Progent's IT outsourcing services provide affordable computer support for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can contain expenses and minimize risks, permitting network service expenses to increase in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available network foundation for your vital business software powered by Microsoft Windows.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution aligns with your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable BGP architectures.
For businesses that have a combination of Apple Mac and Windows desktops, there are two popular solutions for using Microsoft Windows-only software on a Mac: remote access to an actual Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a remote Windows-powered computer to run Microsoft Windows applications and share network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so that you can use Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your company to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help your business to assess and install third-party solutions for Microsoft Windows platform emulation.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent's CCIE-certified network infrastructure experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than 20 years ago, and Progent has the scope of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in individual tasks associated with your SharePoint 2013 migration.
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Meraki wireless AP experts offer remote and onsite support services to assist organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or computing device.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped structure. These enhancements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's National Support Center offers nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure network access to troubleshoot and repair network problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent specialists as needed.
Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large organizations develop a cost-effective and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the various top level Help Desk application programs on the market and decide which packages might be excessively expensive, miss critical features, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for special projects or to substitute for vacationing or indisposed personnel.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and significant work with information security design. ISSAP consultants have in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.
SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, lessening the difficulty of creating, deploying, managing, and using enterprise data and database applications on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's wireless consultants can help small businesses plan, select, evaluate, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that equals or excels wired connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you select and install the wireless connectivity solutions that match your company needs.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network consultant with real-world background planning and building cohesive, comprehensive business network environments. Progent's SBS Server professionals have an average of over a decade of experience integrating business networks powered by Microsoft platforms. This experience ensures you results in installing, administering, and troubleshooting IT environments that incorporate the Microsoft SBS Server suite of servers and applications.
Progent can provide cost-effective remote consulting to help you to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
For advanced project management assistance, Progent offers access to veteran information technology experts with years of experience in IT management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers follow best practices to ensure that development or deployment projects are completed on time and on budget.
Progent can provide fast access to the skills of veteran Wi-Fi consultants who can help organizations to determine the value of Ubiquiti UniFi wireless access points for your business and assist you to design, deploy, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by external and internal threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for critical applications by offering centralized, cross-platform monitoring of physical and virtual resources deployed across local systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite expertise to assist businesses of any size to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of any size to plan, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft 365 and iPhones Information Technology Consulting
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that seamlessly integrate local and cloud resources.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime.
Progent can provide affordable remote and onsite support to help companies to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.