Progent's Microsoft-certified consultants can provide low-cost online and onsite support to implement your upgrade to Microsoft Exchange 2010, generate extensive documentation of your upgraded email environment, educate your network support staff and users to get them up to speed rapidly on Exchange Server 2010, and provide continuing management services and technical support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's management team includes industry veterans with decades of background delivering computer consulting, technical support, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent has assembled a management staff that can provide customers with the best service value in the industry.
The server cluster technology incorporated into the high-end editions of Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and management of server clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced capabilities include cluster verification, easier setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, hardened security and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, design and implement a deployment, train your network support personnel to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a workplace recovery plan.
Progent's pricing policy is to bill for online service and on-premises help per minute. Consequently, you are billed only for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup charge and requires no monthly commitment for support services provided during normal working hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2000 Servers and can simplify network administration, offer tech support and repair, and strengthen security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in an environment that delivers the highest level of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization platforms that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small in-house IT administration and support teams with low-cost help from enterprise-class management tools and technical experts. Advantages of the ProSight line of managed services include flat-rate IT maintenance costs, smart automation of routine management processes, continual adoption of new technology, smooth transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic objectives, access to seasoned network experts, and freeing up management to concentrate on business rather than fast-evolving information technology.
Progent's Microsoft-authorized consultants can help you rationalize the business case for implementing SharePoint Server 2007, advise you on the most appropriate version of SharePoint Server for your circumstances, provide configuration and integration services, help you to set up MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint 2007, design a comprehensive security plan that encompasses portal solutions, and deliver maintenance and Help Desk services.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that includes policies, processes and technologies to keep your IT network protected.
Progent offers affordable remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also offers custom webinar classes for Access programming and database management.
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that improve output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and training services to help you to design, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
NetDocuments (NetDocs) is a leading cloud-based document management system built for legal workflows. Progent can provide remote guidance from NetDocuments consultants to assist your law firm to design, deploy, manage, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Progent's certified SQL Server 2019 consultants can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in solution design and deployment, application programming, database administration, and network security.
Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet security appliances to protect all your digital assets at the enterprise edge, within the data center, at branches, and in the cloud.
Before Progentís MOM-based solution, system issues were handled reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to address server issues before they becomes critical enough to disrupt network uptime. Because of MOM, Progent can deal with looming problems before clients suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class service continuity, security and performance.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your business practices.
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting messaging systems for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, fault tolerance, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your application, provide setup and deployment services, assist you to install MS SQL Server as a supporting DBM, improve your network integrity, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, design a company-wide security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end programs that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Cisco-certified IT experts can show you how to create an affordable, high availability Internet connection solution that can achieve 24x7 Internet access through a broad range of fault tolerant Internet access products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for high availability Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for simple management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX and Microsoft Windows coexistence assistance services include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and repair, in-person technical support, and Contact Center outsourcing.
Progent can help your company to plan and implement a smooth migration from a UNIX-powered IT system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and minimize business disruption by designing an efficient migration plan that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, data and application porting, and server and mass storage migration and economization.
Progent's Microsoft-certified consultants offer remote or onsite support to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing particularly challenging problems, or full project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's short-term staff augmentation services enable businesses to meet sudden increases in demand for network support personnel without dealing with the expense and delays that come with vetting and hiring experienced technical help and without adding to your permanent head count.
For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco system specialists offer a range of IT consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, network architecture, local or remote branch office support, and technical support for colocation hosting environments. A Progent network consultant can show you how to plan a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier engineers can help large corporations design, integrate and support massive rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP consultants can assist you to deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and remote networking.
The clustering feature set built into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to streamline the installation, setup, and administration of clusters that provide improved levels of system availability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier configuration and deployment, improved cluster management, new cluster architecture for increased uptime, hardened security and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of failover clusters, design and implement an installation, educate your network support staff to manage your cluster environment, deliver continuing consulting and technical help services, and produce and test a business continuity plan.
Progent's Cisco-certified CCIE experts can help you to set up, manage, update, tune and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from legacy switches to modern models.
Progent can provide affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication tools and ASM file/volume manager.
Integration Hybrid Exchange Online and Exchange on-premises
For businesses with a combination of Apple Mac and Windows computers, there exist two popular solutions for using Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a remote Windows-powered computer to use Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you are able to run Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these products for running Windows applications on your Macs and can also assist your business to assess and configure other solutions for Windows PC simulation.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and repairing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical problems detected by SCOM 2012.
By using virtual servers, businesses are able to run many virtual machines on one physical server. Virtualization technology allows businesses to enjoy all the advantages of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtualization is also the critical technology for building private clouds, which offer major benefits such as lowering the costs of hardware, facilities, and management while improving data protection, network availability, and recoverability. Other key server management technologies are server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you with all aspects of server virtualization and management to allow your business to contain expenses and conserve time.
Progent's Microsoft-certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include network design, deployment, documentation, local and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progentís Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Office 365 and on-premises Exchange Online Technical Support
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server 2006 and offers a centrally managed web gateway that acts as a one-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist you to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
For custom program development, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent is a leader in economically providing world-class IT help to small companies. Progent's success in handling the IT support requirements of the historically underserviced small business market is the combined result of major technical and operational innovations that have eliminated much of the traditional expenses out of managing network support, injected unprecedented technical skill into the support mechanism, and significantly accelerated the solution process.
Progent offers rapid online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network via advanced remote support tools to provide fast and affordable troubleshooting and repair of urgent network issues.
Progent's Cisco CCIE network experts can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progentís colocation center IT services are intended for companies with hardware located at Internet Data Centers or data center collocation hosting sites and in need of timely on-premises service at the collocation site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a full range of IDC and data center and colocation support services including system architecture analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and installation of zero-downtime configurations, defining and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server and storage clustering systems.
Progent believes that a well architected and executed network is a pivotal factor for accelerating any firm's success, and Progent follows this philosophy in our own network infrastructure. Progent has built a zero-downtime virtual office infrastructure that enables our staff consultants and authorized contractors to offer fast and effective support, cooperate easily on complex projects, and experience professional and personal growth from acting as part of a dynamic company culture of self motivation and independence.
Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal in-house network administration and support teams with low-cost help from world-class management tools and technical experts. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, automation of routine administrative tasks, continual adoption of new information technology, smooth transition from older technology to current solutions, close fit between information technology with strategic objectives, access to seasoned network consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Progent offers the temporary assistance of a veteran CIO to provide strategic direction to help your company select and support network solutions appropriate for your present needs and that can be a solid foundation for your growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to companies who want to maximize the benefits from their network investment but who are without the budget or unwilling to take on another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major operating systems and networking technologies plus a broad selection and application software, Progent is in a unique situation to offer unbiased recommendations along with expert technical help for creating information solutions that fit the special needs of your organization.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as system design, configuration, management, troubleshooting, and application development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.