New IT Technology and Progent Solutions

Microsoft made available the latest version of Microsoft Communications Server, Microsoft's solution for unifying presence awareness, instant messaging, video conferencing, and software-based VoIP. The most recent edition of Office Communications Server 2007 features enhancements that give IT managers more flexibility for supporting their communications infrastructure efficiently while representing an expandable platform for collaborative work activity.

To reduce costs, increase efficiency, and support collaboration, the latest version of Microsoft Communications Server permits dial-in audioconferencing to eliminate expensive third-part services with an on-premises conferencing bridge that is administered as part of the overall communications environment. Microsoft Communications Server 2007 also now features desktop sharing, which allows workers to share their PC seamlessly and launch audio communications and collaborate with colleagues external to the organization on Windows PC, Apple Mac, or Linux computers through a web connection. The latest version of Microsoft Communications Server also allows geographically scattered teams to work together by taking part in topic-based dialogues that extend over time. This tool provides users with a list of all available chat rooms and topics, automatically archives chats in a file format that addresses compliance regulations, delivers utilities to look through the complete record of discussion on a given theme, and provides triggers and alarms to notify someone about recent updates.

the latest edition of Office Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant window allows support personnel or team secretaries to manage calls and conferences on behalf of other users, set up workflows to direct phone calls, and manage larger numbers of incoming communications via a user-friendly interface. The Session Initiation Protocol trunking capability enables companies to cut expenses by setting up a direct Voice over IP connection between an IP telephony service provider and Microsoft Office Communications Server without requiring in-house gateways. Also, Microsoft Office Communicator Mobile support has been extended to more device platforms such as the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Integrate Microsoft Office Communications Server
A Standard Edition Office Communications Server 2007 hosts all necessary services on a single Front End Server. The minimal expense in hardware and simplicity of administration make this configuration is optimal for small and mid-sized organization and for branch offices. Office Communications Server 2007 relies on Microsoft Windows Server and taps into core Windows platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add instant collaboration capabilities and presence awareness to popular Office applications such as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information from your server can also be added to productivity applications. Microsoft Office Communications Server 2007 also acts as the presence engine for team web sites and portals, providing presence and IM access from within Windows SharePoint Services sites.

Progent's Microsoft-certified professionals can provide professional consulting services for all these technologies and can help your company in planning and implementing a rollout of Microsoft Office Communications Server so as to maximize the business impact of this IM, presence, and VoIP solution. Progent can also help you to migrate from Microsoft Live Communications Server 2005 to the latest edition of Microsoft Office Communications Server.

Progent's consultants can assist you to deploy Office Communications Server and integrate a range of Microsoft platforms to benefit from the presence awareness, IM, and Voice over IP features enabled by Microsoft Office Communications Server 2007:

Windows Server 2008 Planning and Support
Progent offers a range of Windows Server 2008 planning and maintenance services that can help small companies to benefit from Windows Server 2008. Progent's Microsoft-certified engineers can help you to evaluate the ways Windows Server 2008 could enhance the business value of your information network so that you can cost-justify an upgrade. Progent can show you how to pilot Microsoft Windows Server 2008 so that you can determine its reliability, performance, and compatibility handling realistic applications. Progent can assist with creating a rollout strategy, assess and improve existing network infrastructure, document archiving and recovery procedures, analyze security mechanisms and guidelines, assist in installing actual and virtual servers, develop high-availability solutions including server and storage clustering, educate your internal network administration team, and deploy proactive server and network monitoring processes to ensure system security and performance.

Microsoft Exchange Server Design, Setup, and Maintenance Support
Progent's expert consultants can show you how to design and deploy an efficient Microsoft Exchange 2007 migration plan that avoids network disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. Progent's Exchange Server 2007 support, repair, and design offerings include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server. Progent's services feature integration with your network, connectivity with mobile computing products, automated monitoring of performance and network security, spam and virus filtering, patch and service pack control, Help Desk support, per-day data backup, and comprehensive email management services.

SharePoint Server Integration Services
Progent can offer assistance for designing, configuring, and managing successful Microsoft Office SharePoint Server installations that can dramatically improve key aspects of your company's information environment such as teamwork, web portal, corporate-wide search, forms-driven business processes, access to actionable information, and content management. Progent's Microsoft-certified engineers can assist your company to evaluate the business case for deploying Office SharePoint, deliver configuration and installation support, help you to configure Microsoft SQL Server 2008 as a back-office database engine, enhance your network infrastructure, integrate your off-the-shelf and custom business software to work with Office SharePoint Server, create a comprehensive security plan that incorporates portal solutions, and deliver online and in-person troubleshooting and Help Desk Call Center services.

Microsoft SQL Server Design and Support
Progent's SQL Server engineers can help you installs SQL Server 2008 properly, and that your SQL-powered RDBM system is incorporated thoroughly with your application software. Progent can provide continuous server monitoring to ensure your corporate information system is always available, and Progent's online Technical Response Center is ready to offer fast solutions for SQL database problems. Progent's certified network protection consultants can evaluate your business-wide security processes and technologies and recommend enhancements for more complete regulatory compliance. Progent's developers can assist your company to develop or customize line-of-business programs or web sites rely on information managed by Microsoft SQL Server.

Windows Active Directory Support Services
Windows Active Directory requires significant practical experience to integrate optimally across an enterprise. Progent's Microsoft qualified Active Directory engineers are experts in designing, integrating, and supporting sophisticated Enterprise Active Directory installations. Progent's fields of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual legacy version configuration objects in production Active Directory systems, and fixing failed configurations of Active Directory and Active Directory-associated applications.

Desktop Support Services
Progent's Microsoft-certified desktop support consultants offer a wide array of affordable support services to help your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows. Progent can provide onsite or online assistance for single PCs and moble devices or work with you to plan and implement a company-wide migration to the latest version of Windows. Progent can also install Office or Microsoft Dynamics applications on your client PCs so they communicate efficiently with all Microsoft applications, software from third-party publishers, business servers, and line-of-business solutions throughout your network. Progent can also supply consultants and technical workers to assist your company to prepare for and implement a company relocation or consolidation organized to cause the least possible interruption to your business.

Wireless Technologies Planning and Support
Progent's professionals provide expertise in multiple technologies related to mobile networking including network infrastructure, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified professionals can save your business time and money by applying their wireless background to help you choose and configure wireless connectivity solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile data devices perform more reliably.

Urgent Online Technical Support
Progent's National Support Center provides national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and remote secure network access to troubleshoot and resolve network problems rapidly and economically. The scope of IT experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as needed.

To learn additional details about Progent's consulting services for Microsoft Office Communications Server 2007, call 1-800-993-9400 or see Contact Progent.