Expanding your at-home workforce may have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Oakland company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers services that go from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Oakland, California businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.
IP Voice Integration for an At-Home Workforce
Expanding the company phone environment to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses tune their current Cisco VoIP systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, see CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate perimeter
like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide online configuration and debugging services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Oakland, California business, call 1-800-993-9400 or go to Contact Progent.