Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote support services to help your organization to design, develop, pilot test, install, administer, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand help to organizations looking for a quick solution to a specific issue associated with Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business application software built on Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or teams.
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services such as planning, configuration, management, troubleshooting, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's certified engineers provide computer support and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Exchange Server 2003 include system design, deployment, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with government and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by providing constantly updated spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outgoing email filtering to help you fix your email environment and define and regulate corporate email policy.
Progent offers cost-effective remote consulting to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progentís Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
If your company computer system mixes Sun Solaris platforms with Windows, Progent can show you how to integrate your computers into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and management, online network support and repair, on-site technical support, and Contact Center services.
If you need assistance creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís expert team of program developers, relational database designers, and project managers can help ensure you get the project done on time and within budget. Progent's seasoned application programmers can provide affordable and expert remote consulting for jobs as simple as writing Vidual Basic scripts for Office Excel or as large as rolling out mission-critical database applications based on Microsoft SQL Server or MySQL.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, installing, administering and troubleshooting powerful information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Progentís IT outsourcing services provide economical computer consulting for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT service budgets to increase in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available system architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Exchange Hosting Support Services offer a world-class data center with redundant electrical and environmental control systems, round-the-clock staffed security and IT support center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized servers for high uptime, easy scalability, and rapid recovery. Progent's services feature integration with your business network, connectivity with handheld computing devices, automated monitoring of efficiency and security, spam protection, patch and service pack control, Help Desk services, daily data backup, and comprehensive email management support.
Progent's seasoned team of IT consultants and subject matter specialists have extensive background delivering remote and onsite support for organizations of all sizes who want to incorporate Android phones and tablets into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve network problems that span numerous vendors and that entail a mix of legacy and current information technology. Progent offers cost-effective remote consulting to assist you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones securely and productively.
If you are an information technology engineer with technical support expertise, joining Progent and helping Progent's customers will enhance your skills through collaboration with our team of mutually supportive, high-output consulting experts. Progent's concentration on providing network expertise and computer support to small businesses will offer you the chance to consult closely with decision makers and contribute tangibly to the growth of dynamic companies. Also, Our virtual office environment provides state-of-the-art tools for off-site support and wireless access to allow you to deliver fast solutions when you troubleshoot business-critical problems.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive experience with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.
Progent's Cisco wireless VoIP phone configuration consultants offer remote and onsite support to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
If your business operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can help your entire enterprise in a wide range of security areas including security administration procedures, security design and models, access management systems and techniques, applications development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity preparedness. CISM and ISSAP define the core skills and worldwide standards of performance that network security managers are expected to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to deliver effective security support and consulting help.
Progent has been providing SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.
Progent provides Windows 2003 Cluster Server assistance to help your organization implement fault-tolerant server clusters that can deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By helping you plan high availability server clustering environments around Microsoft Windows Server Cluster 2003, Progentís Certified Windows experts ensure that your high availability clustered servers are set up to maximize the business value of your IT system.
Progent can provide the support of a certified consultant with expertise integrating products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your information system. Progent can also provide the services of infrastructure consultants who can help companies of all sizes to build and troubleshoot a communications network that provides the performance, reliability, security, and scalability you need to support your video conferencing/telepresence environment.
Progent's Experts Team provides support in important areas that include Apple OS integration and applications; Consulting for Linux-powered, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized application help; CIO, management information analyst, and project logistics services; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration; SQL management and efficiency consulting; Management intelligence consulting; and Telecom systems support.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless network optimized for your facilities, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service.
Progentís Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
For smaller organizations, computer security and information assurance and regulatory compliance can be too complicated to master but too dangerous to ignore. The largest biggest enterprises have been breached, and the top cloud services have on occasion been taken down. It seems as though there's no place to run. Progent makes it affordable for smaller organizations to carry out critical IT security projects successfully by providing the benefit of billable time to the nearest minute without any minimum billing for remote support. You can have access to a seasoned computer expert to deliver just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.
Progent's pricing policy is to bill for remote support and on-site help per minute. Consequently, you are billed exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization fee and asks no monthly commitment for support services delivered during normal working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you won't be tempted to permit simple problems to fester.
Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop system architecture that takes into account reliability issues covering a wide range of infrastructure technologies and procedures.
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical remote consulting services to help you to maintain your legacy Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Office Word, interfacing Word with other Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training sessions customized for your special requirements.
Progent provides small businesses two low-cost security evaluation packages that provide, for a preset fee, remotely administered inventory scans of your security profile which are evaluated by certified security specialists who assess the data collected by the scan, present unbiased evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping network security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while delivering enterprise-class assessments of your network's vulnerability to assault.
Progent's Cisco certified network infrastructure consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a degree of protection that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist you to detect and fix a most IT network issues before they get big enough to hurt your business.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to help you to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.
Progent's certified engineers can help your company to evaluate Windows 7 to verify application and driver compatibility and to check its speed and stability running with your applications. Progent can also show you how to estimate the potential business value of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to plan and execute a smooth migration to Windows 7 from a an older release of Windows.
Progent's Cisco-certified CCIE network engineers can help you to manage your existing PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
24/7 Office 365 and Apple iOS Technical Consultant
Progent's certified Windows Server 2003 consultants offer computer help and IT consulting for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and support offerings include network design, deployment, project management, on-premises and off-site technical support and repair, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Office 365 Exchange Online and on-premises Exchange Integration Services
Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security plan, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and IT products to keep your IT computer system safe.
Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your business operations.
For companies that have a mix of Mac and Windows desktops, there are two basic alternatives for using Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows applications and access system resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you can use Windows programs directly. Progent's Mac technology support experts can assist your business to manage these products for using Microsoft Windows programs on your Apple Macs and can in addition help your business to evaluate and configure other products for Windows platform simulation.
Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed specifically for small organizations who need immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network costs and enhance productivity.
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.