Progent's virtual classroom webinars provide small companies the affordability, simplicity, and versatility of virtual learning and the proven training techniques of seasoned instructors who utilize sophisticated technology to simulate real-time, participatory classrooms. Progent offers webinar training for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: Microsoft Dynamics business accounting and reporting solutions including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Configuration Manager automates software provisioning and updating, centralizes compliance settings control, inventories network resources, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of planning, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent can provide the expertise of certified consultants and seasoned software developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and data security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.
Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These improvements affect key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers provide phone support and online secure network connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as needed.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's Microsoft-certified consultants can provide affordable online support and programming services to help your business to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites able to function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid major capital costs for the acquisition, maintenance, and management of computer hardware and data center facilities while achieving world-class levels of network availability and physical security.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate serious issues uncovered by SCOM 2012.
Progent's Citrix-certified consultants can assist your organization to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools with your Hyper-V environment, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and simplifying administrative processes.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt your business.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based control and world-class security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables secure self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
Cisco's Meraki MS family of access and aggregation switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting to assist your company to plan and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and test a disaster recovery plan, and resolve issues related to any aspect of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Progent can provide cost-effective online access to an Oracle MySQL administrator or application programmer and can assist organizations of any size to configure and support MySQL within a dependable IT infrastructure that provides advanced speed, expandability, and protection. Progent also has experience helping companies port applications from an Oracle environment to MySQL.
Progent's company culture will make you a more capable professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this commitment by recruiting the best professional experts for you to operate with, providing a state-of-the-art system architecture, running specialized application tools to deliver the highest level of support, and by optimizing proven business structures for attracting and maintaining clients.
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize companies a range of cost-effective solutions for backing up and restoring vital applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business IT networks to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Microsoft 365 Single Sign On Onsite Technical Support
Even if your company has a small computer support staff and a modest IT budget, your information system can still have the same high reliability and performance that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest network management software for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your vital business applications and servers up and running.
Progent can assist small and mid-size businesses to configure endpoint security protection systems and provide cleanup services needed to support a remote workforce.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Biggest Support Services Microsoft 365 authentication
Progent's professionals provide experience in a variety of disciplines relevant to mobile connectivity such as system topology, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified consultants can save your business work and expense by applying their wireless experience to help you select and configure wireless access solutions that make sense for your company. Progent can also tune your IT architecture so that mobile appliances work more reliably.
Colocation sites allow companies to share enterprise-class data centers for housing network hardware that runs critical applications. Progent's Microsoft and Cisco premier consultants can help your business with all aspects of your colocation program including selecting and migrating to a colocation facility, creating system architecture, specifying required equipment, on-premises and on-line troubleshooting, setting up offsite network management, and training your IT personnel.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server 2006 support professionals can show you how to design, cost-justify, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your network.
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.
Progent's Cisco wireless IP phone configuration and troubleshooting experts offer remote and onsite assistance to help your organization create and administer a Cisco Wi-Fi IP phone deployment by providing services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Exchange Online Archiving Remote Technical Support
Progent's Microsoft-certified consultants can provide affordable remote and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can completely and easily manage the installation of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up client's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
ProSight Reporting is an expanding family of in-depth reporting tools created to work with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices.
Progent can show you how to prepare and execute an efficient move to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and servicing IT solutions powered by the Microsoft SBS suite of servers and programs.
Small to mid-sized companies can now get all the advantages of Operations Manager and also have fast access to Progent's Microsoft Premier network support professionals. With Progent's economically priced IT support programs, small businesses can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company information systems world-class availability, security, and performance.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company more complete technical solutions for your IT network.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license just the components you require, a standardized architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the ability to integrate data from almost any database or workstation software into Microsoft GP, and an open architecture that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP/Great Plains consultants to help you convert the powerful features of Dynamics GP accounting into a high-value business management solution.
Progent's Microsoft-certified Intune consultants can help your company to assess the business case for utilizing Microsoft Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security and compliance policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi network adapted to your environment, offering you a WLAN that has the coverage, speed, capacity, Quality of Service, security, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless network and onsite site survey services for confirming, tuning, and debugging an operational wireless network.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, telecommuter access, security and compliance, automated deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and ongoing Call Center support services.
ProSight Reporting is a growing family of real-time reporting tools designed to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts can provide remote and onsite assistance to help you create and manage a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's wireless site survey services make it easy to plan, implement and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that has the coverage, performance, capacity, data protection, and hand-off capability your business needs.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a one-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help you to design and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner and more secure AD implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime.
If your company computer system mixes Linux-based products technology with Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's Linux and MS Windows coexistence assistance offerings include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Contact Center services.
Microsoft ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's certified ISA Server support professionals can show you how to plan, cost-justify, pilot, implement, customize and support the Standard or Enterprise version of ISA Server on your network.
The Contact Center support delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an effective option to reliance on independent service individuals by offering extensive expertise shared by multiple engineering teams, optional 24x7 access to urgent help, fast escalation to appropriate engineers for solving the most intractable problems, service consistency and reliability, quick follow through overseen by veteran service managers, a choice of easy-to-use ways for initiating support jobs, plus excellent process transparency made possible by ticket tracking and available through a web portal.
Progent's data protection experts can help your company to design, implement and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human mistakes, computer glitches, ill-intentioned insiders, and external attacks like ransomware.
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network operating system to help your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that include a mix of Juniper's OS platforms.
Progent can help businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to move from a legacy edition of SCVMM or from another management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.