Cloud Integration Consulting
Planning, Integration, and Training for
Microsoft 365 Applications and Cloud Services
Additional Topics of Interest
Skype for Business Back End Server Consulting Services
Top Quality Skype for Business Video Interop Server Specialist
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN calling. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts can provide online and onsite support to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Consultants SCCM 2016 Peer Cache
Microsoft Expert SCCM 2016 Asset Inventory IT Consulting
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network assets, protects against corporate data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Work at Home Integration Network Support
IT Outsourcing Network Consulting Group
Progent's IT outsourcing packages provide affordable network consulting for small companies. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network technical services can contain costs and eliminate risks, permitting IT support budgets to grow in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network foundation for your critical applications powered by Windows.
ProSight DPS ECHO Hybrid Cloud Backup Services Support and Help
BDR and Business Continuity Solutions Remote Support Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data.
Cisco TelePresence System 3210 Consult
Tandberg Video Conferencing Consult
Progent can provide access to a senior consultant with extensive experience installing, managing, and upgrading video conferencing systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT management group, your ISP, and your video conferencing technology vendor to assist your organization increase the strategic value of your telepresence ecosystem.
Progent Phone Numbers
24-Hour Contact Progent
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Cisco Network Management Solutions IT Outsourcing Companies
Cloud Network Management Information Technology Consulting Companies
Progent's Cisco-Certified network engineers can assist you to run Cisco's management tools along with a selection of powerful third-party applications to create a complete network management solution in order to keep your environment operating reliably, conserve expensive resources, guard your data, recover quickly from device breakdown or malicious assaults, and allow you to expand or reassign network resources intelligently and affordably as your business evolves.
Dynamics GP 2015 R2 Integration Technology Professional
Dynamics GP 2015 Workflows Services
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to address the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.
Private Clouds for Small Businesses Consult
Consultant ProSight Virtual Hosting
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as reduced capital costs, savings on operational costs, improved executive focus, enterprise-class protection, greater availability, and regulatory compliance.
An index of content::
Call Desk Sharing Technical Consultant
Top Rated Remote Consulting Call Center Sharing
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
OS X Integration
Consultants Macintosh OS X
Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer networks based solely on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, secure, efficient and able to achieve your organization's objectives.
Cybersecurity Review Consultants
Cybersecurity Evaluation Consulting Services
Progent's accredited cybersecurity consultants can provide security reviews of company-wide security to determine your organization's cybersecurity profile adherence to recognized industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's certified security engineers can also conduct comprehensive security assessments to determine your organization's compliance with important international security standards including FISMA, PCI, and ISO 17799.
Consultancy Citrix XenServer
Citrix XenMotion Specialist
Progent's Citrix-certified engineers can assist you to evaluate the business benefits of XenServer and additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your existing XenServer environment and show you how to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.
Onsite Technical Support Intune Policy Settings
Intune SCCM Integration Online Troubleshooting
Progent's Intune consultants can assist your organization to understand the strategic value of adopting Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to configure security and compliance policies, set up test systems to evaluate the benefits of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Consultant Dynamics GP FRx
Dynamics GP Analytical Accounting Consultant Services
Dynamics GP software offers analytics and reporting features that allow you to track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
24-7 Windows Desktop Simulation on macOS Support Services
Windows Virtual Desktop for Apple Mac Technical Support Services
For companies with a mix of Apple Mac and Microsoft Windows computers, there are two popular solutions for running Microsoft Windows-dependent software on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-powered PC to use Microsoft Windows applications and share system resources. Virtual PC for Apple Mac simulates Windows on a Mac system so you are able to use Windows programs directly. Progent's Mac technology support experts can help your company to maintain these solutions for running Microsoft Windows programs on your Apple Macs and can in addition assist you to evaluate and configure other products for Windows platform simulation.
Phobos ransomware hot line Consulting Services
ransomware cryptoworm recovery Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Apple Mac with Windows integration Outsourcing
Mac and Windows Computer Engineer
Progent's service specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration support. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer expert support to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
24x7 Building to Building Wireless Case Study
School Wireless Case Study
Progent provided a wireless networking environment that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided protection against outside interference.
