Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless intranet solution.
Progent's consultants offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For computer environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.
SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, managing, and using enterprise information and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft Premier professionals offer world-class support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange rollouts or updates and can provide local technicians to assist enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 300km away from one another. Progent's team of seasoned IT experts can help your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to show compliance with industry standards and government mandates.
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and broad familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can help you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the productivity of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server support professionals can help you design, cost-justify, pilot, install, customize and support the Standard or Enterprise edition of ISA Server 2006 on your network.
Progent provides businesses of any size professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you create a detailed security plan and select appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your budget limits.
Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has few competitors. Mid-size companies who utilize trusted freelance service providers or who maintain internal IT personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Progent offers nationwide remote help and troubleshooting services for companies that run environments powered by variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum leverage for your IT budget by extending client productivity and shortening the hours billed for computer repair services. Sophisticated online access utilities and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist you with the toughest system problems.
Progent's Citrix-certified experts can assist your organization to assess the strategic value of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and operations and streamlining management tasks.
Progent is organized deliver in-depth remote consulting for all major technologies associated with today's small company IT systems and allows you to outsource an array of strategic, on-demand support services such as a temporary CIO to provide senior-level planning and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects like site moves orOS migrations, connectivity consultants for building and maintaining fast and reliable network infrastructure, security specialists to ensure information safety and compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, enhance, or repair business applications.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services encompassing your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to be your go-to resource for technical support, maintenance, education, and security consulting.
If your business computer system combines Linux technology technology with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high dependability, superior performance, and strong security. Progent's Linux and Windows integration assistance offerings feature IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk services.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Progent's certified security experts can run NodeZero-based threat assessments to verify your security defense tools and policies are properly set up and effective.
Progent's wireless engineers can help small businesses design, select, pilot, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that matches or exceeds wired connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless connectivity solutions that align best your company requirements.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to assess the value of UniFi technology for your environment and assist you to plan, install, manage, and maintain your UniFi ecosystem.
Microsoft 365 PowerPoint Integration Computer Consultants
Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent can assist you to utilize Cisco's infrastructure products to create a robust foundation for your local, cloud-centric, or hybrid data center and improve operations in key areas such as compute and storage consolidation, security and compliance, versatility, uptime, and recoverability.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's expert software programmers, database designers, and program management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can assist clients to create, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Progent provides several essential kinds of Helpdesk support including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients instant access to a reliable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Progent can deliver a wide array of affordable remote and onsite consulting services to assist you to configure, administer, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and maintenance of clusters that provide greater levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include cluster verification, easier configuration and installation, unified cluster management, new cluster architecture for maximum uptime, better protection and quorum models, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your network support staff to administer your failover clusters, provide ongoing consulting and technical help services, and create and validate a disaster recovery procedure.
Progent can provide enterprise clients the help of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows computers with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
Progent provides nationwide remote phone support and troubleshooting services for companies that run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft technology. Remote technical support provides maximum leverage for your IT dollar by extending client efficiency and limiting the hours billed for computer repair services. Sophisticated online support tools and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a combination of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to assist you with the most challenging system problems.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to define a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime network solution that takes into account availability issues involving a wide array of network technologies and procedures.
Progent can assist you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.