Microsoft Office Communications Server Support Microsoft debuted the R2 edition of Office Communications Server, Microsoft's solution for managing presence, instant messaging, teleconferencing, and IP-based calling. The most recent version of Microsoft Office Communications Server includes improvements that give IT organizations more flexibility for supporting their communications infrastructure efficiently while representing an expandable platform for collaborative work activity.

To lower costs, increase productivity, and promote teamwork, the latest version of Microsoft Office Communications Server 2007 allows phone conferencing to eliminate costly third-part services with an in-house conferencing software bridge that can be managed along with the existing communications environment. Microsoft Office Communications Server 2007 Release 2 also now features desktop sharing, which allows users to share their desktop transparently and launch audio communications and team up with colleagues outside the organization on PC, Macintosh, or Linux-powered platforms through a web connection. The new edition of Microsoft Communications Server 2007 also allows geographically scattered groups to collaborate by participating in topic-based dialogues that extend over time. This application provides participants with an index of all active chat rooms and topics, automatically archives discussions in a format that addresses auditing requirements, provides utilities to search the complete history of discussion on a given theme, and provides triggers and alerts to notify people of new updates.

the latest edition of Office Communications Server also includes enhanced support for voice and mobile workers. The innovative attendant window permits support personnel or team secretaries to manage calls and conferences for associates, set up workflows to direct calls, and manage larger numbers of incoming calls through a software-based console. The Session Initiation Protocol trunking feature allows companies to reduce expenses by setting up a straight-through Voice over IP interface between an IP phone service supplier and Office Communications Server without requiring on-premises VoIP gateways. Also, Office Communicator Mobile functionality has been extended to new platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Help Your Business to Integrate Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server 2007 manages all necessary services on one physical Front End Server. The small investment in hardware and ease of management make this version is optimal for small and medium-sized organization and for remote offices. Microsoft Office Communications Server is powered by Windows Server and takes advantage of core Windows technologies like as Active Directory, SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can add real-time collaboration capabilities and presence to ubiquitous Office programs like as Microsoft Office Outlook, Excel, and Word. Presence awareness generated by your server can also be integrated into line-of-business software. Microsoft Office Communications Server also acts as the presence engine for collaborative sites and web portals, providing presence and IM access from within Windows SharePoint sites.

Office Communications Server 2007 Release 2 Support Services

Progent's Microsoft-certified engineers offer professional consulting services for all these areas and can assist you in planning and implementing a rollout of Office Communications Server so as to optimize the business impact of this IM, presence, and VoIP solution. Progent can also assist your company to migrate from Microsoft Live Communications Server to the latest edition of Microsoft Office Communications Server.

Progent's IT professionals can assist you to install Microsoft Office Communications Server 2007 and integrate a range of Microsoft platforms to take advantage of the presence awareness, IM, and Voice over IP capabilities available with Microsoft Communications Server:

Microsoft Windows Server 2008 Integration
Progent provides a variety of Microsoft Windows Server 2008 planning and integration support that can help small organizations to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can help you to evaluate the areas where Windows Server 2008 could enhance the productivity of your network in order to rationalize a migration. Progent can show you how to pilot Microsoft Windows Server 2008 in order to determine its reliability, speed, and compatibility running your applications. Progent can assist with developing a deployment plan, evaluate and enhance your current network infrastructure, document backup and restoration procedures, analyze security mechanisms and guidelines, assist in integrating physical and virtualized servers, develop fault-tolerant solutions including server and storage clustering with Hyper-V, train your internal network management staff, and set up proactive server monitoring processes to track your information system's protection and performance.

Exchange Server Design, Installation, Maintenance, and Hosting Support
Progent's Microsoft certified support team can show you how to design and deploy an efficient Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007. Progent's MS Exchange Hosting Services provide a world-class data center that features backed-up power and environmental control systems, round-the-clock site security and operations center, and failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for high availability, easy expandability, and fast restoration. Progent's services feature integration with your network, access to mobile computing devices, continual monitoring of efficiency and network security, spam protection, security update and service pack control, Help Desk support, per-day data backup, and comprehensive messaging management services.

SharePoint Server 2007 Consulting and Support
Progent can offer expertise for planning, configuring, and maintaining productive Microsoft Office SharePoint Server installations that can significantly improve important areas of your information network such as collaboration, intranet portal, company-wide search, forms-based business processes, access to management intelligence, and document management. Progent's Microsoft-qualified engineers can assist you to evaluate the business benefit for deploying SharePoint Server, provide setup and installation expertise, assist you to set up Microsoft SQL Server 2008 as a back-end database, enhance your network infrastructure, integrate your off-the-shelf and specialized business programs to work with Microsoft SharePoint Server 2007, create a comprehensive protection plan that incorporates portal technology, and deliver remote and on-premises repair and Help Desk services.

SQL Server Integration and Maintenance
Progent's SQL Server experts can help your organization configures Microsoft SQL 2008 properly, and that your SQL-powered data management solution is incorporated effectively with your application software. Progent can provide automated server monitoring to ensure your corporate information system is always available, and Progent's online Help Desk is ready to offer quick remediation for SQL problems. Progent's certified computer protection engineers can assess your business-wide security processes and technologies and suggest improvements for better regulatory compliance. Progent's programmers can assist you to create or customize line-of-business applications or eCommerce sites rely on information managed by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands extensive hands-on experience to integrate optimally across an enterprise. Progent’s Microsoft certified Active Directory consultants are experienced in planning, integrating, and maintaining complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in production AD environments, and fixing unsuccessful installations of AD and Active Directory-integrated programs.

PC Desktop Support Services
Progent's certified desktop support consultants can deliver a wide range of cost-effective services to assist your company to install, configure, repair, and administer workstations and notebooks based on Microsoft Windows. Progent can provide on-premises or online help for individual desktop computers and moble devices or work with your business to plan and carry out a large-scale rollout of the most current release of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate productively with all Microsoft applications, products from popular vendors, business servers, and line-of-business solutions throughout your network. Progent can also supply engineers and technical workers to help your company to prepare for and implement an office move or consolidation organized to produce the least possible interruption to your business.

Wireless and Mobility Technologies Planning and Support
Progent’s professionals provide expertise in a variety of technologies related to mobile connectivity such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your company work and money by using their wireless expertise to show you how to choose and integrate wireless access technologies that fit the needs of your company. Progent can also tune your network infrastructure so that mobile data devices perform more reliably.

Urgent Online Technical Support
Progent’s Technical Response Center offers national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and remote direct network connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to appropriate experts as required.

For additional details concerning Progent's consulting support for Microsoft Office Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.