DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical workloads including Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information networks to create a high level of availability and business continuity capability at a budget-friendly cost.
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP family, provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you are able to purchase only the functions you currently require, with the ability to expand clients and enlarge functionality in the future. Progent’s Dynamics GP Software consulting engineers can help you install, customize and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point experts offer affordable online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent can help you design, deploy, manage, monitor, and repair an efficient Wi-Fi LAN architecture, recommend sensible hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your overall corporate network.
For medium-size companies looking for IT support, Progent can deliver an array of alternatives including local help, remote support, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, software development, and expert consultation. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent provides expert in-person help for solving network problems rapidly and economically.
Progent offers live online training for an array of client apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of conventional in-person seminars, such as instant interaction between students and teachers, but avoids the costs of travel and the hassle of attempting to synchronize the availability of multiple trainees. Available to individuals or classes of all sizes, Progent's live online training permits the instructor to run the seminar from a remote facility while the students can be spread across an office or across the country. Live online instruction utilizes powerful learning aids like virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized subjects or extended in duration and wider in coverage.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should move up to next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize on-premises resources along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration services such as Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Progent can provide the affordable support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Network provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and designing dependable BGP architectures.
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address system troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and productivity.
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing solution that improves network availability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual machine set up and maintained by Progent's computer support professionals.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent’s Co-managed Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of any size to plan, deploy, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially stubborn problems, or full project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Progent can assist your business to plan and execute a smooth migration from a Sun Solaris-powered information environment to a network based on Windows and suited for supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce productivity disruption by developing an effective transition strategy that preserves your current assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current infrastructure, transition planning and testing, Microsoft Exchange migration services, information and application transition, and processor and storage system migration and economization.
Progent's Microsoft-Premier SQL Server consultants can provide a range of services to assist small businesses to design, configure, administer, and repair SQL 2008 solutions in order to get the optimum business advantage from Microsoft's advanced relational database platform. In addition, Progent can provide consulting expertise for system infrastructure, enterprise-wide security, and application development to increase the business advantage of your IT network.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, warehouse, health-care or other environments where management wants portable phones that provide more control, security and durability than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that you configure and optimize many key pieces of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's certified experts can provide online and on-premises support to help you create and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's certified Windows 2003 Server consultants offer computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system planning, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Progent can assist small and medium-size organizations to implement cybersecurity defense systems and provide response expertise needed to support a remote workforce.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Microsoft SQL Server 2014 includes significant improvements in key areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include system design, configuration, management, remediation, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Progent provided a wireless networking environment that allowed a school to improve productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to help businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Progent's work environment will allow you to become a more capable professional by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent makes good on this promise by attracting the top consulting experts for you to work with, offering an advanced network and communications architecture, running proprietary application tools to enable the highest quality of support, and by streamlining proven operational models for attracting and retaining customers.
Network monitoring typically consists of observing a network’s resource utilization to help uncover data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system support consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux consulting professionals provide small businesses and developers help with administering and servicing UNIX and Linux networks that work with Windows-based technology.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for on-going network support, maintenance, education, and security expertise.
Progent can provide a wide array of low-cost online and onsite support services to assist you to configure, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, team, create a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a DR/BC plan.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology from SentinelOne to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement an installation of ISA Server 2004 that meets your IT security needs without limiting your productivity.
The sophistication and integration requirements of Microsoft Windows Servers requires a network consulting firm with practical experience and broad familiarity with designing and integrating seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent’s consulting support can assist you with designing, deploying, administering, and supporting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent’s private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and facilities while benefiting world-class levels of network reliability and physical security.
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, BOYD support, and integrated BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent’s Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, deploy, enhance, manage and debug a Wi-Fi solution customized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of any size to plan, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn problems, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to show clients economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's network engineers can assist you to enhance your information system's e-mail architecture, security, availability, performance, and network management.
Windows Server Essentials is an affordable, entry-level OS that allows small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid networking paradigm that includes on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to Essentials and implementing a hybrid on-premises/cloud model for your computing environment. Progent can provide comprehensive project management support so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, technical support, and customized training.