Microsoft Communications Server Support Microsoft began shipping the latest edition of Office Communications Server 2007, Microsoft's solution for unifying presence, instant messaging, web conferencing, and software-based VoIP. The newest edition of Microsoft Communications Server 2007 features improvements that give IT organizations more versatility for maintaining their communications infrastructure efficiently while providing an extensible platform for collaborative business activity.

To lower costs, improve productivity, and enhance teamwork, the new edition of Microsoft Office Communications Server allows dial-in audioconferencing to replace expensive outside services with an on-premises audioconferencing bridge that can be controlled along with an organization's existing communications environment. Microsoft Office Communications Server also now permits desktop sharing, which allows workers to share their desktop transparently and initiate calls and collaborate with others outside the company on Windows PC, Macintosh, or Linux-powered computers through a web connection. The new version of Microsoft Office Communications Server also enables geographically scattered teams to work together by taking part in theme-based dialogues that persist over time. This tool supplies users with an index of all active discussion rooms and themes, automatically archives chats in an XML format that addresses auditing regulations, provides tools to search the complete history of chat on a given theme, and provides triggers and alarms to inform people about recent posts.

The new version of Microsoft Communications Server 2007 also includes improved support for voice communications and mobile workers. The new attendant console permits support personnel or group secretaries to manage phone calls and conferences on behalf of other users, set up processes to route calls, and manage larger volumes of incoming calls via a user-friendly interface. A new Session Initiation Protocol trunking feature enables businesses to cut costs by setting up a direct VoIP connection between an Internet phone service provider and Microsoft Communications Server without needing on-premises gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to new platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Help Your Business to Deploy Microsoft Office Communications Server
A Standard Edition Office Communications Server hosts all necessary services on one physical Front End Server. The small expense in computer hardware and ease of management make this configuration is ideal for small and medium-sized companies and for branch offices. Microsoft Communications Server 2007 is powered by Microsoft Windows Server and takes advantage of core Windows technologies like as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can incorporate real-time collaboration capabilities and presence awareness to popular Office applications such as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information generated by your server can also be incorporated into productivity software. Microsoft Office Communications Server 2007 also acts as the presence mechanism for team sites and portals, delivering presence awareness and IM access from within Windows SharePoint Services sites.

Microsoft Communications Server 2007 Integration

Progent's Microsoft-certified engineers can provide professional consulting support for all these areas and can assist your company in designing and implementing a deployment of Office Communications Server so as to maximize the productivity impact of this communications platform. Progent can also assist your company to migrate from Live Communications Server to the Release 2 version of Microsoft Communications Server.

Progent's IT professionals can help your company to install Microsoft Communications Server 2007 and configure a range of Microsoft technologies to benefit from the presence, Instant Messaging, and Voice over IP capabilities enabled by Microsoft Communications Server:

Microsoft Windows Server 2008 Consulting
Progent offers a variety of Microsoft Windows Server 2008 consulting and maintenance support that can assist small businesses to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist you to evaluate the areas where Windows Server 2008 could enhance the business value of your network so that you can cost-justify an upgrade. Progent can help you pilot Windows Server 2008 so that you can determine its reliability, responsiveness, and operability running your applications. Progent can assist with creating a deployment strategy, assess and enhance your current network environment, document archiving and restoration processes, evaluate security mechanisms and policies, help in installing actual and virtualized servers, design fault-tolerant solutions including server and storage clustering with Hyper-V, train your internal IT administration team, and deploy automated server and network monitoring operations to ensure your information system's protection and performance.

Microsoft Exchange Server 2007 Planning, Installation, Maintenance, and Hosting Support
Progent's expert support team can show you how to design and implement a smooth Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007. Progent's Exchange Hosting Support Services offer a world-class data center that features redundant electrical and cooling systems, round-the-clock staffed security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are set up as virtualized servers for high uptime, easy scalability, and rapid recovery. Progent's services include integration with your network, connectivity with mobile computing devices, automated monitoring of performance and security, spam and virus filtering, security update and revision management, Help Desk support, daily backup, and comprehensive email administration support.

Microsoft SharePoint Server 2007 Integration Services
Progent can provide expertise for designing, configuring, and managing successful SharePoint Server solutions that will dramatically enhance key aspects of your IT environment including teamwork, web portal, company-wide search, forms-based business operations, delivery of business intelligence, and document control. Progent's Microsoft Gold certified engineers can assist your company to evaluate the business benefit for adopting SharePoint Server, provide configuration and installation support, help you to set up SQL Server as a back-end database engine, optimize your network architecture, integrate your off-the-shelf and custom application software to operate with Microsoft Office SharePoint Server, create a company-wide protection strategy that includes portal solutions, and deliver online and on-site repair and Call Center support.

Microsoft SQL Server 2008 Consulting Services
Progent's SQL Server consultants can help your small business installs SQL 2008 efficiently, and that your SQL-powered RDBM system is incorporated seamlessly with your applications. Progent offers automated network monitoring to make sure your corporate network is working efficiently, and Progent's online Technical Response Center is ready to provide quick solutions for SQL problems. Progent's certified computer security experts can assess your business-wide security processes and mechanisms and recommend enhancements for better regulatory compliance. Progent's developers can assist your company to create or customize business applications or eCommerce sites utilize information managed by SQL Server 2008.

Windows Active Directory Consulting and Support Services
Windows Active Directory requires extensive hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Gold certified Active Directory experts are experts in designing, integrating, and supporting complex Enterprise AD installations. Progent’s fields of expertise with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online Active Directory systems, and repair of failed installations of AD and AD-integrated applications.

PC Desktop Support Services
Progent's Microsoft Gold certified desktop support consultants offer a broad range of cost-effective support services to help you company to deploy, integrate, repair, and manage workstations and laptops based on Windows. Progent can provide onsite or online help for single PCs and handheld devices or work with you to plan and carry out a company-wide migration to the latest release of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics applications on your workstations so they communicate productively with other Microsoft applications, products from popular publishers, database servers, and line-of-business services throughout your network. Progent can also provide consultants and technicians to assist you to prepare for and complete a site move or merger organized to produce minimal interruption to your business.

Wireless Technologies Consulting
Progent’s professionals provide expertise in a variety of disciplines relevant to mobile networking such as network infrastructure, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft and Cisco certified professionals can save your company time and money by applying their wireless experience to help you select and configure wireless networking technologies that make sense for your business. Progent can also tune your network architecture so that wireless data devices perform better.

Urgent Remote Technical Support
Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote direct network connection to isolate and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed.

To find out additional details about Progent's consulting support for Microsoft Communications Server, phone 1-800-993-9400 or visit Contact Progent.