Cloud Integration Solutions
Microsoft 365 Integration with On-premises Environments:
Hybrid Exchange Solution Design, Configuration and Troubleshooting
Exchange Online is one of several cloud-based applications in the Office 365 product line enabled by Microsoft Azure. Exchange Online offers the advantages of lower investment in physical infrastructure, easier management, dynamic capacity, data protection, and other benefits associated with public clouds instead of on-premises datacenters. Microsoft has engineered Exchange Online to operate transparently with local implementations of Exchange Server, enabling customers to build hybrid information systems. Hybrid environments include local servers and storage with cloud-based products and services to produce a cohesive network.
Typical reasons for integrating local Exchange deployments with Office 365 Exchange Online are adherence to government or industry standards or corporate restrictions that prevent certain mailboxes from being moved off site, throughput requirements related to virtualization or cloud connectivity, the need for more management flexibility, the ability to accommodate certain non-standard or outdated environments, corporate culture, or disaster recovery plans. Also, hybrid deployments are commonly on the critical path for moving smoothly from a local to an Office 365 Exchange Online cloud-centric environment.
Whether you need a temporary hybrid Office 365 Exchange Online deployment on the way to a full move to the cloud or you want to create a long-term hybrid network model, Progent's Microsoft-certified experts can assist you with any stage of planning, configuring, administering, and troubleshooting your hybrid solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide end-to-end project management outsourcing or co-sourcing to make sure your hybrid Exchange Online implementation is completed on schedule and on budget.
Progent's Exchange Server consultants have valuable experience teaming with Microsoft's Office 365 technical support staff to resolve complicated integration problems and Progent can provide as-needed expertise to assist your business to manage and refine your hybrid Office 365 Exchange Online ecosystem as your needs change over time. Progent has 20 years of experience providing companies of all sizes advanced consulting support online, and Progent also offers on-premises expertise in metro regions throughout the U.S. (Refer to Progent's client testimonials.)
Hybrid Solutions for Exchange Online
A hybrid implementation of Office 365 Exchange Online and onsite Exchange allows you to have a mix of local and cloud mailboxes and offers other important capabilities such as:
- Secure mail routing with a domain namespace and an Outlook Web address shared between on-premises and Office 365 organizations
- A shared global address list with full recipient information
- A shared free/busy calendar
- Control of inbound and outbound mail flow across Office 365 cloud organizations organizations
- Simple transfer of mailboxes between on-premises Exchange infrastructure and Office 365 Exchange Online including Exchange ActiveSync profile redirection
- On-premises Exchange Administration Center for unified mailbox administration
- Multi-mailbox search on on-premises and Exchange Online mailboxes
- Exchange Online Archiving for on-premises and Office 365 mailboxes
- Seamless incorporation with local and/or cloud-hosted deployments of Skype for Business and SharePoint
- Support for Microsoft Edge Transport server to protect against junk mail and apply mail flow transport rules
- Single sign-on (SSO) via Azure AD Connect, password synchronization, or Active Directory FS
- AD Federation Services allows multi-factor authentication and adheres to FIPS
Office 365 Exchange Online supports a variety of hybrid architectures. Thorough planning with Progent's network design consultants can save you significant effort and expense, since re-structuring an inappropriate deployment can be complex and disruptive. Creating an optimal hybrid Office 365 Exchange Online ecosystem can be intimidating. The degree of difficulty depends on the design of your current email environment and the features you want to achieve. Basic tasks are:
- Define your strategic goals for your hybrid Office 365 Exchange Online solution
- Assess your existing network resources and modernize as necessary
- Plan and test your new network architecture
- Design an implementation plan and identify migration tools
- Identify local vs. Office 365 clients
- Choose required cloud services and purchase licenses
- Add and verify the domain of the Office 365 portal
- Change/Add DNS records
- Use IdFix to resolve on-premises AD and AD FS issues reported by Azure AD Connect and configure on-premises Active Directory and optionally AD FS
- Set up single sign-on and Directory Sync
- Assign licenses and create Accounts/mailboxes in Office 365
- Export mailboxes to PSTs and move them from PSTs to Exchange Online mailboxes
- Integrate smartphones and tablets
- Migrate public folders
- Verify services ,li>Optimize performance
- Update and verify firewalls and proxy servers
- Train IT management staff and clients
In the process of configuring a hybrid Office 365 Exchange Online environment, critical decisions have to be made concerning local system architecture, mail flow, authentication, synchronization, compliance, performance, backup and recovery, mailbox retention rules, management, delegation, mailbox size limits, mobile device support, integration with additional onsite and cloud applications, and other areas that impact the architecture and configuration of your hybrid Exchange Online deployment. Usually your on-premises Exchange installation will need to be updated.
Microsoft provides an assortment of utilities to help you to simplify most of the steps required to build a hybrid network for Office 365. These tools include the Hybrid Configuration Wizard, Windows PowerShell, the Exchange admin center (EAC), the Office 365 Deployment Readiness Toolkit, and the IdFix utility. In practice, many parts of setting up a hybrid Office 365 Exchange Online deployment are prone to technical hiccups. Progent's Microsoft-certified consultants have worked at length with issues associated with designing and rolling out hybrid Office 365 deployments and can show you how to you follow leading practices to avoid problems, overcome them quickly, and protect your users from service disruptions.
