New IT Technology and Progent Business Solutions

Microsoft announced the next version of Microsoft Office Communications Server 2007, Microsoft's solution for managing presence, IM infrastructure, teleconferencing, and IP-based calling. The next version of Microsoft Communications Server 2007 features improvements that offer IT organizations more versatility for maintaining their communications infrastructure efficiently while representing an expandable architecture for collaborative work processes.

To reduce costs, increase efficiency, and enhance collaboration, the latest release of Microsoft Communications Server 2007 allows phone conferencing to replace costly third-part services with an in-house audioconferencing software bridge that can be maintained along with an organization's existing communications environment. Office Communications Server also now permits desktop sharing, which allows users to share their desktop seamlessly and launch calls and collaborate with others external to the company on PC, Mac, or Linux-powered computers through a web interface. The latest release of Microsoft Office Communications Server also enables geographically scattered groups to collaborate by taking part in theme-based discussions that persist indefinitely. This tool provides participants with a list of all active discussion sessions and themes, automatically archives chats in a format that addresses compliance regulations, provides utilities to look through the complete history of chat on a specific theme, and provides filters and alerts to inform someone of new updates.

Release 2 of Microsoft Office Communications Server also incorporates enhanced support for voice and mobile workers. The innovative attendant console allows support personnel or team secretaries to manage phone calls and conferences for associates, set up workflows to route phone calls, and manage larger volumes of incoming calls via an intuitive software interface. The SIP trunking capability allows companies to reduce expenses by setting up a straight-through VoIP connection between an IP phone service provider and Microsoft Office Communications Server without requiring on-premises VoIP gateways. In addition, Office Communicator Mobile support now includes new device platforms such as the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Business to Deploy Microsoft Office Communications Server 2007 Release 2
A Standard Edition Microsoft Communications Server manages all necessary services on a single Front End Server. The minimal investment in computer hardware and ease of management make this version is ideal for small and medium-sized companies and for branch offices. Office Communications Server 2007 is powered by Windows Server and takes advantage of powerful Windows platforms like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server 2007, you can add real-time teamwork features and presence awareness to popular Microsoft Office programs like as Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness from your server can also be added to productivity software. Microsoft Office Communications Server 2007 also acts as the presence engine for collaborative sites and web portals, delivering presence and Instant Messaging access from within Windows SharePoint Services sites.

Progent's Microsoft-certified professionals can provide professional technical services for all these technologies and can help you in planning and executing a deployment of Office Communications Server 2007 in order to optimize the productivity impact of this IM, presence, and VoIP solution. Progent can in addition help your company to migrate from Live Communications Server 2005 to the Release 2 edition of Office Communications Server 2007.

Progent's consultants can assist you to install Microsoft Office Communications Server 2007 and configure a wide of Microsoft platforms to benefit from the presence awareness, Instant Messaging, and VoIP capabilities available with Microsoft Office Communications Server 2007:

Windows Server 2008 Expertise
Progent provides a range of Microsoft Windows Server 2008 planning and maintenance support that can help small businesses to get the most from Windows Server 2008. Progent's Microsoft-certified engineers can assist your company to evaluate the areas where Microsoft Windows Server 2008 could enhance the business value of your network so that you can cost-justify an upgrade. Progent can show you how to test Microsoft Windows Server 2008 so that you can assess its reliability, throughput, and operability running realistic workloads. Progent can help with developing a deployment plan, evaluate and improve your current network infrastructure, document archiving and restoration procedures, analyze security architecture and guidelines, help in installing physical and virtual machines, develop high-availability solutions such as failover server clustering, educate your in-house network management staff, and set up automated round-the-clock monitoring operations to track your information system's security and performance.

Microsoft Exchange Server Design, Configuration, and Troubleshooting Services
Progent's Microsoft certified consultants can help you define and implement a smooth Exchange Server 2007 migration plan that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server. Services include complete incorporation with your network, connectivity with mobile computing products, automated tracking of performance and security, spam protection, security update and service pack control, Helpdesk services, per-day data backup, and comprehensive messaging management services.

Office SharePoint Server Consulting and Support
Progent can offer expertise for designing, deploying, and maintaining productive Microsoft Office SharePoint Server solutions that will dramatically improve important areas of your company's information environment such as collaboration, web portal, company-wide search, forms-based business processes, access to management intelligence, and document control. Progent's Microsoft-qualified engineers can help you to evaluate the business case for implementing Office SharePoint, deliver setup and installation expertise, assist your business to configure SQL Server as a back-office database engine, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with Microsoft Office SharePoint Server 2007, create a comprehensive security plan that incorporates portal solutions, and provide remote and on-site repair and Help Desk services.

SQL Server Design and Support
Progent's SQL Server experts can make sure your business installs Microsoft SQL 2008 properly, and that your SQL-powered data management system is incorporated effectively with your business applications. Progent can provide continuous server tracking to ensure your business network is always available, and Progent's remote Help Desk Call Center is available to provide rapid solutions for SQL database issues. Progent's certified computer security experts can evaluate your business-wide security processes and technologies and suggest enhancements for better regulatory compliance. Progent's programmers can help you to create or personalize business programs or eCommerce sites utilize databases controlled by SQL Server 2008.

Active Directory Consulting and Support Services
Windows Active Directory demands significant hands-on experience to integrate efficiently across a large corporation. Progent's Microsoft qualified Active Directory consultants are skilled in designing, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progent's fields of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory systems, and repair of unsuccessful configurations of Active Directory and Active Directory-associated programs.

Desktop Support Services
Progent's certified desktop support experts offer a broad range of affordable services to assist your company to deploy, configure, repair, and manage workstations and laptops based on Windows. Progent can provide on-premises or remote technical support for individual desktop computers and moble devices or help you to design and carry out a large-scale migration to the most current release of Windows. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with other Microsoft programs, products from popular vendors, database servers, and key services network-wide. Progent can also supply consultants and technicians to assist your company to plan for and complete a site move or merger designed to cause the least possible disruption of your productivity.

Wireless Solutions Planning and Support
Progent's professionals offer expertise in multiple technologies relevant to mobile connectivity including network topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your company time and expense by using their wireless expertise to show you how to select and configure mobile networking technologies that make sense for your business. Progent can also optimize your IT infrastructure so that mobile data devices perform more reliably.

Emergency Remote Technical Support
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.

To learn additional information about Progent's support for Microsoft Communications Server, call 1-800-993-9400 or visit Contact Progent.