Network Help for Small Businesses
Microsoft 365 Integration with On-premises Environments:
Hybrid Exchange Solution Design, Deployment and Troubleshooting
Additional Topics of Interest
Q and A about Microsoft MCP Virtual Office Job
24/7 FAQ about Computer Consultant Career
To see replies to common enquiries about becoming a consultant at Progent, see Working with Progent Questions and Answers.
Hornetsecurity Altaro M365 OneDrive Backup On-site Technical Support
Hornetsecurity Altaro M365 SharePoint Backup Onsite Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Developer Firms Amazon MWS integration training
Microsoft Certified Expert Development Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Windows Server 2016 Stretch Clusters Technology Consulting
Windows 2016 Disaster Recovery Consultants
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
CISSP Certified Expert CIO Network Engineer
CIO Help and Support
Progent offers the part-time assistance of a seasoned CIO to offer strategic direction to help your company select and maintain IT technology to match your current situation and that can serve as a solid foundation for your future growth. Progent's temporary Chief Information Officer services offer financial advantages to companies trying to maximize the benefits from their network expenditures but who are without the budget or hesitant to add another executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad selection and application software, Progent is in an ideal position to provide unbiased recommendations along with advanced technical support for creating IT systems that match the special needs of your business.
Urgent Barracuda Backup Troubleshooting Online Troubleshooting
Remote Barracuda Backup Virtual Appliance Network Consultant
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to help your business to design, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda technology.
Firepower Services Specialist
Outsourcing ASA with Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Exchange 2013 Collaboration Information Technology Consulting
Support Services Exchange 2013 Outlook Web App
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange 2013.
ransomware data restore Professional
Consultant ransomware rebuild
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Online Microsoft 365 Training Specialists
Instruction Online Office PowerPoint
Progent's webinars provide small companies the cost savings, convenience, and versatility of online learning plus the proven training techniques of experienced instructors who employ sophisticated collaboration software to emulate real-time, interactive classrooms. Progent can provide webinar training for popular desktop software including components of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics business accounting and management information software such as MS Dynamics GP; plus additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Small Office Integration Companies
Small Business Network Solutions
Progent's Microsoft and Cisco certified network engineers offer expert help with a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the support of CISA-accredited security consultants to handle complex security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.
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Dynamics GP Integration Manager Consultant Services
Dynamics GP Continuum Consulting Services
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.
24 Hour Altaro 365 Total Backup Technical Support
Hornetsecurity Altaro M365 SharePoint Backup Help and Support
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Windows Server 2016 Integration Professional
Award Winning Windows Server 2016 Multi-domain clusters Computer Consulting
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
ISA 2004 Standard Edition Server Consultants
24 Hour ISA 2004 Standard Edition Server IT Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
UNIX Security Consultancies
Sun Solaris Technology Consulting Services
If your business has a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad range of security areas including security management procedures, security architecture and models, connection management products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP define the core competencies and international standards of knowledge that information security professionals are required to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have the background and theory to offer effective security management and consulting services.
Linux Phone-based Small Office IT Consulting
Consultancy Linux RedHat Remote
Progent offers nationwide urgent phone support and consulting services for businesses that run environments based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online technical support offers optimum leverage for your information technology budget by protecting client productivity and limiting the hours charged for network repair services. Sophisticated online access technology and experienced technicians and consultants allow Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security specialists to help with the most difficult network issues.
Service Reporting Configuration
Services Documentation Remote Support
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation sent by each consultant to each customer. The practice of documenting and archiving support records allows more efficient service and eliminates a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Work from Home Infrastructure On-site Technical Support
Technology Consulting Services Remote Workforce Infrastructure
Progent can help small and medium-size businesses to design, implement and debug the infrastructure for telecommuters.
Specialist Windows Server 2003
Windows Server 2003 Specialist
Progent's Microsoft-certified Windows 2003 Server engineers offer network help and expert consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 migration, integration, update, and maintenance offerings include network planning, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Microsoft Support Small Business Server 2003
Small Business Server 2011 Information Technology Consulting
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but manageable information. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a computer support expert with real-world experience planning and integrating cohesive, comprehensive business technology environments. Progent's SBS Server consultants have an average of more than 10 years of experience integrating business networks based on Microsoft technology. This expertise assures you results in installing, administering, and maintaining network solutions that include the Small Business Server package of servers and applications.
Les Kent has a 35-year history of successful technology integration, corporate administration, sales, and operations. He has shown a knack for creating elegant IT solutions during his time as as a network designer, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global enterprises.
24/7 Firewall patch management Professional
iPad patch management Engineer
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoint devices scanners, network appliances such as routers and wireless APs, and IoT devices like sensors and health monitors.
Computer Network Support Phone Support
West Virginia Specialists
Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide extended hours telephone help and online secure computer access to isolate and resolve network problems rapidly and economically.
Consultant Lync Server 2013 and Cisco Unified Communications
Lync Server 2013 conference bridges Consulting
Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and end users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Security Consultant Horizon3.ai NodeZero Security Penetration Testing
Horizon3.ai NodeZero Penetration Testing Cybersecurity Contractor
Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Duo MFA and Single Sign-on (SSO) Integration Services
Emergency Support Zero Trust Security
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Emergency Solaris with Windows Consulting
Solaris with Windows Engineers
Progent can assist you to plan and execute an efficient migration from a UNIX-powered IT environment to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to preserve your data and minimize business disruption by designing an effective transition strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, information and application porting, and processor and storage system migration and consolidation.
System Center MOM Consulting
Remote Monitoring and Reporting IT Consultant
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Hybrid Configuration Wizard Online Support Services
Microsoft 365 Exchange Online and on-premises Exchange Support and Help
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is completed on schedule and within budget.
Expertise for IT Service Firms Specialists
Network Consultants Consulting Support for IT Service Firms
Progent's Support for IT Service Organizations lets you use Progent's consulting experts under your own brand as a seamless extension of your network consulting staff.
Windows Server 2012R2 Multitenancy Online Troubleshooting
24-7 Windows Server 2012 R2 Hyper-V Troubleshooting
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline IT management, help with creating applications, and build and test a DR/BC plan.
Windows Server 2012R2 Live Migration IT Consulting
Windows Server 2012R2 Multitenancy Computer Consultant
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Windows Server 2016 VM Load Balancing Integration Services
Specialist Windows Server 2016 Cloud Witness
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
At Home Employees Network Infrastructure Technology Consulting Services
Telecommuter Infrastructure Onsite Technical Support
Progent can help small and medium-size companies to plan, deploy and troubleshoot the network infrastructure for at-home workers.
After Hours VMware vSphere Specialists
VMware vSphere Integration Integration
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
Remote Employees Helpdesk Services Professionals
At Home Employees Helpdesk Integration Support
Progent can provide small and medium-size businesses overflow or fully outsourced Help Desk support for a remote workforce.
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