Unified Messaging Consulting Services
Microsoft 365 Integration with On-premises Environments:
Hybrid Exchange Planning, Deployment and Troubleshooting
Microsoft Exchange Online is one of several cloud-hosted applications delivered through Microsoft 365 (formerly branded Office 365). Exchange Online offers the advantages of reduced investment in physical infrastructure, simplified administration, on-demand scale, high-availability, and other benefits associated with public clouds. Microsoft has made a strong effort to enable seamless hybrid environments for Exchange, as well as for Skype for Business and SharePoint, all of which take advantage of Microsoft Azure's vast cloud infrastructure. Hybrid environments are networks that combine on-premises servers and storage resources with cloud platforms and services to create a cohesive IT solution.
Common motives for integrating on-premises Exchange deployments with Microsoft 365 Exchange Online include compliance with regulations or policies that prohibit certain mailboxes from being moved off premises or that require special on-premises filtering, performance issues involving virtualization or cloud latency, the need for more flexible management control, the ability to support various non-standard or legacy systems, corporate culture, or disaster recovery strategies. In addition, hybrid deployments are typically on the critical path for migrating smoothly from an on-premises to an Microsoft 365 Exchange environment.
Whether you need a temporary hybrid Microsoft 365 deployment to carry out a migration to the cloud or you want to create a long-term hybrid ecosystem, Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 initiative is completed on schedule and on budget.
Progent's unified communications consultants have extensive experience working with Microsoft's support engineers to resolve complex technical issues and Progent is committed to knowledge transfer to your in-house IT team to help you maintain and refine your hybrid Microsoft 365 solution as your needs evolve. Progent has 20 years of experience providing organizations of all sizes advanced consulting services online, and Progent also offers onsite support in major metropolitan areas throughout the U.S. (See Progent's customer testimonials.)
Microsoft 365 Hybrid Solutions for Exchange
A hybrid deployment of Microsoft 365 and on-premises Exchange allows you to have a mix of local and cloud mailboxes and offers other important features including:
- Secure mail routing with a domain namespace and an Outlook on the Web address shared between on-premises and Microsoft 365 organizations
- A shared global address list (GAL) with full recipient details
- A shared free/busy calendar
- Control of inbound and outbound mail flow across Microsoft 365 and on-premises organizations
- Easy movement of mailboxes between on-premises and Microsoft 365 including automatic Exchange ActiveSync profile redirection
- On-premises Exchange Administration Center (EAC) for centralized mailbox management
- Multi-mailbox search across on-premises and Microsoft 365 mailboxes
- Exchange Online Archiving for on-premises and Microsoft 365 mailboxes
- Seamless integration with on-premises and/or cloud-hosted deployments of Skype for Business and SharePoint
- Support for Microsoft Edge Transport server to protect against spam and apply mail flow transport rules
- Single sign-on (SSO) via Azure Active Directory Connect, password sync or AD FS
- AD FS deployments allow multi-factor authentication and compliance with Federal Information Processing Standards (FIPS)
Microsoft 365 supports a variety of hybrid models. Careful planning with Progent's network design experts can save considerable time and money, since re-architecting an inappropriate deployment can be complex and disruptive. The process of creating a hybrid Microsoft 365 Exchange Online solution can range from complex to very complex, depending on the makeup of your existing email environment and the functionality you hope to achieve. Basic steps include:
- Determine your strategic requirements for your hybrid Exchange solution
- Assess your existing infrastructure and update as necessary to meet prerequisites
- Design and validate your new system architecture
- Create and test a deployment plan and identify migration tools
- Identify on-premises vs. Microsoft 365 users
- Select appropriate versions of Microsoft 365 and purchase licenses
- Add and verify domain to Microsoft 365 portal
- Change/Add DNS records
- Clean up (with IDFix) and configure on-premises Active Directory and optionally AD FS
- Set up single sign-on (SSO) and Directory Sync
- Assign licenses and create Accounts/mailboxes in Microsoft 365
- Export mailboxes to PSTs
- Import PSTs into Microsoft 365 mailboxes
- Integrate smart phones and tablets
- Migrate public folders
- Test and validate services and performance
- Update and verify firewalls and proxy servers
- Train users and IT support team
Within the process of configuring a hybrid Microsoft 365 environment, important decisions have to be made concerning on-premises system architecture, mail flow, authentication, synchronization, security, performance, backup and recovery, mailbox retention, management and delegation, size restrictions, mobile device support, integration with other on-premises and cloud applications and services, and additional areas that impact the design and configuration of your hybrid Microsoft 365 solution. Usually your on-premises Exchange organization will need to be brought up to date and tuned.
