Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management team and end users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Citrix offers a powerful line of platforms that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix technology and show you how to plan, test, deploy, optimize, and support Citrix virtualization platforms.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end programs that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that let you analyze your business more effectively, turning uncooked data into valuable insights into your business.
Microsoft Dynamics GP can help you expand and control your company better by delivering deep availability of strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the presence of your organization, handle your financials, automate financial processes, unify procedures across your business, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap the full advantages of your Microsoft Dynamics GP software.
Progent can deliver a wide array of cost-effective support services to help you to install, integrate, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote assistance for single machines or notebooks or work with you to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also provide consultants and technical workers to assist you to prepare for and complete a site move or merger organized to produce the least possible interruption to your business.
The Help Desk service model adopted by Progent's Technical Response Center offers small and midsize organizations an effective option to reliance on freelance service individuals by offering broad expertise accessible to numerous engineering teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling even the most intractable problems, support consistency and reliability, prompt follow through enforced by seasoned IT service administrators, a selection of convenient mechanisms for initiating support tasks, plus a high level of progress visibility made possible by ticket updates and accessible through a web portal.
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Mid-sized companies can get all the advantages of Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide medium-size company networks enterprise-class reliability, security and productivity.
Progent can provide comprehensive remote consulting for all major technical areas associated with today’s small business information networks and allows you to outsource an array of strategic, on-demand support services such as a part-time Chief Information Officer to provide advanced IT design and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects like office relocations oroperating system upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, security engineers to verify information safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.
Progent's Linux support experts provide small businesses and software developers assistance with administering and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent can help small companies to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and troubleshooting services to assist your organization to plan, configure, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and implement hybrid environments that integrate on-premises and cloud-based services and that deliver seamless connectivity, advanced protection, unified management, and dependable operation for all your wired and wireless devices.
Progent's Meraki Wi-Fi access point experts provide remote and onsite support to help organizations of all sizes to plan, install, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to run enhanced administration tools, and provide ongoing consulting and tech support via affordable alternatives including Help Desk Call Center service and online technical support.
Progent's Intune consultants can assist your company to understand the business value of adopting Microsoft Intune for managing your web-facing mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define security and compliance policies, plan and deploy pilot environments to evaluate the benefits of Intune for your network, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can help you to assess the value of Ubiquiti’s UniFi products for your environment and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.
Progent’s private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud to eliminate major investments in the acquisition, maintenance, and operation of network hardware and data center facilities while achieving the highest levels of network availability and physical security.
Progent can help you prepare and execute an efficient migration to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent can provide onsite training designed for individuals who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for macOS and Mac OS X applications.
Progent provides national urgent phone support and consulting services for companies who operate UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft technology. Online network consulting offers optimum return for your IT dollar by preserving user efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In most of situations your IT issues can be dealt with over the phone or through a combination of telephone support and online access. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to assist with the most difficult system problems.
Progent's Microsoft consultants offer advanced expertise in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of affordable online support services based on proven best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services available from Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite services that include system design, configuration, administration, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's ProSight family of managed services are intended to provide organizations who have small in-house network administration and support teams with affordable access to world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include fixed IT management expenses, automation of common management tasks, continual adoption of the latest technology, graceful migration from legacy technology to current solutions, close alignment of information technology with business goals, access to seasoned IT consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.
Support Outsourcing Hybrid Exchange Online and Exchange on-premises
The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital network initiatives on schedule.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that allow small companies with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still provides technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to next generation firewall products from Cisco. Progent's Cisco-certified experts can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you preserve your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize business interruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
If your business runs a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISA and CISM-premier security specialists can assist your entire organization in a wide array of security topics such as security administration practices, security design and strategies, access management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that network security managers are required to possess. These accreditations give executive management the confidence that consultants who have achieved their CISM or ISSAP qualification have the background and theory to deliver world-class security management and engineering help.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Remote continuous monitoring, proactive alarms, and actionable reports are vital to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a degree of protection that was previously limited to enterprises. Progent offers a variety RMM solutions delivered as economical service packages created to help your company to detect and resolve a an array of IT network problems before they get big enough to disrupt productivity.
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
When performing IT projects for enterprise clients, Progent uses a phased approach driven by defined milestones so as to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are documented to make available a comprehensive description of technical services performed and to help in downstream network support.
Progent’s certified consultants offer small and mid-size companies enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration management. Configuration Manager 2007 is Microsoft's new title for the change management platform formerly known as Systems Management Server. Configuration Manager offers a variety of new features to SMS Server including full automation, integrated Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also help your company to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Progent has more than 10 years of background integrating, maintaining and troubleshooting the key components that make up System Center and can help your organization to plan, install, support, and repair your System Center solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can assist your organization to migrate to the current edition of System Center from an earlier release or from a third-party IT management platform to provide the advantages of enterprise-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Cisco Nexus switches are engineered to deliver the performance, scale, dependability, virtualization support, density, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting expertise to help you to create an efficient network architecture, build test environments to validate your network design, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the advanced high-availability (HA) features available for Nexus family of switches. Progent's consultants can also help your business to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support services to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that provides the same access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.
Progent's service specialists in Mac and Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Allowing efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide world class assistance to companies that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.
If you are an information technology engineer with system support expertise, teaming with Progent and working for our customers will expand your abilities via interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's commitment to offering IT expertise and technical support to small businesses will offer you the chance to work in depth with business leaders and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art technology for remote service and wireless access to help you to come up with fast solutions when you troubleshoot mission-critical problems.
Progent's Solaris family consulting experts offer small and mid-size companies and software developers help with administering and supporting Solaris environments that run with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Remote 24x7 monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM solutions available as low-cost services designed to help you to identify and fix a an array of IT network issues before they can impact productivity.
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
If your business has a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a broad range of security areas including security administration practices, security design and strategies, connection management systems and methodology, applications development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISM and ISSAP stipulate the basic competencies and international standards of knowledge that network security managers are expected to possess. These certification offer executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and knowledge to offer effective security management and consulting help.
Office 365 migration PowerShell Onsite Technical Support
Cisco's security and offsite access solutions for small to mid-size businesses offer a complete array of easy-to-administer security products to help you safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business objectives.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises integration and debugging services to help you to plan, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange components to lower hardware expense and management hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your small businesses to assess the potential advantages of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.
Progent can help your business in any and all facets of your migration to Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified experts can provide a range of network consulting services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up test labs to assess Windows 8.1 and develop and implement Windows 8.1 deployment projects based on leading practices.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network foundation for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your particular business requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce consulting support for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management products.
Progent's certified professionals provide computer support and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server 2003 include system design, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to impact your business.
Progent's certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your company, conduct pilot implementations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting support for improving the security of your virtual servers, establish and validate business continuity processes that optimize network availability, and deliver ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk outsourcing.
Progent's Juniper-certified network engineer can help your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to enable you to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage networks that incorporate a combination of Juniper's OS platforms.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.
Progent offers national online phone support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose information systems include a combination of Mac with Microsoft technology. Progent's experts offer Mac users a range of services including desktop assistance, migration to the most recent version of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone and iPad support, or moving to Apple's iCloud services. Remote technical support offers maximum leverage for your IT budget by extending user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online support technology and skilled service specialists and consultants allow Progent to solve most network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most challenging network problems.
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises integration and debugging services to help your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless APs to work with your specific office design, building structure, and anticipated network traffic.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, create an enterprise-wide security strategy, automate network management, help with application development, and generate and validate a DR/BC plan.