Integration Services Microsoft 365 Security
Online Troubleshooting Microsoft 365 SharePoint Online Integration
Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid solutions that seamlessly combine local and cloud products and services.
Microsoft Mac and Linux Desktop Professionals
Microsoft Desktop Small Business Outsourcing IT
Progent can deliver a broad array of affordable support services to help your business to deploy, configure, troubleshoot, and administer workstations and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote assistance for single machines or notebooks or help you to design and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also supply consultants and technicians to assist your company to plan for and implement an office relocation or consolidation designed to produce the least possible disruption of your productivity.
CISM Certified Cybersecurity Management Consultant
Top CISM Computer Security Specialist
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of performance that information security professionals are required to master. It gives executive management the assurance that consultants who have earned their CISM certification have the experience and capability to provide efficient security administration and support services.
Monitoring and Reporting Setup and Support
Consulting Operations Manager
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012.
24x7x365 Expert Microsoft Certified Hybrid Configuration Wizard IT Consultants
Microsoft 365 AD FS Technology Consulting
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on time and within budget.
IT Services Catalyst Ethernet Switch
Catalyst Switch EVN Support and Integration
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize all the benefits of bringing smart traffic control to their networks. Cisco's switch product line allows you to enable features to make your IT network highly available to accommodate time-critical requirements, scalable to support growth, safe enough to guard restricted data, and capable of differentiating and managing traffic flows to optimize system performance. Progent's CCIE certified engineers can help you pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's CISA certified security consultants can help you create a strategic protection plan and configure Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
RV Series VPN Router Consulting
Meraki MX67 router Configuration
Cisco offers a full array of routers that includes appliances designed to deliver the security, performance, and reliability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Windows 7 Security Computer Consultants
Microsoft Windows 7 Upgrade Computer Network Support
Progent's certified engineers can assist you to assess
Open Now Microsoft SQL Server Network Engineer
Microsoft SQL Server 2008 On-site Support
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Penetration Testing Protection
24x7 Stealth Penetration Testing Security Team
Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progent's security experts can perform extensive intrusion tests without the knowledge of your company's in-house network support resources. Stealth penetration checking shows whether current security defense tools such as intrusion detection alerts and event log analysis are properly configured and consistently observed. Progent can provide continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.
Consulting Rates Integration Firms
Consultant Hourly Cost Consultancy Services Company
Progent's pricing model is to charge for remote service and on-premises help per minute. Consequently, you are invoiced only for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no retainer for services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to allow minor problems to fester.
ProSight Spam Filtering Services Professional
Engineer Email Encryption Key Management
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Barracuda Networks Zero Trust Cybersecurity Firms
Barracuda Networks Remote Access Cybersecurity Company
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection along with centrally managed and monitored services throughout your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to be your go-to source for network help, administration, training, and cybersecurity consulting.
Urgent Consulting Services Windows and Solaris
Solaris with Windows Engineers
Progent's UNIX family consulting experts offer small and mid-size companies and developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with an easy single consulting firm to help you create and manage a protected and robust mixed-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Hornetsecurity Altaro VM Backup and VMware ESXi Information Technology Consulting
Hornetsecurity Altaro VM Backup Deduplication Technology Consulting
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
After Hours Windows Server 2019 Encrypted Networks Technology Professional
Windows Server 2019 Hybrid Configuration Integration Support
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Consultant Windows Server 2012 R2 Security
Windows Server 2012 R2 Hyper-V Computer Consultant
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security plan, streamline network management, assist with application development, and generate and test a DR/BC plan.
Microsoft Exchange 2007 Specialist
Exchange 2007 Server Consulting
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
SonicWall NSA 9250 Firewall Security Group
SonicWall Capture ATP Security Organizations
Progent's SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design protection into your corporate operations.
