Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting products in the Dynamics GP family, offers an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you can license only the capability you currently require, with the ability to add users and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software consulting experts can help you install, configure and manage Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Progent's Microsoft Certified professionals offer world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply onsite technicians to help enterprises with installations of Microsoft Exchange in the or any area covered by Progent's engineers.
Progent’s IT outsourcing services offer affordable network consulting for mid-size corporations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust network architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
System Center Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent’s experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
Remote server management cards offer IT administrators complete control over a server without the need for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a high-availability company network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient remote technical support. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Progent's Citrix-certified consultants can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent’s Technical Response Center (TRC) offers low-cost nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone help and remote direct network connection to isolate and repair network problems quickly and affordably.
Before Progent’s MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend analyses sent by MOM, Progent can now address network troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, safety and performance.
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
If your company network mixes Solaris technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for easy management, transparent information exchange, high dependability, superior performance, and strong security. Progent's Sun Solaris and Windows coexistence assistance offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote network support and troubleshooting, on-site technical support, and Helpdesk support.
Cisco has developed a full array of routers that includes appliances built to provide the security, bandwidth, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Global Information Assurance Certification was established in 1999 to certify the skill of IT security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines addressed under GIAC accreditation such as auditing infrastructure security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
For medium-size businesses looking for network support, Progent can deliver an array of options including on-site service, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation services, application development, and professional consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional on-premises support for solving network issues rapidly and economically.
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant information, files, and software and to communicate with other people. SharePoint allows faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve developed in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint.
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Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to match your particular company needs. Progent’s Microsoft consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for secure, corporate-wide resource sharing as well as integration with Customer Relationship Management packages.
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financial management, inventory control, operations control, capacity planning, procurement, sales, supply chain, and business analytics. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to maintain your legacy Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment model.
Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help you to design and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective online support services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include system planning, installation and upgrades, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized online training.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises consulting expertise, application development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless intranet solution.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your specific company requirements. Progent’s Microsoft support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting support for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management programs.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal internal network administration and support teams with low-cost help from world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of common management processes, ongoing adoption of new technology, smooth transition from legacy systems to modern solutions, improved alignment of computer technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
Progent's webinar training classes offer small businesses the affordability, convenience, and flexibility of virtual learning plus the proven pedagogic techniques of expert teachers who utilize the latest technology to simulate real-time, participatory classrooms. Progent can provide remote education for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and reporting software including MS Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end applications that can give your company a critical competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent can assist your business to design a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent can provide a wide array of low-cost remote and onsite support services to assist your business to install, administer, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces few competitors. Small businesses who utilize trusted independent service providers or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, protected, and efficient.
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, is the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and on-premises support to assist organizations of any size to create and maintain Unified CM environments by providing Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent can help with any facet of Unified CM support and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed across multiple venues with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can assist your organization to determine the value of UniFi technology for your environment and assist you to plan, deploy, manage, and maintain your UniFi ecosystem.
Cisco Cisco Unified Communications Manager (CUCM), formerly branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. CUCM and Unified CM Express provide a location-independent IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified consultants offer effective and affordable online and onsite support to help organizations of any size to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server failover solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Progent’s team of expert software programmers, relational database architects, and program managers can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can help businesses to create, expand, troubleshoot, or migrate web applications to utilize the most current web technology.
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more efficient use of servers, simplified operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from production systems.
Progent offers quick access to the expertise of seasoned wireless consultants who can assist organizations to assess the benefits of Ubiquiti UniFi wireless APs for your company and help you to design, install, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, provision, and position Ubiquiti UniFi wireless access points for optimal signal coverage and performance.
The cluster feature set built into the high-end editions of MS Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and administration of clusters that provide greater levels of system dependability, protection, performance, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and installation, improved cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of failover clusters, design and implement a deployment, educate your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and create and validate a workplace recovery procedure.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers cost-effective remote and onsite support to assist businesses to migrate any portion of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Les Kent has a 35-year track record of successful technology integration, business administration, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions in his roles as as a network architect, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global corporations.
If your company computer system combines Solaris platforms with Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for easy management, seamless dataflow, high dependability, superior throughput, and tight security. Progent's Solaris and Windows coexistence support offerings feature network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center support.