Exchange Online Configuration and Support ExpertsExchange Online is one of several cloud-based applications in the Microsoft 365 family enabled by Azure. Exchange Online provides the advantages of lower investment in physical infrastructure, easier administration, dynamic capacity, high-availability, plus other advantages inherent with public clouds vs. local IT facilities. Microsoft has engineered Exchange Online to work seamlessly with on-premises deployments of Exchange, enabling you to build hybrid environments. Hybrid networks include on-premises servers and storage with cloud products and services to create a cohesive IT solution.

Common motives for integrating on-premises Exchange installations with Microsoft 365 Exchange Online are compliance with regulatory standards or business policies that prohibit specific types of mailboxes from being hosted off premises, throughput issues related to server virtualization or cloud connectivity, the desire for greater administrative flexibility, the ability to accommodate various non-standard or outdated environments, company culture, or business continuity plans. Also, hybrid systems are often on the critical path for moving non-disruptively from an on-premises to an Exchange Online cloud-based model.

Whether you want a transitional hybrid Exchange Online deployment as part of a full move to the cloud or you want to create a long-term hybrid environment, Progent's Microsoft-certified consulting team can assist you with every facet of planning, integrating, managing, and troubleshooting your hybrid solution. Progent's Exchange specialists can provide occasional expertise to help resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange Online implementation is completed on schedule and on budget.

Exchange Hybrid Configuration Experts

Microsoft 365 Exchange Online hybrid configurations integrate local and Azure cloud resources

Progent's Exchange consultants have extensive experience teaming with the Microsoft 365 support personnel to fix complicated technical problems and Progent offers as-needed support services to help you to maintain and refine your hybrid Microsoft 365 Exchange Online solution as your requirements evolve. Progent is a Microsoft Partner with 20 years of background providing companies of all sizes advanced consulting support online, and Progent can also provide on-premises support in metro regions throughout the U.S. (See Progent's client testimonials.)

Hybrid Integration Services for Exchange Online
A hybrid implementation of Microsoft 365 Exchange Online and on-premises Exchange allows you to have a combination local and cloud-hosted mailboxes and brings other key capabilities such as:

  • Secure mail routing with a domain namespace and an Outlook on the Web address shared between on-premises and Microsoft 365 cloud networks
  • A shared global address list (GAL) with complete recipient information
  • A shared availability calendar
  • Control of bi-directional mail travel across Microsoft 365 cloud organizations
  • Simple transfer of mailboxes between local Exchange infrastructure and Exchange Online including automatic Exchange ActiveSync profile redirection
  • Local Exchange Administration Center for unified mailbox management
  • Multi-mailbox search across on-premises and Microsoft 365 Exchange Online mailboxes
  • Microsoft 365 Exchange Online Archiving for local and cloud-hosted mailboxes
  • Transparent incorporation with on-premises and/or cloud-hosted deployments of Skype for Business and SharePoint server
  • Support for Microsoft Edge Transport server to filter out junk mail and enforce mail flow transport policies
  • Single sign-on via Microsoft Entra Connect (formerly called Azure AD Connect), password sync, or Active Directory Federation Services
  • AD Federation Services integration allows multi-factor authentication and meets Federal Information Processing Standards
Hybrid Microsoft 365 Exchange Integration Consultants

Hybrid Active Directory Federation Services provides multi-factor authentication and complies with Federal Information Processing Standards (FIPS)

Microsoft 365 can be deployed under a variety of hybrid architectures. Careful planning with Progent's solution design consultants can save you considerable time and money, since re-architecting an inappropriate implementation can be complex and distracting. Creating an efficient hybrid Exchange Online ecosystem can be challenging. The complexity depends on the design of your current email system and the functionality you intend to achieve. Major steps are:

  • Define your strategic goals for your hybrid Microsoft 365 solution
  • Evaluate your current infrastructure and modernize as needed
  • Design and test your new network infrastructure
  • Create a deployment process and identify migration technologies
  • Identify local vs. Microsoft 365 clients
  • Choose required Microsoft 365 services and purchase licenses
  • Add and test the domain of the cloud portal
  • Change/Add DNS records
  • Use IdFix to resolve on-premises AD errors reported by Microsoft Entra Connect and configure on-premises Active Directory and optionally Feration Services
  • Set up single sign-on and Directory Sync
  • Assign licenses and create Accounts/mailboxes in Microsoft 365
  • Export mailboxes to PSTs and import them from PSTs to Exchange Online mailboxes
  • Register smartphones and tablets
  • Move public folders
  • Verify services
  • Tune system performance
  • Update and test firewalls and proxy servers
  • Educate network management staff and users
Microsoft 365 Exchange Online Integration ExpertsIn the process of configuring a hybrid Microsoft 365 deployment, important decisions must made about on-premises network architecture, mail flow, identity, synchronization, compliance, performance, disaster recovery, mailbox retention policies, management, delegation, size limits, mobile device management, integration with other on-premises and cloud-hosted applications, and additional issues that impact the design and configuration of your hybrid Microsoft 365 Exchange Online solution. Usually your on-premises Exchange system will need to be brought up to date.

