Fast Phone Technical Support for Oakland California UNIX, Linux, or Sun Solaris NetworksFor small businesses in Oakland California, Progent provides help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE-certified engineers for challenging connectivity issues, plus the services of CISSP and CISM-certified security consultants to handle high-level security design and disaster recovery preparedness.

Progent's online technical support services offer excellent leverage due to the fact that they have the real-world experience and the advanced technology to solve the majority of information system issues quickly. Efficient support reduces direct costs because solutions accumulate fewer billable minutes. Online support also avoids the cost of dispatching a consultant to your office. Your company saves even more with incidental expenses by minimizing or eliminating network outages and associated costs stemming from business disruption, disgruntled customers and vendors, idle workers, and de-focused executives.

Progent's pricing policy for online help is structured to stretch your network support investment. Progent charges per minute for phone assistance, so you are billed only for the support that you receive. In contrast to typical remote support organizations, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean model for billing do away with scenarios where speedy. minor fixes somehow end up as major invoices. Progent's penchant for disposing of technical issues efficiently results in your business conserving cash.

Progent's Online Support Technologies
Over the years, Progent has fine tuned a set of customized tools and field-tested processes that permit the highest degree of effectiveness for online technical support and troubleshooting for small and midsize business computer networks. Progent offers protected VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity allows the staff of Progent's Technical Response Center to connect to your company's network remotely without compromising network security.

Progent's proprietary service reporting system keeps detailed documentation of the service that Progent's clients have received. Progent's authorized consultants have access to the records of services provided to every client by every consultant. This database of anomalies and responses is structured as a readily searchable support database that enables Progent's remote technical professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's advanced accreditations and close relationships with key technology companies such as Cisco and Microsoft make available other extensive technical support knowledge bases and permit priority response from vendors' internal product engineers with the result that Progent's remote consulting specialists are able to find the best resolutions promptly.

Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone support in Oakland California or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for IT help, go to Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's remote support engineers have credentials in a comprehensive array of disciplines. This breadth of IT skills enables Progent's engineers to resolve virtually any crisis that may take place in a small or midsize business information system. Certifications earned by Progent support experts in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To support companies with mixed-OS environments, Progent also provides the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP engineers.

Remote technical support services provided by Progent to clients in Oakland include:

Special Support Programs Offered by Progent
Progent offers the skills of world-class online consulting professionals for contract projects that small businesses frequently need. Progent's rates for ongoing development or consulting tasks are determined according to the qualifications of the consultants required. Progent's background in these important fields of computer technology allows customers to complete critical projects within budget and on schedule. Progent's project-based online engineering services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support alternatives for small companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are designed for smaller organizations who don't have the budget to support an in-house Help Desk but who want fast access to a dependable Help Desk Call Center with professional phone assistance plus the technical depth to escalate complex trouble tickets to advanced engineers.

    Progentís Help Desk sharing services allow your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution based on the leading PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk consulting expertise can aid you in creating an effective new Help Desk or improving your existing organization, identifying or modifying Help Desk Call Center software to handle the particular requirements of your business, or adding occasional phone support staff to supplement your existing Help Desk Call Center resources during high-demand scenarios like software migrations, major updates, or installing brand new business software.

    Progent's Help Desk Call Center team of experienced information technology professionals offers your workers in Oakland California immediate contact with an efficient network service resource with substantial experience providing phone support and remote diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of business performance, and Progent's aim is to fix rather than merely document technical problems.

  • Business Applications Support: Training, Development, and Integration
    Progent's Applications Consulting Team offers phone-based advanced engineering expertise and education in special business application areas including ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom programming, and training for popular Microsoft business applications including CRM, Office Project, MS Word, and Excel. To read more information concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

    Progent's Apple Mac professionals can support the artistic aspect of Macintosh environments by providing remote help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a large selection of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with special procedures like capturing or digitizing audio/video or setting up an audio/video production facility.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Oakland California remote computer system monitoring services centered around MS Operations Manager network monitoring and reporting, customized by Progent to suit your business so that your computer support is proactive and automated. By detecting potential trouble spots before they grow into downtime, remote monitoring can head off disruptive and costly service breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems based on multiple OS platforms.

How Your Oakland California Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent online expertise with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services




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  • Windows 2012 Consultant Services
    Windows 2008 Server Remote Troubleshooting

    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth knowledge in designing and integrating cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís IT services can assist you with designing, installing, administering, and supporting Windows Server systems that maximize the business value of your computer network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

  • Offsite Workforce Network Infrastructure Help and Support Remote Workers Infrastructure Network Consultant

  • Dynamics GP Modifier with VBA Technology Consulting Services
    Dynamics GP Development Consultancy

    Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that let you understand your business more completely, turning raw data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.

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  • UNIX, Windows Consultant
    Windows, UNIX, Solaris Technical Support

    Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Postini Support Postini Help and Support
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  • Offsite Workers Network Infrastructure Online Support Services
    At Home Workforce Infrastructure IT Consultants

    Progent can assist small and mid-size companies to design, deploy and troubleshoot the network infrastructure to support a remote workforce.

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    Professional MS Virtual Server Administration Website

    Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology originally developed by Connectix, provides the power needed to carry out hardware reduction, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application development and piloting, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and integrate Microsoft Virtual Server 2005.

