Additional Topics of Interest
Colo On-site Support
For large organizations, Progent can supplement in-house network support staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a seamless nearby extension of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field consultants and specialists to assist with a site move or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
Apple Mac Spam Filtering Specialist
Progent's CISM-certified security consultants can help you safeguard your Apple Mac network through expert services including performing security tests, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan appropriate for the particular goals of your business network.
Help Desk Software Selection and Deployment Computer Engineer
Progent offers several basic types of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your customers instant access to a reliable technical resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.
Design Firms for SSRS
Progent offers online and onsite expertise to help you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's BI consultants can assist you to support your current reporting environment, help you to upgrade reports from an outdated reporting platform to a current solution, and deliver custom remote training to meet your individual needs. Progentís management reporting professionals can provide experience in the leading BI reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Hosting On-site Technical Support
Progentís data center IT services are intended for companies with hardware located at IDCs or data center co-location hosting sites and requiring timely in-person assistance at the collocation facility plus off-site support from Microsoft and Cisco Certified experts. Progent offers a full array of IDC and data center and colocation consulting services such as system topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, design and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning high-availability server clustering systems.
UNIX with Windows Online Help
If your office computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, on-site technical support, and Help Desk support.
Professional for Sun Solaris
Progent's UNIX platform support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Exchange 2016 Migration Planning Technical Support Services
Progent can assist you in any and all facets of your migration to Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Employment for Work from Microsoft Certified
Progent believes that a carefully designed and executed network is a crucial piece for accelerating any company's success, and Progent follows this belief in our corporate system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that enables our staff engineers and authorized contractors to offer fast and effective support, cooperate easily on challenging jobs, and experience professional and personal maturity from acting as part of a dynamic company culture of self motivation and freedom.
SMS 2003 Upgrade Support and Integration
Progentís Microsoft experts provide small and medium size companies enterprise-grade consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for change and deployment automation. Configuration Manager 2007 is the new title for the update management solution previously called Systems Management Server. Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for streamlined OS and application deployment, security patch administration, application tracking, and licensing reconciliation. Progent's consultants can also help your company to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Services for Anti-Virus
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by providing continually improved spam and virus blocking, policy administration, content filtering, and defense against email-borne directory harvesting and DoS attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email testing to help you troubleshoot your e-mail system and define and enforce corporate email policy.