Microsoft provides an assortment of useful tools to help automate and troubleshoot many of the steps required to create a hybrid environment. These include the Hybrid Configuration Wizard, PowerShell, the Exchange admin center (EAC), the Microsoft 365 Deployment Readiness tool, and the IDFix tool. In practice, many steps of setting up a hybrid Microsoft 365 solution are prone to technical hiccups. Progent's Microsoft-certified consulting team has dealt extensively with issues related to designing and implementing hybrid Microsoft 365 deployments and can help you follow best practices to anticipate problems, resolve them efficiently, and protect your users from service disruptions.
How Progent Can Help You Integrate Microsoft 365 with Your On-premises Environment
Progent can help you in every phase of migrating to Microsoft 365 and integrating your on-premises Exchange organization with Exchange Online. Progent can help you clarify and define your strategic and operational objectives, evaluate the readiness of your current infrastructure, design the architecture for a hybrid solution, create a deployment plan, set up and test a pilot system, configure your hybrid solution, automate administrative functions, tune performance, manage licenses, prepare comprehensive disaster recovery plans, verify and enhance security and compliance, and provide training for your IT team and users. Progent offers affordable online consulting and troubleshooting to help you through occasional technical road blocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you complete your hybrid solution on time and within your budget.
In addition to Exchange Online, Microsoft offers other cloud-hosted applications delivered through Microsoft 365. These include Skype for Business Online, SharePoint Online, and Project Online. All of these applications can be integrated with one another for cloud-based or hybrid deployments. Progent's Microsoft-certified consulting team offers expert support for hybrid solutions that incorporate Microsoft 365 and on-premises resources by providing services that include Windows Server consulting, Exchange expertise, Skype for Business system design and troubleshooting, SQL Server integration and application development, SharePoint planning and development, Microsoft 365 integration and training, Microsoft Project expertise, System Center 2016 consulting services, System Center Data Protection Manager (SCDPM) consulting, System Center 2016 Operations Manager (SCOM 2016) support, System Center 2016 Configuration Manager (SCCM 2016) consulting, Virtual Machine Manager 2016 (VVM 2016) hybrid cloud management consulting, Microsoft Intune management, and Dynamics GP consulting and customization.
Common examples of online and onsite consulting services provided by Progent to help organizations integrate Microsoft 365 Exchange Online with on-premises Exchange environments include:
- Configure and troubleshoot OneDrive sync and client access
- Configure authentication with Microsoft 365 and local Domain Users
- Configure Microsoft 365 and assign purchased licenses
- Clean folders before exporting into Microsoft 365
- Rebuild profiles of Windows users
- Correct Microsoft 365 synchronization issues with AD Users
- Resolve Outlook autodiscover issues
- Perform manual mailbox migrations when necessary
- Migrate Gmail accounts
- Add accounts to iOS and Android devices
- Configure Exchange Online Archiving
- Create custom tutorial videos to help users set up their own Microsoft 365 accounts for Windows, iOS and Android devices
- Set up third-party on-premises or hybrid spam filter gateways
- Troubleshoot synchronization issues with Active Directory Global Security Groups
- Resolve issues with .PST and .OST files
- Resolve mail flow problems
- Troubleshoot AD Connect authentication problems
- Use PowerShell for management, diagnostics, repair, and migration
- Resolve multi-factor authentication issues in environments with AD FS
- Work with Microsoft engineers to identify problems at Microsoft's end (e.g., a corrupted Connector)
- Troubleshoot Microsoft 365 Message Encryption issues
- Update on-premises Exchange Servers to current versions of Exchange and upgrade equipment
- Train HR on steps to disable accounts for terminated employees
The options available for public cloud services are continually expanding, making it increasingly challenging for information managers to determine the optimum cloud strategy for their organizations. Progent has worked extensively with companies ranging from small businesses to large enterprises helping to plan, implement, and maintain IT solutions that integrate various cloud services from major public cloud providers. Progent's cloud integration consultants can assist you to evaluate the relative advantages of different public cloud offerings and can help you create a cloud-centric or hybrid ecosystem that delivers maximum business value. Public cloud platforms supported by Progent include:
Progent can help you integrate your on-premises datacenter with Microsoft Azure cloud services by providing expertise for projects such as configuring VMs on Azure Virtual Machines, setting up cloud storage with Azure Storage, managing simple or federated authentication with Azure Active Directory, and designing backup/restore systems with Azure Backup. Progent can assist you to configure or troubleshoot firewalls and VPN connections and to create centralized and self-service management solutions for on-premises, remote, and mobile users. For more information about Progent's consulting and technical support services for Microsoft Azure, see Microsoft Azure integration and support consulting.
