Microsoft began shipping the R2 edition of Office Communications Server 2007, Microsoft's platform for managing presence awareness, instant messaging, web conferencing, and IP-based calling. The Release 2 version of Office Communications Server features enhancements that give IT managers additional versatility for maintaining their communications infrastructure effectively while providing an expandable architecture for communications-enabled work processes.
To reduce expenses, improve efficiency, and enhance collaboration, the latest version of Office Communications Server 2007 permits dial-in audioconferencing to eliminate expensive third-part services with an in-house audioconferencing software bridge that can be maintained along with a company's overall communications environment. Office Communications Server also now features desktop sharing, which allows workers to share their desktop transparently and launch audio communications and team up with others outside the organization on PC, Mac, or Linux computers via a Web-based interface. The latest edition of Office Communications Server 2007 also allows geographically dispersed groups to collaborate by taking part in theme-based discussions that persist indefinitely. This tool provides participants with a list of all available chat sessions and themes, automatically archives discussions in an XML format that meets compliance regulations, delivers tools to search the complete record of chat on a specific topic, and offers triggers and alarms to inform someone about recent updates.
the latest edition of Office Communications Server also incorporates enhanced support for voice communications and mobile workers. The innovative attendant console allows receptionists or team secretaries to control calls and conferences on behalf of other users, establish processes to route phone calls, and handle higher numbers of incoming calls through an intuitive software interface. The Session Initiation Protocol trunking capability allows companies to cut expenses by establishing up a straight-through Voice over IP interface between an IP phone service provider and Microsoft Communications Server 2007 without needing in-house VoIP gateways. In addition, Microsoft Office Communicator Mobile support has been extended to more platforms including the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Consultants Can Help Your Company to Benefit from Microsoft Communications Server
A Standard Edition Microsoft Office Communications Server hosts all necessary services on one physical Front End Server. The minimal investment in computer hardware and simplicity of administration make this version is optimal for small and mid-sized organization and for remote offices. Microsoft Office Communications Server is powered by Microsoft Windows Server and takes advantage of core Windows technologies such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add real-time collaboration features and presence to ubiquitous MS Office applications like as Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness generated by your server can also be incorporated into productivity applications. Microsoft Communications Server 2007 also acts as the presence mechanism for team sites and portals, providing presence awareness and Instant Messaging support from within SharePoint sites.
Progent's Microsoft-certified professionals can provide professional consulting support for all these areas and can help you in planning and executing an installation of Office Communications Server in order to maximize the business impact of this communications platform. Progent can also assist you to migrate from Microsoft Live Communications Server 2005 to the current version of Office Communications Server.
Progent's IT professionals can assist your company to install Office Communications Server and configure a range of Microsoft platforms to benefit from the presence, Instant Messaging, and Voice over IP features enabled by Office Communications Server 2007:
Microsoft Windows Server 2008 Integration
Progent offers a variety of Windows Server 2008 consulting and maintenance support that can assist small companies to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can help your company to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your information network so that you can rationalize an upgrade. Progent can help you test Microsoft Windows Server 2008 so that you can assess its stability, throughput, and compatibility running your applications. Progent can assist with developing a deployment strategy, evaluate and enhance existing network environment, develop backup and restoration procedures, analyze security architecture and guidelines, help in setting up physical and virtualized machines, develop high-availability strategies such as failover server clustering, educate your internal network management team, and set up proactive round-the-clock monitoring processes to track system protection and performance.
Microsoft Exchange Server Design, Setup, and Maintenance Support
Progent's expert consultants can help you design and implement an efficient Microsoft Exchange 2007 migration plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007. Progent's services feature complete incorporation with your network, connectivity with handheld communication devices, continual tracking of efficiency and network security, spam filtering, security update and service pack control, Help Desk Call Center services, per-day data backup, and comprehensive email management support.
Microsoft SharePoint Server Help
Progent can provide help for designing, deploying, and managing successful Microsoft SharePoint Server solutions that will significantly improve key areas of your organization's IT system such as teamwork, intranet portal, enterprise search, forms-driven business operations, delivery of business intelligence, and document management. Progent's Microsoft-certified consultants can assist your company to assess the business case for adopting SharePoint Server, provide configuration and installation support, help your business to set up SQL Server 2008 as a back-end database engine, optimize your network infrastructure, integrate your standard and specialized application software to operate with Microsoft SharePoint Server 2007, create a company-wide security strategy that incorporates web portal technology, and deliver remote and on-site troubleshooting and Help Desk Call Center services.
SQL Server 2008 Programming and Support
Progent's SQL Server consultants can make sure your company installs Microsoft SQL Server 2008 properly, and that your SQL-based data management solution is incorporated effectively with your business applications. Progent can provide continuous server tracking to make sure your corporate network is healthy, and Progent's online Help Desk Call Center is available to provide rapid resolutions for SQL problems. Progent's certified network protection experts can assess your business-wide security processes and mechanisms and suggest enhancements for more complete protection. Progent's application developers can assist your company to create or customize line-of-business programs or web sites utilize information managed by Microsoft SQL Server.
Active Directory Support Services
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across an enterprise. Progent's Microsoft certified Active Directory engineers are experienced in designing, deploying, and supporting sophisticated Enterprise AD projects. Progent's areas of proven competence with Microsoft Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online Active Directory environments, and repair of failed installations of AD and Active Directory-integrated applications.
PC Desktop Support Services
Progent's certified desktop support experts offer a wide array of cost-effective services to assist you company to install, integrate, repair, and administer workstations and laptops powered by Windows. Progent can offer onsite or remote help for individual PCs and handheld devices or work with your business to design and implement a network-wide rollout of the latest version of Windows. Progent can also install Office or Microsoft Dynamics business applications on your workstations so they communicate productively with all Microsoft applications, software from third-party vendors, database servers, and key solutions network-wide. Progent can also supply consultants and technical workers to assist your company to plan for and implement a company move or merger designed to cause minimal disruption of your productivity.
Wireless Solutions Expertise
Progent's professionals provide experience in a variety of disciplines relevant to mobile networking including network architecture, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified consultants can save your business work and expense by using their wireless expertise to help you choose and integrate mobile access solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that wireless appliances work better.
Urgent Remote Technical Support
Progent's Technical Response Center offers national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts offer telephone help and online secure network access to isolate and resolve technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to qualified experts as needed.
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