Immediate Online Technical Support for Oakland California IT Networks
Urgent Phone Technical Support for Oakland SystemsFor organizations in Oakland California, Progent offers online support for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have provided remote support to companies in every state in the United States. (See testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to solve complex networking problems, plus the services of CISA and CISSP-accredited security consultants to handle advanced security design and diagnostic issues.

Progent's remote technical support experts offer exceptional leverage due to the fact that they possess the real-world experience and are equipped with the advanced tools necessary to solve most network issues quickly. Efficient support lowers immediate expenses since service calls accumulate fewer billable minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company saves additionally with incidental expenses by minimizing or avoiding network downtime and related costs due to business discontinuity, upset clients, unproductive employees, and de-focused executives. Progent's extensive remote consulting experience is particularly important for businesses that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an option.

Progent's pricing policy for online help is structured to stretch your network support investment. Progent charges on a per-minute basis for phone assistance, so you are charged just for the support that you actually get. In contrast to typical remote support organizations, Progent imposes no initialization charge or minimum job duration. Progent's one-minute billing unit and clean model for billing save you from scenarios where speedy. minor repairs manage to turn into major tabs. Progent's skill at solving problems quickly means your business saves cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has refined an array of optimized tools and field-tested methodologies which ensure the highest level of effectiveness for online technical support and repair for information systems of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the staff of Progent's remote service group to link to your network remotely without violating corporate security.

Progent's proven customer support reporting application stores thorough documentation for all service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the history of all help delivered to every client by any Progent consultant. This history of anomalies and repairs is organized as a conveniently retrievable internal database that permits Progent's online support experts to communicate their experiences with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's advanced certifications and close associations with key vendors such as Cisco and Microsoft make available other extensive support knowledge bases and allow priority response from manufacturers' in-house product engineers with the result that Progent's remote service experts can arrive at the most efficient solutions in the least time.

Online support provided by Progent to customers in Oakland California include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of low-cost, flat-rate services intended to enable small and mid-size organizations to utilize the same advanced IT solutions used by some of the world's top corporations. Progent's ProSight series of network management outsourcing services covers all critical facets of information technology including email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and allows fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective assessment of the health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's preparedness either to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup environment that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent offers the services of seasoned online consulting experts for special IT projects. Billing charges for ongoing consulting projects are determined based on the qualifications of the engineers assigned. Progent's background in these important fields of computer technology allows customers to execute critical initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Expertise
    Progent's Call Center support alternatives for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Call Center consulting expertise can assist you in building an efficient new Call Center or improving your current one, identifying or enhancing Call Center software products to handle the unique needs of your corporation, or providing occasional phone support staff to work with your internal Help Desk Call Center team to handle unusually busy situations such as software transitions, major upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran network professionals provides your clients in Oakland California instant contact with an effective support group with years of background delivering phone consulting and remote troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk Call Center recognition as a major enabler of company performance, and Progent's intent is to fix and not simply report technical problems.

  • Business Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Team offers phone-based advanced consulting expertise and education in key business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and education for familiar Microsoft applications such as CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's expertise, programming, and education offerings, visit Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; cohesive management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Oakland California online hybrid network monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt SCOM for your business so your computer support is proactive rather than reactive. By detecting looming trouble spots before they cause full-scale emergencies, proactive monitoring can avoid disruptive and expensive information system breakdowns. Progent can also deploy network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or systems that incorporate a combination of operating systems.
How Your Oakland Company Can Contact Progent's Online Support Experts
To contact Progent about emergency online expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or see Contact Progent. For companies and startups in Oakland California, Progent's online network support engineers can provide expert and economical IT help the instant your company requires it. More than 15 years of delivering online repair services has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online access tools to repair IT problems rapidly while avoiding the cost and lost time associated with on-premises support visits.

Even if your Oakland company works with a local freelance consultant or employs an in-house organization that can deal with the majority of network issues, Progent’s Microsoft certified consultants are available to offer a convenient and transparent virtual expansion of your local resources for situations when your regular IT support personnel either don't have the time or the knowledge to fix unexpected system emergencies or especially complex integration projects.

