Progent's certified Windows Server 2022 experts can assist your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
If your company is developing UNIX or Linux applications on a network that includes Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic know-how while avoiding the continual hassle of managing your business network. By using smart network monitoring and by delivering online and on-site assistance when your company needs it, Progent represents an affordable solution for managing an IT network that features high availability, protection, and efficiency. Progent's developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and repair, proactive network monitoring, and Help Desk outsourcing.
Progent provides three basic kinds of Contact Center support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers convenient access to a dependable support group with years of experience delivering phone support and online repair for networks based on Microsoft products. Progent's focus is on giving the support Call Center a respected image as a key contributor to company productivity. Progent's target is to resolve and not simply report problems.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to move to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, integrating Office Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training classes customized for your special requirements.
Progent's Microsoft Certified engineers can provide world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server installations or upgrades and can provide onsite personnel to assist large companies with deployments of Exchange Server in the or any region covered by Progent's consultants.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create a corporate-wide security strategy, streamline network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's management team includes industry veterans with years of background providing computer consulting, troubleshooting, and long-term IT planning to organizations ranging from startups to global enterprises. Great support calls for great people, and Progent stands out by having put together a management staff able to provide customers with the top service value available anywhere.
Progent can provide comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of new software and hardware required, recommended vendor sourcing, pilot testing at customer site or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and training for customer's support staff and users.
A cornerstone of Progent's NOC is its powerful integration of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) solution which facilitates automated alerting and streamlined incident response.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical problems detected by SCOM 2012.
If your company does not need urgent remote support but you think you will need assistance with your information system soon, you can save time and money and guarantee that the appropriate expertise will be available when you need it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Remote continuous network monitoring, proactive alarms, and actionable reports are vital to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to help your company to identify and resolve a an array of IT network problems before they get big enough to impact productivity.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent can show you how to plan, configure, manage, and troubleshoot a viable Wi-Fi network infrastructure, recommend appropriate components, and configure access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11ac wireless system security plan that is well aligned with the security plan for your overall corporate network.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Progent's Microsoft-premier consultants can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable migration process that minimizes operational interruptions, and offer economical, expert online help to assist you to configure 64-bit operating systems and application programs on your current computers.
Progent's Sun Solaris platform consulting experts provide small businesses and developers help with managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy single consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that require important updates, or resolving performance bottlenecks.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in a solution that gives the maximum degree of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization techniques that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic case for adopting Intune for administering your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.
ProSight Reporting is a growing family of real-time reporting tools designed to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent can help your business in all facets of your migration to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to reduce costs, improve productivity, and adjust quickly to fast-changing business environments.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist you to design, program, pilot test, deploy, administer, and troubleshoot applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent can provide on-demand support to clients looking for a quick fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management services for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to address the special requirements of individuals or groups.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical assets.
For large businesses, Progent can leverage in-house network support staffs by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a seamless nearby extension of corporate network management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project planning, and world-class support for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a campus relocation or branch move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior AI technology from SentinelOne to defend endpoints and physical and virtual servers against recognized and novel ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's consultants provide expertise in multiple technologies related to mobile connectivity including network architecture, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified experts can save your organization time and money by using their wireless experience to help you select and integrate wireless access solutions that make sense for your company. Progent can also optimize your IT architecture so that wireless handhelds work better.
Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, tune, manage, and troubleshoot IT networks that incorporate teleworkers.
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include system design, deployment, project management, local and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent has 20 years of experience assisting small and mid-size organizations to design, deploy, optimize, administer, and debug computer networks that support teleworkers.
