Progent's pricing policy is to charge for phone support and in-person visits per minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and asks no retainer for services delivered during normal working hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you will not be forced to permit less critical problems to stay unaddressed.
If your business operates a Sun Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can assist your entire enterprise in a broad range of security topics including security administration practices, security architecture and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity planning. CISM and CISSP define the basic skills and international standards of performance that information security managers are expected to master. These accreditations offer IT management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security management and engineering services.
Progent's certified engineers offer technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include planning, deployment, project management, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Progentís non-stop interoffice connectivity and 24x7 system connection engineers can help small organizations create fault tolerant Interoffice connectivity through redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
The Help Desk Call Center service delivery model adopted by Progent offers small and midsize companies an effective option to dependence on freelance consultants by offering extensive expertise accessible to numerous engineering teams, optional round-the-clock access to urgent assistance, escalation capability to appropriate experts for handling the most complex problems, support consistency and dependability, quick follow through overseen by veteran IT service administrators, a selection of easy-to-use techniques for requesting support jobs, plus a high level of progress visibility made possible by ticket updates and accessible through a web portal.
Progent offers IT services for medium size businesses with 100 to 250 system clients. The medium size business or office has traditionally been an underserved segment of the market for IT consulting expertise. The cost structures and support access practices of major third-party service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to support an information system whose advanced technology and capability are frequently similar to the networks of much bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support expenses of an SMB while offering the mid-size company with enterprise-level service from professional, world-class consultants with background in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT support needed by a mid-size office without paying big-company prices, contact Progent.
Progent can provide fast access to the expertise of seasoned wireless consultants who can help organizations to determine the benefits of Ubiquiti UniFi wireless APs for your company and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to choose, configure, and place UniFi Wi-Fi APs for optimal coverage and performance.
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the highest level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are built on mature virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Progentís Microsoft-certified consultants offer organizations of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint offers a central location for your employees or customers to connect to, manage, distribute and interact with useful information, documents, and applications and to interact with one another. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint solution or upgrade to the latest version of SharePoint.
Progent's Cisco-certified network experts can show you how to build an economical, 24x7 Internet connection architecture that can achieve non-stop Internet access via a wide array of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to utilize the latest technology for high availability Internet connectivity to create an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet availability.
E-Mail Guard by Postini provides continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Manager services via Progentís E-Mail Guard anti-spam and antivirus aggregation offering. Progentís certified email security consultants can help you devise an email security plan that includes anti-spam and anti-virus technologies and policies.
Progent offers the expertise of a veteran consultant with years of experience configuring, maintaining, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the business value of your video conferencing ecosystem.
Progentís Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications rapidly and reliably to appropriate users, reduce software costs and stay compliant by determining usage profiles, enhance Windows security by increasing your knowledge of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by fully utilizing the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide remote expertise to assist businesses of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any element of application development in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent can provide the services of RIM BlackBerry-certified professionals who can assist small businesses to design, administer, and repair BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry technology productively into their information system.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of any size to design, implement, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially challenging issues, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Office 365 is Microsoft's growing suite of productivity applications and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles targeted at customers from individuals and households to global enterprises. Progent can provide quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's Cisco-Premier network engineers can show you how to run Cisco's network management tools alongside a variety of powerful third-party products to create a comprehensive network management strategy in order to keep your environment operating reliably, fully utilize limited resources, guard your data, revive rapidly from hardware breakdown or malicious assaults, and enable you to add or repurpose network resources sensibly and affordably as your company grows.
Progent offers cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's Exchange Hosting Support Services offer an enterprise-class data center that features redundant electrical and environmental control systems, 24x7 site security and IT support center, plus failover access to Internet backbone service companies. Hosted Exchange servers are set up as virtualized servers for service continuity, smooth scalability, and fast recovery. Services feature integration with your network, connectivity with mobile communication devices, continual monitoring of performance and network security, spam and virus protection, security update and revision control, Help Desk Call Center services, daily data backup, and full messaging administration services.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Progent is seeking to find staff-level, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or equivalent security credentials; and advanced system architecture experts with experience in mobile access, wireless networking, fault tolerance, business continuity, data preservation, and VMware. Progent also seeks employees to work on Progent's staff of helpdesk support technicians and remote troubleshooting professionals. In addition, We are looking for talented managers able to perform effectively in Progent's fast-paced, virtual office culture.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation sent by each staff member to every customer. The discipline of detailing and organizing service records results in more effective support and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt your business.
For businesses with a combination of Mac and Microsoft Windows computers, there are two basic solutions for running Windows-only software on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-based computer to run Windows applications and share system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you can run Microsoft Windows software locally. Progent's Mac technology consultants can help your company to manage these solutions for running Windows programs on your Macs and can also help your business to assess and configure third-party products for Windows platform simulation.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for key workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, administer, and repair an enterprise-wide backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
24-Hour Microsoft Expert Office 365 migration PowerShell Specialist
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that require IT service with the flexibility associated with with small companies but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation has a branch office located anywhere in or any region served by Progent's engineers, Progent can provide a wide range of on-premises and remote network consulting services and system architecture expertise.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, warehouse, retail or other environments where IT management requires portable phones that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Nagios and MRTG are powerful, free monitoring utilities that run on the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows networks, or multi-platform systems in which the Linux OS and Microsoft Windows run side by side. Nagios allows system support engineers to track system services such as POP3, HTTP, SSH, and PING. MRTG allows you to graph the traffic through SNMP network devices including servers, routers, and switches. Progent's network monitoring experts can show you how to utilize both these programs to tune and troubleshoot your system.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's network consultants can assist your company to streamline desktop software update management by providing expertise with management tools such as Microsoft System Center Configuration Manager, SMS 2003, and WSUS.
