Additional Topics of Interest

Fault-tolerant Internet Connectivity IT Consultants
Support and Help Redundant Network

Progent's Cisco-authorized network engineers can help you create an affordable, high availability Internet configuration solution that can achieve non-stop Internet access via a wide array of high availability Internet access products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you apply the most current techniques for high availability Internet connections to create an economical, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet access.

Virtual Service Desk Network Consultant
Shared Call Center Network Consultant

Progent's Shared Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.

Immediate ransomware cryptoworm recovery Consulting Services
Ryuk ransomware hot line Consultants

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800

VMware NSX Virtualized Networks Technology Professional
VMware vCenter Orchestrator Consulting Services

VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

Microsoft Expert Lync Server 2013 and iPhone Services
Lync Server 2013 conference bridges Consultants

Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and onsite support services to help your company to manage and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.

Best Remote Workers Security IT Services
At Home Workers Security Integration Support

Progent can help small and mid-size companies to configure security defense solutions and deliver cleanup expertise for teleworkers.

Case Studies Microsoft Operations Manager
Top Ranked Microsoft Operations Manager Case Studies

Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by MOM, Progent can now address server problems before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class reliability, safety and productivity.

Microsoft Experts MS SQL Server Programming Companies
Microsoft Expert SQL Server 2008 Upgrade

SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.

Palo Alto Networks PA-220 Series Firewalls Technical Support
Palo Alto Networks App-ID Security Contractor

Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity environment that spans your on-premises and cloud resources and guards any user at any location with any endpoint device.

24x7x365 Cisco and Microsoft Configuration Virtual Helpdesk
Shared Help Desk Remote Support Services

Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Cisco Firepower 4100 Series Firewalls IT Services
Technology Consulting Cisco Firepower Firewalls

Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, and cloud resources.

Edge Routers Specialist
Technical Consultant Catalyst 8500

Cisco has developed a full product line of routers including routers designed to provide the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

Herakles Colocation Center Test Lab Engineer
NLB Test Lab Consulting

Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.