New IT Technology and Progent Business Solutions

Microsoft announced the R2 edition of Office Communications Server 2007, Microsoft's platform for unifying presence awareness, IM infrastructure, teleconferencing, and software-based VoIP. The R2 version of Microsoft Office Communications Server 2007 features enhancements that give network administrators more versatility for maintaining their communications system effectively while representing an extensible platform for collaborative work processes.

To reduce expenses, improve efficiency, and promote collaboration, the latest edition of Microsoft Office Communications Server allows phone audioconferencing to eliminate expensive outside services with an on-premises audioconferencing bridge that can be administered along with an organization's existing communications infrastructure. Microsoft Office Communications Server 2007 Release 2 also now permits desktop sharing, which enables users to share their desktop transparently and launch calls and collaborate with colleagues outside the organization on Windows PC, Mac, or Linux platforms through a Web-based interface. The new edition of Microsoft Communications Server also allows geographically scattered groups to collaborate by participating in theme-based dialogues that persist indefinitely. This tool provides participants with a list of all active chat sessions and topics, periodically archives chats in a format that addresses auditing requirements, delivers utilities to look through the complete record of discussion on a given theme, and offers triggers and alerts to notify someone about new updates.

Release 2 of Office Communications Server also includes enhanced support for voice communications and mobility. The innovative attendant console allows receptionists or team administrators to manage calls and conferences on behalf of associates, set up workflows to direct phone calls, and handle higher numbers of incoming calls through a user-friendly interface. The SIP trunking feature enables businesses to cut expenses by setting up a direct VoIP connection between an Internet telephony service supplier and Office Communications Server 2007 without needing on-premises gateways. In addition, Office Communicator Mobile support now includes new platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft Gold certified Consultants Can Help Your Business to Benefit from Office Communications Server
A Standard Edition Microsoft Communications Server hosts all required services on a single Front End Server. The small expense in hardware and ease of management make this version is ideal for small and mid-sized companies and for remote offices. Microsoft Communications Server 2007 is powered by Windows Server and taps into powerful Windows Server technologies like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add instant collaboration capabilities and presence to ubiquitous Office applications such as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Word. Presence information from your server can also be incorporated into line-of-business software. Office Communications Server also serves as the presence engine for collaborative sites and web portals, providing presence awareness and Instant Messaging support from within Windows SharePoint sites.

Progent's Microsoft-certified engineers offer expert technical support for all these areas and can help you in planning and implementing an installation of Office Communications Server so as to maximize the productivity impact of this communications solution. Progent can in addition help you to migrate from Microsoft Live Communications Server to the current edition of Microsoft Office Communications Server 2007.

Progent's IT professionals can assist you to install Microsoft Communications Server and configure a range of Microsoft technologies to take advantage of the presence awareness, IM, and Voice over IP features enabled by Microsoft Office Communications Server:

Microsoft Windows Server 2008 Planning and Support
Progent offers a variety of Windows Server 2008 consulting and integration support that can help small companies to get the most from Windows Server 2008. Progent's Microsoft-certified consultants can help you to understand the ways Microsoft Windows Server 2008 could improve the business value of your network so that you can cost-justify a migration. Progent can show you how to pilot Windows Server 2008 in order to determine its reliability, responsiveness, and operability handling realistic applications. Progent can help with creating a rollout plan, assess and improve your current network environment, develop archiving and recovery procedures, evaluate security mechanisms and guidelines, assist in installing physical and virtual servers, develop fault-tolerant strategies including failover server clustering with Hyper-V, train your internal IT management team, and set up proactive server and network monitoring processes to track your information system's protection and performance.

Microsoft Exchange Server Design, Installation, Troubleshooting, and Hosting Support
Progent's Microsoft certified support team can show you how to define and implement a smooth Exchange Server 2007 migration strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server. Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center that features redundant electrical and cooling systems, 24x7 staffed security and IT support center, plus failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for service continuity, smooth scalability, and rapid restoration. Progent's services include complete incorporation with your network, access to handheld computing devices, automated tracking of performance and security, spam and virus filtering, security update and revision control, Help Desk Call Center services, daily backup, and comprehensive email administration services.

Microsoft SharePoint Server Integration Services
Progent can offer help for designing, configuring, and managing successful Microsoft SharePoint Server solutions that can dramatically improve key aspects of your information system including teamwork, web portal, corporate-wide search, forms-driven business processes, delivery of management information, and document management. Progent's Microsoft-qualified consultants can help your company to evaluate the business benefit for deploying SharePoint Server 2007, deliver configuration and integration expertise, help your business to set up Microsoft SQL Server as a back-office database, optimize your network infrastructure, set up your standard and specialized business programs to work with Office SharePoint Server, create a company-wide protection plan that incorporates portal solutions, and deliver online and on-premises troubleshooting and Help Desk Call Center services.

SQL Server 2008 Design and Support
Progent's SQL Server experts can make sure you installs Microsoft SQL 2008 properly, and that your SQL-powered RDBM system is incorporated seamlessly with your applications. Progent offers automated server tracking to ensure your business information system is working efficiently, and Progent's online Technical Response Center is ready to offer quick resolutions for SQL issues. Progent's certified computer security experts can evaluate your business-wide security policies and mechanisms and suggest improvements for better protection. Progent's programmers can assist your company to create or customize business programs or web sites rely on information managed by SQL Server 2008.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft qualified Active Directory consultants are experts in designing, deploying, and maintaining complex Enterprise AD installations. Progent’s areas of proven competence with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and fixing failed configurations of AD and Active Directory-associated applications.

Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts can deliver a wide array of affordable consulting and support services to assist your business to install, configure, repair, and manage desktop PCs and notebooks powered by Microsoft Windows. Progent can offer onsite or online technical support for individual desktop computers and handheld devices or work with you to design and carry out a company-wide rollout of the newest release of Microsoft Windows. Progent can also install Office or Microsoft Dynamics business applications on your client PCs so they communicate efficiently with all Microsoft applications, software from popular publishers, database servers, and key solutions throughout your network. Progent can also provide consultants and technicians to help your company to plan for and complete an office relocation or consolidation organized to produce minimal interruption to your productivity.

Wireless and Mobility Technologies Consulting
Progent’s professionals offer expertise in a variety of disciplines related to mobile networking such as network infrastructure, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and wireless software development. Progent's certified experts can save your company work and expense by applying their wireless expertise to help you select and configure wireless access technologies that make sense for your company. Progent can also tune your network infrastructure so that mobile handhelds perform better.

Emergency Online Technical Support
Progent’s National Support Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and online direct network access to troubleshoot and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.

To find out more details about Progent's consulting services for Microsoft Office Communications Server 2007, call 1-800-993-9400 or refer to Contact Progent.