Additional Topics of Interest
Services Documentation Network Consulting
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every staff member to each client. The discipline of detailing and organizing service activity results in more effective support and eliminates a variety of common problems such as when a support client is virtually held hostage to a consultant who wonít release vital service information.
Exchange 2013 Active Directory Support Outsourcing
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
ASA with Firepower Remote Technical Support
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
Remote Desktop IT Outsourcing Group
Progent's remote access and smartphone synchronization specialists can assist you to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing you to optimize the efficiency of your off-site workers.
Office Word 2007 Specialist
Progent's Office Word and Office 365 Word consultants can provide a wide selection of economical online support services to help your organization to maintain your legacy Microsoft Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, interfacing Office Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions tailored for your special requirements.
Integration for Double-Take Backup
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small and midsize businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads including Exchange, SQL Server, Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve a high state of availability and disaster recovery readiness at an affordable cost.
Microsoft Exchange Server Hosting Outsource Service Internet Networking Consultants
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Cisco RADIUS Security Support and Help
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete family of products targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.
Catalyst 2940 Switch IT Consultant
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern models.
Comprehensive Event Management Consultants
Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft certified network consulting experts. With Progent's affordably priced IT service packages, mid-size organizations can choose a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems enterprise-class reliability, protection and productivity.
SCDPM 2012 and Exchange DAGs Technology Consulting Services
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to design, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging issues, or full project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Microsoft Azure Storage Expert Development
Progent can assist you with any aspect of Azure cloud integration such as requirements definition, prerequisites evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based resources.
Cisco ASDM Firewall Management Integration Support
Progentís experienced Cisco network security consultants provide expert PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.