Progent offers affordable remote support for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert support for application programming, database migration, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access application development and database management.
Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management so you can plan and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
GIAC was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the security services covered under GIAC certification including auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent can provide the cost-effective services of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and upgrading dependable BGP configurations.
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions in his roles as as a system architect, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global enterprises.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools by SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent is organized deliver comprehensive online consulting for all technical areas associated with small business information networks and allows you to outsource an array of strategic, as-needed support services including a temporary CIO to provide senior-level planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, best-practices project management for major initiatives like office moves oroperating system upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, security engineers to verify data safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, customize, or troubleshoot mission-critical applications.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, install, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business requires.
Progent offers customized online instruction for a range of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of traditional in-person seminars, such as immediate interaction between students and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple trainees. Available to single students or groups of all sizes, Progent's live online instruction permits the trainer to conduct the class from a remote facility and the students can be spread across an office or all over the country. Live online education utilizes powerful teaching tools like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specific subjects or extended in duration and wider in coverage.
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness experts. Progent can also help you to plan and carry out a migration to the Flexential data center by providing services like planning solution architecture, specifying hardware components, system setup and testing, troubleshooting, setting up online network management, and educating your IT support team.
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables secure self service, and offers a common control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist your organization with any aspect of designing, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid environments.
If your business operates a Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security topics such as security administration practices, security architecture and strategies, connection control products and techniques, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of performance that network security managers are required to master. These accreditations offer IT management the confidence that those who have earned their CISM or CISSP qualification have the background and knowledge to offer effective security management and consulting help.
Les Kent has a 35-year track record of effective technology integration, executive administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global corporations.
Progent's Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, implement, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older version of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and on budget.
Progent's certified security experts can run NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are properly configured and effective.
Progent's Microsoft-certified SQL Server programmers and database administrators can provide online consulting to help businesses of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Progent's expert solution designers and programmers can assist your company to build enhancements to Microsoft GP that address the special needs of your organization while retaining the benefits of seamless Windows integration. Progent can also provide help with a range of development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Microsoft 365 Deployment Readiness Support and Integration
Progent can provide a variety of affordable online and onsite consulting services to help you to install, manage, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Sun Solaris family support experts provide small and mid-size companies and software developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to plan, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your business needs.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
When conducting IT tasks for enterprise clients, Progent follows a structured approach driven by specified milestones in order to meet budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and expert deployment. All phases are documented to provide a detailed summary of IT services delivered and to help in ongoing network support.
Progent's Linux support experts offer small businesses and software developers assistance with administering and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with a convenient single source to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services staff.
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of IT security. Progent can implement efficient cybersecurity systems that protect a small office from advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile users sharing network resources distributed over multiple physical datacenters and public and private clouds.
Progent can help you in all phases of your migration to Exchange Server 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and at low cost.
Colocation data centers make it possible for companies to share enterprise-class facilities for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including choosing and moving to a colo facility, designing network topology, defining hardware, on-premises and on-line troubleshooting, establishing online system management, and education your IT staff.
Progent's certified security experts can perform NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are correctly configured and effective.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Technical Consultant Hybrid Microsoft 365 and Exchange
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, expandability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
Progent's high availability interoffice connectivity and fault tolerant network connection engineers can help small organizations achieve zero-downtime Interoffice connectivity by means of fully redundant networks with transparent failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
Progent's Technical Response Center provides low-cost nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 phone support and online secure network connection to isolate and resolve technical problems rapidly and economically.
Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or help you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of any size to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.