For assistance creating, enhancing, or repairing applications for Windows, Linux, or for the Web, Progent’s team of programmers, database designers, and project managers can help ensure you get the job done on time and within your budget. Progent's seasoned application developers can provide cost-effective and efficient online consulting for jobs as small as writing VBA scripts for Excel or as challenging as rolling out mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
For companies that have a mix of Mac and Microsoft Windows computers, there exist two basic alternatives for running Windows-only software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based computer to use Microsoft Windows programs and access system resources. Virtual PC for Apple Mac emulates Windows on a Mac system so you can run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your company to manage these solutions for running Microsoft Windows programs on your Macs and can also help you to evaluate and configure third-party products for Windows platform emulation.
Progent’s high availability system experts offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center support, and other 24x7 operations consulting to help your organization design a 24x7 environment for line-of-business applications. Progent has the experience to design economical, high-availability networks by deploying the expanding suite of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet connection and efficient system load balancing.
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, create an enterprise-wide security plan, automate network administration, help with application development, and generate and test a DR/BC plan.
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory control, operations control, project management, purchasing, sales, supply chain, and business analytics. Progent's Dynamics Business Central experts can assist company to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment.
Progent offers consulting for security evaluation packages such as Microsoft Baseline Security Analyzer for performing a variety of programmed network auditing scans to identify potential security problems. Progent has broad knowledge of network auditing tools and can show you how to make sense of testing reports and respond appropriately. Progent can show you how to design protection into your business processes, configure auditing applications, define and deploy a secure system architecture, and suggest procedures to maximize the safety of your network. Progent's security professionals are able to assist you to configure a firewall, implement safe remote connectivity to email and data, and integrate VPN. Progent's accredited security engineers can also validate the security of web-based software and can provide comprehensive security evaluations of enterprise-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO.
Microsoft Windows Active Directory requires extensive hands-on experience to configure optimally across a large corporation. Progent’s Microsoft Certified engineers are experienced in designing, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with residual legacy software configuration objects in online AD systems, and repair of unsuccessful installations of Active Directory and AD-integrated programs.
Progent is hiring a range of on-staff employees such as motivated MCSEs; network experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and virtual servers. We are also hiring desktop support experts, off-site service professionals, and CISSP or CISM certified security professionals. We are also seeking experienced managers able to perform effectively in Progent's high-growth, virtual office model. Progent works with independent professionals with specialized knowledge and field experience in high-demand IT areas outside our primary technical focus. Progent's Experts Team employs freelance consultants who offer consulting and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies like telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants premier by us cooperate with our in-house engineers to provide comprehensive IT services for small and midsize business networks.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization platforms that allow small companies with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting services are based on proven virtualization technologies that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Les Kent has a 35-year track record of effective technology integration, executive administration, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions while working as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major enterprises.
If your office network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center support.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, education, and troubleshooting since the platform's debut. Progent offers in-depth support for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to plan, pilot, and implement a cost-effective migration from a a legacy release of GP to the newest edition of Dynamics GP.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments experts to help legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocs.
Progent's Computer Contact Center Outsourcing Services for desktop support are designed specifically for small organizations who need immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Progent's Cisco Jabber consultants offer online or on-premises expertise to help businesses of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the technologies that make up creating an end-to-end Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.
Office 365 Deployment Readiness Support and Integration
Progent's Microsoft-certified consultants can provide affordable online and onsite support to implement your migration to Microsoft Exchange 2010, produce comprehensive documentation of your new messaging system, educate your IT team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide ongoing management consulting and technical support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent offers the temporary services of a seasoned CIO who can offer strategic direction to help you pick and maintain IT solutions to match your present situation and that can be a solid foundation for your future growth. Progent's temporary CIO consulting services provide economic leverage to companies who want to optimize the benefits from their network investment but who are unable or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all major OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer unbiased advice as well as advanced technical support for creating information systems that fit the special requirements of your business.
Progent practices information transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small companies who work with trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Progent's Microsoft-certified consultants can show you how to evaluate the business case for implementing SharePoint 2007, advise you on the most sensible edition of SharePoint Server for your application, offer setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk services.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.
Citrix offers a comprehensive line of platforms that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix technology and help you design, test, deploy, optimize, and maintain Citrix virtualization platforms.
24 Hour Office 365 and iOS Information Technology Consulting
Forefront Threat Management Gateway builds on the proven security capabilities of ISA Server and provides a easily managed web gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for critical applications by offering unified, cross-platform monitoring of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to help organizations of all sizes to design, integrate, tune, enhance and repair Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design security into your corporate processes.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable and more secure AD implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security standards, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime.
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern devices.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's affordably priced IT service packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system administration, offer technical support and repair, and strengthen security. Progent can also help you design, justify, and execute a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot installations to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, teams and data. SharePoint provides a common spot for your employees or customers to access, manage, share and interact with relevant information, documents, and applications and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the data they’ve created in a way that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to support your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows systems.
Microsoft Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering advanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your information network
If your company operates a Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide range of security areas including security management procedures, security design and models, access control systems and methodology, software development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that information security professionals are required to possess. These certification give executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security management and consulting services.