Progentís Technical Response Center provides low-cost nationwide after-hours online support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours telephone support and online direct computer connection to troubleshoot and repair network problems quickly and affordably.
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to carry out your migration to Exchange Server 2010, generate thorough documentation of your new messaging environment, educate your IT team and users to get them up to speed rapidly on Exchange 2010, and provide ongoing management services and engineering support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Cisco's Meraki MS line of access and aggregation switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to help you to design and deploy an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security, develop and validate a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Our compensation structure is built on revenue sharing, so just like being a freelance consultant, your income is entirely driven by your generated revenue. Certain Progent support staff stress lifestyle issues and elect to work at an easy pace, utilizing our self-determined calendar to follow personal pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and acquaintances. Other consultants take advantage of the chance to earn major dollars via lots of work and extended hours. Progent completely encourages both sides of the spectrum and any point in the middle.
Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Streams replication technologies and Oracle Recovery Manager.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
If your company computer system combines Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and tight security. Progent's Solaris and MS Windows integration assistance offerings include network infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Progentís Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent has a long background delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced online network support and has delivered IT support to organizations in every state. Remote support saves travel costs and resolves problems faster than onsite support.
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Citrix-certified experts can assist your organization to assess the business benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and operations and streamlining management tasks.
Progent's Cisco-authorized IT consultants can show you how to create an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a wide array of high availability Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for high availability Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet access.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance issues.
Progent's Jabber consultants offer online or on-premises support to assist organizations of any size to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for the technologies that go into building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Progentís IT outsourcing services offer budget-friendly network consulting for medium-size companies. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing network service expenses to increase in a more linear and manageable manner than is possible by amassing a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network architecture for your critical Windows-powered business software including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements affect key IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.
Remote Troubleshooting Office 365 integration with on-premises environments
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Our Experts Team offers support in key areas that include Macintosh integration and applications; Consulting for Linux-based, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program support; CIO, business analyst, and project management outsourcing; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal design and integration; DBM management and efficiency help; Business information expertise; and Telecom architecture support.
Progent's Apple Mac support consultants can assist you with a broad array of system infrastructure issues such as network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless connectivity. For business networks based exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring, and supporting a network infrastructure that is reliable, secure, efficient and supportive of your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also provide skilled experts to support Cisco routers and switches.
Progentís Technical Response Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone support and online direct computer access to troubleshoot and resolve network problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide support engineers allows Progent to escalate even the most difficult problems to competent specialists as required.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Progent's Cisco CCIE Wi-Fi network consultants offer online or onsite integration and troubleshooting services to assist your organization to design, configure, upgrade, tune, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your unique office design, construction, and expected workloads.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network support packages, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems world-class reliability, security, and productivity.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by each consultant to each client. The practice of detailing and organizing service activity results in more effective service and eliminates a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who wonít release the keys to the kingdom.
Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, create pilot systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your support staff how to use new management utilities, and deliver ongoing consulting and technical support via low-cost alternatives including Helpdesk support and remote technical assistance.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, and cloud resources.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progentís Wireless Consulting Services offer a convenient, economical option for companies of any size to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to reduce network expenses and improve productivity.
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective security solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources distributed across multiple physical datacenters and public and private clouds.
Progent's consultants can help you to assess the benefits of Lync Server for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that unifies the management of IM and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent can in addition assist you to perform a smooth migration to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server to improve the collaborative capabilities of Microsoft Office programs, and offer online seminars and continuing support for Lync Server 2010 and other Microsoft products.
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent offers a wide array of cost-effective services to assist your business to install, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for individual machines or laptops or help your business to design and carry out a company-wide migration to new or revised operating system software and business applications. Progent can also provide engineers and technicians to assist your company to prepare for and implement an office move or consolidation designed to produce minimal disruption of your productivity.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate efficiently across an enterprise. Progentís Microsoft Premier consultants are skilled in planning, deploying, and supporting complex Enterprise Active Directory projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta version configuration objects in production Active Directory environments, and repair of unsuccessful configurations of AD and AD-associated programs.
Progent wants to find full-time, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security certification; and high-end network design consultants with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, information preservation, and server virtualization. Progent also is looking for employees to work on our staff of helpdesk support specialists and remote support experts. In addition, We are hiring experienced administrators able to perform productively in our high-growth, virtual office environment.
