Microsoft debuted the latest version of Office Communications Server 2007, Microsoft's platform for unifying presence awareness, IM infrastructure, remote conferencing, and Voice over IP. The most recent edition of Microsoft Communications Server 2007 includes improvements that offer network administrators more flexibility for managing their communications infrastructure efficiently while providing an extensible platform for collaborative business processes.
To reduce costs, increase efficiency, and enhance teamwork, the latest Release 2 of Microsoft Communications Server 2007 permits dial-in audioconferencing to replace costly outside services with an in-house audioconferencing bridge that is maintained along with the existing communications infrastructure. Microsoft Communications Server 2007 also now features desktop sharing, which allows users to share their desktop transparently and initiate audio communications and cooperate with colleagues external to the company on Windows PC, Macintosh, or Linux-powered computers through a Web-based connection. The latest version of Microsoft Office Communications Server 2007 also enables geographically scattered groups to collaborate by participating in topic-based dialogues that extend indefinitely. This application provides participants with an index of all available chat sessions and topics, automatically backs up chats in an XML format that addresses auditing requirements, provides tools to look through the complete history of chat on a specific theme, and offers triggers and alarms to inform someone about new posts.
the new edition of Office Communications Server also incorporates improved support for voice and mobility. The innovative attendant window allows support personnel or team administrators to manage calls and conferences for associates, establish processes to direct phone calls, and handle larger numbers of incoming calls through a software-based console. The Session Initiation Protocol trunking capability allows businesses to reduce costs by setting up a straight-through Voice over IP interface between an Internet telephony service provider and Microsoft Office Communications Server 2007 without requiring in-house VoIP gateways. Also, Office Communicator Mobile support has been extended to more platforms including the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft Gold certified Consultants Can Assist Your Business to Integrate Microsoft Communications Server 2007
A Standard Edition Microsoft Communications Server 2007 hosts all necessary services on one physical Front End Server. The small expense in computer hardware and ease of management make this configuration is ideal for small and mid-sized businesses and for remote offices. Microsoft Office Communications Server 2007 is based on Microsoft Windows Server and takes advantage of powerful Windows platforms like as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can add real-time collaboration features and presence to ubiquitous Microsoft Office applications such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information generated by your server can also be added to line-of-business applications. Microsoft Communications Server also acts as the presence mechanism for team web sites and web portals, delivering presence and IM access from within SharePoint Services sites.
Progent's Microsoft-certified professionals can provide professional technical services for all these technologies and can help your company in designing and executing a deployment of Microsoft Office Communications Server 2007 in order to optimize the productivity value of this IM, presence, and VoIP solution. Progent can also help you to migrate from Live Communications Server 2005 to the current version of Microsoft Office Communications Server.
Progent's IT professionals can help your company to install Office Communications Server and configure a wide of Microsoft platforms to take advantage of the presence awareness, Instant Messaging, and Voice over IP features available with Microsoft Office Communications Server 2007:
Microsoft Windows Server 2008 Support
Progent provides a variety of Windows Server 2008 consulting and integration support that can help small companies to get the most from Windows Server 2008. Progent's Microsoft Gold certified consultants can help you to evaluate the ways Windows Server 2008 could improve the productivity of your IT system so that you can cost-justify an upgrade. Progent can help you pilot Windows Server 2008 so that you can determine its stability, throughput, and compatibility running realistic workloads. Progent can provide consulting for creating a deployment strategy, evaluate and enhance your current network environment, document archiving and restoration procedures, evaluate security architecture and guidelines, assist in setting up actual and virtualized servers, design fault-tolerant solutions including server clustering with Hyper-V, educate your internal network management team, and set up proactive round-the-clock monitoring operations to ensure system security and performance.
Microsoft Exchange Server 2007 Design, Configuration, Maintenance, and Hosting Support
Progent's expert support team can show you how to define and implement a smooth Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. Progent's Exchange 2007 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007. Progent's MS Exchange Hosting Services offer an enterprise-class data center that features redundant power and environmental control systems, 24x7 site security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for fault tolerance, smooth expandability, and fast restoration. Progent's services feature integration with your network, access to mobile computing products, automated tracking of efficiency and security, spam protection, patch and service pack control, Helpdesk services, per-day data backup, and comprehensive email administration support.
Microsoft Office SharePoint Server 2007 Integration Services
Progent can provide assistance for planning, configuring, and maintaining productive SharePoint Server installations that will significantly enhance key aspects of your information environment such as teamwork, web portal, corporate-wide search, forms-driven business operations, delivery of management intelligence, and document management. Progent's Microsoft-certified consultants can assist you to evaluate the business case for implementing Office SharePoint, deliver configuration and integration support, help you to set up SQL Server 2008 as a back-office database, enhance your network architecture, set up your off-the-shelf and specialized business programs to operate with Office SharePoint Server 2007, develop a company-wide protection plan that incorporates web portal solutions, and deliver online and on-premises troubleshooting and Help Desk Call Center services.
Microsoft SQL Server Consulting Services
Progent's SQL Server consultants can help your organization installs Microsoft SQL 2008 efficiently, and that your SQL-powered DBM system is integrated seamlessly with your application software. Progent can provide automated network tracking to make sure your business network is healthy, and Progent's online Help Desk Call Center is ready to offer fast resolutions for SQL issues. Progent's certified computer security experts can assess your business-wide security policies and mechanisms and suggest improvements for better regulatory compliance. Progent's application developers can help your company to develop or customize line-of-business applications or eCommerce sites rely on information managed by SQL Server 2008.
Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant field experience to configure efficiently across an enterprise. Progentís Microsoft certified Active Directory engineers are skilled in designing, integrating, and supporting complex Microsoft Enterprise AD installations. Progentís areas of expertise with Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in online AD systems, and fixing failed installations of AD and AD-integrated programs.
Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable support services to help you business to deploy, integrate, repair, and manage workstations and notebooks based on Windows. Progent can provide on-premises or online assistance for individual PCs and moble devices or work with you to design and carry out a large-scale migration to the newest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics business applications on your workstations so they communicate productively with other Microsoft applications, products from popular vendors, business servers, and key services throughout your network. Progent can also supply engineers and technical workers to help your company to prepare for and complete a company relocation or merger organized to produce the least possible disruption of your productivity.
Wireless and Mobility Solutions Expertise
Progentís professionals offer expertise in a variety of disciplines related to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified experts can save your organization work and expense by applying their wireless background to show you how to select and configure mobile networking technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless appliances perform better.
Urgent Remote Troubleshooting
Progentís National Support Center provides national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed.
For more information about Progent's support services for Office Communications Server 2007, phone 1-800-993-9400 or refer to Contact Progent.