Microsoft has developed a variety of useful tools to help you to streamline many of the steps required to build a hybrid network for Microsoft 365 Exchange Online. These include the Hybrid Configuration Wizard, PowerShell, the Exchange admin center, the Microsoft 365 Deployment Readiness tool, and the IdFix utility. In practice, many phases of setting up a hybrid Microsoft 365 deployment are subject to technical hiccups. Progent's Microsoft-certified experts have worked extensively with problems associated with planning and rolling out hybrid Microsoft 365 Exchange Online deployments and can help you follow best practices to avoid common issues, solve them quickly, and shield your clients from service disruptions.

How Progent Can Assist You to Integrate Microsoft 365 Exchange Online with Your Local Environment
Progent's consultants can assist you in every stage of moving to Microsoft Microsoft 365 and integrating your local Exchange implementation with Exchange Online. Progent can help you to define your operational goals, assess the suitability of your current network infrastructure, plan the topology for a hybrid environment, create an implementation plan, configure and test a pilot deployment, install your hybrid system, automate management tasks, tune performance, manage licenses, provide expertise for disaster recovery plans, validate security compliance, and provide training for your IT team and clients. Progent can provide affordable online consulting services to help you to resolve occasional technical issues, or Progent can provide end-to-end project management outsourcing to help you complete your hybrid integration of Microsoft 365 on schedule and within budget.

In addition to Microsoft 365 Exchange Online, Microsoft offers other applications that are part of the Microsoft 365 family. These include Microsoft Teams, Skype for Business Online, SharePoint Online, and Microsoft Project Online. These applications can be integrated with one another in cloud-centric or hybrid implementations. Progent's Microsoft-certified Microsoft 365 integration experts can assist you to build hybrid solutions that combine Microsoft 365 products and local resources by providing services such as Windows Server expertise, Exchange integration, Microsoft Teams upgrade consulting, Skype for Business management and debugging, SQL Server integration and software development, SharePoint planning and integration, Microsoft 365 configuration and training, Microsoft Project consulting, and Dynamics GP support.

To help you to administer your hybrid network, Progent can provide System Center 2016 deployment help, System Center Data Protection Manager (SCDPM) expertise, System Center Operations Manager (SCOM 2016) expertise, System Center Configuration Manager (SCCM) consulting, System Center Virtual Machine Manager (SCVMM) hybrid cloud management expertise,

Typical examples of online and onsite consulting services offered by Progent to assist businesses to combine Microsoft 365 Exchange Online with local Exchange environments include:

  • Tidy up folders before moving them into Microsoft 365
  • Configure authentication with Microsoft 365 and local Domain Users
  • Configure Exchange Online and assign purchased licenses
  • Rebuild profiles of Windows clients
  • Migrate Google Gmail accounts
  • Perform manual mailbox migrations as necessary
  • Add accounts to iOS and Google Android smartphones and tablets
  • Define and implement Microsoft 365 Archiving
  • Configure on-premises or hybrid email filter appliances from third-party vendors
  • Fix Microsoft 365 synchronization problems with AD Users and Active Directory Global Security Groups
  • Troubleshoot Outlook autodiscover problems
  • Resolve problems related to .PST and .OST files
  • Define, configure, test, and rectify mail flow
  • Resolve Active Directory Federation Services and AD Connect authentication problems
  • Use PowerShell for administration, repair, and migration
  • Work together with Microsoft support technicians to isolate and repair problems at Microsoft's end (e.g., a misconfigured Connector)
  • Debug message encryption problems
  • Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
  • Educate Human Resources on procedure to disable accounts for terminated workers
Contact Progent for Hybrid Microsoft 365 Exchange Online Expertise
If you need expertise with any aspect of integrating your local Exchange system with Microsoft 365 Exchange Online, call Progent at 800-993-9400 or see Contact Progent.

Additional Public Cloud Integration Services from Progent
The options offered for public cloud products and services are expanding rapidly, making it hard for IT managers to select the right cloud strategy for their organization. Progent has in-depth experience assisting businesses of all sizes to plan, deploy, and manage hybrid networks that integrate multiple cloud services from leading public cloud providers. Progent's cloud integration experts can assist you to evaluate the comparative benefits and shortcomings of different public cloud offerings and can help you create a cloud-based or hybrid network that delivers maximum business value.

Public cloud products supported by Progent's consultants include:

Azure Integration ConsultantsProgent's Azure integration experts can help you with every phase of Azure cloud migration including needs analysis, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN connections so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to create a hybrid environment that seamlessly combines physical datacenters with Azure resources.

Microsoft 365 Integration ConsultantsProgent's certified Office and Microsoft 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless solution that offers fast return on investment and enables improved business outcomes. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to resolve compatibility issues between different releases of Office desktop and can provide live online Office and Microsoft 365 training to individuals and teams.

Amazon AWS Configuration ExpertsProgent's Amazon AWS integration experts can provide cost-effective remote support to assist companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

Amazon MWS Integration ConsultingAmazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Google Cloud Platform Integration ConsultingProgent's Google Cloud Platform (GCP) integration consultants offer cost-effective remote and on-premises support to assist organizations of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.



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