Fast and Affordable Online Troubleshooting for Oakland California Networks
Urgent Phone Technical Support for Oakland NetworksFor organizations located in Oakland California, Progent provides remote support for information systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided online support to businesses in all 50 states in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to handle complex infrastructure issues, as well as the assistance of CISA and CISSP-certified cybersecurity experts to handle high-level security design and diagnostic jobs.

Progent's online support experts offer excellent leverage due to the fact that they possess the practical experience and are equipped with the advanced tools needed to solve most information system problems rapidly. Efficient support lowers immediate costs because solutions use up minimal billable minutes. Online support also avoids the cost of dispatching an engineer to your location. Your company saves additionally with incidental costs by minimizing or eliminating network downtime and related losses due to business discontinuity, upset clients, unproductive employees, and distracted executives. Progent's advanced remote technical support experience is especially helpful for organizations that are dependent on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be useful.

Progent's pricing model for remote support is designed to leverage your network support dollar. Progent bills per minute for phone assistance, so you are invoiced exclusively for the support that you receive. In contrast to many online support companies, Progent requires no startup charge or minimum fees. Progent's per-minute granularity and simple policy for pricing prevent situations where fast solutions somehow end up as major invoices. Progent's skill at handling problems efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined an array of optimized tools and field-proven methodologies which allow the maximum level of efficiency for remote technical support and troubleshooting for information systems of all sizes. Progent offers secure VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the staff of Progent's remote service group to connect to your network remotely without violating network security.

Progent's powerful customer support reporting system keeps detailed documentation of the support that Progent's clients have received. Progent's authorized engineers have access to the details of all help delivered to every customer by any consultant. This database of anomalies and fixes is organized as a conveniently retrievable support knowledge base that allows Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows daily. Progent's advanced certifications and close relationships with important industry leaders such as Cisco and Microsoft make available additional extensive technical support databases and permit priority response from manufacturers' in-house engineering staff with the result that Progent's online consulting experts are able to come up with the best resolutions promptly.

Online support services available from Progent to clients in Oakland California include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of affordable, fixed-price services designed to allow small and medium-size businesses to utilize the same advanced technology used by many of the industry's leading corporations. Progent's ProSight suite of network monitoring and management services addresses all key facets of modern networking including email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and debug their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that need important software patches, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup/recovery system that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT programs. Progent's charges for ongoing development or consulting projects are determined according to the qualifications of the engineers required. Progent's background in these important fields of computer technology allows customers to complete critical initiatives economically and on time. Progent's project-based online consulting services include:

  • Help Desk Call Center Services
    Progent's Help Desk support alternatives for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all aspects of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progentís Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center team of experienced network consultants gives your workers in Oakland California immediate communication with an efficient network service group with extensive experience offering telephone-based help and remote diagnostics for networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk recognition as a solid contributor to company success, and Progent's aim is to resolve rather than just document technical problems.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Group provides phone-based advanced consulting expertise and education in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. For more concerning Progent's expertise, custom programming, and training services, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver businesses in Oakland California remote hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager to accommodate your environment so your network support is proactive rather than reactive. By detecting possible issues before they cause network outages, proactive monitoring can minimize stressful and expensive information system breakdowns. Progent can also provide help with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or systems that support multiple OS platforms.
How Your Oakland Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency phone-based assistance with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or visit Contact Progent. For businesses and startups in Oakland California, Progent's phone-based network support specialists are ready to deliver professional and affordable system help the instant your business requires it. Long experience offering online technical assistance has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop world-class troubleshooting capability and to refine online access technology to fix network problems quickly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Oakland organization works with a local freelance consultant or maintains a full time organization that know how to handle typical network problems, Progentís Microsoft and Cisco certified consultants can provide an easy and seamless virtual expansion of your local resources in cases when your regular IT support personnel either don't have the time or the experience to fix sudden system crises or particularly challenging integration projects.

Features of Progent's Remote Network Services for Oakland California
Progent's online support, Internet-based repair, system security consulting, and network administration services give companies in Oakland California the greatest leverage for your IT budget. Whether you require occasional phone help and Internet-based troubleshooting or full-time Help Desk support and network administration, Progent's experts can deliver your office world class IT support while allowing you to eliminate the expense and administration overhead of running a large internal IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, breadth of technical experience, fine tuned support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by providing:

How Does Our Company Start Receiving Remote Network Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by improving your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your key communications technologies.

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    Progent's Cisco Meraki wireless AP consultants offer online and on-premises support services to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users regardless of their location or device.

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    Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.

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    Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to improve business processes so they align better with your corporate goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.

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    Progent's Apple Mac networking engineers can help you with a broad array of network foundation issues such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless networking. For company networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, configuring, and supporting a network architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.

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    Progent offers a broad range of cost-effective services to assist your business to deploy, integrate, repair, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote help for individual computers or notebooks or work with your business to plan and carry out a company-wide migration to new or updated OS software and business applications. Progent can also supply consultants and technical workers to help you to prepare for and complete a company relocation or consolidation designed to cause the least possible interruption to your business.

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    Progentís certified Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.

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    The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with designing and integrating seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís consulting support can help you with planning, deploying, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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    Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

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    Remote management cards offer IT administrators complete control of a server without the need for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability company network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or onsite integration and troubleshooting services to help you to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique office design, construction, and expected workloads.

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    Progent offers a selection of IT support packages for small businesses. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving abilities of Operations Manager, a next-generation network and IT management product that monitors the reliability, throughput, and security of your network and identifies incipient problems before they can bring down your network. With Progent's affordably priced IT service packages, small companies can choose a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.

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    Progent's Microsoft-certified consultants can show you how to evaluate the business case for deploying SharePoint 2007, consult with you on the most sensible version of SharePoint Server for your application, provide setup and integration expertise, help you to install Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.

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    Progentís IT outsourcing packages offer affordable network support for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical business software powered by Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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    Progentís Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a common spot for your workers or clients to connect to, organize, distribute and manipulate useful data, documents, and applications and to interact with one another. SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data theyíve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help you to manage your existing SharePoint solution or upgrade to the latest release of SharePoint.

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    Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to integrate, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's Exchange Hosting Support Services provide an enterprise-class data center with backed-up power and environmental control systems, round-the-clock staffed security and operations center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for high availability, smooth scalability, and fast restoration. Services include complete incorporation with your network, access to mobile communication devices, continual monitoring of efficiency and network security, spam protection, security update and revision management, Contact Center services, daily data backup, and comprehensive email administration support.

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    If you want to revamp your corporate web site, build internal websites for purposes such as human resources or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web solutions.

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    Progent has more than a decade of experience configuring, and supporting the key platforms included with Microsoft System Center and can help you to plan, configure, support, and repair your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist your organization to upgrade to the current edition of Microsoft System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.

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    Progent is seeking to find staff-level, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and high-end network architecture experts with experience in mobile solutions, wireless connectivity, high availability, disaster recovery, information preservation, and VMware. Progent also is hiring professionals to join our team of desktop service specialists and off-site troubleshooting experts. In addition, Progent is hiring talented administrators who can operate effectively in our fast-paced, virtual office environment.

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