Advantages of Progent's Network Help for Companies in Oakland California
Progent's online IT consulting services enable your Oakland organization to realize the advantages of immediate, enterprise-level network support without the expense of maintaining a full-time IT organization. Your information system will acquire added business worth by becoming increasingly available, productive, and protected. Advantages to your business include:

  • Convenient remote expansion of your on-site IT resources
    With most companies in Oakland California, nearby computer support providers, whether represented by outside consultants or an in-house maintenance staff, can take care of typical network issues. On the other hand, major troubles sometimes spring up when local resources are too busy or unavailable, and some trouble may involve IT products that is beyond the scope of your onsite support personnel. In these situations, Progent's online support specialists give you an easy, fast, and budget-friendly solution to supplement your local resources and to transfer useful information to increase your capability to deal with downstream issues locally.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller businesses often rely on individual freelance consultants. While independent service people carry less overhead than big support organizations and can often charge marginally less, they are sometimes overextended, making it hard to respond quickly to crisis situations. If an independent consultant is occupied with another customer, sick, on vacation, or in training, the absence of fallback help may require your business to wait for assistance during an emergency. As your network expands, system unavailability and problems with critical software become more expensive. The budget you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent provides a ready source of backup support experts to make sure your network remains available.

  • Create a Scalable Foundation for Smooth Expansion
    Organizations typically begin with an IT system implemented on a modest budget. Without a proper framework, band-aid repairs often get piled on top of a shaky foundation. As a network grows, reliability and expandability issues can impede the productivity of the organization. These badly built environments need careful analysis, smart strategic planning, and broad-based IT knowledge to evolve to a system infrastructure that can deliver the stable foundation to handle current business demands and facilitate future growth.

  • Work with Solution Providers Instead of Technology Sellers
    Smaller companies need guidance and technical training to negotiate an increasingly complicated maze of product alternatives available for accelerating business success and enhancing productivity. These companies do not need a network consultant who is motivated to sell a specific vendor's technology. Network consulting and product selling can lead to a situation where the recommended solution is designed around a predetermined product rather than the genuine requirements of a business. Progent eliminates these dilemmas by offering only services rather than products. This allows Progent to align IT consulting with the real needs of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT experience, refined support tools, and understanding of enterprise networking allow companies to avoid the pitfalls of excessive dependence on smaller consulting organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

How Does Our Company Start Receiving Online Technical Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



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    Progent's service experts in Mac and Windows technology can show you how to integrate Mac and Windows systems into cohesive networks with full sharing and collaboration support. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert assistance to companies that rely on these platforms to maintain their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows environment.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the highest degree of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network management while achieving world-class reliability and an unmatched degree of vendor flexibility.

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    Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, tune, manage, and debug information networks that incorporate a remote workforce.

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    Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Progent offers access to the cost-effective services of remote Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution meets your business needs. Support services provided by Progent include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that span local offices, data centers, and cloud resources.

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    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your business a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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    Progent offers several network security packages intended to deliver larger institutions an impartial and comprehensive security assessment from a team of certified security engineers. All Progent's security evaluation bundles incorporate a collection of services including network scans from within and from beyond your company security perimeter, expert interpretation of scanned data by certified security consultants, production of a report documenting the results, plus an interactive concise executive outbrief and an in-depth live outbrief for internal network administrators.

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    Progent's Microsoft and Cisco authorized Consultants provide several service programs to help medium-size and large businesses create a cost-effective and productive in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the various high-quality Help Desk software packages available and determine what packages might be too costly, miss critical capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their in-house Help Desk team for occasional projects or to fill in for absent or indisposed personnel.

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    Windows Server Essentials is a value-priced, versatile OS that enables small organizations to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing model that combines on-premises and virtualized cloud-hosted resources. Progent's consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management to help you plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and training.

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    Cisco's Meraki MS family of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to assist your company to plan and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure security, develop and validate a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.

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    For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco system consultants can provide a range of IT support services such as project planning, SOX compliance, site relocations, enterprise security, network architecture, on-site or remote emergency support, and technical support for data center hosting environments. A Progent IT architect can show you how to plan a multi-office information system that makes smart use of co-location services and Internet data centers. Progent’s Microsoft Premier consultants can help major enterprises design, integrate and support major rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connection solutions that combine basic, high-speed, integrated, and wireless networking.

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    For advanced project management support, Progent can provide access to veteran information technology experts with years of background in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise clients adhere to best practices to ensure that major projects are completed on schedule and within budget.

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    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from older releases of VMM, design workflows for building and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

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    Progent’s Technical Response Center provides nationwide extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone support and remote direct computer connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate specialists as required. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.

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