Remote management cards give IT managers full control over a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability company network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems enterprise-class availability, security and performance.
If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services free your company from over-reliance on single independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By delivering IT consulting help when you require it, offering specialized knowledge for critical technologies, offering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent offers you an economical solution for maximizing the business value of your small business network. Progent is the smart way for small organizations to build and support a robust and secure IT system and to have fast access to the skilled support ordinarily available only to enterprises who can support a sizeable internal IT group.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small businesses to transition from the older stand-alone in-house datacenter to the new hybrid networking model that combines on-premises and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management so you can design and carry out a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting, troubleshooting, and customized training.
Progent's Citrix consultants can help you to plan, deploy, administer, and support a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and maintain an off-site datacenter that offers high uptime, advanced security, and rapid recovery.
Progent offers remote and on premises consulting to help your organization with any phase of business intelligence reporting from debugging or enhancing reports to planning and deploying an advanced BI solution. Progent's BI experts can help you to maintain your existing BI environment, assist you to upgrade reports and databases from an outdated reporting product to a current solution, and deliver as-needed remote mentoring to meet your individual requirements. Progentís business reporting and analytics professionals can provide experience in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
To provide cost-effective network services for small businesses, Progent offers comprehensive computer outsourcing plans that give small organizations fast access to network expertise without forcing you to recruit, educate, and manage an expensive in-house computer support team. Progentís IT outsourcing packages give you an affordable alternative for building a secure and robust environment for your favorite Windows business productivity products including Microsoft Office XP and Microsoft Office 2003.
Progent's Citrix-accredited consultants can assist you to understand the business benefits of XenServer and other Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and help you to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2000 Servers and can streamline system management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Before Progentís MOM-based solution, network issues were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now address system problems before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, safety and performance.
Progentís Microsoft-certified engineers can assist your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of migrating to 64-bit PC desktop computing, design an affordable upgrade process that reduces business interruptions, and deliver inexpensive, expert online help to assist you to configure 64-bit PC desktop software and application software on your current computers.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Mid-size companies who work with trusted independent consultants or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Progent's Cisco CCIE network experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Cisco's network security and offsite connection products for small companies provide a full line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your company goals.
Progent can provide affordable remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application development, database migration, performance tuning, report design, and maintenance. Progent also can provide custom online classes for Access application development and DBA services.
E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and virus protection service program. Progentís expert e-mail security professionals can help you devise an email protection strategy that includes spam filtering and virus defense services and processes.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous testing and extensive work with information security design. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of architecture security.
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration consulting support.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
DoubleTake/Carbonite Software publishes a family of tools designed to provide small businesses a range of cost-effective alternatives for replicating and recovering vital applications such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company information networks to create an advanced level of fault tolerance and disaster recovery readiness at an affordable price.
Progent provides several basic types of Helpdesk services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your customers convenient access to a reliable technical resource with extensive experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's target is to fix rather than merely record problems.
Progentís Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable migration strategy that minimizes business disruptions, and provide economical, expert online support to aid your company to install 64-bit PC desktop software and application programs on your existing computers.
Progent's CISM-certified security staff can show you how to safeguard your Apple Mac network through expert support offerings including running security audits, recovery from virus and worm attacks, configuring firewalls, implementing safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific objectives of your business network.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines covered under GIAC accreditation such as evaluating network vulnerability, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progentís certified experts provide small and mid-size companies enterprise-level consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is Microsoft's new title for the change management solution previously known as SMS Server. Configuration Manager 2007 provides a range of new features to Microsoft Systems Management Server 2003 including full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís certified engineers can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application installation, security patch control, application tracking, and software license reconciliation. Progent's consultants can also assist you to move smoothly from Systems Management Server 2003 to System Center Configuration Manager 2007.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network design, installation, documentation, local and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Progent's short-term IT staffing services allow businesses to respond to the need for network professionals without dealing with the costs and hassle that come with identifying and hiring reliable technical workers and without increasing your permanent head count.
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Small companies who utilize trusted independent service providers or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Progent offers cost-effective online and on-premises support to assist organizations to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact vital areas including manageability, availability, security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Office 365 is Microsoft's growing suite of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles targeted at customers from students and households to global enterprises. Progent can provide quick and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly integrate local and cloud products and services.