Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate serious issues detected by SCOM 2012.
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent has few competitors. Mid-size companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more robust, secure, and efficient.
Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server installations or updates and can provide local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile management, telecommuter access, security and compliance, centralized deployment, and Call Center services.
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory, operations control, capacity planning, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help your organization to manage your older Dynamics NAV system or migrate efficiently to a cloud-based, local, or hybrid deployment.
Server proliferation puts pressure on network budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient utilization of servers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications running on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.
Before Progent’s MOM-based solution, network issues were handled reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now ward off server problems before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, safety and productivity.
For enterprise project management assistance, Progent can provide access to senior information technology professionals with decades of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers follow best practices to ensure that major projects are completed on time and within budget.
Progent can provide the expertise of a senior consultant with extensive hands-on experience installing, managing, and upgrading immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management team, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the strategic value of your telepresence solution.
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center support, and other high-availability operations consulting to help your small business integrate a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to develop affordable, 24x7 systems by utilizing the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as printers, network appliances such as switches and wireless access points, and IoT devices such as alarms and health monitors.
Progent's Microsoft engineers can provide advanced support in deploying, using and debugging all versions of Project Server and can deliver a broad variety of cost-effective online support services based on industry best practices to help businesses of all sizes to receive all the benefits of this leading platform. Support services available from Progent include solution design, software configuration and migration, setting up secure collaboration among onsite and offsite users, network optimization, and customized webinar training classes.
If you are an information technology consultant with system support experience, teaming with Progent and assisting Progent's customers will expand your skills through interaction with our staff of motivated, high-output consulting experts. Progent's concentration on offering IT expertise and computer support to small and midsize companies will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the success of exciting companies. In addition, Progent's virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical problems.
Progent's ransomware experts can help your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi devices running throughout multiple sites with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to determine the value of UniFi technology for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi solution.
Progent’s Microsoft-certified experts can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a common spot for your employees or clients to access, organize, distribute and manipulate useful information, files, and applications and to interact with one another. It allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they’ve developed in a way that makes data easy to locate, retrieve and apply.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on background designing and integrating seamless, end-to-end business network environments. Progent's Small Business Server consultants have an average of more than a decade of background integrating computer networks powered by Microsoft platforms. This expertise assures you results in installing, administering, and troubleshooting IT environments that include the Small Business Server package of servers and productivity software.
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits you to build a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, system errors, ill-intentioned insiders, and malware assaults such as ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Progent's Citrix-authorized consultants can help your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer deployment and show you how to enhance resource utilization, performance, protection, uptime, and disaster recovery.
Dynamics GP 2010 financial software is a comprehensive business management solution that integrates information and processes throughout your business, communicates seamlessly with other applications, and connects employees, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP/Great Plains 2010.
Network monitoring typically entails observing a system's resource usage in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform networks where Linux and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting services provide small businesses and programmers help with managing and servicing UNIX and Linux networks that coexist with Windows-based products.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from occasional guidance to comprehensive solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer quick ROI by improving your productivity, cutting the expense of equipment and service, streamlining management, and integrating your vital communications technologies.
Progent’s Technical Response Center (TRC) offers national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone help and online secure network access to troubleshoot and repair network problems rapidly and economically. The scope of IT expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the most difficult problems to appropriate specialists as required. For urgent problems, the TRC endeavors to respond to your request for service in less than one hour.
Progent is hiring a range of full-time employees including solutions-driven MCSEs; network experts with Cisco CCNP or CCIE certification; and specialists in advanced system design with experience in mobile connectivity, wireless integration, non-stop environments, disaster recovery solutions, data protection, and virtual servers. Progent is also hiring workstation support technicians, off-site service specialists, and CISSP or CISM certified security professionals. Progent is also seeking experienced managers and administrators able to perform efficiently in our high-growth, virtual office environment. Progent works with independent consultants with proven knowledge and field background in important information technology areas beyond Progent's main technical concentration. Progent's Experts Group includes independent consultants who offer advice and development services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer expert help in technologies such as telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by us cooperate with Progent's in-house engineers to provide end-to-end IT services for small company networks.
Progent's Apple Mac support engineers can assist you with a broad range of system foundation issues including system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of planning, configuring, and supporting a system architecture that is robust, secure, efficient and supportive of your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.
Progent’s Microsoft-expert consultants can help you to update your servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit processing, plan an affordable migration strategy that minimizes business disruptions, and provide economical, expert online support to aid your company to install 64-bit operating systems and application programs on your existing computers.
Progent's Microsoft and Cisco premier network consultants offer expert support for a wide range of products and technologies and can provide that expertise online anywhere in the U.S. or in person in select cities throughout the country and anywhere in . Progent offers remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network specialists for complex network issues, as well as the the support of CISA-accredited security engineers to handle high-level security design and troubleshooting. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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Progent offers affordable remote and onsite support to help businesses to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
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ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Progent's Microsoft-certified professionals have over 10 years of experience providing messaging support for companies ranging from small businesses to global enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent’s Exchange consulting services can help you in planning and implementing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your on-premises and cloud resources and guards any user anywhere with any device.
Progent can provide rapid remote access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your environment using powerful remote diagnostic utilities to provide fast and affordable analysis and repair of critical network infrastructure issues.
Progent provides nationwide online phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X users a range of IT services including desktop support, upgrading to the latest edition of macOS from legacy versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online technical support offers optimum leverage for your information technology budget by preserving user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote access tools and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In the vast majority of cases your network issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the most difficult system issues.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent can help you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine physical IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
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The QTS Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your business is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a variety of cost-effective consulting services that include colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, centralized system management, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the use of Progent's Test Lab.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to fix serious issues uncovered by SCOM 2012.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Cisco offers a full array of routers including appliances designed to provide the security, performance, and availability required by organizations from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
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