How Progent Can Assist You to Integrate Office 365 Exchange Online with Your Local Environment
Progent can assist you in every stage of moving to Microsoft Exchange Online and combining your local Exchange implementation with Exchange Online. Progent can assist you to prioritize your operational goals, evaluate the readiness of your existing network infrastructure, plan the topology for a hybrid environment, devise an implementation plan, set up and verify a pilot system, configure your hybrid system, centralize administrative tasks, tune performance, organize licenses, provide consulting for disaster recovery plans, assess security compliance, and provide training for your IT staff and users. Progent offers cost-effective online consulting and troubleshooting to assist you to resolve occasional problems, or Progent can provide full=service project management outsourcing to ensure you complete your hybrid integration of Office 365 on time and within budget.
Besides Exchange Online, Microsoft offers other software packages within the Office 365 family. These include Microsoft Teams, Skype for Business Online, SharePoint Online, and Microsoft Project Online. These applications can be deployed in cloud-centric or hybrid models. Progent's Microsoft-certified Office 365 integration consultants can assist you to create hybrid solutions that incorporate Office 365 products and on-premises infrastructure by delivering services such as Windows Server consulting, Exchange integration, Microsoft Teams planning and deployment consulting, Skype for Business maintenance and troubleshooting, SQL Server integration and development, SharePoint planning and development, Office 365 configuration and training, Microsoft Project expertise, and Dynamics GP support.
To help you to administer your hybrid network, Progent offers System Center 2016 management consulting, System Center Data Protection Manager consulting, SCOM expertise, Configuration Manager consulting, Virtual Machine Manager hybrid cloud configuration expertise,
Common examples of remote and on-premises consulting support offered by Progent's experts to help businesses to integrate Office 365 Exchange Online with local Exchange deployments include:
- Tidy up folders before moving them into Office 365
- Configure authentication with Office 365 and local Domain Users
- Configure Office 365 and allocate purchased licenses
- Reconstruct profiles of Windows clients
- Migrate Google Gmail accounts
- Carry out manual mailbox exports as necessary
- Register accounts to iOS and Google Android smartphones and tablets
- Specify and implement Office 365 Exchange Online archival storage
- Set up local or hybrid email filter appliances from other vendors
- Correct Office 365 sync issues with Active Directory clients and AD Global Security Groups
- Resolve Outlook autodiscover issues
- Resolve issues related to .PST and .OST files
- Specify, configure, test, and troubleshoot mail flow
- Troubleshoot AD FS and AD Connect identity management issues
- Deploy PowerShell scripts for administration, diagnostics, and migration
- Work with Microsoft staff to isolate and resolve issues at Microsoft's end (e.g., a corrupted Connector)
- Troubleshoot Office 365 Message Encryption problems
- Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
- Educate HR on procedure to delete accounts for departed employees
If you need assistance with any aspect of interfacing your on-premises Exchange system with Office 365, call Progent at
Additional Public Cloud Integration Solutions from Progent
The choices offered for public cloud services are increasing continually, making it a serious challenge for information system managers to determine the right cloud solution for their organization. Progent has in-depth experience helping businesses of all sizes to plan, deploy, and maintain hybrid environments that integrate multiple cloud services from leading public clouds. Progent's cloud integration experts can assist you to assess the comparative benefits and shortcomings of competing public cloud options and can help you build a cloud-centric or hybrid ecosystem that provides maximum business value.
Public cloud products and services supported by Progent's consultants include:
Progent's Microsoft Azure planning and integration experts can assist you with any phase of Microsoft Azure integration such as needs definition, readiness assessment, system design, pre-production testing, deployment, centralized administration, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your clients can securely access to Azure services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to create a hybrid environment that transparently combines on-premises datacenters with Azure resources.
Progent's Office and Microsoft 365 experts can help businesses to incorporate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can help you to interface Microsoft Office or Microsoft 365 applications with one another and with other core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems with different versions of Microsoft Office and can provide customized online Microsoft Office and Microsoft 365 training to individual users and teams.
Progent's Amazon Web Services (AWS) planning and integration experts can provide affordable remote support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid environments that efficiently integrate Amazon AWS resources. Progent offers occasional expertise or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Progent's Google Cloud Platform planning and integration experts offer affordable remote and on-premises consulting to help organizations to migrate all or part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
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Microsoft Certified Threat Management Gateway Consulting Services
Top Rated Threat Management Gateway 2010 Online Support Services
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Specialist NetApp SnapMirror
NetApp Disaster Recovery Professionals
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery between sites located up to 185 miles (300km) apart. Progent's team of seasoned network experts can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster DR system to verify adherence with information assurance standards and regulatory mandates.
OS X Troubleshooting Consultant Services
macOS Online Troubleshooting Specialist
Progent offers nationwide remote phone support and consulting services for companies who run Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's engineers offer Mac clients a range of services including desktop support, upgrading to the current edition of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with Mac application software. Progent can also assist you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote network consulting offers optimum leverage for your IT budget by preserving client efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist you with the most difficult system problems.
Spora ransomware recovery Engineer
24-Hour Ryuk ransomware cleanup Consulting
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Phone Support Remote Technical Support
Remote Support Help and Support
For mid-size businesses looking for IT support, Progent offers a variety of alternatives such as local service, on-line support, phone-based Call Center, round-the-clock support with remote system monitoring, temporary staffing, site relocation support, application programming, and professional consultation. For medium-size companies in California or other areas covered by Progent's field engineers, Progent offers expert in-person help for solving network issues rapidly and affordably.
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