Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security installations for information systems with many offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
If your company network mixes Linux technology technology with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless information exchange, high dependability, superior performance, and strong security. Progent's Linux and MS Windows integration support offerings feature network infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center services.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure self service, and offers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Progent’s Microsoft-premier consultants can help your organization to enhance your application servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, plan an affordable upgrade process that minimizes business disruptions, and offer economical, professional remote help to assist you to install 64-bit software and application programs on your existing hardware.
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical services designed to assist you to detect and resolve a an array of IT network issues before they can disrupt productivity.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security capabilities addressed under GIAC certification including evaluating infrastructure security mechanisms, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
The QTS Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your company is considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a range of budget-friendly services that include data center migration, equipment installation and updates, network improvements, project management, virtualization expertise, offsite network monitoring, automated network management, software programming, business continuity planning, security assessment, and the use of the Progent Test Lab.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution offering enhanced security, transparent integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated operational efficiencies, increased individual output, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your IT system
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile users sharing network resources spread across a mix of physical datacenters and public and private clouds.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to migrate from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to lower hardware expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your business needs and budget, carry out an efficient move from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and technical support.
Progent offers customized online instruction for popular desktop apps and operating systems including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the benefits of conventional in-person instruction, such as immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the schedules of multiple students. Offered to single students or groups of all sizes, Progent's virtual instruction allows the instructor to conduct the class from an online facility and the students can be dispersed throughout an office or all over the the U.S. Live online education supports proven teaching tools such as broadcast white boards, real-time questions, and collaborative desktops. Sessions can be brief and targeted to specialized subjects or extended in time and broader in scope.
Progent provide organizations of all sizes world-class IT remote or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.
Progent's Microsoft Certified engineers offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local personnel to help large companies with installations of Exchange Server in the or any area served by Progent's consultants.
Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to businesses that depend on these platforms to maintain their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
For large organizations, Progent can leverage in-house network support groups by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a transparent local supplement of enterprise network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and specialists to assist with a campus relocation or branch move, or a system architect to help with building or using an Internet Data Center or co-location site.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM solutions and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server and provides a centrally administered web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits customized reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist you to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront TMG 2010 from ISA Server.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small service organizations who offer scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation sent by each consultant to every client. The discipline of detailing and archiving support records allows more effective support and avoids a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Hybrid Office 365 and Exchange Computer Consultants
Stealth penetration testing is a key component of any overall IT system security plan. Progent’s security experts can run extensive intrusion checks without the knowledge of your organization's in-house IT resources. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion incident alerts and event log monitoring are correctly set up and actively monitored.
Progent’s Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that maximizes the business impact of your information system; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.
Widows Server 2012 R2 Hyper-V enhances virtualization in important areas including secure multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and manage virtual servers to cut network expenses and enhance availability.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Built-in Sales and Customer Service components enable employees to share information to help improve selling success and deliver consistent, efficient customer service. Progent can set up the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you integrate Microsoft CRM with your sales or customer support data.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class programs that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft engineers offer in-depth expertise in implementing, using and debugging all versions of Project Server and can deliver a broad variety of cost-effective remote support services following proven best practices to help businesses of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Progent offers the support of a veteran specialist with extensive experience configuring, managing, and enhancing video conferencing platforms from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management team, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the business value of your video conferencing solution.