Progent can provide online and on premises expertise to help you with any facet of business intelligence reporting from debugging or modernizing reports to planning and implementing a comprehensive BI environment. Progent's BI experts can help your company to maintain your existing BI environment, assist you to migrate reports and databases from a legacy reporting product to a modern one, and provide as-needed online mentoring to meet your individual requirements. Progentís management reporting consultants can provide experience in all popular business analytics reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises configuration and debugging support to assist you to design, configure, update, optimize, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific office layout, construction, and anticipated workloads.
If you have a small business IT system with 10 to 50 desktop users, Progent's network outsourcing services save your organization from over-reliance on single independent service provider while giving you cost-effective and reliable access to high-quality network expertise. By delivering IT consulting service when you need it, offering advanced expertise for critical technologies, offering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent offers you an affordable solution for maximizing the profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to benefit from fast access to the experienced consulting typically restricted to enterprises who are able to support a sizeable internal IT group.
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete network protection solution and build security into your business processes.
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management solution.
Progentís expert programmers, database architects, and project managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development technologies and can help businesses to build, enhance, troubleshoot, or migrate web-based applications to utilize the most current web technology.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a powerful but manageable IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server calls for a network support expert with hands-on experience planning and building cohesive, end-to-end business network environments. Progent's Small Business Server professionals have an average of more than a decade of background integrating business systems powered by Microsoft products. This expertise assures you results in installing, administering, and repairing network solutions that include the SBS Server package of servers and productivity software.
Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and offers a easily managed Internet gateway that delivers a one-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft Windows 8.1 is engineered to run on devices from smart phones and tablets to power-user desktops. An abundance of new and improved features, such as touch screen interface and signature tile GUI, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Windows consultants can help get your organization up the learning curve with Windows 8.1 and show you how to gain significant competitive advantage from the product's many technical enhancements.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer relationships. Integrated Sales and Customer Service components enable employees to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Progentís private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. You can use Progentís private cloud to eliminate large capital costs for the purchase, upkeep, and management of network hardware and data center facilities while benefiting the highest levels of network reliability and physical security.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless intranet system.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can help create efficient cybersecurity systems that protect a small office from advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing network resources distributed over multiple physical datacenters and various clouds.
Progentís Microsoft experts offer small and medium size companies enterprise-class consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. Configuration Manager is Microsoft's new name for the change management solution previously called Systems Management Server. System Center Configuration Manager offers a range of new features to Systems Management Server such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified engineers can show you how to use SMS Server or Configuration Manager effectively for automated OS and application software installation, security patch control, application metering, and software license reconciliation. Progent's engineers can also help your company to migrate efficiently from SMS Server 2003 to Configuration Manager 2007.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR solution based on VMware SRM.
Progent's Apple Mac support engineers can help you with a broad range of network foundation issues including system architecture, remote and mobile access, internetwork communication, security, and new technologies including VoIP and high-speed wireless connectivity. For company networks based solely on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to handle the challenge of planning, configuring, and maintaining a network architecture that is robust, safe, efficient and supportive of your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Progentís Technical Response Center provides low-cost national after-hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide extended hours phone help and remote secure computer connection to isolate and repair network problems rapidly and affordably.
Office 365 is Microsoft's expanding family of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles targeted at customers ranging from students and households to enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Progent provides the services of Microsoft and Cisco-Premier network support experts to show clients economical alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, protection, reliability, performance, and network management.
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, lessening the complexity of designing, integrating, managing, and using company data and database applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that includes on-premises and cloud-based software and infrastructure. Progent's consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to evaluate the possible business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent can provide full-service project management support to help you plan and execute an efficient move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, technical support, and customized training.
Progent can provide comprehensive help for every step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site prep, project planning, specification of all new software licenses and hardware needed, suggested vendor sourcing, system verification at customer site or at Progent's testing facility, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for customer's IT group and users.
Progent can provide affordable online and onsite consulting to help businesses of any size to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
If your company is producing Linux-based software on a network that has Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic expertise without the continual hassle of managing your company information system. By using automated server monitoring and by providing online and on-site support when your company needs it, Progent offers an economical alternative for managing an information system that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service information technology outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring services, and Help Desk support.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, education, and debugging services since the platform's original release. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, validate, and implement a cost-effective upgrade from a a legacy version of GP to the latest version of Dynamics GP.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, configure, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's Cisco-Premier network consultants can help you to use Cisco's management tools along with a variety of specialized third-party products to build a comprehensive network management solution to keep your network running smoothly, conserve limited resources, guard your data, revive rapidly from hardware failure or malicious assaults, and allow you to add or repurpose network resources intelligently and affordably as your business evolves.
Progentís IT outsourcing packages provide budget-friendly network consulting for small organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can contain expenses and eliminate risks, permitting network support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a protected and robust network architecture for your vital applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progentís IT outsourcing packages offer affordable network support for small companies. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by building up a bulky, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your vital business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower TCO of servers and quicker return on investment, more leveraged use of servers, simplified operations, increased system uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
Expert Microsoft Certified Office 365 Exchange Online and on-premises Exchange On-site Support