Additional Topics of Interest

Remote Support Microsoft Exchange Server 2016 Migration Planning
Exchange 2016 Upgrade Planning Online Consulting

Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Cisco Expert wireless IP phones and Cisco Unified Communications Manager Professionals
2500 Wireless Controller Online Support

Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

Value Pricing Small Business Computer Consulting Company
Consulting Hourly Price Manage

Progent's pricing model is to bill for phone support and on-premises visits per minute. Consequently, you are charged just for delivered support. Progent does not demand a higher rate for off-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup fee and requires no monthly commitment for services delivered during normal working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick solutions so you will not be forced to allow less critical problems to stay unaddressed.

Juniper SSG Series Gateway Cybersecurity Organizations
Urgent Juniper SSG320M Router Security Contractor

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Support and Setup Windows 2008 Active Directory
Windows 2008 Active Directory Remote Consulting

Windows Active Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online AD systems, and fixing failed installations of Active Directory and AD-associated programs.

Development Companies Oracle PL/SQL
Crystal Reports Remote Support

Progentís team of expert software programmers, database architects, and project management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database architects and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like SQL Server and Excel to build data-intensive intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help clients to build, expand, repair, or port web applications to utilize the latest advances in web technology.

CISM Certified Security Management Services
Engineers CISM Certified Cybersecurity Management

Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and global standards of skill that information security managers are expected to learn. CISM gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and capability to deliver effective security management and support consulting.

LifeSize Video Conferencing Specialists
Radvision Telepresence Consultants

Progent can provide the services of a certified engineer with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure consultants who can assist businesses of all sizes to create and troubleshoot a network that delivers the speed, dependability, security, and expandability required to support your video conferencing/telepresence environment.

Notebook VPN Tech Outsourcing
24-Hour Notebook VPN Network Recovery

Progent's remote access and smartphone synchronization experts can assist your business to design and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to improve the efficiency of your remote workforce.

Troubleshooting Service Reporting
Tracking Service Costs IT Services

Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local service firms who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by every staff member to every customer. The discipline of documenting and organizing support records results in more efficient service and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Integration Support Office 365 Exchange migration
Office 365 Exchange Online and on-premises Exchange Network Consulting

Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange components to reduce capital costs and administrative overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to assist your small businesses to assess the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management team and users, and deliver ongoing consulting and troubleshooting.

Access to External Support Databases Network Design
Microsoft Solutions Framework Project Methodology Computer Network Support Firms

Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on professional experience, in the trenches of network support, executing a wide range of technical tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of individual best practices which are incorporated into shared best practices training that Progent instills in its support staff. This ensures that you get not just world-class IT capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems efficiently.