Additional Topics of Interest

BlackBerry Wireless Specialist
BlackBerry BES Server On-site Support

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven remote service delivery model, provides small and mid-size companies a cost-effective solution for integrating BlackBerry technology seamlessly into their information network.

Branch Offices Remote Support Services
Professional Sales Office

Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched ability for serving branch offices that require IT service with the responsiveness common to with small companies but which includes effective client interaction, complete documentation, and compliance with corporate IT protocols. If your corporation has a remote office situated anywhere in or any area covered by Progent's engineers, Progent can offer a broad array of on-premises and on-line IT support services and system architecture assistance.

Catalyst Switch IOS-XR Online Help
Open Now Computer Consulting Catalyst Switch Upgrade

With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to gain all the benefits of bringing smart traffic control into their networks. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical needs, scalable to support growth, secure enough to guard confidential data, and designed for differentiating and controlling all traffic to optimize network performance. Progent's Cisco certified consultants can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can show you how to develop a comprehensive security policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

Flexential Tampa Colocation Center Consult
Flexential Data Center Consultants

Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent maintains a group of network consultants based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness experts. Progent can also assist your business to design and execute a migration to the Flexential data center by providing services such as designing solution configuration, specifying hardware, system setup and testing, debugging, streamlining online management, and training your IT staff.

Case Study Operations Manager
Case Study Operations Manager

Before Progent's MOM-based solution, system issues were handled reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate network problems before they grow to be serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients suspect that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class reliability, safety and performance.

Cisco Virtual Private Network Troubleshooting
Consultant VPN

Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of manageable security hardware and software to help safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate objectives.

Catalyst 802.11ax AP Migration Professional
Urgent Catalyst 802.11ax AP Migration Online Consulting

Progent's Cisco-certified Catalyst 802.11ax Access Point consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

wireless LAN controller Remote Support
Professionals 5520 wireless controller

Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.

CCIE Expert Certified wireless VoIP phone and Aironet APs Support Outsourcing
wireless VoIP phone integration Professionals

Progent's Wi-Fi IP phone configuration experts can provide online and onsite assistance to help you build and administer a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

Tracking Service Costs Consultants
Online Troubleshooting Tracking Service Costs

Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who offer minimal documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support reports transmitted by each staff member to each client. The discipline of documenting and organizing support records allows more efficient service and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.

Microsoft Expert IT Services SQL Server 2016 Standard
SQL Server 2016 Azure Backup Network Consultant

Microsoft SQL Server 2016 introduces major improvements in performance, scale, data security, high-availability, BOYD integration, and built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

Exchange 2000 Server IT Consultants
Configuration Microsoft Exchange 2000

Progent is among the most expert information technology support companies for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.

Solaris with Windows Engineer
Windows, UNIX, Solaris IT Services

If your company is producing UNIX-based applications on a network that has MS Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your field of strategic know-how without the continual distraction of managing your company information system. Through the use of automated network monitoring and by providing remote and on-site assistance when your company needs it, Progent represents an economical alternative for managing an IT network that provides high dependability, security, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Help Desk services.

SentinelOne Ransomware Protection Consultant Services
Ransomware Recovery Readiness Assessment Consulting Services

Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD implementation. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, quicker problem resolution, more reliable backup and restore, and less downtime.