniper J Series Firewall Network Security Auditing
Juniper J2320 Router Cybersecurity Team
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Exchange 2003 Support and Integration
Exchange 2003 Server Migration Consultant
Progent's Microsoft Certified engineers offer world-class consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server rollouts or updates and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Jabber and Expressway for Mobile and Remote Access Troubleshooting
Jabber IM and Presence Service IT Services
Progent's Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that go into building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Microsoft Experts Computer Consultants Threat Management Gateway
Award Winning Forefront TMG Firewall Professionals
Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to design and execute pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Windows 8.1 Backup and Restore Remote Support
Microsoft Certified Windows 8.1 BitLocker Server Consultants
Windows 8.1 is engineered to run on devices from smartphones and slates to engineering workstations. A wealth of innovative features, such as touch screen interface and signature tile user interface, provide a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum business value from the product's various technical enhancements.
Consultants Aironet Wave 2 Wi-Fi AP
CCDP Expert Certified Aironet Wave 2 Wi-Fi AP Professionals
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to help your organization to design, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and expected workloads.
Consulting Internet Security and Acceleration Server
Support and Setup ISA 2000 Server
Progent's certified ISA Server consulting experts have broad experience creating corporate security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Network Consultant Intune Conditional Access
On-site Technical Support Microsoft Intune
Progent's Microsoft-certified Intune consultants can help you to assess the strategic value of utilizing Intune for managing your mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to configure policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune deployment.
Microsoft Expert Exchange admin center Support Outsourcing
Exchange Online and on-premises Exchange Consulting Services
Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud products and services.
Consultant Windows Server Essentials Hyper-V
Consultancy Windows Server Essentials Migration
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical in-house datacenter to the new hybrid computing model that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers full-service project management support to help you design and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting, technical support, and customized training.
Activesync Specialists
Specialist Wireless
Progent’s professionals offer expertise in multiple disciplines related to mobile connectivity such as system topology, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified consultants can save your organization time and expense by applying their wireless background to show you how to choose and integrate wireless connectivity technologies that make sense for your company. Progent can also tune your IT architecture so that wireless handhelds perform better.
Top Rated Cisco Experts Small Business Small Business Computer Consultants
Software Security Consultant Small Business
Progent is a pioneer in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in handling the IT support needs of the chronically underserviced small business market is the cumulative outcome of key technical and operational breakthroughs that have eliminated much of the traditional costs out of managing network service, added unmatched technical skill into the support mechanism, and dramatically streamlined the repair process.
Juniper Junos Secure
Juniper Junos Security Group
Progent's Juniper-certified network consultants can help you to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to enable your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that incorporate a mix of Juniper's software platforms.
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