Technology News and Progent IT Solutions

Microsoft introduced the R2 edition of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, teleconferencing, and IP-based calling. The most recent edition of Microsoft Office Communications Server includes improvements that offer IT organizations more versatility for maintaining their communications system effectively while providing an expandable architecture for communications-enabled work activity.

To reduce costs, improve productivity, and support teamwork, the latest edition of Office Communications Server 2007 allows dial-in conferencing to eliminate expensive third-part services with an on-premises audioconferencing software bridge that can be controlled along with the current communications environment. Office Communications Server 2007 also now permits desktop sharing, which enables workers to share their PC transparently and launch audio communications and cooperate with others outside the company on Windows PC, Apple Mac, or Linux-powered computers through a Web-based interface. The new edition of Office Communications Server also enables geographically scattered groups to collaborate by taking part in theme-based dialogues that persist indefinitely. This tool supplies users with a list of all active discussion sessions and topics, periodically archives chats in an XML file format that addresses compliance regulations, delivers tools to search the complete record of discussion on a specific topic, and offers triggers and alarms to notify people of new updates.

the new edition of Office Communications Server also incorporates enhanced support for voice communications and mobility. The new attendant window allows receptionists or group secretaries to manage calls and conferences for other users, establish processes to direct phone calls, and manage higher volumes of incoming communications through a user-friendly console. A new Session Initiation Protocol trunking capability enables businesses to reduce expenses by establishing up a straight-through Voice over IP interface between an IP phone service supplier and Microsoft Communications Server 2007 without requiring on-premises VoIP gateways. Also, Office Communicator Mobile functionality now includes more device platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Engineers Can Assist Your Business to Benefit from Microsoft Office Communications Server
A Standard Edition Microsoft Communications Server 2007 manages all necessary services on a single Front End Server. The small investment in hardware and ease of administration make this version is ideal for small and mid-sized companies and for remote offices. Microsoft Office Communications Server 2007 relies on Microsoft Windows Server and taps into core Windows platforms like as Active Directory, SQL Server, Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add real-time teamwork features and presence awareness to popular Microsoft Office applications such as Outlook, Excel, and Word. Presence awareness from the server can also be integrated into line-of-business software. Office Communications Server 2007 also serves as the presence engine for team web sites and web portals, delivering presence and IM access from within SharePoint sites.

Progent's Microsoft-Gold certified engineers can provide professional technical support for all these technologies and can help your company in designing and implementing a rollout of Microsoft Office Communications Server 2007 so as to optimize the productivity impact of this IM, presence, and VoIP solution. Progent can also assist your company to migrate from Live Communications Server 2005 to the current edition of Microsoft Communications Server 2007.

Progent's IT professionals can assist your company to deploy Microsoft Communications Server and configure a wide of Microsoft platforms to benefit from the presence, Instant Messaging, and VoIP capabilities enabled by Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Planning and Support
Progent offers a range of Microsoft Windows Server 2008 consulting and maintenance services that can help small organizations to benefit from Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist your company to evaluate the ways Windows Server 2008 could enhance the business value of your information network so that you can rationalize an upgrade. Progent can help you pilot Microsoft Windows Server 2008 so that you can determine its stability, throughput, and compatibility handling your applications. Progent can assist with creating a deployment plan, evaluate and enhance your current network environment, document backup and recovery processes, evaluate security mechanisms and guidelines, help in setting up actual and virtual machines, develop high-availability solutions including server clustering, train your internal IT administration team, and set up proactive server monitoring operations to track your information system's security and efficiency.

Microsoft Exchange Server Design, Configuration, and Maintenance Services
Progent's Microsoft certified support team can help you define and implement an efficient Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007. Progent's services feature complete incorporation with your business network, access to mobile communication devices, continual monitoring of efficiency and security, spam filtering, patch and service pack control, Contact Center support, per-day backup, and comprehensive email management services.

SharePoint Server 2007 Help
Progent can provide expertise for designing, configuring, and managing productive Microsoft Office SharePoint Server installations that can dramatically enhance key aspects of your information system including teamwork, web portal, corporate-wide search, forms-driven business processes, delivery of business intelligence, and document control. Progent's Microsoft-qualified consultants can help your company to evaluate the business benefit for adopting SharePoint Server 2007, provide setup and integration expertise, assist your business to set up SQL Server 2008 as a back-office database engine, optimize your network architecture, set up your standard and custom business programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that incorporates portal solutions, and deliver remote and on-site repair and Help Desk services.

SQL Server 2008 Design and Support
Progent's SQL Server engineers can help your business installs Microsoft SQL 2008 properly, and that your SQL Server database solution is incorporated seamlessly with your business applications. Progent can provide automated network tracking to ensure your business information system is working efficiently, and Progent's online Technical Response Center is ready to offer fast solutions for SQL-related issues. Progent's certified data security consultants can assess your business-wide security policies and technologies and suggest improvements for more complete protection. Progent's application developers can assist your company to develop or customize business applications or eCommerce sites rely on databases controlled by SQL Server.

Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant field experience to integrate efficiently across an enterprise. Progent’s Microsoft Gold certified Active Directory engineers are skilled in designing, deploying, and supporting sophisticated Enterprise Active Directory installations. Progent’s fields of proven competence with Windows 2003 and 2008 AD include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online AD systems, and fixing failed configurations of Active Directory and Active Directory-associated applications.

Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable support services to help you company to install, configure, repair, and administer workstations and laptops based on Windows. Progent can provide on-premises or online help for individual PCs and handheld devices or work with your business to design and implement a company-wide rollout of the newest version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate efficiently with other Microsoft applications, products from popular vendors, SQL databases, and key services network-wide. Progent can also supply consultants and technicians to assist you to plan for and complete a site relocation or consolidation organized to produce the least possible disruption of your business.

Wireless Solutions Expertise
Progent’s consultants provide expertise in multiple disciplines relevant to mobile networking including system infrastructure, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified experts can save your company time and expense by using their wireless background to help you select and integrate wireless networking technologies that make sense for your business. Progent can also optimize your IT infrastructure so that wireless handhelds work more reliably.

Emergency Online Technical Support
Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and remote secure network access to troubleshoot and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed.

For more details concerning Progent's support for Microsoft Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.