Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Citrix offers a powerful family of platforms that provide enterprise-grade manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix technology and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help your organization with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent provides customers access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their IT support professionals have accredited training as well as broad real-world field experience so that Progent's customers can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor assistance than is offered to non-certified service providers, enabling Progent to offer customers a higher level of computer support. In addition, major certifications such as CISM or CISSP for IT security can help corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Common uses for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
Progent's Microsoft-certified database application developers offer small and midsize businesses remote DBA and programming services for popular database products including MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and integration, application architecture and programming, management services, replication strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and webinar training.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service companies to simplify complicated supply chains and streamline key business processes to get products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Progent's Microsoft-certified consultants offer remote or in-person support to help businesses of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent can provide the affordable support of online Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent is among the most qualified network consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progentís experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces little competition. Small companies who work with familiar freelance consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Top Office 365 Deployment Readiness Technical Consultant
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
Progentís Microsoft-premier consultants can assist your organization to update your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit desktop computing, plan an efficient upgrade process that minimizes operational interruptions, and deliver inexpensive, expert remote help to assist your organization to install 64-bit desktop operating systems and applications on your current computers.
Top Ranked Hybrid Office 365 Exchange integration Remote Consulting
Progent's Juniper-authorized NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology systems.
Nagios and MRTG are powerful, Open Source monitoring tools that run under Linux and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or multi-OS systems in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to monitor network services such as POP3, HTTP, SSH, and PING. MRTG lets you graph the traffic through SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring engineers can help you use both these programs to streamline and repair your network.
SQL Server 2016 introduces major improvements in performance, capacity, data security, availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help businesses of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Progent's certified consultants can help your company to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and stability working with your applications. Progent can also show you how to evaluate the likely strategic value of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and implement a non-disruptive upgrade to Windows 7 from a previous release of Windows.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous testing and extensive experience with network security architecture. ISSAP security experts have comprehensive understanding of access control systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.
ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
Progent's Cisco-certified CCIE network infrastructure experts can help you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's Citrix-certified experts can assist you to plan, deploy, manage, and support a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to follow industry leading practices to manage XenDesktop efficiently.
Progentís Wireless Consulting Services provide a convenient, affordable way for businesses of any size to integrate, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progentís experienced Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.
Progent has over 10 years of experience configuring, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, deploy, support, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the current edition of System Center from an older release or from a third-party IT management platform to deliver the advantages of best-in-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by each staff member to each customer. The discipline of documenting and archiving support activity allows more effective service and avoids a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's pricing model is to charge for remote support and on-site visits by the minute. As a result, you owe just for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for services delivered during normal business hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you will not be tempted to allow minor problems to fester.
Microsoft Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package featuring enhanced protection, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and elevated operational efficiencies, increased individual output, and better IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your information network
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Dynamics GP accounting offers analytics and reporting capabilities that allow you to track all business processes, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to design reports that allow you to analyze your business more completely, converting raw data into valuable business information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small organizations to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability network design, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can help your company to develop and test an efficient business continuity plan that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
E-Mail Guard from Postini provides constantly updated spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard antispam and virus defense service offering. Progentís certified e-mail protection consultants can show you how to create an email protection strategy that incorporates spam filtering and virus protection products and policies.
Microsoft Certified Expert Exchange Online and on-premises Exchange Technical Support Services
Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles targeted at markets ranging from students and home offices to enterprises. Progent can provide fast and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from on-demand design review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially stubborn problems, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent can provide the support of an accredited engineer with an extensive background deploying technology from the major telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure engineers able to assist companies of any size to build and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to support your telepresence environment.
Key features of Microsoft Dynamics GP software include a modular design that lets you buy just the components you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to track all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate information, the capability to process information from almost any database or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to create specialized programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Windows Hyper-V 2016 utilizes core technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's Cisco certified networking consultants have extensive background assisting Internet Service Providers to architect, deploy, administer, optimize, and debug fault-tolerant, extensible connectivity environments suitable for public networks.
To deliver economical IT services for small businesses, Progent has developed comprehensive IT outsourcing plans that offer small businesses fast access to network help without requiring you to recruit, educate, and manage a large full-time computer support team. Progentís IT outsourcing services offer you an affordable way for building a secure and reliable system for your important Windows business productivity products including Office XP and Microsoft Office 2003.
SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, lessening the complexity of creating, integrating, administering, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's wireless IP phone configuration consultants offer online and on-premises support to help you build and administer a Cisco Wi-Fi VoIP phone deployment by delivering services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.