Computer Help for Small Businesses
Microsoft 365 Integration with On-premises Environments:
Hybrid Exchange Solution Design, Deployment and Technical Support
Exchange Online is a Microsoft Azure-hosted software-as-a-service (SaaS) product available by subscription under the Microsoft 365 banner (previously called Office 365). By allowing you to utilize cloud-hosted servers, mailboxes and other messaging infrastructure, Microsoft 365 Exchange Online can significantly reduce capital outlay and management hassle and is especially attractive for small organizations with minimal IT staffs or in-house technical skills. Migrating to Exchange Online can be relatively straightforward or agonizingly complex, depending on your current email environment and your functional requirements.
In many cases, organizations want to establish a so-called hybrid environment that supports both local and cloud-resident mailboxes. This may be preferred to an all-cloud model in order to comply with regulatory or business standards, bolster security, improve availability, provide more management flexibility, or for other reasons. In addition, best practices often dictate the creation of hybrid configurations as an interim step in migrating smoothly from an on-premises Exchange deployment to Exchange Online. Mail flow, which is the end-to-end path messages travel from sender to recipient, can also add complexity. For example, the use of third-party cloud-based mail filtering services or multifunction office devices that generate and receive emails can impact how you integrate Exchange Online into your email ecosystem.
Progent's Microsoft-certified consultants can provide affordable online expertise to help you evaluate the benefits you can expect from Microsoft 365 Exchange Online, design a network architecture that aligns best with your needs and technical capabilities, carry out a non-disruptive migration to Exchange Online from your current email solution, provide training for your management and end users, and deliver as-needed consulting and troubleshooting to keep your Exchange Online system available and productive. Progent has extensive experience setting up hybrid cloud and on-premises Exchange Online solutions, configuring mail flow, defining and validating security strategies, providing disaster recovery planning services, streamlining Exchange management, integrating Exchange Online with Microsoft 365 and other applications, supporting smartphones and other mobile devices, and configuring firewalls, routers, switches and VPN connections for safe and convenient access to cloud and on-premises resources.
Progent's unified communications consultants can also help you work with Microsoft 365's support team to deal with technical problems that originate at your datacenter or at Microsoft's end and Progent specializes in knowledge transfer to your IT staff to help you administer and maintain your messaging solution. Progent has more than two decades of experience providing enterprise-class expertise for organizations with small-business budgets and offers effective and affordable online support as well as onsite help in major metropolitan areas across the United States and Canada (visit Progent's customer testimonials.)
Support for Hybrid Exchange Online and On-premises Exchange Solutions
Even if your small business plans on moving your Exchange infrastructure to the cloud, setting up a temporary hybrid system that includes both on-premises and cloud-based mailboxes is often a critical stage in migrating to Exchange Online without disrupting your operations and losing productivity. Microsoft has steadily developed an increasingly sophisticated and powerful toolset to support hybrid network models and Progent can help you select and use the most efficient mechanisms to carry out your migration. By leveraging the skills of Progent's network architects and Exchange experts you can save time and expense by following leading practices and avoiding costly mistakes and do-overs. Progent can also spare your IT staff the need to master complex technologies that will have only short-term relevance to your business.
How Progent Can Help You Integrate Microsoft 365 Exchange Online
Progent can help you with any stage of migrating to Microsoft 365 Exchange Online for cloud-only or hybrid Exchange deployments. Progent can help you define your goals, assess the readiness of your current resources for migrating to Exchange Online, plan your target architecture and mail flows, develop an efficient migration plan, configure your new Exchange solution, create a centralized management environment, provide comprehensive disaster recovery planning services, create and validate a company-wide security and compliance strategy, integrate Exchange Online with Microsoft 365 collaborative applications, integrate smartphones and other mobile devices with Exchange Online, and provide webinar training for your IT staff and end users. Progent is available for occasional consulting and troubleshooting to guide you past technical bottlenecks or Progent can provide extensive project management services to help you complete your Microsoft 365 Exchange Online migration on schedule and within budget.
Progent offers integration and training for other SaaS applications offered under the Microsoft 365 banner including Microsoft Teams, Skype for Business Online, SharePoint Online, and Microsoft Project Online. These core Microsoft applications can be integrated with one another and with their corresponding desktop versions to build powerful collaboration solutions that span on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide in-depth support for all Microsoft server platforms and applications by offering services that include Windows Server consulting, Exchange integration, Microsoft Teams planning and migration, Skype for Business system configuration, SQL Server integration and programming, SharePoint development, Microsoft Office and Microsoft 365 integration, Microsoft Project consulting, System Center 2016 consulting services, System Center 2016 Operations Manager setup and support, System Center Configuration Manager consulting, Virtual Machine Manager 2016 hybrid cloud management consulting, Microsoft Intune management, and Microsoft Dynamics GP troubleshooting and development.
