Microsoft announced the newest edition of Microsoft Office Communications Server, Microsoft's solution for managing presence awareness, IM infrastructure, video conferencing, and software-based VoIP. The latest version of Office Communications Server includes improvements that offer IT managers additional control for supporting their communications infrastructure effectively while providing an extensible platform for communications-enabled business processes.
To reduce expenses, increase efficiency, and promote teamwork, the new version of Microsoft Communications Server permits dial-in conferencing to eliminate expensive outside services with an on-premises conferencing bridge that can be controlled as part of a company's current communications infrastructure. Microsoft Office Communications Server also now permits desktop sharing, which enables users to share their desktop transparently and launch audio communications and team up with others outside the organization on PC, Apple Mac, or Linux-powered platforms via a web interface. The latest release of Microsoft Communications Server 2007 also allows geographically dispersed groups to work together by taking part in topic-based discussions that persist over time. This tool supplies participants with an index of all active discussion rooms and themes, automatically backs up chats in a format that meets compliance requirements, provides tools to search the complete history of discussion on a specific topic, and provides filters and alerts to notify someone about recent updates.
the new edition of Microsoft Communications Server 2007 also incorporates enhanced support for voice communications and mobile workers. The innovative attendant console permits receptionists or team administrators to control phone calls and conferences for associates, set up workflows to route phone calls, and handle higher volumes of incoming calls via a software-based interface. A new SIP trunking capability allows businesses to reduce costs by setting up a straight-through VoIP connection between an IP telephony service provider and Office Communications Server without needing in-house gateways. In addition, Microsoft Office Communicator Mobile functionality has been extended to new device platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Consultants Can Assist Your Business to Deploy Office Communications Server 2007 Release 2
A Standard Edition Office Communications Server hosts all required services on a single Front End Server. The small investment in hardware and simplicity of management make this version is optimal for small and medium-sized companies and for remote offices. Microsoft Office Communications Server 2007 relies on Windows Server and takes advantage of powerful Windows Server technologies such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server, you can add real-time collaboration features and presence awareness to ubiquitous Office programs such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence awareness generated by your server can also be integrated into productivity applications. Microsoft Office Communications Server also acts as the presence mechanism for team web sites and portals, providing presence and IM support from within SharePoint sites.
Progent's Microsoft-Gold certified engineers offer professional technical services for all these areas and can help you in designing and executing an installation of Microsoft Communications Server so as to optimize the productivity value of this communications platform. Progent can in addition help you to migrate from Live Communications Server 2005 to the latest version of Microsoft Communications Server 2007.
Progent's consultants can assist your company to install Office Communications Server and configure a wide of Microsoft technologies to benefit from the presence awareness, Instant Messaging, and VoIP features enabled by Office Communications Server:
Windows Server 2008 Support
Progent provides a variety of Microsoft Windows Server 2008 planning and maintenance support that can assist small organizations to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can assist your company to understand the ways Windows Server 2008 could enhance the business value of your information network in order to cost-justify a migration. Progent can show you how to test Microsoft Windows Server 2008 so that you can assess its stability, speed, and compatibility handling your applications. Progent can provide consulting for developing a deployment strategy, assess and enhance existing network infrastructure, document backup and restoration processes, analyze security architecture and guidelines, assist in integrating physical and virtualized servers, develop high-availability strategies such as failover server clustering with Hyper-V, educate your in-house network administration team, and deploy automated round-the-clock monitoring processes to ensure system security and performance.
Exchange Server Design, Setup, Maintenance, and Hosting Support
Progent's expert support team can help you define and implement an efficient Exchange Server 2007 upgrade plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007. Progent's Exchange Server Hosting Services provide an enterprise-class data center that features backed-up power and environmental control systems, 24x7 staffed security and IT support center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized servers for fault tolerance, smooth expandability, and fast restoration. Services feature complete incorporation with your network, connectivity with mobile communication products, automated tracking of performance and network security, spam and virus filtering, patch and revision management, Contact Center support, daily backup, and full email administration services.
Office SharePoint Server Consulting and Support
Progent can provide expertise for designing, deploying, and maintaining productive Microsoft Office SharePoint Server installations that can significantly enhance key aspects of your organization's information system such as collaboration, intranet portal, corporate-wide search, forms-based business operations, access to business information, and document control. Progent's Microsoft-certified consultants can assist you to evaluate the business benefit for deploying SharePoint Server, deliver configuration and integration expertise, assist you to set up Microsoft SQL Server 2008 as a back-end database engine, optimize your network architecture, integrate your off-the-shelf and specialized business software to operate with Microsoft Office SharePoint Server, create a company-wide protection plan that includes web portal technology, and provide remote and on-site troubleshooting and Call Center support.
Microsoft SQL Server 2008 Programming and Support
Progent's SQL Server engineers can help your company configures Microsoft SQL Server 2008 efficiently, and that your SQL Server database system is integrated seamlessly with your application software. Progent can provide continuous network monitoring to ensure your business network is working efficiently, and Progent's online Help Desk Call Center is ready to provide rapid remediation for SQL problems. Progent's certified computer security experts can evaluate your company-wide security policies and mechanisms and suggest improvements for better protection. Progent's application developers can assist you to create or customize line-of-business programs or web sites utilize databases controlled by SQL Server 2008.
Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant field experience to integrate efficiently across a large corporation. Progentís Microsoft Gold certified Active Directory experts are skilled in planning, deploying, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in production Active Directory environments, and fixing unsuccessful configurations of AD and Active Directory-associated programs.
PC Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support consultants offer a broad range of cost-effective consulting and support services to help you company to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows. Progent can offer onsite or remote help for single PCs and moble devices or help you to plan and implement a large-scale rollout of the newest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics programs on your workstations so they integrate productively with all Microsoft applications, software from popular publishers, SQL databases, and line-of-business solutions network-wide. Progent can also supply consultants and technicians to help you to prepare for and complete a company move or merger designed to cause the least possible disruption of your productivity.
Wireless Technologies Integration
Progentís professionals offer expertise in multiple disciplines related to mobile connectivity including network infrastructure, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's certified consultants can save your business work and expense by using their wireless experience to show you how to select and configure mobile connectivity technologies that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless data devices work more reliably.
Emergency Remote Technical Support
Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and online secure computer connection to isolate and resolve network problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as required.
To find out additional details concerning Progent's consulting services for Microsoft Office Communications Server, call 1-800-993-9400 or see Contact Progent.