Additional Topics of Interest

Integration System Center 2016 Virtual Machine Manager
24-Hour System Center 2016 and NetApp Integration Online Support

Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service programs, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company information systems enterprise-class reliability, protection, and performance.

Tracking Service Costs IT Consultant
Service Reports Remote Technical Support

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who offer scant documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports transmitted by every consultant to each client. The practice of detailing and archiving service records results in more effective support and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

Windows and Linux Specialists
Linux with Windows Consult

If your office network combines Linux-based products technology with Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux and Windows integration support services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk support.

Windows Virtual Desktop for Mac On-site Technical Support
VirtualPC for Mac Integration Services

For companies that have a combination of Mac and Windows desktops, there are two basic solutions for using Microsoft Windows-only software on an Apple Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Microsoft Windows-powered PC to run Windows applications and share network resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so you are able to run Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your organization to manage these products for using Windows applications on your Macs and can in addition assist your company to evaluate and install third-party products for Windows platform emulation.

ProSight Email Denial of Service Protection Professional
Email Encryption Key Management Engineer

Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

Aironet Professional
Meraki Technical Support

Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

Automatic Network Infrastructure Diagrams Remote Consulting
ProSight Remote Infrastructure Monitoring Troubleshooting

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance problems.

SQL Server 2019 and Amazon Marketplace Web Service Consultant
SQL Server 2019 and Amazon Marketplace Web Service Remote Support Services

Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or onsite contact with consulting experts in solution planning and integration, application programming, database administration, and cybersecurity.

Microsoft Exchange 2013 Active Directory IT Consultant
Microsoft Experts Exchange 2013 Backup and Restore IT Consultants

Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact vital areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange Server 2013.

Ubiquiti UniFi WiFi network Professional
Ubiquiti UniFi Controller Engineer

Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquitiís UniFi technology for your environment and help you to design, deploy, administer, and troubleshoot your UniFi solution.

ProSight Windows Desktop Management Computer Consultants
ProSight Remote Server Monitoring IT Services

ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity.

After Hours RIM Blackberry Consultant
Consult BlackBerry Redirector

Progent can provide the expertise of BlackBerry-certified professionals who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, offers small and mid-size companies an efficient option for integrating BlackBerry devices and software productively into their IT network.