Progent's certified Windows Server 2000 consultants can provide network support and IT consulting services for the complete line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting offerings include network planning, installation, project management, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to expand with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's complete family of products targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's entire family of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently based on leading practices.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless availability with fast failover, and strengthening security by identifying threats and analyzing network traffic according to user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller technology.
Progent's Co-managed Call Center service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Remote 24x7 monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of any size can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM solutions delivered as economical services designed to help you to identify and fix a most IT network problems before they get big enough to hurt your business.
For businesses with a mix of Apple Mac and Microsoft Windows desktops, there exist two basic alternatives for running Microsoft Windows-only software on a Mac: remote access to a physical Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-based PC to run Microsoft Windows programs and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so that you can use Windows programs directly. Progent's Mac technology consultants can assist your company to maintain these solutions for using Windows programs on your Apple Macs and can in addition help your business to assess and configure third-party solutions for Microsoft Windows PC simulation.
System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can simplify network administration, offer technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help you to determine the benefits of UniFi products for your environment and assist you to design, install, manage, and maintain your UniFi ecosystem.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your corporate practices.
Progent's experts offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For business environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Nagios and MRTG are useful, Open Source monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-OS systems where Linux and Windows run side by side. Nagios allows network support engineers to track system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's system integration experts can assist you to utilize both these tools to streamline and troubleshoot your system.
Progent can help you in all phases of your upgrade to Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with information security standards, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Support and Integration Office 365 Word Integration
Progent can assist organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you realize maximum return on investment.
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small businesses a variety of cost-effective solutions for replicating and restoring vital applications including Microsoft Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to create a high level of availability and business continuity readiness at an affordable cost.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to design, implement, tune, manage and debug a Wi-Fi network optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progent can help your organization to utilize Cisco's networking technology to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in vital areas including hardware consolidation, security and compliance, manageability, availability, and disaster recovery.
Office 365 Skype for Business Integration Information Technology Consulting
Progent's Apple Mac networking engineers can assist you with a wide array of network foundation issues such as network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, configuring, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your business objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent's expert programmers, database architects, and program management consultants can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by offering database designers and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other applications such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with web development technologies and can help clients to create, enhance, troubleshoot, or migrate web applications to utilize the most current web technology.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Office 365 Word Integration Technology Consulting Services
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in addressing the network support needs of the chronically underserviced small company sector is the combined outcome of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of managing IT service, injected unprecedented professional skill into the IT service system, and dramatically accelerated the solution process.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's certified consultants provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is Microsoft's new name for the change management solution previously called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified engineers can help you use SMS or Configuration Manager effectively for automated operating system and application software deployment, security patch control, software metering, and software license compliance. Progent's consultants can also assist you to move efficiently from SMS Server 2003 to Configuration Manager.
Progent's Cisco-Premier technology consultants provide professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span branch offices, data centers, and cloud resources.
Microsoft 365 SharePoint Online Integration Outsourcing
Cisco's Meraki MS family of access and aggregation switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist your company to plan and deploy an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to maintain compliance, develop and test a disaster preparedness strategy, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking solution.
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if you are considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective services including data center migration, system installation and upgrades, network improvements, project management services, virtualization expertise, remote monitoring, centralized system administration, software development, disaster recovery planning and testing, security assessment, and the use of the Progent Test Lab.
24x7 Microsoft 365 Mac Integration Consultant Services
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling across a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's high availability interoffice connectivity and fault tolerant network connection professionals can help small organizations achieve zero-downtime Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable non-stop interoffice connectivity.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to meet your specific needs. Progent's consultants also can show you how to build and support a protected, reliable network foundation to support your ERP, MRP and accounting applications.
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can focus on offering high-value skills where Progent faces little competition. Medium-size companies who work with familiar independent consultants or who employ in-house IT personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
Progent's Microsoft-certified experts offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Medium-size companies can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's affordably priced IT service packages, medium-size businesses can select a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide mid-size company networks enterprise-class reliability, security and performance.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your move quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization create and administer a Cisco wireless IP phone deployment by providing integration services that range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
24/7 Microsoft 365 Management Technology Consulting
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and maintain a DR solution based on VMware SRM and VMware NSX.
Progent's certified failover clustering consultants can help companies of all sizes to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and help you to automate the management of failover clusters.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity solutions that protect a small office from modern malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread over a mix of physical sites and various clouds.
