Additional Topics of Interest

Desktop Computer Outsourcing Consultants
Microsoft Mac and Linux Desktop Consultancy Services Group

Progent can deliver a broad array of cost-effective support services to assist your company to install, configure, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or help you to plan and implement a company-wide rollout of new or updated operating system platforms and business applications. Progent can also provide consultants and technical workers to help you to plan for and implement a company relocation or consolidation designed to produce the least possible disruption of your business.

Exchange 2007 Support and Help
After Hours Consulting Microsoft Exchange 2007

Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.

Top Information Technology Consulting Jabber Screen Sharing
Jabber and Office 365 Online Support Services

Progent's Jabber consultants offer online or on-premises expertise to assist organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that go into creating a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.

Extended Call Desk Specialists
Support Services Helpdesk Sharing

Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

Meraki MR66 Access Point Network Consultant
Top Quality Meraki Cloud Management Technology Consulting Services

Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.

MS SQL Protect
Programming Firms MS SQL Server

SQL Server 2005 delivers indispensable, familiar tools to computer professionals and information workers, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and analytical applications on platforms ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

SharePoint Consulting Services
Technical Consultant Office SharePoint Server 2010

Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint offers a central spot for your workers or customers to connect to, organize, distribute and manipulate useful information, files, and software and to communicate with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can help you to support your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.

Lync Server 2013 Mobility Services Professional
Specialists Microsoft Lync Presence

Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to assist your company to manage and repair your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business migration.

Engineers Mac Remote
OS X Troubleshooting Services

Progent provides national online help and consulting services for businesses who operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft products. Progent's experts can provide macOS and OS X users a range of services including desktop support, migration to the latest edition of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to iCloud. Remote technical support provides maximum return for your information technology budget by extending client efficiency and limiting the hours charged for computer repair services. Advanced online support technology and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult system problems.

Microsoft Windows Failover Cluster Online Troubleshooting
Failover Clusters Windows Server 2008 Support Outsourcing

The cluster technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to streamline the installation, configuration, and administration of clusters that offer greater levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, easier configuration and installation, improved cluster administration, new cluster infrastructure for increased uptime, hardened protection and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help you evaluate the advantages of failover clusters, design and execute a deployment, educate your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and validate a disaster recovery procedure.

SQL Server 2005 Remote Consulting
Microsoft SQL Server 2005 Consultant Services

Progentís Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.