Exchange Online Configuration and Support ConsultantsMicrosoft Exchange Online is one of Microsoft's cloud-hosted applications included in the Microsoft 365 family supported by Microsoft Azure. Exchange Online offers the advantages of reduced investment in hardware infrastructure, easier administration, on-demand scale, high-availability, plus other advantages associated with public clouds vs. on-premises datacenters. Microsoft has designed Exchange Online to operate seamlessly with on-premises deployments of Exchange Server, enabling you to create hybrid environments. Hybrid environments include local resources with cloud services to produce a cohesive network.

Typical motives for integrating on-premises Exchange deployments with Microsoft 365 Exchange Online include adherence to government or industry standards or business policies that prohibit certain mailboxes from being located off site, performance requirements related to server virtualization or cloud latency, the need for greater administrative control, the ability to accommodate certain home-grown or outdated environments, company culture, or recovery plans. Also, hybrid systems are often implemented for moving safely from a local to an Exchange Online cloud-based environment.

Whether you need a temporary hybrid Exchange Online deployment to carry out a full move to Azure or you want to build a robust hybrid ecosystem, Progent's Microsoft-certified consultants are available assist you with every phase of designing, configuring, administering, and debugging your hybrid solution. Progent's Exchange consultants can deliver occasional expertise to guide you through challenging integration issues and also can provide end-to-end project management outsourcing to make sure your hybrid Exchange Online implementation is performed on schedule and on budget.

Exchange Hybrid Integration Experts

Exchange Online hybrid configurations integrate local and cloud resources

Progent's Exchange consultants have valuable experience teaming with the Microsoft 365 support personnel to resolve complicated technical issues and Progent offers as-needed support to assist your business to manage and refine your hybrid Exchange Online ecosystem as your needs change over time. Progent has two decades of background providing companies of all sizes high-level consulting support remotely, and Progent also offers on-premises support in metro areas throughout the U.S. (Refer to Progent's customer testimonials.)

Hybrid Solutions for Microsoft 365 Exchange Online
A hybrid deployment of Microsoft 365 Exchange Online and on-premises Exchange supports a combination local and cloud mailboxes and offers other key capabilities such as:

  • Protected mail transfer with a domain namespace and an Outlook Web address shared between local and Microsoft 365 organizations
  • A shared global address list (GAL) with complete recipient details
  • A shared free/busy calendar
  • Control of bi-directional mail travel across Microsoft 365 organizations
  • Simple transfer of mailboxes between local Exchange infrastructure and Microsoft 365 including automatic Exchange ActiveSync profile redirection
  • Local Exchange Administration Center (EAC) for unified mailbox administration
  • Multi-mailbox search on on-prem and Exchange Online mailboxes
  • Microsoft 365 Archiving for on-premises and Microsoft 365 mailboxes
  • Seamless incorporation with local and Azure-hosted deployments of Skype for Business and SharePoint server
  • Support for Microsoft Edge Transport server to filter out junk mail and enforce mail flow transport policies
  • Single sign-on via Azure Active Directory Connect, password sync, or Active Directory Federation Services
  • AD Federation Services integration allows multi-factor authentication and meets Federal Information Processing Standards
Hybrid Microsoft 365 Exchange Integration Consultants

Hybrid AD Federation Services offers multi-factor authentication and meets FIPS

Microsoft 365 Exchange Online can be deployed under several hybrid models. Thorough analysis with Progent's network design consultants can save you significant time and money, since re-structuring an inappropriate implementation can be difficult and disruptive. Building an optimal hybrid Exchange Online solution can be challenging. The complexity depends on the makeup of your current email system and the features you intend to have. Basic steps include:

  • Decide on your essential goals for your hybrid Microsoft 365 solution
  • Evaluate your current network resources and modernize as needed
  • Design and test your new system architecture
  • Design an implementation plan and select migration tools
  • Identify local vs. cloud users
  • Choose required cloud services and acquire subscriptions
  • Add and test the domain of the cloud portal
  • Update DNS records
  • Use IdFix to resolve on-premises AD errors found by Azure AD Connect and configure on-premises Active Directory and optionally AD FS
  • Set up SSO and Directory Sync
  • Assign licenses and create Accounts/mailboxes in Microsoft 365
  • Export mailboxes to PSTs and import them from PSTs to Microsoft 365 Exchange Online mailboxes
  • Register smartphones and tablets
  • Move public folders
  • Activate and Test services
  • Optimize performance
  • Update and verify firewalls and proxy servers
  • Train network support team and users
Microsoft 365 Integration ConsultantsDuring the process of configuring a hybrid Exchange Online environment, critical decisions have to be made about on-premises system topology, mail flow, identity, synchronization, security, performance, backup and recovery, mailbox retention rules, management, delegation, mailbox size limits, mobile device registration, integration with additional onsite and cloud apps, and other areas that affect the architecture and implementation of your hybrid Exchange Online solution. Usually your local Exchange environment will have to be modernized and tuned.

