Microsoft debuted the latest version of Office Communications Server, Microsoft's platform for unifying presence, instant messaging, web conferencing, and software-based VoIP. The Release 2 version of Microsoft Office Communications Server 2007 includes enhancements that offer IT organizations additional flexibility for managing their communications system efficiently while representing an extensible platform for communications-enabled work processes.
To reduce costs, improve productivity, and enhance teamwork, the new Release 2 of Microsoft Communications Server 2007 allows phone conferencing to eliminate costly third-part services with an on-premises conferencing bridge that is managed as part of the existing communications environment. Microsoft Office Communications Server 2007 also now permits desktop sharing, which enables users to share their desktop transparently and initiate audio communications and collaborate with others outside the organization on PC, Apple Mac, or Linux platforms through a Web-based connection. The new edition of Microsoft Office Communications Server 2007 also allows geographically scattered teams to work together by participating in theme-based discussions that persist over time. This application provides users with a list of all available chat rooms and topics, periodically archives discussions in an XML file format that addresses compliance regulations, delivers utilities to look through the complete history of discussion on a specific topic, and offers triggers and alarms to notify people of new posts.
the latest version of Microsoft Communications Server also incorporates enhanced support for voice communications and mobile workers. The new attendant console allows receptionists or group administrators to manage phone calls and conferences on behalf of other users, establish processes to route phone calls, and manage larger volumes of incoming communications through a user-friendly console. The SIP trunking capability allows companies to reduce costs by setting up a direct Voice over IP connection between an Internet telephony service supplier and Microsoft Communications Server 2007 without requiring on-premises VoIP gateways. In addition, Office Communicator Mobile functionality now includes new platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Consultants Can Assist Your Business to Deploy Microsoft Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 hosts all required services on one physical Front End Server. The small expense in computer hardware and ease of management make this version is ideal for small and medium-sized businesses and for branch offices. Microsoft Office Communications Server is powered by Microsoft Windows Server and taps into powerful Windows Server platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can incorporate instant collaboration capabilities and presence to popular Microsoft Office applications such as Outlook, Excel, and Word. Presence awareness from the server can also be added to line-of-business software. Office Communications Server 2007 also serves as the presence engine for collaborative sites and portals, providing presence awareness and Instant Messaging access from within SharePoint sites.
Progent's Microsoft-certified engineers offer expert technical services for all these areas and can assist you in planning and implementing an installation of Microsoft Office Communications Server so as to optimize the business value of this IM, presence, and VoIP platform. Progent can also assist your company to migrate from Live Communications Server to the Release 2 edition of Microsoft Office Communications Server.
Progent's IT professionals can assist you to deploy Office Communications Server and configure a range of Microsoft technologies to take advantage of the presence, Instant Messaging, and VoIP capabilities enabled by Microsoft Office Communications Server:
Windows Server 2008 Planning and Support
Progent provides a variety of Windows Server 2008 consulting and maintenance services that can help small businesses to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist you to evaluate the ways Microsoft Windows Server 2008 could improve the productivity of your IT system in order to rationalize a migration. Progent can show you how to pilot Microsoft Windows Server 2008 in order to determine its stability, throughput, and compatibility running your workloads. Progent can provide consulting for developing a rollout strategy, assess and enhance your current network environment, develop backup and restoration processes, analyze security architecture and guidelines, assist in setting up physical and virtual machines, design high-availability strategies such as server clustering, educate your in-house IT management team, and deploy proactive 24x7 monitoring processes to ensure system security and performance.
Exchange Server Planning, Installation, Maintenance, and Hosting Support
Progent's Microsoft certified support team can help you define and implement an efficient Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server. Progent's MS Exchange Server Hosting and Management Services offer a world-class data center with redundant power and cooling systems, round-the-clock site security and operations center, plus failover connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized servers for fault tolerance, easy scalability, and fast restoration. Services feature complete incorporation with your business network, access to handheld computing products, automated monitoring of performance and security, spam filtering, security update and service pack management, Helpdesk support, daily data backup, and comprehensive messaging administration support.
Microsoft SharePoint Server 2007 Help
Progent can provide expertise for planning, configuring, and managing successful Microsoft SharePoint Server installations that will dramatically enhance important areas of your IT network such as teamwork, intranet portal, enterprise search, forms-driven business processes, delivery of actionable information, and document management. Progent's Microsoft-qualified engineers can assist you to assess the business case for deploying Office SharePoint, provide configuration and installation expertise, assist you to set up Microsoft SQL Server 2008 as a back-end database engine, enhance your network architecture, set up your off-the-shelf and specialized business software to work with Office SharePoint Server 2007, create a comprehensive protection plan that includes web portal solutions, and deliver remote and in-person troubleshooting and Call Center support.
Microsoft SQL Server 2008 Consulting Services
Progent's SQL Server engineers can help your company installs SQL 2008 properly, and that your SQL-based RDBM solution is integrated thoroughly with your applications. Progent offers automated network tracking to ensure your business information system is healthy, and Progent's online Technical Response Center is ready to provide quick solutions for SQL-related issues. Progent's certified data security experts can evaluate your company-wide security policies and mechanisms and suggest improvements for more complete protection. Progent's programmers can assist you to develop or personalize line-of-business programs or eCommerce sites rely on databases managed by Microsoft SQL Server.
Active Directory Consulting and Support Services
Windows Active Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft certified Active Directory experts are skilled in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory installations. Progentís fields of expertise with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in online AD systems, and repair of failed installations of Active Directory and AD-integrated applications.
PC Desktop Support Services
Progent's certified desktop support consultants can deliver a broad array of affordable services to help your company to install, configure, repair, and administer desktop PCs and laptops powered by Microsoft Windows. Progent can provide onsite or online technical support for single PCs and handheld devices or work with your business to plan and carry out a company-wide migration to the latest release of Windows. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate efficiently with all Microsoft programs, software from third-party vendors, database servers, and key services network-wide. Progent can also supply engineers and technical workers to help you to prepare for and complete a site move or consolidation designed to produce minimal interruption to your productivity.
Wireless Technologies Support
Progentís consultants offer experience in multiple technologies relevant to mobile networking including network infrastructure, wireless data synchronization, wireless security, mobile email, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by applying their wireless experience to help you choose and integrate wireless access solutions that make sense for your company. Progent can also tune your network infrastructure so that wireless handhelds work better.
Emergency Online Technical Support
Progentís Technical Response Center offers national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote secure network connection to isolate and resolve network problems quickly and affordably. The scope of IT expertise available from Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.
To find out additional information about Progent's consulting support for Microsoft Office Communications Server 2007, call 1-800-993-9400 or see Contact Progent.