Progent's data center IT services are intended for companies with equipment housed at Internet Data Centers or data center co-location hosting sites and requiring on-demand on-site service at the colocation site plus remote support from Microsoft and Cisco Premier experts. Progent offers a complete range of IDC and IDC and colocation support services such as system architecture analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, development and installation of high availability configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server clustering systems.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered web gateway that delivers a single-server platform for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate smoothly from legacy releases of VMM, develop workflows for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Progent is looking for a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless networking, high-availability environments, business continuity planning, data preservation, and VMware technology. Progent is also hiring workstation support experts, remote troubleshooting professionals, and CISSP or CISM accredited security professionals. Progent is also looking for experienced managers able to operate efficiently in Progent's dynamic, virtual office environment. Progent works with freelance professionals with in-depth knowledge and working background in crucial IT areas outside Progent's primary technical concentration. Our Experts Team hires independent consultants who offer advice and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized expertise with non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in technologies like telecommunications, web development, EDI, web commerce, or dbm programming. Freelance contractors certified by Progent coordinate with Progent's full-time consultants to provide comprehensive solutions for small and midsize business networks.
This page contains current updates on cybersecurity threats, patches, and best practices. Call or email Progent if your organization needs assistance protecting your network against the latest IT security threats.
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Office 365 Access Development Remote Support Services
Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing IT support budgets to grow in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system architecture for your critical business software powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
E-Mail Guard is Progent's economical anti-spam and virus protection service that offers small companies world-class defense against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed anti-spam and antivirus services that stop email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server platform, hardware type, or data center location.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that transparently integrate local and cloud-based products and services.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique ability for serving branch offices that require network help with the flexibility common to with small organizations but which offers effective communications, complete documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in California or any area served by Progent's consultants, Progent can provide a broad array of in-person and off-site network support services and system design assistance.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable process for restoring applications and services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also allows transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a DR system based on VMware Site Recovery Manager.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
If your company does not need emergency remote help but you think you will require technical services with your information system soon, you can save time and money and guarantee that the right expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email firstname.lastname@example.org.
Progent's Citrix experts can help you to plan, deploy, manage, and troubleshoot a virtual application delivery system based on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and support an off-site datacenter that features high uptime, advanced protection, and rapid disaster recovery.
Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to help you create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's team of application experts offer advanced support, software development, integration help, and online training for leading applications covering vital areas including ERP, financials, management analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support online, Progent can assist small businesses throughout the U.S. to avoid the time and expense related to travel and on-site activity without sacrificing the effectiveness of technical services.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or help you migrate to newer firewall solutions. Progent can also help you design and execute a complete security plan that can include firewall and VPN devices and software, outsourced security and virus protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing network help, administration, education, and security consulting.
24x7x365 Office 365 OneNote Integration Technical Support
Progent's Check Point firewall experts can show you how to design, configure, and manage firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a rollout of Lync Server that centralizes the control of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can also help your company to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing capabilities of Microsoft Office applications, and provide webinar training and ongoing support for Microsoft Lync Server and other Microsoft platforms.
If you are an information technology engineer with system support experience, teaming with Progent and helping Progent's clients will enhance your abilities through interaction with Progent's team of mutually supportive, high-output consultants. Progent's commitment to providing network consulting and computer support to small and midsize businesses will give you the opportunity to work closely with business leaders and contribute significantly to the growth of dynamic companies. In addition, Our virtual office network provides the most advanced tools for off-site support and wireless access to allow you to deliver speedy fixes when you take on mission-critical problems.
Progent's Microsoft-certified consulting engineers can help your organization to assess the benefits of Exchange 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining management, and integrating your key communications technologies.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt productivity.
Progent's engineers can deliver a range of consulting services to assist organizations of any size to install, administer, and troubleshoot networks that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to create testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans following industry best practices.
Progent's wireless site survey services help you to design, install and debug a Wi-Fi LAN customized for your facilities, providing you a WLAN that has the coverage, performance, density, security, and roaming capability your company requires.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent can provide the services of a certified engineer with expertise deploying technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants able to help businesses of any size to create and troubleshoot a network that provides the performance, dependability, security, and scalability you need to support your video conferencing/telepresence solution.
Progent's Office Word and Microsoft 365 Word experts can provide a broad selection of economical remote support services to help your organization to maintain your legacy Microsoft Office Word environment or help you to move to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different releases of Word, integrating Word with other Microsoft Office apps like Office Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training sessions tailored for individuals or groups.
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to assist businesses of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any facet of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
If your office computer system mixes Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, transparent information exchange, high availability, enhanced performance, and strong security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature IT architecture integration and support, consulting for Windows services for UNIX, online server monitoring and management, online network help and repair, on-site technical support, and Help Desk Call Center support.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast return on investment by increasing your productivity, lowering the expense of hardware and support, streamlining management, and consolidating your vital communications platforms.
Progent offers access to the affordable services of remote Internet connectivity consultants to help your company to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures.