ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.
ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent can provide online guidance from NetDocuments consultants who can help your law firm to plan, configure, administer, tune, or troubleshoot a document management system environment powered by NetDocuments.
By using virtual servers, businesses are able to operate many virtual machines on one physical server. Virtual server technology allows IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with purchasing additional server equipment. Virtual servers are the enabling technology behind private clouds, which provide important advantages including lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information security, network availability, and disaster recovery. Other important server management options include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can help you with all areas of server virtualization and management to enable your business to cut expenses and conserve time.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by tracking the state of critical devices.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and affordably.
Progent delivered a wireless networking environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to outside interference.
Progent's Cisco certified networking consultants have extensive background assisting Internet Service Providers to architect, deploy, administer, optimize, and troubleshoot high-availability, scalable connectivity solutions suitable for shared public networks.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of performance that information security professionals are required to learn. It provides business management the confidence that those who have qualified for their CISM certification possess the experience and knowledge to deliver efficient security management and support consulting.
Progent's Linux support services offer small businesses and developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you an easy single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to help you to design, install, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent has put together two low-cost service packages intended to allow small companies to get a professional network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from a secure computer inside your company firewall to determine your exposure to internal threats. Both security inventory services are configured and executed from a secured remote site.
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint environment or migrate to the current version of SharePoint.
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite configuration and troubleshooting support to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and expected workloads.
Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of client productivity programs and cloud services available on a subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of subscription plans targeted at markets from students and home offices to global enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Before Progent's MOM-based solution, network problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to address system troubles before they grow to be critical enough to impact network uptime. Because of MOM, Progent can resolve incipient problems before clients are aware that the problems exist. Progent supports MOM 2005 and MOM 2000 to deliver small company networks enterprise-class availability, safety and productivity.
For businesses with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-based computer to run Microsoft Windows software and access network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so you are able to use Microsoft Windows applications locally. Progent's Mac technology consultants can assist your business to manage these solutions for using Windows applications on your Apple Macs and can in addition assist your company to assess and install other products for Microsoft Windows platform simulation.
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile management, at-home workforce access, security and compliance, streamlined deployment, and Help Desk Call Center services.
Progent's certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your business.
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise without the continual hassle of maintaining your business network. By using smart server monitoring and by providing remote and in-person support as your company needs it, Progent represents an economical alternative for maintaining an IT system that provides high availability, security, and efficiency. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Helpdesk outsourcing.
Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are correctly set up and effective.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's application experts can provide in-depth support, custom development, deployment assistance, and online classes for popular applications covering key areas including ERP, financials, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting support remotely, Progent can assist clients throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-premises visits without compromising the effectiveness of technical services.
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent provides companies of any size professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select the right technologies from a variety of suppliers to support your security goals while staying within your budget restraints.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's non-stop interoffice connectivity and fault tolerant network infrastructure professionals can help small companies create zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent's CCIE engineers can design and implement high-availability Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, simplifies long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progent's consultants can help your company to assess the benefits of Lync Server 2010 for your environment and can assist you to design and execute a rollout of Microsoft Lync Server 2010 that centralizes the control of IM and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and offer training and continuing support for Lync and other Microsoft technologies.
Microsoft 365 Exchange Online Integration Information Technology Consulting
ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent delivered a wireless integration environment that enabled a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Progent can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure resources.
Stealth penetration checking is a key part of any comprehensive network security strategy. Progent's security professionals can perform extensive penetration tests without the knowledge of your company's in-house network support resources. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history monitoring are properly configured and actively monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers who lack adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Progent's temporary IT staffing services allow businesses to respond to the need for network professionals without dealing with the costs and delays that come with identifying and recruiting reliable technical workers and without adding to your permanent workforce.
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your business implement zero-downtime server clusters that can provide 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By helping you build high availability clustered server solutions based on Windows Clustered Server 2003, Progent's Certified Windows consultants ensure that your high availability server clusters are set up to optimize the strategic value of your IT network.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your productivity, cutting the cost of equipment and service, streamlining administration, and consolidating your vital communications technologies.
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security professionals can run thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are correctly configured and consistently monitored. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support engineers offer phone help and online secure network connection to troubleshoot and repair network problems rapidly and economically. The scope of IT experience represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to competent specialists as needed.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to design, deploy, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling across a broad range of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants and network integrators can help your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent has expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect vital facets of IT like ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that let you analyze your business more thoroughly, converting raw data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.