Progent offers small organizations two specially designed network security inventory packages that include, for a preset price, remotely managed inventory scans of your security profile which are evaluated by professional security engineers who assess the results of the scan, deliver unbiased evaluations of your existing security vulnerability, and make suggestions for remediation. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-quality assessments of your IT network's exposure to assault.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent offers economical online support from engineers with expertise in a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide consulting support for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to deploy, enhance, or maintain data backup solutions for a range of environments including on-premises, remote, cloud-based, or a mix.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent’s Microsoft-certified consultants offer small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or customers to connect to, manage, share and manipulate relevant data, documents, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services join workers, clients, teams and projects with the information they’ve created in a manner that makes data convenient to find, download and re-use.
Progent can provide the support of a senior specialist with extensive experience installing, managing, and upgrading telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management team, your Internet Service Provider, and your telepresence platform vendor to assist your company maximize the strategic value of your video conferencing solution.
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to show customers economical ways to help companies optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's network engineers can assist you to enhance your network's e-mail architecture, protection, reliability, throughput, and network administration.
Progent's temporary IT staffing services enable businesses to respond to sudden increases in demand for IT support personnel without incurring the costs and delays that come with vetting and recruiting experienced technical workers and without increasing your full-time workforce.
Progent offers cost-effective online assistance to assist you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT network.
Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller products. Progent offers support for both hardware-based and software-based wireless controllers and can help you to decide which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progent's Microsoft-certified failover clustering experts can help businesses to assess the benefits of utilizing Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual machines, and help you to automate the management of clustered servers.
For large businesses, Progent can leverage internal IT groups by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent nearby supplement of corporate IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox conformance, project planning, and world-class support for multiple location office environments based on Enterprise Windows. Progent can provide field engineers and specialists to help with a site move or branch move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice access, high-availability Internet architecture design, high-availability data center services, and other non-stop networking support to show your small business create a non-stop network for mission-critical applications. Progent has the background to develop economical, 24x7 networks by deploying the expanding library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital areas like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Office 365 Exchange migration Online Support Services
Progent offers affordable remote consulting to assist you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information system.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by each consultant to each client. The discipline of documenting and organizing service activity results in more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t let go of vital service information.
Office 365 is Microsoft's extensive suite of client productivity programs and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud services are available in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can help your business to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently combine local and cloud resources.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using enterprise information and database applications on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive intranet solution.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small companies a variety of cost-effective solutions for backing up and restoring vital workloads including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company information networks to create an advanced state of fault tolerance and business continuity readiness at an affordable cost.
Progent can help companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's Apple Mac experts can promote the creative aspect of Mac computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent can provide the support of Microsoft-certified consultants as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and certified security consultants to help your business to evaluate the potential advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing constantly updated spam and virus filtering, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting utilities as well as outgoing email filtering to let you troubleshoot your e-mail system and define and enforce corporate security policy.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and service companies to simplify supply chains and streamline critical business processes in order to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from as-needed advice to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony across a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management staff and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent can provide cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent offers national remote technical support and troubleshooting services for companies who run Apple Mac OS X networks or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X users a range of IT services including desktop support, migration to the most recent edition of OS X from earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting provides optimum leverage for your IT budget by preserving user efficiency and shortening the hours charged for network repair services. Sophisticated online access technology and experienced technicians and consultants combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the toughest network problems.
Citrix has developed a powerful family of products that provide advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix virtualization products and help you plan, test, deploy, optimize, and support Citrix solutions.
Progent’s IT outsourcing support offerings for small companies feature planning Windows XP, Microsoft .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, resolving stubborn IT problems, and creating a comprehensive security strategy. Progent can help you maximize system reliability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can assist with needs definition, resource identification, bill of materials development, sourcing qualification, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also includes education for office productivity products such as Microsoft Office XP.
Progent offers technical support for mid-size businesses who have 100 to 250 network clients. The medium size company or work group has typically been an underserved segment of the market for IT support expertise. The overhead and support access models of major third-party support organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose advanced technology and sophistication are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and proactive network monitoring, significantly lowers the network support costs of an SMB while offering the small company with enterprise-level support from certified, IT experts knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is searching for levels of network support needed for a mid-size office without paying big-company prices, you need Progent.
Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or on-premises expertise to help companies to migrate smoothly to an advanced communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks related to your SharePoint 2013 deployment.