Exchange Online Configuration and Support ExpertsMicrosoft Exchange Online is one of several cloud-based applications in the Microsoft 365 family supported by Azure. Exchange Online provides the advantages of reduced investment in hardware infrastructure, simplified administration, on-demand scale, high-availability, plus other advantages associated with public clouds vs. local datacenters. Microsoft has designed Exchange Online to work seamlessly with local implementations of Exchange Server, allowing you to create hybrid environments. Hybrid networks combine on-premises resources with cloud products and services to produce a cohesive IT solution.

Typical motives for combining local Exchange deployments with Microsoft 365 Exchange Online are adherence to regulatory standards or business restrictions that prohibit specific types of mailboxes from being moved off premises, performance issues involving virtualization or cloud latency, the desire for greater management flexibility, the ability to support various home-grown or outdated environments, company culture, or recovery plans. Also, hybrid systems are commonly on the critical path for moving smoothly from a local to an Exchange Online cloud-based environment.

Whether you need a temporary hybrid Exchange Online deployment to carry out a full move to the cloud or you want to build a robust hybrid ecosystem, Progent's Microsoft-certified consultants can help you with every phase of planning, configuring, managing, and troubleshooting your hybrid system. Progent's Exchange specialists can deliver occasional assistance to guide you through challenging technical bottlenecks and also offer end-to-end project management outsourcing or co-sourcing to make sure your hybrid Exchange Online implementation is performed on time and within.

Exchange Hybrid Configuration Experts

Exchange Online hybrid configurations span local and cloud resources

Progent's Exchange specialists have extensive experience working with the Microsoft 365 technical support personnel to fix complex technical problems and Progent can provide as-needed support services to help your business to manage and enhance your hybrid Exchange Online ecosystem as your requirements change over time. Progent is a Microsoft Partner with 20 years of experience delivering companies of all sizes advanced consulting services online, and Progent also offers onsite support in major metropolitan areas across the U.S. (See Progent's customer testimonials.)

Hybrid Integration Services for Exchange Online
A hybrid deployment of Exchange Online and on-premises Exchange allows you to have a combination local and cloud mailboxes and brings other key features including:

  • Secure mail routing with a domain namespace and an Outlook Web address shared between local and Microsoft 365 cloud organizations
  • A shared GAL with full recipient information
  • A shared availability calendar
  • Management of bi-directional mail travel across Microsoft 365 cloud networks
  • Simple transfer of mailboxes between on-premises Exchange infrastructure and Microsoft 365 Exchange Online including automatic Exchange ActiveSync profile redirection
  • On-premises Exchange Administration Center for centralized mailbox management
  • Multi-mailbox search across local and Microsoft 365 Exchange Online mailboxes
  • Microsoft 365 Exchange Online Archiving for on-prem and Microsoft 365 mailboxes
  • Seamless integration with local and/or Azure-hosted deployments of Skype for Business and SharePoint
  • Support for Microsoft Edge Transport server to filter out junk mail and enforce mail flow transport rules
  • Single sign-on via Microsoft Entra Connect (formerly called Azure AD Connect), password synchronization, or Active Directory FS
  • AD Federation Services allows multi-factor authentication and meets Federal Information Processing Standards
Hybrid Microsoft 365 Exchange Integration Consultants

Hybrid AD FS provides multi-factor authentication and complies with Federal Information Processing Standards (FIPS)

Exchange Online can be deployed under several hybrid models. Careful analysis with Progent's network design experts can save you significant effort and money, since re-architecting a poorly conceived deployment can be difficult and distracting. Building an efficient hybrid Microsoft 365 Exchange Online solution can be challenging. The degree of difficulty depends on the makeup of your existing email system and the functionality you intend to have. Major steps are:

  • Define your essential requirements for your hybrid Exchange Online solution
  • Evaluate your existing network resources and update as needed
  • Design and validate your new system architecture
  • Create an implementation plan and identify migration tools
  • Identify local vs. cloud clients
  • Choose required cloud services and purchase licenses
  • Add and test the domain of the Microsoft 365 portal
  • Change/Add DNS records
  • Use IdFix to resolve on-premises AD and AD FS issues identified by Microsoft Entra Connect and configure on-premises Active Directory and optionally Feration Services
  • Set up SSO and Directory Sync
  • Assign licenses and create Accounts/mailboxes in Microsoft 365
  • Export mailboxes to PSTs and import them from PSTs to Microsoft 365 Exchange Online mailboxes
  • Integrate smartphones and tablets
  • Move public folders
  • Verify services
  • Tune system performance
  • Patch and verify firewalls and proxy servers
  • Educate IT management team and clients
Exchange Online Integration ConsultantsIn the course of implementing a hybrid Microsoft 365 deployment, important decisions have to be made about local network topology, mail flow, identity, synchronization, compliance, performance, disaster recovery, archive rules, administration, delegation, size restrictions, mobile device registration, integration with additional onsite and cloud apps, and additional issues that impact the architecture and configuration of your hybrid Microsoft 365 solution. Typically your local Exchange environment will need to be modernized and tuned.