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  • Progent Management Software Consulting Services Progent's Management Team Small Business IT Consulting
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  • Remote Support Services Cisco PIX Firewall Upgrade 24-7 Cisco PIX Firewall Migration Network Consulting
  • Remote Support Services Offsite Employees Endpoint Security Professionals Offsite Employees Cybersecurity

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    Microsoft LCS Server Instant Messaging Online Support Services

    MS Office Communications Server provides Instant Messaging and presence in an extensible, world-class solution featuring advanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Office Communications Server throughout your whole corporation.

  • Remote Technical Support Immediate Staffing Services Immediate Staff Augmentation Support
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  • SCOM 2012 R2 Online Technical Support After Hours SCOM 2012 Fabric Monitoring Support and Help
  • SCVMM 2016 and vSphere Remote Troubleshooting SCVMM 2016 and Operations Manager Online Technical Support
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  • San Leandro Offsite Workforce Oakland Consulting Experts - Cybersecurity Solutions Consulting and Support Services Teleworkers Expertise in Oakland - Endpoint Security Solutions Consulting and Support Services Oakland, CA
  • SharePoint 2013 Office Web Apps Server On-site Support SharePoint 2013 Online Support Services
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  • Skype for Business Mirrored Back End Servers Consultant Consulting Services Skype for Business and SharePoint
  • Small Business Technical Consultant Small Business Professional
  • Small Office Information Technology Installation Service Small Office Troubleshoot
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    ISP Selection Engineers

    Progent offers access to the affordable support of remote Internet connectivity experts to assist your company to assess or update your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent include assessment of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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  • Specialists Internet Security and Acceleration Server ISA 2004 Support and Setup

  • Microsoft Certified Partner Amazon EC2 integration Programming Firms
    Amazon cloud AMI Engineer

    Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

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  • Support and Integration Aironet 802.11ac AP Migration Aironet 3600 Access Point Consultants
  • System Center 2016 Business Continuity Support Outsourcing 24x7 System Center 2016 Virtual Machine Manager Consultants

  • Jabber and SIP Integration Support
    Jabber Screen Sharing On-site Technical Support

    Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

  • System Center 2016 Troubleshooting Specialist Online Support Services System Center 2016 and SSRS Reporting
  • System Center MOM Consulting Services Microsoft Experts Operations Manager Engineer
  • System Center Operations Manager Network Consultant Integration Comprehensive Event Management
  • Technical Support SQL Server 2012 AlwaysOn Failover Cluster Professional SQL Server 2012 Reporting Services
  • Technology Consulting Services ISA 2006 ISA 2006 Firewall Engineers
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  • Wi-Fi IP phone integration Integration
    Wi-Fi VoIP phone integration Help and Support

    Cisco's wireless VoIP phones are industrial-grade wireless devices intended for professionals who are mobile within campus, warehouse, health-care or other venues where IT management requires portable phones that provide more control, security and durability than is achievable with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous key pieces of your wireless environment such as wireless access points, routers, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

  • Top Consultant Services Virtual Machine Hosting Private Cloud Virtual Datacenter Hosting Consult

  • At Home Employees Endpoint Management Technical Support Services
    Network Consulting Teleworker Endpoint Management

    Progent can help small and mid-size organizations to configure efficient remote endpoint management and monitoring solutions for maintaining devices operated by teleworkers.

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  • Top Quality Information Technology Management Microsoft Certified Partner Microsoft Certified Computer Support

  • Largest Microsoft Office Small Business Computer Consulting
    Microsoft Computer Installation

    Progentís IT outsourcing services provide economical computer consulting for small organizations. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can contain expenses and minimize risks, allowing IT service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust system architecture for your vital applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.

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  • Top Quality Microsoft SharePoint Server Consulting Oakland California Microsoft SharePoint Server 2013 Outsourcing Oakland California

  • System Center 2016 and Exchange Online Integration Remote Troubleshooting
    System Center 2016 Data Protection Manager Online Technical Support

    Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or debug your System Center environment.

  • Top Quality Virtual Server Administration Website Help and Support Windows Server 2012 R2 Hyper-V 3.0 Engineer
  • Top Ranked ProSight Email Directory Harvest Protection Consultants Email Black Lists Consulting Services

  • Online Office 365 Word Training Design Consultant
    Live Online Office 365 Training Consulting Companies

    Progent provides live online training for popular client applications and environments such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the advantages of traditional in-person instruction, including immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the availability of many students. Available to individuals or groups of all sizes, Progent's live online instruction allows the instructor to run the class from a remote facility while the clients can be dispersed throughout an office or across the the U.S. Live online training supports powerful learning mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specific subjects or extended in duration and broader in scope.

  • Top Ranked Remote Wireless Site Survey Computer Consulting Online Wireless Site Survey Specialists
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  • Work at Home Employees Oakland Consulting and Support Services - Collaboration Solutions Assistance Oakland At Home Workers Oakland Assistance - Collaboration Systems Consulting Oakland Airport OAK

  • Consultant Services Aironet Access Point Security
    Top Aironet Wave 2 Wi-Fi AP Engineer

    Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite configuration and debugging services to help your organization to plan, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, construction, and anticipated network traffic.

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  • Connecticut Network Service
    24-7 Oregon IT Consulting Firms

    Progentís Technical Response Center (TRC) provides national extended hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone support and remote secure network access to troubleshoot and repair network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to qualified experts as required. For urgent problems, the TRC endeavors to answer your request for support within one hour.

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  • Consultant Essentials for Hyper-V
    Citrix for Hyper-V Services

    Progent's Citrix-certified consultants can help you to assess the potential business value of the various editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and simplifying management processes.


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