Microsoft offers a variety of tools to help you to simplify most of the tasks required to build a hybrid environment for Exchange Online. These utilities include the Microsoft 365 Hybrid Configuration Wizard (HCW), Windows PowerShell, the Exchange admin center (EAC), the Microsoft 365 Deployment Readiness tool, and the IdFix tool. Realistically, many phases of setting up a hybrid Microsoft 365 Exchange Online deployment are prone to technical missteps. Progent's Microsoft-certified experts have worked at length with problems related to planning and rolling out hybrid Microsoft 365 deployments and can show you how to you follow best practices to avoid common issues, overcome them quickly, and shield your clients from downtime.

How Progent Can Help You to Combine Microsoft 365 with Your On-premises Resources
Progent can help you in every stage of migrating to Microsoft Microsoft 365 and combining your local Exchange implementation with Exchange Online. Progent can assist you to prioritize your strategic goals, assess the readiness of your current network infrastructure, plan the topology for a hybrid solution, create a deployment plan, set up and test a pilot deployment, configure your hybrid network, centralize management functions, tune performance, manage licenses, provide consulting for business continuity plans, validate security compliance, and provide training for your IT team and clients. Progent can provide affordable remote consulting and troubleshooting to help you to deal with stubborn problems, or Progent can provide comprehensive project management outsourcing services to help you complete your hybrid integration of Microsoft 365 Exchange Online on schedule and on budget.

In addition to Exchange Online, Microsoft offers other applications within the Microsoft 365 product line. These include Microsoft Teams, Skype for Business Online, SharePoint Online, and Project Online. All of these packages can be deployed in cloud-centric or hybrid models. Progent's Microsoft-certified Microsoft 365 integration experts can help you to build hybrid solutions that incorporate Microsoft 365 packages and local infrastructure by delivering services that include Windows Server consulting, Exchange expertise, Microsoft Teams upgrade consulting, Skype for Business maintenance and debugging, SQL Server configuration and development, SharePoint design and development, Microsoft 365 configuration and user training, Microsoft Project expertise, and Dynamics GP maintenance.

To help you to manage your hybrid network, Progent can provide System Center 2016 consulting services, System Center Data Protection Manager (SCDPM) consulting, SCOM expertise, System Center Configuration Manager (SCCM) support, Virtual Machine Manager hybrid cloud management expertise,

Common samples of online and onsite consulting services provided by Progent's experts to assist businesses to integrate Microsoft 365 Exchange Online with local Exchange deployments include:

  • Clean email before moving them into Exchange Online
  • Configure authentication with Microsoft 365 and local Domain Users
  • Configure Exchange Online and assign licenses
  • Reconstruct profiles of Windows users
  • Migrate Gmail accounts
  • Carry out manual mailbox migrations as necessary
  • Register accounts to Apple iOS and Google Android smartphones and tablets
  • Plan and configure Exchange Online Archiving
  • Install on-premises or hybrid spam filter gateways from other vendors
  • Fix Microsoft 365 sync issues with Active Directory clients and AD Global Security Groups
  • Resolve Outlook autodiscover problems
  • Resolve problems with .PST and .OST files
  • Specify, configure, verify, and rectify mail flow
  • Resolve Active Directory Federation Services and AD Connect authentication problems
  • Use PowerShell scripts for management, diagnostics, and email migration
  • Work together with Microsoft staff to isolate and repair problems at Microsoft's end (for example, a corrupted Connector)
  • Troubleshoot Microsoft 365 Message Encryption issues
  • Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
  • Educate Human Resources on procedure to delete accounts for departed workers
Contact Progent for Hybrid Exchange Online Expertise
If you are looking for help with any aspect of integrating your on-premises Exchange system with Exchange Online, call Progent at 800-993-9400 or see Contact Progent.

Additional Cloud Integration Services from Progent
The options offered for public cloud products and services are expanding rapidly, making it a serious challenge for information system managers to determine the optimum cloud strategy for their organization. Progent has worked extensively assisting businesses ranging from startups to large enterprises to plan, deploy, and manage hybrid networks that integrate various cloud products and services from leading public clouds. Progent's cloud integration consultants can assist you to assess the relative benefits and shortcomings of competing public cloud options and can help you create a cloud-centric or hybrid ecosystem that provides maximum competitive value.

Public cloud products supported by Progent include:

Azure Integration ConsultantsProgent's Microsoft Azure integration consultants can assist you with any aspect of Azure cloud integration such as requirements analysis, prerequisites evaluation, solution design, pre-production testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based resources.

Microsoft 365 Integration ExpertsProgent's Microsoft Office and Microsoft 365 experts can assist companies of any size to integrate Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless solution that offers quick return on investment and promotes improved business outcomes. Progent can help you to interface Office or Microsoft 365 applications with each other and with additional core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different releases of Office desktop and can provide live online Microsoft Office and Microsoft 365 instruction to individuals and teams.

Amazon AWS Integration ConsultantsProgent's Amazon AWS planning and integration consultants offer cost-effective remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid environments that seamlessly integrate Amazon AWS resources. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing to help you move efficiently to the Amazon AWS cloud platform.

Amazon MWS Software Development ExpertsAmazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

Google Cloud Platform Integration ConsultingProgent's Google Cloud Platform planning and integration experts offer cost-effective online and onsite support to assist organizations of any size to migrate any part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.

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