Microsoft Communications Server Support Microsoft announced the Release 2 version of Microsoft Office Communications Server, Microsoft's solution for managing presence, instant messaging, web conferencing, and IP-based calling. The next version of Microsoft Communications Server features enhancements that offer network administrators additional flexibility for supporting their communications system efficiently while representing an expandable architecture for communications-enabled business activity.

To reduce expenses, increase productivity, and promote collaboration, the latest Release 2 of Office Communications Server 2007 allows dial-in audioconferencing to eliminate costly outside services with an on-premises audioconferencing bridge that can be controlled along with an organization's current communications infrastructure. Microsoft Communications Server also now features desktop sharing, which allows users to share their PC seamlessly and initiate calls and collaborate with others outside the organization on PC, Mac, or Linux platforms via a Web-based connection. The latest release of Microsoft Communications Server 2007 also enables geographically scattered teams to collaborate by taking part in theme-based discussions that extend over time. This tool supplies users with a list of all active discussion sessions and topics, periodically backs up discussions in an XML file format that meets auditing regulations, delivers utilities to search the complete record of chat on a specific theme, and provides triggers and alarms to inform people about new posts.

the latest edition of Office Communications Server also includes improved support for voice communications and mobility. The innovative attendant window permits support personnel or group administrators to control phone calls and conferences on behalf of associates, establish workflows to direct phone calls, and manage higher numbers of incoming calls via a user-friendly interface. A new SIP trunking capability enables businesses to reduce expenses by setting up a direct Voice over IP interface between an IP telephony service provider and Office Communications Server without needing in-house gateways. Also, Microsoft Office Communicator Mobile support has been extended to more platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Deploy Office Communications Server 2007
A Standard Edition Office Communications Server 2007 hosts all required services on a single Front End Server. The small expense in hardware and simplicity of administration make this configuration is optimal for small and medium-sized organization and for branch offices. Microsoft Office Communications Server 2007 is based on Microsoft Windows Server and taps into core Windows Server technologies like as Active Directory, SQL Server, Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can incorporate real-time collaboration features and presence to ubiquitous MS Office applications like as Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness generated by your server can also be added to line-of-business software. Microsoft Office Communications Server also acts as the presence engine for team web sites and web portals, delivering presence and Instant Messaging support from within SharePoint sites.

Office Communications Server 2007 Assistance

Progent's Microsoft-Gold certified engineers offer professional technical services for all these areas and can help you in designing and executing a rollout of Office Communications Server in order to maximize the productivity value of this IM, presence, and VoIP solution. Progent can also help you to upgrade from Live Communications Server to the Release 2 edition of Microsoft Communications Server.

Progent's consultants can help your company to install Microsoft Communications Server 2007 and integrate a wide of Microsoft platforms to benefit from the presence, IM, and Voice over IP capabilities enabled by Office Communications Server 2007:

Windows Server 2008 Support
Progent offers a variety of Microsoft Windows Server 2008 consulting and integration support that can assist small businesses to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist your company to understand the areas where Windows Server 2008 could enhance the productivity of your IT system so that you can rationalize a migration. Progent can help you pilot Microsoft Windows Server 2008 in order to assess its reliability, throughput, and compatibility running realistic workloads. Progent can provide consulting for creating a rollout strategy, assess and improve your current network environment, document backup and restoration procedures, evaluate security mechanisms and guidelines, assist in installing actual and virtual machines, develop fault-tolerant strategies including server and storage clustering with Hyper-V, train your internal IT management team, and set up automated server monitoring operations to ensure system security and efficiency.

Exchange Server Design, Setup, and Troubleshooting Support
Progent's expert consultants can help you define and implement an efficient Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server. Progent's services feature complete incorporation with your business network, connectivity with mobile communication products, continual monitoring of performance and security, spam and virus protection, security update and revision control, Help Desk Call Center support, per-day data backup, and comprehensive email administration support.

Office SharePoint Server 2007 Consulting and Support
Progent can provide help for planning, configuring, and maintaining productive Microsoft Office SharePoint Server solutions that will dramatically enhance important areas of your organization's information system including teamwork, intranet portal, corporate-wide search, forms-driven business processes, delivery of business intelligence, and content control. Progent's Microsoft-certified consultants can assist you to evaluate the business benefit for deploying SharePoint Server 2007, deliver configuration and integration expertise, help you to set up Microsoft SQL Server as a back-office database engine, enhance your network infrastructure, set up your standard and specialized business software to work with Office SharePoint Server 2007, create a company-wide security plan that incorporates portal solutions, and deliver online and in-person troubleshooting and Help Desk Call Center services.

SQL Server 2008 Programming and Support
Progent's SQL Server experts can help your organization configures Microsoft SQL 2008 efficiently, and that your SQL-based database solution is incorporated effectively with your business applications. Progent offers 24x7 network monitoring to ensure your corporate network is healthy, and Progent's remote Help Desk is ready to offer quick solutions for SQL issues. Progent's certified network security engineers can assess your company-wide security policies and technologies and recommend enhancements for better regulatory compliance. Progent's developers can assist you to develop or personalize line-of-business applications or web sites rely on databases managed by Microsoft SQL Server.

Active Directory Support Services
Windows Active Directory demands significant field experience to configure efficiently across a large corporation. Progent's Microsoft Gold certified Active Directory consultants are experts in planning, integrating, and troubleshooting complex Enterprise Active Directory installations. Progent's areas of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy legacy software configuration objects in online Active Directory systems, and repair of failed configurations of AD and AD-associated applications.

Desktop Consulting and Support Services
Progent's certified desktop support consultants offer a wide range of affordable support services to help your company to deploy, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows. Progent can offer on-premises or online help for single desktop computers and handheld devices or work with your business to plan and carry out a company-wide migration to the latest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics applications on your client PCs so they integrate efficiently with other Microsoft programs, software from popular vendors, database servers, and key services network-wide. Progent can also supply consultants and technicians to help your company to prepare for and complete a company move or consolidation designed to cause the least possible disruption of your productivity.

Wireless Solutions Integration
Progent's consultants offer experience in multiple technologies related to mobile connectivity including network infrastructure, Activesync, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified professionals can save your business time and money by using their wireless expertise to help you select and configure mobile connectivity solutions that fit the needs of your company. Progent can also tune your network architecture so that wireless data devices work more reliably.

Emergency Remote Technical Support
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support professionals provide phone help and online secure computer access to isolate and repair technical problems quickly and affordably. The breadth of IT expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to appropriate specialists as needed.

For more information concerning Progent's consulting support for Microsoft Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.

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