Microsoft offers a variety of utilities to assist you to streamline many of the steps required to build a hybrid environment for Microsoft 365 Exchange Online. These utilities include the Microsoft 365 Hybrid Configuration Wizard (HCW), PowerShell, the Exchange admin center, the Microsoft 365 Deployment Readiness Toolkit, and the IdFix Directory Synchronization utility. In practice, many parts of configuring a hybrid Microsoft 365 deployment are subject to technical missteps. Progent's Microsoft-certified experts have worked at length with issues related to planning and implementing hybrid Exchange Online deployments and can help you follow leading practices to anticipate common issues, overcome them quickly, and protect your users from service disruptions.

How Progent Can Assist You to Combine Exchange Online with Your On-premises Resources
Progent can assist you in every step of moving to Microsoft Microsoft 365 and integrating your on-premises Exchange system with cloud-hosted Exchange. Progent can help you to define your strategic goals, evaluate the suitability of your existing network infrastructure, plan the topology for a hybrid environment, create a deployment process, set up and test a pilot deployment, install your hybrid network, centralize administrative tasks, tune performance, organize licenses, provide expertise for business continuity plans, validate security compliance, and deliver training for your IT staff and clients. Progent can provide affordable remote consulting and troubleshooting to help you to deal with occasional problems, or Progent can provide full=service project management outsourcing services to help you complete your hybrid integration of Microsoft 365 on time and on budget.

In addition to Microsoft 365 Exchange Online, Microsoft offers other software packages that are part of the Microsoft 365 family. These include Microsoft Teams, Skype for Business Online, SharePoint Online, and Microsoft Project Online. All of these packages can be integrated with one another in cloud-centric or hybrid implementations. Progent's Microsoft-certified Microsoft 365 integration experts can help you to create hybrid solutions that combine Microsoft 365 products and on-premises infrastructure by delivering services such as Windows Server consulting, Exchange expertise, Microsoft Teams upgrade support, Skype for Business management and troubleshooting, SQL Server integration and software development, SharePoint design and development, Microsoft 365 configuration and training, Microsoft Project consulting, and Dynamics GP maintenance.

To help you to administer your hybrid deployment, Progent offers System Center 2016 consulting services, System Center Data Protection Manager consulting, System Center Operations Manager (SCOM 2016) support, Configuration Manager consulting, System Center Virtual Machine Manager (SCVMM) hybrid cloud management consulting,

Typical samples of remote and on-premises consulting support provided by Progent's experts to assist businesses to combine Microsoft 365 Exchange Online with local Exchange environments include:

  • Tidy up folders before exporting them into Exchange Online
  • Configure authentication with Microsoft 365 and local Domain Users
  • Configure Microsoft 365 Exchange Online and assign purchased licenses
  • Reconstruct profiles of Windows users
  • Move Google Gmail accounts
  • Perform manual mailbox migrations when required
  • Add email accounts to iOS and Android devices
  • Specify and configure Microsoft 365 Archiving
  • Set up local or hybrid email filter gateways from third-party vendors
  • Fix Exchange Online synchronization problems with Active Directory Users and AD Global Security Groups
  • Resolve Outlook autodiscover problems
  • Resolve problems related to .PST and .OST files
  • Specify, implement, verify, and rectify mail flow
  • Resolve AD FS and AD Connect authentication problems
  • Use PowerShell scripts for management, repair, and migration
  • Work together with Microsoft support technicians to isolate and repair problems at Microsoft's end (for example, a corrupted Connector)
  • Troubleshoot message encryption issues
  • Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
  • Educate Human Resources on procedure to disable accounts for departed employees
Contact Progent for Hybrid Microsoft 365 Solutions
If you need assistance with any aspect of interfacing your on-premises Exchange system with Microsoft 365 Exchange Online, call Progent at 800-993-9400 or visit Contact Progent.

Additional Cloud Integration Solutions from Progent
The options available for public cloud products and services are expanding rapidly, making it a serious challenge for IT managers to determine the optimum cloud strategy for their organization. Progent has worked extensively helping businesses of all sizes to plan, implement, and manage hybrid networks that combine various cloud services from major public clouds. Progent's cloud integration consultants can help you to assess the relative advantages and pitfalls of competing public cloud options and can show you how to create a cloud-based or hybrid ecosystem that provides maximum competitive value.

Public cloud products and services supported by Progent's consultants include:

Azure Integration ConsultantsProgent's Azure integration consultants can help you with any stage of Azure cloud migration such as needs definition, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to configure and debug firewalls and VPN connections so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to create a hybrid environment that transparently combines on-premises datacenters with Azure services.

Microsoft 365 Integration ConsultantsProgent's certified Microsoft Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides fast ROI and promotes improved business results. Progent can help you to interface Microsoft Office or Microsoft 365 apps with one another and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems between different releases of Office and can provide live online Microsoft Office and Microsoft 365 training to individuals or teams.

Amazon AWS Configuration ExpertsProgent's Amazon Web Services (AWS) planning and integration consultants offer affordable online support to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional support or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS platform.

Amazon MWS Integration ExpertsAmazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

Google Cloud Platform Integration ConsultingProgent's Google Cloud Platform integration experts can provide affordable remote and on-premises support to help companies of any size to move any part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.



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