Besides offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training customized to address your specific needs. Progent's consultants also can show you how to build and maintain a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and maintain virtual servers to cut IT costs and improve availability.
Progent can assist you to support System Center 2007 Configuration Manager to simplify administration, enhance security, and increase productivity by ensuring that operating systems and applications are always current, tracking product licenses, and monitoring resource usage profiles so you can make informed purchasing decisions. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package featuring advanced protection, seamless compatibility with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, increased individual output, and stronger intellectual property security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add significant strategic value to your information network
Progent offers two ultra-affordable service bundles intended to enable small businesses to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your network from beyond your firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from an authorized machine within your company firewall to determine your exposure to inside assaults. Both security inventory services are set up and executed from a protected external site.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers a variety RMM options delivered as economical services created to assist your company to identify and resolve a most IT network issues before they get big enough to impact your business.
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are built on mature virtualization architectures that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your company is planning on migrating your main or disaster recovery system to the Herakles data center, Progent offers a variety of cost-effective consulting services that include colocation migration, system installation and updates, network optimization, comprehensive project management, virtual server expertise, offsite monitoring, centralized system administration, application development, business continuity planning and testing, data security evaluation, and the use of Progent's Test Lab.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Microsoft certified experts offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical applications quickly and reliably to appropriate workers, lower software expense and stay compliant by understanding patterns of usage, improve Windows security by improving your awareness of vulnerability and by delivering targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT service packages, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business information systems enterprise-class reliability, security, and productivity.
ProSight Reporting is a growing suite of real-time reporting utilities designed to integrate with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to carry out your migration to Exchange 2010, generate thorough documentation of your new messaging system, educate your network support staff and users to get them ramped up rapidly on Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent is among the most qualified information technology consulting companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting options are based upon proven virtualization architectures that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent is convinced that a carefully designed and executed information system can be a vital factor for accelerating a company's success, and we follow this belief in our own network environment. Progent has built a zero-downtime virtual office infrastructure that enables our in-house consultants and authorized contractors to offer rapid and efficient service, cooperate easily on challenging projects, and experience career and private maturity by being part of a dynamic business culture of personal drive and freedom.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas such as multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to install and maintain virtual servers to reduce IT expenses and improve availability.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and more secure AD implementation. Both options also offer the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with information security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize familiar independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and efficient.
Hybrid Microsoft 365 and Exchange Network Consultant
Progent's wireless site survey services make it easy to plan, implement and debug a Wi-Fi LAN customized for your facilities, providing you a wireless solution that has the reception, performance, capacity, data protection, and hand-off capability your business requires.
For large businesses, Progent can leverage internal IT staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox conformance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field consultants and specialists to help with a campus relocation or office move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming raw data into useful understanding of your company and customers.
System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for key workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure installed across local datacenters and cloud environments. Progent's consulting team offers world-class remote and onsite expertise to assist organizations of any size to design, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to SCOM 2016 from older releases or from other monitoring products, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's certified Windows Server 2003 consultants offer computer support and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include system design, deployment, project management, on-premises and remote network support and repair, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-authorized consultants can show you how to rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, provide configuration and integration services, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Server 2007, develop a company-wide security plan that encompasses portal solutions, and provide maintenance and Help Desk services.
Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Progent offers nationwide online technical support and consulting services for companies that run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a variety of services such as desktop support, upgrading to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or moving to iCloud. Online network consulting offers maximum leverage for your information technology dollar by extending user efficiency and limiting the hours charged for computer repair services. Advanced online access tools and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and money by going to your site. In most of cases your IT problems can be remediated by telephone or via a mix of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist with the most challenging network issues.