Office Communications Server 2007 Release 2 Support Services Microsoft unveiled the next edition of Microsoft Communications Server 2007, Microsoft's solution for unifying presence, instant messaging, web conferencing, and Voice over IP. The newest edition of Microsoft Office Communications Server includes enhancements that offer IT managers additional control for maintaining their communications infrastructure effectively while representing an extensible architecture for collaborative work processes.

To lower costs, improve efficiency, and support collaboration, the latest edition of Office Communications Server permits dial-in conferencing to replace expensive third-part services with an in-house audioconferencing software bridge that can be controlled as part of an organization's existing communications environment. Office Communications Server 2007 also now permits desktop sharing, which enables users to share their PC transparently and initiate audio communications and collaborate with others external to the organization on PC, Macintosh, or Linux platforms via a Web-based connection. The new version of Office Communications Server 2007 also allows geographically scattered teams to work together by taking part in topic-based dialogues that extend indefinitely. This tool supplies participants with a list of all active discussion rooms and topics, periodically backs up chats in a format that meets auditing requirements, delivers utilities to search the entire history of discussion on a given theme, and provides filters and alarms to inform people about new updates.

the latest edition of Microsoft Communications Server also incorporates improved support for voice communications and mobile workers. The innovative attendant window permits receptionists or group secretaries to control phone calls and conferences on behalf of other users, set up processes to route calls, and manage larger numbers of incoming calls via a software-based interface. The SIP trunking feature enables businesses to reduce expenses by setting up a direct Voice over IP connection between an Internet phone service supplier and Office Communications Server without requiring in-house VoIP gateways. Also, Office Communicator Mobile functionality now includes more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Business to Benefit from Office Communications Server
A Standard Edition Microsoft Office Communications Server manages all necessary services on a single Front End Server. The minimal investment in computer hardware and ease of administration make this configuration is optimal for small and medium-sized organization and for remote offices. Microsoft Communications Server relies on Windows Server and takes advantage of core Windows Server technologies like as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can add real-time teamwork capabilities and presence to popular Office applications such as Microsoft Office Outlook, Excel, and Microsoft Word. Presence information from the server can also be incorporated into line-of-business applications. Office Communications Server 2007 also serves as the presence engine for collaborative web sites and portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint sites.

Office Communications Server Support Services

Progent's Microsoft-certified professionals offer professional consulting support for all these areas and can help your company in designing and implementing a rollout of Microsoft Office Communications Server in order to maximize the business impact of this communications platform. Progent can in addition assist you to migrate from Live Communications Server 2005 to the current edition of Microsoft Office Communications Server 2007.

Progent's consulting experts can help your company to deploy Microsoft Office Communications Server and integrate a wide of Microsoft technologies to take advantage of the presence awareness, Instant Messaging, and VoIP features enabled by Office Communications Server 2007:

Windows Server 2008 Support
Progent offers a variety of Microsoft Windows Server 2008 consulting and integration services that can help small organizations to benefit from Windows Server 2008. Progent's Microsoft-certified engineers can help your company to understand the ways Microsoft Windows Server 2008 could enhance the business value of your IT system so that you can cost-justify an upgrade. Progent can help you pilot Microsoft Windows Server 2008 so that you can determine its reliability, throughput, and compatibility running your applications. Progent can help with creating a deployment plan, evaluate and improve your current network environment, document backup and restoration processes, analyze security architecture and guidelines, assist in setting up physical and virtual machines, develop high-availability strategies such as server clustering, educate your in-house IT management staff, and deploy proactive server monitoring operations to track your information system's protection and performance.

Microsoft Exchange Server Planning, Configuration, Maintenance, and Hosting Services
Progent's Microsoft certified consultants can help you design and deploy an efficient Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server. Progent's Microsoft Exchange Hosting Services offer an enterprise-class data center that features backed-up electrical and cooling systems, round-the-clock staffed security and operations center, and fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual machines for high availability, smooth scalability, and rapid recovery. Services include complete incorporation with your business network, connectivity with mobile communication devices, continual tracking of efficiency and network security, spam and virus filtering, patch and service pack control, Help Desk Call Center services, per-day data backup, and full messaging administration support.

Office SharePoint Server 2007 Help
Progent can provide expertise for designing, deploying, and managing productive SharePoint Server solutions that can significantly enhance important aspects of your IT network such as collaboration, intranet portal, company-wide search, forms-based business processes, access to business intelligence, and content control. Progent's Microsoft Gold certified engineers can assist you to assess the business benefit for deploying SharePoint Server, deliver configuration and installation support, help you to configure Microsoft SQL Server 2008 as a back-end database engine, enhance your network architecture, integrate your standard and specialized application programs to operate with SharePoint Server, develop a comprehensive security plan that includes portal technology, and deliver remote and on-site troubleshooting and Help Desk Call Center services.

Microsoft SQL Server Programming and Support
Progent's SQL Server consultants can help your company installs SQL Server 2008 properly, and that your SQL-based RDBM system is incorporated effectively with your business applications. Progent offers automated network monitoring to ensure your business network is healthy, and Progent's online Technical Response Center is available to offer quick remediation for SQL database problems. Progent's certified computer protection consultants can evaluate your business-wide security processes and mechanisms and recommend improvements for better regulatory compliance. Progent's application developers can assist you to create or customize line-of-business programs or web sites rely on information managed by SQL Server.

Active Directory Consulting and Support Services
Windows Active Directory demands significant hands-on experience to configure efficiently across an enterprise. Progentís Microsoft certified Active Directory consultants are experienced in planning, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online AD environments, and repair of failed configurations of AD and Active Directory-integrated applications.

Desktop Support Services
Progent's Microsoft-certified desktop support experts offer a wide range of cost-effective consulting and support services to help you company to install, integrate, repair, and manage desktop PCs and laptops based on Microsoft Windows. Progent can provide onsite or remote help for single desktop computers and handheld devices or work with your business to design and implement a network-wide rollout of the latest version of Windows. Progent can also configure Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with all Microsoft applications, products from third-party vendors, SQL databases, and key services network-wide. Progent can also provide consultants and technical workers to help you to prepare for and complete a company relocation or consolidation organized to produce minimal disruption of your business.

Wireless Technologies Support
Progentís consultants provide experience in multiple disciplines relevant to mobile networking including network topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your business time and expense by applying their wireless expertise to help you choose and integrate wireless access technologies that make sense for your company. Progent can also tune your network architecture so that wireless handhelds work better.

Urgent Remote Technical Support
Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts provide phone support and online secure computer connection to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to qualified specialists as needed.

For additional information concerning Progent's consulting and support services for Office Communications Server, call 1-800-993-9400 or visit Contact Progent.



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