Office Communications Server 2007 Support Services Microsoft debuted the newest edition of Microsoft Office Communications Server, Microsoft's platform for managing presence awareness, instant messaging, teleconferencing, and IP-based calling. The latest edition of Microsoft Office Communications Server 2007 includes enhancements that give network administrators more control for managing their communications infrastructure efficiently while representing an extensible architecture for communications-enabled business activity.

To reduce expenses, improve productivity, and support collaboration, the latest Release 2 of Office Communications Server allows dial-in conferencing to eliminate expensive outside services with an in-house conferencing bridge that is controlled along with a company's existing communications environment. Microsoft Office Communications Server 2007 also now features desktop sharing, which enables workers to share their PC seamlessly and launch audio communications and team up with others outside the organization on Windows PC, Apple Mac, or Linux-powered computers via a Web-based connection. The latest version of Office Communications Server 2007 also enables geographically dispersed groups to work together by taking part in theme-based dialogues that persist over time. This application provides users with a list of all active chat sessions and themes, automatically archives discussions in an XML format that meets auditing requirements, provides tools to search the complete history of chat on a specific theme, and offers filters and alarms to inform people about recent updates.

The new version of Microsoft Communications Server 2007 also includes enhanced support for voice communications and mobile workers. The innovative attendant console allows receptionists or group administrators to control calls and conferences on behalf of associates, set up workflows to route phone calls, and manage larger numbers of incoming calls via a user-friendly interface. A new SIP trunking capability enables companies to reduce costs by establishing up a direct VoIP connection between an Internet telephony service provider and Microsoft Communications Server 2007 without needing in-house gateways. In addition, Office Communicator Mobile support has been extended to more platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Company to Deploy Microsoft Office Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 manages all required services on a single Front End Server. The minimal investment in hardware and ease of administration make this configuration is ideal for small and mid-sized companies and for branch offices. Office Communications Server is powered by Windows Server and taps into core Windows platforms like as Active Directory, SQL Server, Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server 2007, you can add instant collaboration features and presence to popular MS Office programs such as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence awareness generated by your server can also be integrated into line-of-business software. Microsoft Communications Server also serves as the presence engine for team web sites and web portals, delivering presence awareness and IM support from within SharePoint Services sites.

Microsoft Office Communications Server 2007 Consulting Services

Progent's Microsoft-certified professionals can provide expert consulting services for all these areas and can help you in planning and implementing a rollout of Microsoft Office Communications Server 2007 so as to maximize the productivity value of this communications solution. Progent can in addition help your company to upgrade from Microsoft Live Communications Server 2005 to the latest version of Office Communications Server 2007.

Progent's consultants can assist your company to deploy Office Communications Server and configure a wide of Microsoft platforms to take advantage of the presence, IM, and Voice over IP capabilities available with Office Communications Server:

Microsoft Windows Server 2008 Consulting
Progent offers a range of Windows Server 2008 planning and integration support that can help small businesses to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist you to understand the ways Windows Server 2008 could improve the productivity of your network so that you can rationalize an upgrade. Progent can help you pilot Windows Server 2008 in order to determine its stability, speed, and compatibility handling realistic applications. Progent can assist with developing a deployment plan, assess and enhance your current network infrastructure, document archiving and recovery procedures, analyze security architecture and policies, assist in setting up actual and virtualized servers, develop fault-tolerant strategies such as failover server clustering with Hyper-V, train your internal IT management staff, and deploy proactive round-the-clock monitoring operations to track your information system's security and efficiency.

Exchange Server Planning, Installation, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can help you define and implement a smooth Exchange Server 2007 upgrade strategy that avoids network disruption, reduces long-term service requirements, and makes your Exchange Server 2007 easy to manage. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server. Progent's Exchange Server Hosting Services provide a world-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, plus fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual servers for high availability, easy expandability, and rapid recovery. Progent's services include complete incorporation with your business network, connectivity with handheld computing products, continual tracking of performance and security, spam and virus protection, security update and service pack control, Helpdesk services, per-day backup, and comprehensive email administration services.

Microsoft Office SharePoint Server 2007 Integration Services
Progent can offer help for designing, configuring, and maintaining successful Microsoft SharePoint Server solutions that can significantly enhance important aspects of your company's IT network including collaboration, web portal, corporate-wide search, forms-based business operations, access to actionable intelligence, and document control. Progent's Microsoft Gold certified consultants can assist you to evaluate the business case for implementing SharePoint Server, provide configuration and installation expertise, help you to configure SQL Server as a back-office database, optimize your network infrastructure, set up your standard and specialized business software to operate with Microsoft SharePoint Server, create a comprehensive security strategy that incorporates portal technology, and deliver remote and on-site repair and Help Desk Call Center services.

SQL Server 2008 Design and Support
Progent's SQL Server experts can help your organization configures SQL 2008 properly, and that your SQL Server database system is integrated effectively with your applications. Progent can provide continuous server tracking to ensure your business information system is healthy, and Progent's online Help Desk is available to offer rapid remediation for SQL problems. Progent's certified network protection consultants can evaluate your business-wide security policies and mechanisms and suggest enhancements for better regulatory compliance. Progent's programmers can assist your company to develop or personalize business applications or web sites utilize information managed by SQL Server 2008.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft certified Active Directory engineers are experts in designing, integrating, and troubleshooting sophisticated Enterprise AD installations. Progentís areas of proven competence with Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production Active Directory systems, and repair of failed installations of AD and AD-associated applications.

PC Desktop Support Services
Progent's certified desktop support consultants can deliver a broad array of affordable consulting and support services to help your business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows. Progent can provide on-premises or online technical support for individual desktop computers and handheld devices or help you to plan and implement a large-scale migration to the newest release of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics applications on your client PCs so they communicate efficiently with other Microsoft applications, products from third-party vendors, SQL databases, and key solutions network-wide. Progent can also supply consultants and technical workers to assist you to prepare for and complete a site relocation or merger designed to cause the least possible disruption of your productivity.

Wireless and Mobility Technologies Consulting
Progentís professionals provide expertise in multiple disciplines relevant to mobile connectivity including network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's certified professionals can save your organization work and money by using their wireless background to show you how to choose and configure wireless connectivity solutions that make sense for your company. Progent can also optimize your IT architecture so that mobile handhelds work better.

Urgent Remote Technical Support
Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone support and online secure network connection to isolate and resolve network problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent specialists as required.

To learn more details about Progent's consulting and support services for Microsoft Communications Server, phone 1-800-993-9400 or refer to Contact Progent.

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