Progent's virtual classroom webinars provide small companies the affordability, convenience, and versatility of online learning plus the effective training techniques of expert instructors who utilize advanced collaboration software to emulate real-time, interactive classrooms. Progent can provide remote education for key desktop software including components of Microsoft Office such as Excel, Word, PowerPoint, and Visio: Dynamics business accounting and reporting solutions such as Microsoft Dynamics GP (Great Plains); as well as other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent is among the most expert network consulting firms for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 for common scenarios including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small business from modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users accessing network resources distributed over a mix of physical sites and public and private clouds.
Progent's IT outsourcing services for small businesses feature planning 2003 Server, .NET Server, and BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, resolving stubborn integration problems, and creating a comprehensive security strategy. Progent can show you how to maximize network reliability and performance with non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can assist with needs definition, product inventory, BOM production, vendor selection, purchasing logistics, and professional documentation. Progent's IT outsourcing service also features education for office productivity programs such as Office XP.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
The cluster technology built into the high-end versions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, setup, and maintenance of server clusters that offer greater levels of network availability, security, efficiency, and versatility. New or improved features include automated cluster verification, easier configuration and installation, unified cluster management, redesigned cluster architecture for increased availability, hardened protection and quorum models, minimization of failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the advantages of failover clusters, design and execute an installation, educate your network support personnel to administer your cluster environment, provide continuing consulting and technical help services, and create and test a business continuity procedure.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet system.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent offers national remote technical support and consulting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote IT help provides maximum leverage for your information technology budget by extending client productivity and shortening the time billed for computer repair services. Advanced online support tools and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISA premier security professionals to help with the most difficult network issues.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and send messages, search the GAL, import addresses, sync up appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.
Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite integration and debugging support to assist you to plan, implement, update, optimize, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated workloads.
Progent's webinar training classes offer small companies the cost savings, simplicity, and flexibility of web-based learning and the proven pedagogic techniques of seasoned teachers who utilize sophisticated technology to simulate real-time, participatory learning environments. Progent offers online training for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management software including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers live online training for popular client applications and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of traditional in-person seminars, such as instant interaction between students and teachers, but eliminates the expenses of transportation and the hassle of attempting to synchronize the schedules of multiple students. Available to single students or classes of all sizes, Progent's virtual training allows the teacher to run the class from an online facility while the students can be spread throughout an office or across the country. Live online instruction deploys powerful teaching aids such as virtual white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific subjects or extended in duration and wider in scope.
Progent's service experts in Mac and Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class support to businesses that rely on these technologies to maintain their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's expert software programmers, database designers, and project managers can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and software programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can assist clients to build, expand, repair, or port web applications to take advantage of the latest advances in web technology.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Exchange admin center Information Technology Consulting
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's temporary staff augmentation services enable businesses to meet sudden increases in demand for network support personnel without incurring the expense and delays that come with identifying and recruiting reliable technical help and without increasing your permanent workforce.
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of remote support services to assist you to plan, program, pilot test, deploy, manage, and debug applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide on-demand help to clients looking for a quick fix to a specific problem associated with Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business applications based on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the needs of individual users or teams.
Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless network architecture, select sensible technology, and configure access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11x system security plan that is well aligned with the security plan for your overall corporate network.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount off Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of IT experts located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also assist your business to plan and execute a move to the Flexential facility by providing services such as designing system architecture, recommending hardware, system configuration and testing, debugging, setting up online network management, and training your IT support team.
Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, administer, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are correctly configured and effective.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services including system design, deployment, administration, troubleshooting, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business needs.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security plan that can include firewall/VPN devices and software, outsourced security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing technical help, administration, training, and security consulting.
Progent's Citrix experts can help you to plan, install, manage, and troubleshoot a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and support an off-site datacenter that offers high availability, advanced protection, and fast recovery.
Progent offers comprehensive support for each step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site analysis, project design and documentation, specification of all new software licenses and hardware needed, suggested vendor sourcing, pilot testing at customer site or at Progent's testing lab, managing transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the previous system, and webinar training for client's support staff and users.
Progent can assist small and mid-size businesses to set up IP voice solutions to give their teleworkers the benefit of virtual access to the company phone system.
Progent can provide the part-time assistance of a veteran Chief Information Officer to offer strategic direction to help you select and support IT technology to match your current needs and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic advantages to companies trying to optimize the benefits from their network expenditures but who are without the budget or hesitant to add another high-level position to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to support all major operating systems and connectivity technologies plus a wide range and business software, Progent is in an ideal position to offer unbiased advice as well as advanced technical support for building and maintaining information solutions that fit the particular needs of your business.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting enhanced productivity by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps protect business applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier ISA Server experts can help you design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and affordable combination of security, convenience, and performance.
Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of all sizes to design, implement, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving especially challenging problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Progent offers nationwide urgent technical support and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems include a mix of UNIX/Linux and Microsoft Windows products. Remote IT help provides optimum leverage for your IT dollar by extending user productivity and limiting the hours billed for computer repair services. Sophisticated online access utilities and skilled technicians and consultants allow Progent to solve the majority of IT problems without squandering time and expense by going to your location. In most of situations your network issues can be remediated by telephone or via a combination of telephone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA certified security professionals to help with the most challenging system problems.
Progent provides customers access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to know that their computer support consultants have formal training plus extensive practical backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly superior vendor assistance than is offered to non-certified consultants, enabling Progent to offer customers a higher class of computer support. In other cases, recognized certifications such as CISA or ISSAP for network security can aid corporate clients to demonstrate compliance with regulatory requirements by engaging the services of recognized industry experts.
For custom application creation, Progent can supply programming consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical assets.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements favorably impact key areas like ease of administration, availability, compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.