Progent offers economical remote support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced help for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers custom online classes for Access development and database administration.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices.
Progent offers affordable remote access to an Oracle MySQL RDBMS administrator or software programmer and can assist businesses of all sizes to integrate and maintain MySQL within a reliable network environment that provides high levels of performance, scalability, and protection. Progent also has experience helping companies migrate databases from Oracle to MySQL.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to more current firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal in-house network administration and support teams with low-cost access to enterprise-class management tools and technical experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of common administrative tasks, ongoing absorption of new information technology, smooth migration from older technology to modern solutions, improved fit between information technology with business goals, guidance from veteran IT experts, and allowing management to focus on business rather than ever-changing network technology.
Progent delivered a wireless networking solution that enabled a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided immunity to local interference.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management team, create a corporate-wide security plan, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Progent's wireless site survey and predictive modeling assist you to design, deploy and debug a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the coverage, performance, density, QoS, security, and roaming ability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your growing business needs. Progent's Cisco-Certified network consultants support Cisco's complete family of products targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user certification, permissions, and tracking from a graphical Web interface.
Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or migrating to iCloud services. For business networks based solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
Progent offers customers access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers have the right to know that their computer support providers have accredited testing plus extensive practical experience so that Progent's customers can engage Progent's service with trust. Often, vendor certifications like the CCIE confers privileges for substantially better vendor help than is offered to non-certified service providers, enabling Progent to deliver customers a better class of computer service. In addition, recognized credentials such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by engaging the services of recognized IT experts.
Progent's Cisco CCIE wireless network experts offer remote or onsite integration and debugging support to assist you to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected network traffic.
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent offers nationwide online technical support and troubleshooting services for businesses that operate macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's consultants offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting provides maximum return for your information technology budget by protecting user productivity and limiting the time billed for network analysis and repair. Advanced remote support technology and experienced technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help with the most difficult system issues.
Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.
SQL Server 2005 offers powerful, familiar tools to computer professionals and network users, reducing the complexity of creating, integrating, managing, and accessing company information and analytical applications in environments ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Award Winning MCSE Expert Certified Office 365 Excel Integration Consultant
For small and midsize organizations, computer security and information assurance and regulatory compliance can be excessively complex to master but too risky to overlook. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it affordable for smaller businesses to implement vital security projects effectively by offering the advantage of billed time to the nearest minute with no minimum billing for online support. This means you have the help of a seasoned information consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for application development, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Office Access development and database management.
Cisco Nexus series switches are engineered to deliver the speed, scale, availability, virtualization support, capacity, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises support services to assist your business to plan an efficient network architecture, build pilot environments to validate your switching solution, install and configure Nexus switches, define and enforce effective policies, run security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent can also help your business to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common spot for your workers or clients to connect to, manage, share and manipulate useful information, files, and software and to communicate with one another. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join workers, clients, teams and projects with the data they've developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent's seasoned application designers and software developers can help your business to build customizations to Microsoft GP that support the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also offer expertise with a range of software development tools that can be used to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
E-Mail Guard from Postini provides constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and anti-virus service offering. Progent's expert e-mail protection consultants can show you how to create an email security strategy that features spam filtering and anti-virus services and processes.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small businesses a range of affordable solutions for replicating and recovering business-critical workloads including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information networks to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly price.
Cisco's Small Business series of APs are Linux-based units engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE wireless infrastructure experts offer online or on-premises integration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can create efficient security systems that guard a small business from advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread over multiple physical datacenters and various clouds.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific requirements of your business. Fault tolerant colocation sites are especially attractive to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine on-premises resources along with one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Remote Troubleshooting Microsoft 365 Hybrid Solutions
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
The cluster technology built into the high-end editions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and maintenance of clusters that offer improved levels of system availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for increased uptime, hardened protection and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the advantages of Windows clustering, plan and execute an installation, train your network support personnel to manage your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.
Progent can provide the temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to assist you select and maintain IT technology to meet your present situation and that can be a firm foundation for your growth. Progent's temporary CIO services provide economic leverage to companies trying to optimize the impact of their IT expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading operating systems and networking technologies plus a wide selection and application software, Progent is in a unique position to provide unbiased recommendations along with expert technical support for creating IT systems that fit the special needs of your organization.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, configure, test and maintain a DR system powered by VMware SRM and VMware NSX.
Progent's management team consists of seasoned professionals with decades of experience providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from small offices to global enterprises. Great support requires great people, and Progent is proud to have assembled a management team that can provide businesses with the best service value available anywhere.
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Progent can help small and medium-size companies to deploy unified endpoint management platforms for administering endpoint devices used by offsite workers.
Progent can assist you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Microsoft SQL Server 2016 introduces major enhancements in performance, scale, security, high-availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's pricing policy is to charge for phone support and on-premises help per minute. Consequently, you pay exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and asks no monthly commitment for support services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be forced to allow simple problems to stay unaddressed.
Office 365 PowerPoint Integration Support Outsourcing
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better technical solutions for your information network.
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.