Additional Topics of Interest
Network Services Monitoring Setup and Support
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding devices that need critical software patches, or resolving performance issues.
Wireless LAN Site Survey Onsite Technical Support
Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service.
Technology Consulting Services for CIO
Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they align better with your business objectives. Your business can develop and install a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.
Exchange 2016 Data Loss Prevention Help and Support
Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Small Office Computer Consultant for Nevada
Progentís Technical Response Center provides nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals offer phone help and remote secure computer access to isolate and repair technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as required.
Solaris with Windows Consulting
If you are producing UNIX or Linux software on a network that has Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual hassle of managing your business network. Through the use of automated network monitoring and by delivering remote and on-site support as your business needs it, Progent offers an economical solution for managing an IT system that provides excellent dependability, security, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring, and Helpdesk support.
Access to External Support Databases Computer Network Providers
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, in the trenches of network service, executing a broad range of IT projects for a large array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support staff. This ensures that you get not just expert IT capability, but also a consultant with proven approaches for using computer knowledge to repair real-world network problems quickly.
Microsoft Windows 8.1 Migration Remote Support
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as touch screen support and signature tile user interface, provide a wide range of advantages for companies who know how to exploit them. Progent's Windows experts can assist get your business up to speed with Windows 8.1 and make sure you derive significant business value from the product's many technical enhancements.
Small Business Wireless Access Point Technical Consultant
Cisco's Small Business family of access points are Linux-powered units engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business wireless AP deployments of any scale or topology.
Online Help Desk Configuration
The Help Desk Call Center service model used by Progent's Technical Response Center offers small businesses an effective alternative to dependence on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of emergency help, fast escalation to top-level experts for solving the most difficult problems, service consistency and dependability, quick follow-up overseen by veteran IT service administrators, a variety of easy-to-use mechanisms for initiating service tasks, and excellent progress visibility enabled by trouble ticket updates and available via a web portal.
Catalyst 3560 Switch Network Engineer
With Catalyst switches for small and mid-size businesses, Cisco enables companies to gain the full benefits of bringing intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure highly available to handle real-time requirements, scalable to support future growth, secure enough to protect confidential data, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's Cisco certified consultants can help you select and deploy Cisco switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive protection policy and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Remote Network Monitoring Outsourcing
Even if your business has a minimal network support group and a limited IT budget, your information system can still have the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the latest network management software for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Axapta Consulting Services
In addition to providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's consultants also can help you integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.