Microsoft made available the newest version of Microsoft Communications Server, Microsoft's solution for streamlining presence, instant messaging, teleconferencing, and IP-based calling. The newest version of Office Communications Server includes enhancements that offer IT managers more flexibility for managing their communications infrastructure effectively while representing an expandable platform for collaborative work activity.
To lower costs, increase efficiency, and enhance teamwork, the latest edition of Microsoft Office Communications Server permits phone conferencing to replace expensive third-part services with an on-premises audioconferencing bridge that is maintained as part of the current communications environment. Microsoft Communications Server 2007 Release 2 also now features desktop sharing, which enables users to share their PC seamlessly and launch audio communications and cooperate with colleagues external to the organization on PC, Mac, or Linux-powered computers via a Web-based connection. The latest release of Microsoft Communications Server 2007 also enables geographically scattered groups to collaborate by participating in topic-based discussions that extend over time. This tool supplies participants with an index of all available chat rooms and topics, automatically backs up chats in an XML file format that meets auditing regulations, provides tools to look through the entire history of chat on a given topic, and offers filters and alerts to notify people of new updates.
The new version of Microsoft Communications Server also includes improved support for voice communications and mobility. The new attendant window permits support personnel or group administrators to manage phone calls and conferences for associates, set up processes to route calls, and handle larger numbers of incoming calls via a user-friendly interface. A new Session Initiation Protocol trunking capability enables businesses to cut expenses by setting up a direct Voice over IP connection between an IP phone service supplier and Office Communications Server 2007 without requiring on-premises VoIP gateways. In addition, Office Communicator Mobile functionality has been extended to more device platforms such as the Nokia S40, Blackberry, and Windows Mobile.
How Progent's Microsoft Gold certified Engineers Can Help Your Business to Integrate Microsoft Communications Server
A Standard Edition Microsoft Communications Server manages all required services on a single Front End Server. The small investment in computer hardware and simplicity of management make this configuration is optimal for small and medium-sized businesses and for branch offices. Microsoft Office Communications Server is powered by Windows Server and taps into powerful Windows platforms such as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server, you can incorporate instant collaboration capabilities and presence to ubiquitous MS Office applications such as Outlook, Excel, and Word. Presence awareness generated by the server can also be incorporated into productivity applications. Microsoft Office Communications Server 2007 also acts as the presence mechanism for collaborative web sites and portals, delivering presence and Instant Messaging access from within SharePoint Services sites.
Progent's Microsoft-Gold certified professionals offer expert consulting support for all these areas and can assist you in planning and executing a deployment of Microsoft Communications Server 2007 so as to optimize the productivity value of this IM, presence, and VoIP solution. Progent can in addition assist you to upgrade from Microsoft Live Communications Server to the latest version of Office Communications Server.
Progent's consulting experts can assist your company to deploy Microsoft Office Communications Server and integrate a range of Microsoft technologies to benefit from the presence awareness, IM, and VoIP features enabled by Microsoft Office Communications Server 2007:
Windows Server 2008 Expertise
Progent provides a range of Microsoft Windows Server 2008 planning and integration services that can help small businesses to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to understand the ways Windows Server 2008 could improve the productivity of your information network in order to rationalize an upgrade. Progent can help you pilot Windows Server 2008 in order to assess its reliability, throughput, and compatibility handling your applications. Progent can help with creating a deployment plan, evaluate and enhance your current network infrastructure, develop archiving and restoration procedures, evaluate security mechanisms and guidelines, help in setting up actual and virtual machines, develop high-availability solutions including server and storage clustering, train your in-house IT administration staff, and deploy automated 24x7 monitoring operations to ensure system security and performance.
Exchange Server 2007 Design, Configuration, Maintenance, and Hosting Support
Progent's Microsoft certified support team can show you how to design and deploy a smooth Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007. Progent's MS Exchange Hosting Services offer an enterprise-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and operations center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for high uptime, easy scalability, and fast recovery. Services feature complete incorporation with your network, access to mobile computing devices, automated monitoring of performance and security, spam filtering, patch and revision control, Contact Center support, per-day data backup, and comprehensive messaging administration services.
Microsoft SharePoint Server Consulting and Support
Progent can provide help for designing, deploying, and managing successful Microsoft Office SharePoint Server installations that can significantly improve important areas of your IT network including teamwork, web portal, company-wide search, forms-based business processes, access to actionable information, and content control. Progent's Microsoft-qualified engineers can help your company to assess the business case for deploying SharePoint Server, provide configuration and integration expertise, help you to configure Microsoft SQL Server 2008 as a back-office database engine, optimize your network architecture, set up your off-the-shelf and specialized application software to operate with SharePoint Server 2007, create a company-wide protection strategy that includes web portal technology, and deliver online and on-premises repair and Call Center services.
SQL Server Integration and Maintenance
Progent's SQL Server engineers can help you installs Microsoft SQL 2008 properly, and that your SQL-powered data management solution is integrated thoroughly with your application software. Progent can provide 24x7 server tracking to ensure your corporate information system is working efficiently, and Progent's remote Help Desk Call Center is ready to offer quick resolutions for SQL-related issues. Progent's certified data protection experts can assess your company-wide security policies and mechanisms and suggest enhancements for more complete regulatory compliance. Progent's programmers can assist your company to create or customize business programs or eCommerce sites rely on information controlled by Microsoft SQL Server 2008.
Active Directory Support Services
Microsoft Windows Active Directory requires significant practical experience to integrate optimally across a large corporation. Progentís Microsoft Gold certified Active Directory engineers are experts in designing, integrating, and troubleshooting complex Enterprise AD projects. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and fixing unsuccessful installations of AD and AD-associated applications.
Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts offer a broad range of affordable support services to help your company to install, configure, repair, and administer desktop PCs and notebooks based on Windows. Progent can offer onsite or remote help for individual PCs and moble devices or work with you to design and carry out a company-wide rollout of the most current release of Windows. Progent can also install Office or Microsoft Dynamics applications on your client PCs so they integrate efficiently with other Microsoft applications, software from third-party vendors, business servers, and key solutions throughout your network. Progent can also supply consultants and technical workers to assist you to prepare for and complete a site relocation or merger organized to cause minimal interruption to your business.
Wireless and Mobility Solutions Planning and Support
Progentís consultants provide expertise in a variety of technologies related to mobile connectivity such as system infrastructure, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your organization time and money by using their wireless background to help you select and configure wireless connectivity solutions that make sense for your business. Progent can also tune your network infrastructure so that wireless PDAs perform better.
Emergency Remote Troubleshooting
Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service professionals offer phone help and online secure network access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to competent specialists as required.
To learn more information about Progent's consulting and support services for Microsoft Communications Server, phone 1-800-993-9400 or see Contact Progent.