Office Communications Server 2007 Consulting and Support Microsoft announced the newest version of Microsoft Communications Server, Microsoft's solution for unifying presence awareness, IM infrastructure, teleconferencing, and software-based VoIP. The most recent version of Microsoft Office Communications Server 2007 includes enhancements that give network administrators more versatility for maintaining their communications infrastructure effectively while representing an expandable platform for communications-enabled work processes.

To reduce costs, improve productivity, and enhance teamwork, the latest Release 2 of Microsoft Communications Server 2007 permits dial-in audioconferencing to eliminate costly outside services with an on-premises audioconferencing software bridge that can be maintained as part of a company's overall communications infrastructure. Microsoft Office Communications Server also now permits desktop sharing, which enables users to share their desktop transparently and launch audio communications and collaborate with colleagues external to the organization on Windows PC, Macintosh, or Linux platforms through a Web-based connection. The latest release of Microsoft Communications Server 2007 also enables geographically dispersed groups to work together by taking part in theme-based discussions that extend over time. This tool supplies participants with a list of all available discussion rooms and topics, automatically archives discussions in a format that addresses compliance requirements, delivers tools to search the complete history of chat on a specific theme, and provides triggers and alerts to inform someone of new posts.

the latest edition of Microsoft Communications Server 2007 also includes improved support for voice and mobile workers. The new attendant console permits receptionists or team administrators to control calls and conferences on behalf of associates, establish workflows to route phone calls, and manage larger volumes of incoming communications through a software-based interface. The SIP trunking capability allows businesses to cut expenses by setting up a direct Voice over IP interface between an Internet phone service provider and Microsoft Communications Server 2007 without needing in-house gateways. In addition, Office Communicator Mobile functionality has been extended to more platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Company to Deploy Microsoft Office Communications Server
A Standard Edition Office Communications Server hosts all required services on a single Front End Server. The small investment in hardware and simplicity of administration make this configuration is ideal for small and medium-sized organization and for branch offices. Microsoft Communications Server 2007 is based on Windows Server and taps into powerful Windows technologies such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Office Communications Server, you can add real-time collaboration capabilities and presence to popular MS Office programs like as Microsoft Office Outlook, Excel, and Word. Presence information from your server can also be added to productivity applications. Microsoft Communications Server also acts as the presence engine for collaborative sites and portals, delivering presence awareness and Instant Messaging support from within Windows SharePoint Services sites.

Microsoft Communications Server 2007 Release 2 Consulting and Support

Progent's Microsoft-Gold certified professionals can provide expert technical support for all these technologies and can help you in designing and implementing a deployment of Microsoft Office Communications Server 2007 so as to optimize the productivity value of this IM, presence, and VoIP solution. Progent can in addition help you to migrate from Live Communications Server to the Release 2 edition of Microsoft Office Communications Server 2007.

Progent's IT professionals can assist your company to deploy Microsoft Communications Server 2007 and integrate a range of Microsoft technologies to take advantage of the presence, IM, and Voice over IP capabilities enabled by Microsoft Office Communications Server 2007:

Windows Server 2008 Integration
Progent offers a range of Windows Server 2008 planning and maintenance services that can help small businesses to get the most from Windows Server 2008. Progent's Microsoft Gold certified consultants can help your company to understand the areas where Microsoft Windows Server 2008 could enhance the business value of your IT system so that you can rationalize an upgrade. Progent can show you how to test Microsoft Windows Server 2008 in order to assess its stability, throughput, and compatibility running realistic workloads. Progent can assist with creating a rollout plan, assess and enhance your current network environment, document archiving and recovery procedures, evaluate security mechanisms and policies, assist in setting up actual and virtual machines, develop fault-tolerant solutions such as server and storage clustering, educate your internal IT administration staff, and set up automated server and network monitoring processes to ensure system security and performance.

Exchange Server 2007 Planning, Installation, and Maintenance Support
Progent's Microsoft certified support team can help you design and implement a smooth Microsoft Exchange 2007 migration strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server. Services feature integration with your business network, connectivity with mobile communication products, automated monitoring of efficiency and network security, spam and virus filtering, security update and service pack control, Help Desk Call Center support, daily backup, and comprehensive email management support.

Office SharePoint Server Integration Services
Progent can provide help for planning, deploying, and managing productive Microsoft SharePoint Server solutions that will significantly enhance important aspects of your company's information environment including collaboration, intranet portal, corporate-wide search, forms-based business processes, access to actionable information, and document control. Progent's Microsoft-certified engineers can assist you to evaluate the business benefit for deploying SharePoint Server, deliver configuration and integration support, help your business to configure Microsoft SQL Server as a back-office database, enhance your network infrastructure, integrate your off-the-shelf and specialized business software to work with Office SharePoint Server, develop a comprehensive security plan that incorporates web portal solutions, and provide online and on-site troubleshooting and Help Desk Call Center support.

Microsoft SQL Server Design and Support
Progent's SQL Server engineers can make sure your company installs SQL 2008 efficiently, and that your SQL-based DBM solution is incorporated thoroughly with your application software. Progent offers 24x7 server monitoring to ensure your corporate information system is working efficiently, and Progent's online Technical Response Center is available to provide rapid resolutions for SQL database problems. Progent's certified network security experts can assess your company-wide security processes and technologies and recommend enhancements for better regulatory compliance. Progent's application developers can assist your company to create or personalize line-of-business programs or eCommerce sites utilize information controlled by Microsoft SQL Server.

Windows Active Directory Consulting and Support Services
Windows Active Directory demands significant practical experience to integrate optimally across a large corporation. Progentís Microsoft qualified Active Directory experts are skilled in designing, integrating, and troubleshooting complex Microsoft Enterprise AD installations. Progentís fields of expertise with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD environments, and fixing failed installations of Active Directory and Active Directory-integrated applications.

Desktop Support Services
Progent's Microsoft-certified desktop support consultants offer a wide range of affordable services to help your company to deploy, configure, troubleshoot, and manage workstations and laptops based on Windows. Progent can offer on-premises or online help for individual desktop computers and moble devices or work with you to design and implement a company-wide migration to the latest release of Windows. Progent can also install Office or Microsoft Dynamics programs on your client PCs so they integrate efficiently with other Microsoft programs, products from third-party vendors, database servers, and line-of-business solutions network-wide. Progent can also supply engineers and technical workers to help you to prepare for and complete an office move or merger organized to produce the least possible interruption to your business.

Wireless Solutions Expertise
Progentís consultants offer experience in a variety of disciplines related to mobile connectivity including system infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's certified experts can save your business time and expense by using their wireless expertise to help you choose and configure mobile access technologies that fit the needs of your business. Progent can also tune your network architecture so that mobile data devices work better.

Urgent Online Technical Support
Progentís National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone help and remote secure network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as required.

For additional information about Progent's consulting services for Office Communications Server 2007, call 1-800-993-9400 or see Contact Progent.

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