Microsoft 365 hybrid solutions for Exchange Network Consultant
Microsoft 365 integration with on-premises environments Online Technical Support
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Juniper SA6500 SSL VPN Consulting
Security Consultant Juniper SA2500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Certified Expert Exchange Server 2003 Upgrade Technical Consultant
Exchange Server 2003 IT Consulting
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Professionals CIO
CIO Specialist
Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to improve business processes so they match more closely with your corporate objectives. Your company can develop and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Android patch management Consultants
Network infrastructure patch management Services
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
Integration Services Extended Support Desk
Shared Network Support Help Desk Network Consulting
Progent provides several basic types of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers instant access to a reliable technical group with years of experience delivering phone support and online repair for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to company performance. Progent's target is to resolve and not simply record problems.
24x7 Microsoft Small Business Server 2011 Network Consultant
Network Consulting SBS 2003
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network consultant with hands-on experience designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background supporting business systems based on Microsoft platforms. This background assures you success in installing, managing, and maintaining network solutions that include the Microsoft Small Business Server package of servers and applications.
Network Consultants MSP360 B2 Backup Storage
After Hours Configuration MSP360 Managed Cloud Backup/Recovery
Progent's data protection experts can help you to design, install and administer a backup solution based on MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user miscues, software errors, malicious insiders, and external assaults like ransomware.
Private Clouds for Small Businesses Professionals
Private Cloud Solutions Consulting Services
Progent's private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. You can use Progent's private cloud to eliminate large investments in the acquisition, upkeep, and operation of network hardware and facilities while benefiting the highest levels of system availability and physical security.
Exchange 2007 Specialists
Exchange 2007 Technical Support
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
24 Hour Barracuda Backup Planning Support
Barracuda Backup Encryption Support Outsourcing
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Spotlight and Outlook for Mac Integration
PST files and Outlook for Mac Consultant Services
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit email, examine the Exchange global address list, copy addresses, synchronize appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
Consult Linux with Windows
Technology Professional Linux, Windows
If your company computer system combines Linux technology with Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to coexist for simple management, seamless information exchange, high dependability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows integration support services feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, online network help and repair, on-site technical support, and Help Desk outsourcing.
Microsoft ERP Integration
Accounting System Reporting
Progent's application experts can provide advanced consulting, custom development, integration help, and online training for popular business applications covering vital areas including ERP and MRP, financials, management reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting services remotely, Progent can assist small businesses anywhere in the U.S. to save the lost productivity and fees associated with travel and on-site visits without sacrificing the effectiveness of technical support.
Windows Applications on Apple Mac Configuration
Microsoft Virtual PC for Mac Integration Services
For companies with a combination of Apple Mac and Windows desktops, there exist two basic solutions for running Microsoft Windows-only software on a Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Microsoft Windows software and access network resources. Virtual PC for Mac simulates Windows on a Mac system so that you can use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these products for using Microsoft Windows software on your Apple Macs and can in addition help your business to evaluate and install third-party solutions for Microsoft Windows platform simulation.
SharePoint 2013 PerformancePoint Services Specialists
SharePoint 2013 Excel Services Technical Support
Progent has been providing SharePoint consulting services since the initial product was published more than 20 years ago, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 deployment.
Help and Support Remote Support
IT Consulting Remote Support
For mid-size businesses looking for IT support, Progent offers a variety of options including on-site service, remote support, off-site Help Desk, 24x7 support with remote system monitoring, temporary staffing, site relocation services, application programming, and professional consulting. For midsize companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert onsite help for fixing technical problems rapidly and affordably.
3900 Router Professionals
CCIE Certified 7600 Edge Router Outsourcing
Cisco offers an extensive array of routers that includes routers built to deliver the protection, performance, and availability required by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Top Rated Support Outsourcing Windows Server 2008 Security
Immediate Windows Server 2008 DirectAccess Support and Setup
Windows Server 2008 represents a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can assist your company get the most from the improvements built into Microsoft Windows Server 2008 by delivering consulting, support, training, staffing, network monitoring, and security engineering services.
Microsoft Dynamics GP Technical Support Services
24-7 Dynamics GP eConnect Consulting Services
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.
Dynamics NAV ERP Programmer
Installation support Microsoft Dynamics NAV
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory, operations control, capacity planning, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central experts can help your organization to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.
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