Typical tasks performed online by Progent's consultants to help clients create cloud-only or hybrid Microsoft 365 Exchange Online solutions include:
- Create and test a deployment plan and identify migration tools
- Identify on-premises vs. Microsoft 365 users
- Clean folders prior to exporting into Microsoft 365
- Resolve issues with Outlook autodiscover
- Add and verify domain to Microsoft 365 portal
- Change/Add DNS records
- Assign licenses and create Accounts/mailboxes in Microsoft 365
- Export mailboxes to PSTs
- Import PSTs into Microsoft 365 mailboxes
- Perform manual mailbox migrations when necessary
- Move public folders to Microsoft 365
- Move Gmail accounts to Microsoft 365
- Add accounts to iOS, Android and devices
- Set up Exchange Online Archiving
- Configure third-party on-premises or cloud-based spam filter gateways
- Troubleshoot synchronization issues with Active Directory Global Security Groups
- Fix issues with .PST and .OST files
- Design and test mail flow solutions
- Resolve issues with MX and SPF records
- Troubleshoot AD Connect authentication problems
- Work with Microsoft technicians to resolve problems at Microsoft's end (e.g., a corrupted connector)
- Troubleshoot Microsoft 365 Message Encryption issues
- Use PowerShell for management, diagnostics, repair, and migration
- Test and validate services and performance
- Configure firewalls and proxy servers
- Train users and IT support team to manage Exchange Online ecosystem
To download a single-page datasheet in PDF format describing Progent's Exchange Online Migration Services, click:
Progent's Exchange Online Migration Consulting Datasheet. (PDF - 308 KB)
Additional Cloud Integration Services from Progent
For more than 20 years, Progent's core consulting team has guided small businesses though IT revolutions such as virtualization and, now, public clouds. Progent can help you adopt advanced technologies as they become mainstream, offering budget friendliness and the ability to provide fast return on investment. Progent's cloud integration experts can help you to assess the benefits of various public cloud options and can show you how to create a cloud-based or hybrid IT ecosystem that delivers maximum business value. In addition to Microsoft 365 Exchange Online, public cloud offerings supported by Progent include:
Progent can assist small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. Azure offers a wealth of cloud services and Progent can help you understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can help you set up VMs on Azure Virtual Machines, configure cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery solutions with Azure Backup. Progent can also help you configure firewalls and VPN connections and to integrate Apple iOS and Android smartphones and tablets. For details about Progent's consulting and troubleshooting support for Microsoft Azure, visit Microsoft Azure integration and support consulting.
Amazon Web Services (AWS) features a comprehensive catalog of offerings that allow companies of any size to utilize Amazon's cloud-based IT infrastructure. Popular Amazon AWS services include Elastic Compute Cloud, or EC2, for hosting virtual servers, Amazon Simple Storage Service, called Amazon S3, for cloud-based storage, and Amazon Glacier for low-cost archival storage. Progent can assist you to plan, configure and manage cloud-centric or hybrid networks that use Amazon AWS services by providing expertise for moving on-premises resources to Amazon AWS, resolving problems associated with connectivity and security, optimizing performance, and setting up management and backup solutions. For additional information about Progent's integration and troubleshooting support for Amazon Web Services, see Amazon AWS integration consulting.
Amazon Marketplace Web Service, known as Amazon MWS, is a comprehensive library of application programming interfaces (APIs) that enable businesses that sell products on Amazon to integrate their in-house applications with Amazon's online sales network. The Amazon MWS API incorporates product listings, customer orders, payments, order fulfillment, and management reporting. By integrating your internal software and processes with Amazon's online retail system, you can extend your customer base, cut operational expenses, respond faster to your customers, increase your sales and improve your bottom line. For more information about Progent's development services for Amazon MWS, see Amazon Marketplace Web Service integration consulting.
Progent's Google Cloud Platform planning and integration experts offer affordable remote and on-premises consulting to help businesses to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Contact Progent for Help Integrating Microsoft 365 Exchange Online
If you need assistance with any facet of integrating Microsoft 365 Exchange Online, call Progent at
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Skype for Business dial plans Consultants
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Progent's consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.
Microsoft Certified Partner Support Organizations
Microsoft Partner Software Consulting
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business more complete solutions for your information network.
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Juniper SRX650 Router Technology Consulting
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
MSP360 GSuite Backup IT Consultant
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SharePoint 2013 Workflow Manager Configuration
SharePoint Business Connectivity Services Engineer
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SharePoint Technology Consulting
Network Consulting Office SharePoint Server 2016
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint offers a common location for your employees or clients to connect to, organize, distribute and interact with useful data, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and projects with the data they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint environment or migrate to the current version of SharePoint.
Technical Support Anti-Spam
Postini Subscription
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard addresses the protection and administration of company email by providing constantly improved spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outgoing email filtering to let you troubleshoot your email system and specify and regulate company email policy.
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Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Security Incident Response Consulting Services
GIAC Information Assurance Evaluation
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for any of the security services addressed within GIAC accreditation such as evaluating network vulnerability, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Remote Office Online Support
Branch Location Online Help
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched ability for serving branch offices that need network help with the flexibility common to with small companies but which offers effective client interaction, complete documentation, and compliance with enterprise IT standards. If your enterprise maintains a remote office situated anywhere in or any region covered by Progent's consultants, Progent can provide a broad range of on-premises and off-site network consulting services and system design assistance.
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