Office Communications Server 2007 Support Services Microsoft unveiled the most recent version of Microsoft Communications Server, Microsoft's platform for unifying presence, instant messaging, teleconferencing, and software-based VoIP. The latest edition of Office Communications Server includes improvements that offer IT organizations more versatility for managing their communications system effectively while providing an expandable architecture for collaborative business activity.

To reduce costs, increase productivity, and enhance collaboration, the new release of Microsoft Office Communications Server allows phone conferencing to replace costly outside services with an on-premises conferencing bridge that can be controlled along with the current communications infrastructure. Office Communications Server 2007 also now features desktop sharing, which allows workers to share their PC seamlessly and initiate audio communications and team up with colleagues outside the organization on PC, Apple Mac, or Linux-powered platforms through a Web-based connection. The latest version of Office Communications Server also enables geographically dispersed groups to work together by participating in theme-based dialogues that extend over time. This application supplies users with a list of all active discussion sessions and topics, automatically backs up chats in an XML file format that addresses auditing requirements, delivers utilities to search the complete history of discussion on a specific topic, and provides filters and alarms to notify people of recent posts.

Release 2 of Microsoft Communications Server 2007 also includes enhanced support for voice communications and mobile workers. The new attendant window permits receptionists or group administrators to control phone calls and conferences on behalf of associates, set up workflows to direct calls, and handle larger numbers of incoming communications through a software-based interface. The Session Initiation Protocol trunking feature enables companies to reduce expenses by establishing up a straight-through Voice over IP connection between an Internet phone service provider and Microsoft Office Communications Server 2007 without requiring on-premises VoIP gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Integrate Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server manages all necessary services on one physical Front End Server. The minimal expense in computer hardware and ease of administration make this version is optimal for small and medium-sized organization and for branch offices. Office Communications Server 2007 relies on Microsoft Windows Server and taps into core Windows Server technologies like as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add real-time collaboration capabilities and presence awareness to popular MS Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness from your server can also be added to productivity applications. Microsoft Communications Server 2007 also acts as the presence mechanism for team web sites and web portals, providing presence awareness and IM access from within SharePoint Services sites.

Microsoft Office Communications Server 2007 Release 2 Consulting and Support

Progent's Microsoft-Gold certified engineers can provide expert consulting services for all these technologies and can help your company in designing and implementing an installation of Office Communications Server 2007 in order to maximize the business impact of this communications platform. Progent can also assist you to migrate from Microsoft Live Communications Server 2005 to the Release 2 version of Office Communications Server 2007.

Progent's IT professionals can help you to install Microsoft Office Communications Server and integrate a range of Microsoft platforms to benefit from the presence awareness, IM, and Voice over IP capabilities enabled by Microsoft Communications Server:

Microsoft Windows Server 2008 Support
Progent offers a range of Windows Server 2008 planning and integration services that can assist small organizations to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist you to evaluate the ways Windows Server 2008 could improve the business value of your network so that you can cost-justify an upgrade. Progent can show you how to pilot Microsoft Windows Server 2008 in order to assess its stability, responsiveness, and operability handling realistic applications. Progent can help with developing a deployment plan, assess and enhance existing network infrastructure, document archiving and restoration processes, analyze security architecture and guidelines, assist in integrating actual and virtualized machines, develop fault-tolerant solutions including server and storage clustering with Hyper-V, train your in-house network management staff, and deploy proactive 24x7 monitoring processes to ensure system protection and efficiency.

Exchange Server 2007 Planning, Setup, Maintenance, and Hosting Support
Progent's Microsoft certified support team can help you design and implement an efficient Exchange Server 2007 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007. Progent's Exchange Server Hosting Services provide a world-class data center that features redundant electrical and environmental control systems, round-the-clock site security and operations center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for high availability, easy scalability, and rapid restoration. Progent's services include complete incorporation with your business network, access to mobile computing products, continual tracking of performance and network security, spam and virus filtering, patch and service pack control, Help Desk support, per-day backup, and comprehensive email administration services.

Office SharePoint Server 2007 Consulting and Support
Progent can offer assistance for planning, deploying, and managing productive SharePoint Server installations that can significantly improve key areas of your organization's IT environment including collaboration, intranet portal, company-wide search, forms-driven business processes, delivery of management intelligence, and document management. Progent's Microsoft Gold certified engineers can help your company to assess the business case for implementing Office SharePoint, deliver configuration and installation expertise, help your business to set up SQL Server as a back-office database engine, enhance your network infrastructure, integrate your off-the-shelf and custom business software to work with SharePoint Server, create a comprehensive protection plan that incorporates portal technology, and provide remote and in-person repair and Help Desk Call Center support.

Microsoft SQL Server 2008 Integration and Maintenance
Progent's SQL Server consultants can help your small business installs Microsoft SQL Server 2008 efficiently, and that your SQL Server data management solution is integrated effectively with your applications. Progent offers 24x7 network monitoring to ensure your business network is always available, and Progent's online Help Desk Call Center is available to provide rapid remediation for SQL-related issues. Progent's certified data security consultants can evaluate your company-wide security processes and mechanisms and recommend enhancements for better protection. Progent's developers can assist your company to create or customize business applications or web sites utilize databases managed by Microsoft SQL Server 2008.

Windows Active Directory Support Services
Windows Active Directory requires significant practical experience to integrate efficiently across an enterprise. Progentís Microsoft certified Active Directory engineers are experts in designing, integrating, and maintaining complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and repair of failed installations of AD and Active Directory-associated applications.

PC Desktop Support Services
Progent's certified desktop support experts offer a broad array of affordable services to assist you business to install, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows. Progent can provide onsite or remote help for single desktop computers and handheld devices or work with you to design and carry out a large-scale rollout of the newest release of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate productively with all Microsoft programs, products from third-party vendors, database servers, and line-of-business solutions throughout your network. Progent can also provide consultants and technical workers to assist you to plan for and implement a site relocation or merger designed to cause minimal disruption of your business.

Wireless Technologies Planning and Support
Progentís professionals offer experience in multiple technologies related to mobile connectivity including system topology, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your organization time and money by using their wireless expertise to help you select and configure mobile networking technologies that make sense for your business. Progent can also optimize your IT infrastructure so that mobile handhelds work more reliably.

Urgent Remote Troubleshooting
Progentís National Support Center offers nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone support and online direct network access to troubleshoot and repair network problems quickly and economically. The breadth of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to competent experts as required.

For additional details about Progent's consulting services for Office Communications Server 2007, call 1-800-993-9400 or visit Contact Progent.



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