New IT Technology and Progent IT Solutions

Microsoft debuted the most recent version of Microsoft Communications Server, Microsoft's platform for managing presence, IM infrastructure, teleconferencing, and IP-based calling. The newest edition of Microsoft Office Communications Server 2007 features enhancements that give network administrators additional control for managing their communications infrastructure effectively while representing an extensible platform for collaborative work processes.

To reduce expenses, improve efficiency, and enhance collaboration, the new edition of Microsoft Communications Server 2007 allows phone conferencing to eliminate costly third-part services with an in-house audioconferencing software bridge that is controlled as part of a company's current communications infrastructure. Microsoft Office Communications Server also now permits desktop sharing, which enables workers to share their desktop transparently and initiate audio communications and collaborate with others external to the company on PC, Macintosh, or Linux-powered platforms via a web interface. The latest version of Microsoft Office Communications Server also allows geographically dispersed groups to work together by taking part in theme-based dialogues that persist indefinitely. This application provides participants with an index of all available discussion rooms and themes, periodically archives chats in an XML format that addresses compliance requirements, delivers utilities to look through the complete history of discussion on a specific theme, and offers filters and alarms to inform people about recent posts.

the latest edition of Office Communications Server 2007 also includes enhanced support for voice communications and mobility. The innovative attendant console allows receptionists or group secretaries to control calls and conferences on behalf of associates, set up workflows to route phone calls, and manage higher numbers of incoming calls via a software-based console. The Session Initiation Protocol trunking capability allows businesses to cut costs by establishing up a direct Voice over IP interface between an IP phone service supplier and Microsoft Communications Server without requiring on-premises gateways. Also, Microsoft Office Communicator Mobile functionality now includes new platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Assist You to Benefit from Office Communications Server 2007
A Standard Edition Office Communications Server hosts all required services on a single Front End Server. The small expense in computer hardware and ease of management make this configuration is optimal for small and medium-sized organization and for branch offices. Microsoft Communications Server is based on Windows Server and taps into powerful Windows Server technologies such as Active Directory, SQL Server, Operations Manager, and Exchange Server. With Office Communications Server, you can add instant teamwork features and presence awareness to popular MS Office applications like as Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness from your server can also be integrated into productivity software. Microsoft Office Communications Server 2007 also serves as the presence mechanism for team web sites and web portals, delivering presence and Instant Messaging support from within SharePoint Services sites.

Progent's Microsoft-certified engineers offer professional technical services for all these areas and can assist your company in designing and implementing a rollout of Microsoft Office Communications Server 2007 in order to optimize the business value of this communications platform. Progent can also assist you to migrate from Live Communications Server to the current version of Office Communications Server.

Progent's consulting experts can assist you to install Microsoft Office Communications Server and configure a wide of Microsoft platforms to benefit from the presence awareness, Instant Messaging, and Voice over IP capabilities enabled by Microsoft Office Communications Server 2007:

Windows Server 2008 Planning and Support
Progent offers a range of Windows Server 2008 consulting and integration services that can help small companies to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to understand the areas where Microsoft Windows Server 2008 could enhance the productivity of your IT system so that you can cost-justify a migration. Progent can help you pilot Windows Server 2008 so that you can assess its stability, speed, and compatibility running realistic applications. Progent can assist with creating a deployment strategy, assess and improve your current network infrastructure, document backup and restoration processes, analyze security mechanisms and guidelines, assist in integrating physical and virtualized machines, design fault-tolerant solutions such as server clustering with Hyper-V, train your in-house IT management staff, and set up proactive 24x7 monitoring processes to ensure your information system's security and performance.

Microsoft Exchange Server Design, Configuration, Troubleshooting, and Hosting Services
Progent's expert support team can help you design and deploy a smooth Exchange Server 2007 upgrade plan that avoids network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server. Progent's Exchange Hosting Support Services offer a world-class data center with backed-up power and environmental control systems, 24x7 staffed security and IT support center, and failover connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual servers for service continuity, easy expandability, and fast restoration. Progent's services feature complete incorporation with your business network, connectivity with mobile computing products, automated tracking of performance and security, spam and virus filtering, patch and revision control, Contact Center services, daily backup, and full messaging administration support.

Microsoft SharePoint Server Integration Services
Progent can provide help for designing, configuring, and maintaining successful SharePoint Server solutions that will significantly enhance important aspects of your organization's information environment such as collaboration, web portal, company-wide search, forms-based business processes, delivery of actionable intelligence, and document control. Progent's Microsoft-qualified consultants can help your company to evaluate the business case for adopting Office SharePoint, provide configuration and installation support, assist your business to configure SQL Server 2008 as a back-end database, optimize your network architecture, set up your standard and custom application programs to work with Office SharePoint Server 2007, develop a company-wide protection plan that incorporates portal technology, and provide online and on-site troubleshooting and Help Desk services.

Microsoft SQL Server 2008 Design and Support
Progent's SQL Server experts can make sure your organization configures SQL 2008 properly, and that your SQL-based data management system is integrated thoroughly with your application software. Progent can provide automated server monitoring to ensure your corporate network is healthy, and Progent's online Technical Response Center is ready to offer quick solutions for SQL issues. Progent's certified network protection experts can evaluate your company-wide security policies and mechanisms and recommend enhancements for more complete regulatory compliance. Progent's developers can help you to develop or customize line-of-business applications or web sites rely on databases managed by SQL Server.

Windows Active Directory Support Services
Microsoft Windows Active Directory demands significant hands-on experience to integrate optimally across an enterprise. Progent’s Microsoft Gold certified Active Directory experts are experienced in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progent’s areas of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in production Active Directory environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.

PC Desktop Support Services
Progent's certified desktop support experts can deliver a broad array of cost-effective services to help your business to install, integrate, repair, and administer workstations and notebooks powered by Windows. Progent can provide on-premises or remote technical support for single desktop computers and handheld devices or help you to plan and carry out a large-scale rollout of the newest version of Windows. Progent can also install Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate efficiently with all Microsoft programs, products from popular publishers, business servers, and key services network-wide. Progent can also supply engineers and technical workers to help you to prepare for and implement an office relocation or consolidation designed to cause the least possible interruption to your productivity.

Wireless Technologies Support
Progent’s consultants offer experience in multiple disciplines relevant to mobile connectivity including network topology, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified professionals can save your organization work and money by using their wireless expertise to help you choose and integrate mobile networking technologies that make sense for your company. Progent can also optimize your IT architecture so that wireless appliances perform more reliably.

Urgent Remote Technical Support
Progent’s National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service experts provide telephone support and remote secure network connection to isolate and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to competent specialists as required.

For additional details concerning Progent's support for Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.