Microsoft Communications Server Expertise Microsoft began shipping the Release 2 version of Microsoft Office Communications Server, Microsoft's platform for unifying presence awareness, IM infrastructure, video conferencing, and software-based VoIP. The most recent version of Office Communications Server features improvements that give IT organizations additional control for managing their communications system efficiently while representing an extensible architecture for communications-enabled work processes.

To reduce costs, increase productivity, and promote teamwork, the latest edition of Microsoft Office Communications Server 2007 allows dial-in conferencing to eliminate costly third-part services with an in-house conferencing bridge that is controlled along with the existing communications environment. Microsoft Communications Server 2007 also now permits desktop sharing, which enables workers to share their PC transparently and initiate calls and collaborate with colleagues external to the company on Windows PC, Mac, or Linux-powered computers through a web connection. The new release of Microsoft Communications Server also enables geographically dispersed groups to work together by taking part in theme-based discussions that persist indefinitely. This application provides participants with a list of all active discussion sessions and topics, automatically backs up discussions in an XML file format that meets auditing requirements, delivers utilities to search the complete history of discussion on a specific theme, and offers triggers and alarms to inform people of new updates.

The new version of Microsoft Communications Server 2007 also incorporates improved support for voice and mobile workers. The innovative attendant console permits support personnel or team administrators to control calls and conferences on behalf of other users, establish processes to route phone calls, and handle higher volumes of incoming communications through a user-friendly interface. The SIP trunking feature enables businesses to cut expenses by establishing up a direct VoIP interface between an IP telephony service supplier and Microsoft Office Communications Server 2007 without requiring in-house gateways. Also, Office Communicator Mobile support has been extended to new platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Assist Your Business to Benefit from Microsoft Communications Server
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on one physical Front End Server. The minimal investment in hardware and simplicity of administration make this configuration is optimal for small and medium-sized organization and for remote offices. Microsoft Office Communications Server is powered by Microsoft Windows Server and taps into core Windows Server platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Office Communications Server 2007, you can incorporate real-time teamwork features and presence to ubiquitous MS Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Word. Presence awareness from the server can also be incorporated into productivity applications. Office Communications Server also acts as the presence mechanism for team web sites and web portals, delivering presence awareness and IM support from within Windows SharePoint Services sites.

Office Communications Server Help

Progent's Microsoft-Gold certified engineers can provide professional consulting support for all these technologies and can assist you in designing and executing a deployment of Microsoft Communications Server so as to maximize the productivity value of this IM, presence, and VoIP platform. Progent can also help your company to migrate from Live Communications Server to the latest edition of Microsoft Office Communications Server 2007.

Progent's IT professionals can assist you to deploy Office Communications Server and integrate a range of Microsoft platforms to take advantage of the presence awareness, IM, and VoIP features available with Office Communications Server 2007:

Windows Server 2008 Expertise
Progent provides a range of Windows Server 2008 consulting and integration services that can help small companies to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can help your company to understand the ways Microsoft Windows Server 2008 could improve the productivity of your IT system so that you can cost-justify an upgrade. Progent can help you pilot Microsoft Windows Server 2008 in order to determine its reliability, speed, and operability handling your workloads. Progent can provide consulting for developing a deployment plan, evaluate and improve existing network environment, document archiving and restoration procedures, analyze security architecture and guidelines, help in setting up actual and virtual servers, develop high-availability solutions such as server and storage clustering with Hyper-V, train your internal IT management staff, and deploy automated server and network monitoring processes to track your information system's security and performance.

Exchange Server 2007 Planning, Configuration, Maintenance, and Hosting Services
Progent's Microsoft certified support team can help you design and deploy a smooth Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server. Progent's MS Exchange Server Hosting Services provide an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and IT support center, plus fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are set up as virtualized machines for service continuity, smooth expandability, and fast recovery. Progent's services include complete incorporation with your business network, access to handheld communication products, continual monitoring of performance and security, spam protection, patch and service pack management, Help Desk Call Center support, daily data backup, and comprehensive messaging management services.

Office SharePoint Server Help
Progent can offer expertise for designing, deploying, and maintaining productive Microsoft Office SharePoint Server solutions that will dramatically improve key aspects of your information system such as collaboration, web portal, corporate-wide search, forms-driven business processes, access to business intelligence, and document management. Progent's Microsoft Gold certified consultants can help you to evaluate the business case for adopting SharePoint Server 2007, deliver setup and installation support, assist you to configure Microsoft SQL Server as a back-end database, enhance your network architecture, set up your standard and custom application software to work with Microsoft Office SharePoint Server, develop a comprehensive security strategy that incorporates portal solutions, and provide remote and in-person repair and Help Desk support.

SQL Server Consulting Services
Progent's SQL Server engineers can make sure your company configures Microsoft SQL Server 2008 efficiently, and that your SQL-powered database system is integrated seamlessly with your business applications. Progent can provide 24x7 server monitoring to make sure your corporate information system is working efficiently, and Progent's remote Help Desk Call Center is ready to offer quick solutions for SQL problems. Progent's certified computer security consultants can assess your company-wide security policies and technologies and suggest improvements for more complete protection. Progent's programmers can assist your company to develop or customize business applications or web sites utilize databases managed by Microsoft SQL Server 2008.

Active Directory Consulting and Support Services
Windows Active Directory requires significant field experience to configure efficiently across an enterprise. Progent’s Microsoft qualified Active Directory consultants are experienced in planning, deploying, and supporting complex Enterprise AD projects. Progent’s areas of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in production AD environments, and repair of failed configurations of Active Directory and AD-integrated programs.

Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad array of cost-effective services to assist your company to deploy, configure, repair, and administer desktop PCs and laptops based on Windows. Progent can offer onsite or remote help for single desktop computers and handheld devices or work with you to plan and carry out a company-wide migration to the most current version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your client PCs so they communicate productively with all Microsoft applications, products from third-party vendors, SQL databases, and line-of-business services network-wide. Progent can also supply engineers and technicians to help your company to prepare for and implement a site relocation or consolidation designed to cause minimal disruption of your productivity.

Wireless Technologies Planning and Support
Progent’s professionals provide experience in a variety of technologies relevant to mobile networking including network topology, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your business time and money by applying their wireless experience to show you how to choose and configure mobile access technologies that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices work better.

Emergency Online Technical Support
Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and remote secure network connection to troubleshoot and repair network problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to qualified experts as required.

For more details about Progent's support for Microsoft Office Communications Server, phone 1-800-993-9400 or visit Contact Progent.