Microsoft Office Communications Server 2007 Release 2 Consulting and Support Microsoft debuted the latest edition of Office Communications Server 2007, Microsoft's platform for unifying presence, instant messaging, remote conferencing, and Voice over IP. The R2 version of Microsoft Communications Server 2007 includes enhancements that give IT organizations more versatility for maintaining their communications infrastructure effectively while representing an extensible platform for collaborative business processes.

To reduce costs, improve efficiency, and support teamwork, the latest edition of Office Communications Server permits dial-in audioconferencing to eliminate expensive outside services with an in-house audioconferencing software bridge that is managed along with the current communications infrastructure. Microsoft Communications Server also now permits desktop sharing, which enables users to share their PC transparently and launch audio communications and team up with colleagues outside the company on Windows PC, Mac, or Linux-powered computers through a Web-based connection. The latest edition of Office Communications Server also allows geographically dispersed teams to work together by participating in theme-based dialogues that persist over time. This tool supplies participants with an index of all active discussion rooms and themes, periodically backs up discussions in a file format that meets compliance requirements, delivers utilities to search the entire record of chat on a given theme, and offers filters and alerts to inform someone of recent updates.

Release 2 of Office Communications Server also includes improved support for voice communications and mobile workers. The innovative attendant console permits support personnel or team secretaries to manage calls and conferences on behalf of associates, establish workflows to direct phone calls, and handle larger volumes of incoming communications via a software-based console. The Session Initiation Protocol trunking feature allows companies to cut expenses by establishing up a straight-through VoIP connection between an Internet telephony service provider and Microsoft Communications Server 2007 without requiring in-house gateways. In addition, Office Communicator Mobile functionality has been extended to more device platforms including the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Company to Integrate Microsoft Communications Server 2007
A Standard Edition Office Communications Server hosts all necessary services on one physical Front End Server. The small investment in computer hardware and simplicity of management make this version is optimal for small and medium-sized businesses and for remote offices. Office Communications Server is based on Windows Server and taps into core Windows Server platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant teamwork capabilities and presence to popular Microsoft Office applications such as Outlook, Excel, and Microsoft Word. Presence awareness from the server can also be added to productivity applications. Office Communications Server also acts as the presence mechanism for team web sites and web portals, delivering presence and Instant Messaging access from within Windows SharePoint Services sites.

Microsoft Communications Server 2007 Integration

Progent's Microsoft-certified professionals offer expert consulting services for all these technologies and can assist you in planning and executing an installation of Microsoft Communications Server 2007 in order to maximize the productivity impact of this communications platform. Progent can also help you to upgrade from Live Communications Server to the current version of Microsoft Communications Server 2007.

Progent's IT professionals can assist you to deploy Microsoft Communications Server 2007 and integrate a range of Microsoft technologies to take advantage of the presence awareness, IM, and Voice over IP features available with Microsoft Communications Server:

Microsoft Windows Server 2008 Expertise
Progent offers a variety of Microsoft Windows Server 2008 consulting and integration support that can assist small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist your company to evaluate the ways Windows Server 2008 could improve the productivity of your IT system so that you can rationalize an upgrade. Progent can help you test Microsoft Windows Server 2008 in order to determine its stability, responsiveness, and compatibility handling realistic workloads. Progent can help with creating a rollout strategy, assess and enhance existing network environment, document backup and recovery procedures, evaluate security architecture and policies, assist in installing actual and virtualized machines, develop high-availability solutions including failover server clustering, train your in-house IT management team, and deploy proactive server and network monitoring processes to track system security and efficiency.

Exchange Server 2007 Design, Configuration, and Troubleshooting Services
Progent's Microsoft certified consultants can help you design and deploy a smooth Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server. Progent's services feature complete incorporation with your business network, connectivity with handheld communication products, continual tracking of performance and network security, spam protection, patch and revision management, Helpdesk support, per-day backup, and full email administration services.

Microsoft SharePoint Server 2007 Consulting and Support
Progent can offer expertise for designing, configuring, and managing productive Microsoft Office SharePoint Server solutions that will significantly enhance important aspects of your organization's IT system such as collaboration, intranet portal, corporate-wide search, forms-driven business processes, access to business information, and content control. Progent's Microsoft Gold certified consultants can help your company to assess the business benefit for deploying SharePoint Server 2007, deliver setup and integration expertise, help your business to configure Microsoft SQL Server as a back-end database engine, enhance your network architecture, integrate your standard and custom application software to operate with Office SharePoint Server, develop a company-wide protection strategy that includes portal solutions, and provide remote and on-site repair and Help Desk Call Center services.

SQL Server Integration and Maintenance
Progent's SQL Server experts can make sure your small business installs Microsoft SQL 2008 properly, and that your SQL-based RDBM solution is integrated effectively with your business applications. Progent offers automated server monitoring to make sure your corporate information system is healthy, and Progent's remote Help Desk is available to offer rapid resolutions for SQL database issues. Progent's certified network protection engineers can assess your company-wide security policies and mechanisms and suggest enhancements for more complete protection. Progent's programmers can assist you to develop or customize line-of-business programs or web sites rely on information controlled by SQL Server 2008.

Active Directory Support Services
Microsoft Windows Active Directory demands extensive practical experience to integrate optimally across an enterprise. Progentís Microsoft qualified Active Directory engineers are experienced in designing, integrating, and supporting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up residual beta version configuration objects in online AD environments, and repair of failed installations of Active Directory and Active Directory-integrated programs.

Desktop Consulting and Support Services
Progent's Microsoft-certified desktop support consultants offer a broad range of affordable support services to help your business to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows. Progent can offer onsite or online help for single desktop computers and handheld devices or help your business to design and carry out a company-wide migration to the latest release of Windows. Progent can also install Microsoft Office or Microsoft Dynamics programs on your client PCs so they integrate productively with other Microsoft programs, products from popular publishers, SQL databases, and key services network-wide. Progent can also provide engineers and technical workers to help you to prepare for and complete a site move or merger organized to cause minimal interruption to your productivity.

Wireless Technologies Integration
Progentís consultants offer expertise in multiple disciplines related to mobile connectivity including network topology, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your company work and money by using their wireless experience to help you choose and configure wireless connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that wireless appliances perform more reliably.

Emergency Remote Troubleshooting
Progentís National Support Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service engineers provide phone support and remote direct network access to isolate and repair network problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.

To find out more details about Progent's consulting and support services for Microsoft Office Communications Server 2007, call 1-800-993-9400 or refer to Contact Progent.

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