Low-cost Network Troubleshooting from Microsoft and Cisco premier Professionals for Companies in Oceanside, CA
By delivering professional know-how whenever you require it, providing in-depth expertise for key applications, providing high-value services like virtual server hosting, invoicing only for services delivered, and requiring no sign-up or retainer fees for standard services, Progent helps your company to maximize the business value of your information network and minimize service expenses. Progent appreciates that network protection, dependability, and performance are just as critical to small companies as to major corporations but that smaller companies lack the leverage to invest heavily in computer technology and in-house service staffs. Progent's basic competitive advantage is that no network support firm can match Progent's capability to provide the network support your company needs when you require it and at prices you can afford.
For mid-size and large companies, Progent can provide co-sourcing support to supplement the skills of your internal IT service personnel. This can cut costs and help meet schedules for big IT initiatives like software design and development, disaster recovery planning and testing, network security evaluations, office consolidations, or software migrations.
Progent can also provide the services of accredited consultants to assist your company to design and implement your cloud computing strategy.
Core Areas of Expertise Supported by Progent's Consultants for Businesses in Oceanside, California
Progent's nationwide group of certified experts offers help for all aspects of network systems deployed by companies of any size. Technologies served by Progent in and around Oceanside include:
Service Delivery Alternatives for Oceanside, California Businesses
Progent offers a selection of alternatives for providing small businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's paradigm for providing network support is based on the Call Center operational structure common to big IT support organizations. Progent's Contact Center Service Model ensures rapid support, comprehensive activity records, dependable follow-up, and tight cost control across a range of IT service delivery alternatives that include remote repairs, onsite help, top-level consulting, plus server hosting.
Progent's Low-Cost Managed Services for Remote Network Management
- Online Service
Progentís Technical Response Center offers urgent and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's certified service professionals can help customers to analyze and fix hardware and software problems without the cost or delay of on-premises service visits. The experience of Progent's network consultants allows them to resolve most IT problems rapidly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based registration process for new customers to accommodate urgent network problems and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the assistance you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security engineers. Find out additional details about Progent's remote computer support services.
- Onsite Service
Progent offers onsite computer assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online service engineers to give small and midsize businesses the best of both worlds: hands-on support professionals when you require them as well as the remote help of Progent's worldwide team of network engineers, security specialists, and business software developers. The wait time for on-site support calls is typically less than one business day. There is no start-up or retainer fee for registering as a Progent client for onsite service. Learn more details about how to register for Progent's onsite computer support services.
- Help Desk Call Center
Progent's Helpdesk Outsourcing Services are intended for all businesses who require fast and reliable access to an online Contact Center with effective telephone support, online repair tools, and sufficient technical depth for all needed problem escalation. Since smaller businesses usually are constrained by tight information technology budgets and can provide scant management attention for dealing with network support tasks, Progent's Help Desk Call Center Services can be the most cost-effective way to make sure that business information networks are always productive. Learn more details concerning Progent's Contact Center outsourcing services.
- Consulting Expertise
Progent provides small businesses budget-friendly access to enterprise-class IT professionals who can provide help with critical products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network infrastructure, company-wide network protection consulting, high availability network design, virtualization solutions, plus configuration, programming and training for small business programs including accounting, ERP, business analytics, sales automation, and office productivity packages. Progent can help with one-shot projects including office relocations and major system upgrades, extended projects like management reporting software development and customization, database application programming and administration support, and web development, continuing support such as Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and system administration, or urgent services like data restoration and virus removal.
- Application Server Hosting
Progent offers hosting for vital applications such as Microsoft Exchange Server and Microsoft SQL Server to provide small businesses with greater degrees of reliability, security, and recoverability than is feasible with the type of on-site data center that is practical for most small businesses. Since Progent utilizes the same facilities that support the equipment of many of the planet's biggest information technology organizations, Progent can eliminate the cost of creating and maintaining the infrastructure needed for enterprise-class environmental control, electrical failover, and uninterruptible Internet access. For managed applications, Progent can also make sure that patches and revisions remain current, security and performance is constantly monitored, and systems are consistently archived and ready for complete and rapid recovery. Find out additional information concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides comprehensive hosting for the entirety of a small or midsize company's servers in a setting that not only provides the top degree of dependability and scalability but that is in addition easy for customers to transfer to another support firm or to move in-house if your circumstance calls for it. Progent's Private Cloud hosting service is based on mature virtual server technologies that allow companies with mixed networks to save dramatically on the expense of hardware, system support, and network administration while getting world-class reliability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-centric applications in one centrally managed package, can handle the mixed- platform and non- standardized environments common with smaller companies, and keeps ownership of the software licenses in the customer's hands so that migrating to a new virtual host is fast, reliable, and affordable. This eliminates becoming a captive to a specific hosting service while still providing all the savings associated with ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting Services
Progent can provide expert online support to help companies of any size integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Progent's value-priced ProSight suite of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire threat progression including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need important software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is intended to assess your organization's ability to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup environment that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for Oceanside, California Small Businesses
Progent's size, breadth and depth of technical expertise, and experience with enterprise network consulting allow small and midsize businesses to avoid the problems related to over reliance on small support firms or individual consultants.
Working with Progent's Experts allows your business to:
- Avoid Excessive Reliance on Freelance Consultants
For network support, smaller companies sometimes depend excessively on independent engineers. Although freelance service engineers carry lower expenses than larger IT service firms and can afford to charge apparently lower rates, individuals are often unable to respond rapidly to urgent problems. If a freelance engineer is occupied with different client, sick, on vacation, or in class, the absence of backup personnel may require your company to wait for assistance in case of a crisis. As your small business expands, network unavailability or difficulties with line-of-business applications get more expensive. The dollars you believed you were saving on a freelancer can be eaten up quickly due to lost output. In addition, when freelance engineers confront new technologies, the unavailability of a big consulting group to rely on for advice requires them to train on the job while your organization winds up footing the bill for their ongoing education.
- Have Access to Expertise in Sophisticated Network Issues
The majority of smaller support organizations or independent consultants who concentrate on small business IT support are capable of providing connect-the-dots fixes but lack the background to work cost-effectively with complicated IT infrastructures with mixed operating systems, many offices, VoIP implementations, mobile workers, interconnected accounting and analytical software, data-driven web sites, and custom line-of-business applications. Progent's background with global companies and Progent's extensive team of specialists can benefit your business because big-company networks are inherently complex, integration issues demand thorough understanding of in numerous technical areas, and achieving an acceptable degree of robustness, availability, and security requires industry-proven leading practices.
- Build a Solid Basis for Seamless Growth
Small companies often begin with an IT system cobbled together on a tight budget. Without a solid basis, a sequence of improvised fixes often get tossed onto of a tenuous structure. As a business evolves, stability and expandability issues can hinder the productivity of the business. These environments need proper evaluation, intelligent strategic planning, and broad-based expertise to upgrade to an IT environment that can act as the solid foundation to handle critical business requirements and ease future expansion.
- Work with Solution Consultants, Not Product Resellers
Smaller companies require guidance and education to work through an increasingly complicated maze of IT options available for enabling growth and improving efficiency. They do not need an IT consultant or service firm that attempts to sell them a product. Progent avoids conflicts of interest by not selling hardware and software. Progent sells services and expertise exclusively. This allows Progent to match technical support services with the genuine needs of customers. Combining network consulting and product selling can lead to a situation where the proposed solution is based on a predetermined technology instead of being driven by the actual needs of a small business.
Get in Touch with Progent
If your Oceanside, California business needs to get in touch with Progent about IT outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.
Fast Online Network Help
For immediate online assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).