Progentís experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.
Progent provides three basic kinds of Help Desk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers easy access to a dependable technical resource with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to company productivity. Progent's target is to fix rather than simply report problems.
For businesses that have a mix of Apple Mac and Windows computers, there are two basic solutions for running Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Windows-powered PC to use Microsoft Windows software and share system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you are able to use Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to manage these products for running Windows applications on your Apple Macs and can also help you to evaluate and install third-party solutions for Microsoft Windows PC emulation.
Colocation data centers allow companies to share enterprise-class facilities for housing network hardware that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy including choosing and migrating to a colocation site, designing system architecture, defining hardware, on-site and on-line troubleshooting, setting up remote system administration, and education your IT personnel.
Progentís high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, fault-tolerant data center consulting, and other fault-tolerant networking services to show your organization configure a non-stop network for mission-critical applications. Progent has the background to develop affordable, 24x7 networks by utilizing the evolving library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can help you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Progent delivers the services of Microsoft and Cisco-Premier network consulting professionals to show customers affordable ways to help companies maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, protection, reliability, throughput, and system management.
Progent's management team includes industry professionals with decades of background providing computer consulting services, technical support, and strategic IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff able to provide customers with the top service value in the industry.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, hospitality, health-care or other environments where IT management wants user endpoints that offer more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that you configure and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer online and onsite assistance to help you create and manage a Cisco wireless IP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, create test programs and migration plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT personnel how to use new management utilities, and deliver continuing consulting and tech support via low-cost alternatives such as Help Desk Call Center support and remote technical assistance.
Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, supports popular handheld devices, permits single sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.
By using virtual servers, companies can operate multiple virtual machines on one actual server. Virtualization technology allows companies to gain all the benefits of server segmentation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the enabling technology for building private clouds, which offer major advantages such as lowering the costs of hardware, facilities, and management while improving information security, system reliability, and recoverability. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can help you in all areas of server consolidation and administration to allow your business to contain costs and save time.
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and on budget.
For advanced project management support, Progent offers the services of senior IT professionals with years of background in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to leading practices to make sure development or deployment projects are completed on time and within budget.
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can create cost-effective security systems that protect a small business against advanced threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing network resources spread over multiple physical sites and public and private clouds.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's CISM-certified security staff can help you protect your Mac environment through professional services including performing security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe remote and mobile access, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular objectives of your business information system.
Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of all sizes to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC. Progent's certified data security experts can help you design and verify a security environment for your Skype for Business solution that meets government and industry standards.
Progent's seasoned group of network consultants and application experts have years of experience delivering online and onsite assistance for businesses of any size who want to incorporate Android phones into their information networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to resolve technical problems that involve numerous vendors and that entail a combination of older and up-to-date technology. Progent offers affordable online consulting to assist you with any facet of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn IT issues, or Progent can provide comprehensive project management services to ensure that you finish strategic IT initiatives on time and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones securely and productively.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Progentís Microsoft-certified consultants provide small and mid-size companies enterprise-grade consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager is the new title for the update management platform previously known as Systems Management Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 including full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for automated operating system and application installation, security patch administration, software metering, and licensing reconciliation. Progent's engineers can also assist you to move smoothly from SMS Server 2003 to Configuration Manager.
24-7 Hybrid Office 365 and Exchange Remote Technical Support
Progent offers organizations of all sizes world-class IT online or onsite consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for companies varying in size from the small office to the global enterprise.
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Progentís Technical Response Center (TRC) offers low-cost national extended hours online support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer extended hours telephone help and online direct computer connection to troubleshoot and resolve technical problems rapidly and affordably.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize on-premises IT assets along with public clouds. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Windows Enterprise Directory requires extensive practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and AD-associated programs.
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the business impact of your IT system; configure XenDesktop technology with your servers, end-user computers, and printers; migrate your older desktop virtualization software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage XenDesktop efficiently.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for recovering services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
If your company has a Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a broad array of security topics such as security management practices, security architecture and models, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the basic skills and international standards of knowledge that network security professionals are required to possess. These accreditations offer executive management the assurance that consultants who have achieved their CISM or CISSP certification have the experience and knowledge to deliver effective security support and consulting help.
MS Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, enhanced individual productivity, and better IP security with this easy-to-manage, highly available IM platform. Effective deployments of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of Office Communications Server throughout your whole corporation.
Progentís Microsoft-expert consultants can help you to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit computing, plan an affordable upgrade strategy that reduces business interruptions, and provide inexpensive, professional remote help to assist your organization to install 64-bit operating systems and application software on your current hardware.
Progent delivered a wireless integration environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered immunity to local interference.
Progent can provide affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and fixing SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
In performing IT projects for corporate customers, Progent follows a structured methodology driven by defined milestones so as to meet budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All phases are documented to provide a detailed description of technical services performed and to help in downstream system maintenance.
Progent's certified professionals offer technical support and IT consulting services for Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Exchange Server include system design, installation, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Progent's Solaris platform consulting experts offer small companies and software developers support for administering and maintaining Sun Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, team, create a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and ongoing consulting support.
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your organization deploy non-stop server clusters designed to provide 100% uptime. Windows cluster servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By helping you design fault-tolerant server clustering environments around Microsoft Windows Server Cluster 2003, Progentís Premier Windows engineers make sure that your fault-tolerant server clusters are set up to optimize the competitive advantage of your information network.
If your company network combines Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior throughput, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, in-person technical support, and Contact Center support.
Progentís Microsoft-premier engineers can help you to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, plan an efficient upgrade process that minimizes operational interruptions, and offer inexpensive, expert online support to assist your company to install 64-bit software and application programs on your existing computers.
Progent's Microsoft-certified consultants offer advanced support in implementing, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable online support services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and migration, setting up safe file and status sharing among local and remote or mobile users, network optimization, and customized webinar training classes.
Progent's MS Exchange Server Hosting Services provide an enterprise-class data center with backed-up electrical and cooling systems, 24x7 site security and operations center, plus failover access to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual machines for service continuity, smooth expandability, and rapid restoration. Services include complete incorporation with your network, access to handheld computing products, automated monitoring of efficiency and security, spam and virus protection, security update and service pack control, Help Desk Call Center support, daily data backup, and comprehensive messaging administration support.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers online guidance from NetDocuments experts who can help legal departments and law firms to design, configure, manage, optimize, or debug a document management system (DMS) solution based on NetDocuments.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting email systems for companies in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment features security, service continuity, easy connectivity for remote and wireless users, time-saving administrative tools, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003 Server, and MS Exchange 2000. Progent can also help small or mid-size companies to migrate to Exchange 2016 Server or Exchange 2013 Server.
Progent provides a selection of network service bundles for small businesses. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving abilities of System Center Operations Manager 2007, a next-generation network and IT management software platform that tracks the availability, performance, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network service programs, small businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.