Amazon Web Services (AWS) offers a large selection of cloud infrastructure services that include Elastic Compute Cloud (EC2) for hosting virtual servers, Amazon Simple Storage Service (Amazon S3) for cloud-based storage, and Amazon Glacier for affordable archiving. Progent can help you design, deploy and manage cloud or hybrid environments that incorporate Amazon AWS services by offering services that include migrating on-premises resources to Amazon AWS, troubleshooting connectivity issues, tuning performance, and configuring hybrid management tools. For more information about Progent's integration support for Amazon AWS, refer to Amazon AWS integration consulting and troubleshooting.
Amazon Marketplace Web Service (Amazon MWS) is a complete set of programming interfaces that allow businesses that sell their products through Amazon to integrate their internal software with Amazon's powerful online retail system. Areas covered by the Amazon Marketplace Web Service API include product listings, orders, payments, fulfillment, and reporting. By integrating in-house applications and work flows with Amazon's online retail network, companies can expand their reach, lower the cost of operations, speed up their response to customers, and grow their profits. For details about Progent's development support for Amazon Marketplace Web Service, visit Amazon Marketplace Web Service (MWS) application development and integration consulting.
Progent's Google Cloud Platform (GCP) integration consultants offer affordable online and on-premises consulting to help companies to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Contact Progent for Help Integrating Microsoft 365 with Your On-premises Exchange Environment
If you need help with any aspect of integrating your on-premises Exchange organization with Microsoft 365 Exchange Online, call Progent at
An index of content::
24-7 ransomware protection and recovery Engineers
NotPetya ransomware protection and recovery Professional
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current security profile and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your company's requirements.
Engineer UNIX
Solaris Information Technology Consulting
Progent's Sun Solaris family support experts offer small and mid-size companies and developers assistance with administering and supporting Sun Solaris environments that run with Microsoft-powered networks. Progent offers your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with an easy single source to help you create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
VMware Site Recovery Manager and NSX Services
VMware vCenter Orchestrator Technology Professional
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent process for recovering services rapidly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR system based on VMware Site Recovery Manager.
Emergency System Center Operations Manager IT Consulting
Remote Consulting Microsoft Operations Manager
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.
ASA and PIX Technology Consulting Services
Top Ranked Cisco ASA Configuration Remote Support Services
Progent's Cisco-premier CCIE network engineers can assist you to maintain your current PIX 500 or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Palo Alto Networks App-ID Compliance Auditor
Computer Security Palo Alto Networks WildFire
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and protects all users anywhere with any device.
Top Ranked Outsourced Programming .NET Visual Studio
DotNET Web Application Programming
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and at low cost.
Solaris Consultant
Sun Solaris Technical Support Services
Progent's Solaris family consulting experts provide small and mid-size businesses and software developers support for managing and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
wireless IP phone security Support
Open Now 802.11ac Wireless Support
Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Select Topic: