For smaller organizations, computer security and regulatory compliance can be excessively complicated to master yet too dangerous to overlook. The world's biggest enterprises have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent has made it affordable for small and midsize businesses to carry out critical IT security projects successfully by offering the advantage of billed time to the closest minute without any minimum charge for online help. This means you can have the help of a seasoned information consultant to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent can provide a variety of economical online and onsite consulting services to assist your business to deploy, manage, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training tailored to address your specific requirements. Progent's experts also can help you integrate and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
System Center 2016 delivers important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Progent's certified SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your business processes.
Remote server management cards offer network administrators complete control over a server without the requirement for an on-site presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to provide efficient off-site technical support. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Before Progent's MOM-based solution, system issues were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports sent by MOM, Progent can now anticipate system problems before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can resolve potential problems before customers suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, safety and productivity.
Progent's Intune consultants can help your company to assess the business case for utilizing Microsoft Intune for configuring and managing your mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure policies, plan and deploy test environments to evaluate the benefits of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Progent's Microsoft-certified consultants offer online or onsite support to assist companies of any size to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn problems, or comprehensive project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
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Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and offer companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art 24x7 remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical devices.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based upon proven virtualization techniques that enable small businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's experienced ransomware recovery experts can help your business to rebuild a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 offers application-aware backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, deploy, administer, and troubleshoot a multi-site backup/restore system built around Data Protection Manager 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management support to help you finish your SCDPM 2016 initiative on time and within your budget.
Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web technology for intelligently connecting people, teams and data. SharePoint Server provides a central location for your employees or clients to connect to, manage, share and manipulate relevant information, files, and software and to communicate with one another. SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified consultants can provide affordable online and onsite support to carry out your migration to Exchange Server 2010, generate comprehensive documentation of your new messaging system, train your IT team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing management services and engineering support. Progent can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better solutions for your information network.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
Progent's experienced ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and protected communications environment that supports a BYOD computing model with instant messaging, real-time presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Colocation data centers allow companies to share world-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation program such as choosing and migrating to a colo facility, designing system topology, specifying hardware, on-premises and remote troubleshooting, setting up offsite network administration, and education your IT personnel.
Microsoft Windows SUS enables IT administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support personnel can completely and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Progent's Microsoft consultants can provide cost-effective remote technical support and programming services to help you to plan, implement, administer, and maintain SharePoint 2010 installations that can feature web pages able to function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar office productivity programs like Office Excel, Word, Outlook, and Visio. Progent can help you to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
ProSight Reporting is an expanding line of in-depth reporting tools designed to integrate with the top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's data center support services are intended for companies with equipment located at IDCs or data center colo hosting facilities and in need of on-demand in-person help at the colocation site plus remote support from Microsoft and Cisco Premier professionals. Progent offers a full range of data center and IDC and colo support services including network architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and installation of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
If your business runs a Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a wide range of security topics including security management practices, security architecture and strategies, access control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that information security managers are expected to master. These accreditations give executive management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the background and knowledge to deliver world-class security management and consulting help.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide online and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer technical support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's virtual classroom webinars provide small companies the cost savings, simplicity, and flexibility of virtual seminars and the proven pedagogic techniques of seasoned instructors who employ advanced technology to emulate live, participatory learning environments. Progent offers webinar training for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Dynamics business accounting and management information products including Microsoft Dynamics GP; plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Top Ranked Professional Microsoft 365 Exchange migration
In addition to providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to meet your particular needs. Progent's consultants also can help you integrate and maintain a secure, robust network foundation to run your ERP, MRP and accounting solutions.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent applies no initialization charge and requires no retainer for services delivered during normal business hours. Progent's small granularity does away with large invoices for quick repairs so you will not be forced to allow simple problems to fester.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, using and debugging all versions of Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online support services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Progent's Microsoft-certified database application consultants offer businesses of any size remote DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include installation and integration, application architecture and coding, administration services, replication and synchronization strategies, capacity planning, tuning, data migration, information security, backup/restore options, troubleshooting, and training.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and service companies to manage complex supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent can assist small and mid-size organizations to implement network security protection solutions and deliver mitigation expertise required for a remote workforce.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of critical assets.
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Progent believes that a carefully designed and implemented network is a pivotal factor for accelerating any firm's success, and Progent follows this credo in our own network environment. We have built a fault-tolerant virtual office network that allows Progent's in-house engineers and authorized contractors to deliver rapid and efficient service, collaborate easily on complex projects, and gain from professional and private growth by being part of a dynamic business culture of self motivation and freedom.
Progent's private cloud hosting allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of network hardware and facilities while achieving the highest levels of system reliability and physical security.
Progent is a pioneer in economically delivering world-class network support to small businesses. Progent's success in handling the IT support requirements of the historically underserviced small business market is the cumulative result of major technical and process innovations that have eliminated much of the traditional expenses out of administering IT support, injected unmatched professional skill into the support mechanism, and dramatically streamlined the repair process.