Office Communications Server Expertise Microsoft began shipping the newest edition of Microsoft Communications Server 2007, Microsoft's solution for managing presence awareness, IM infrastructure, remote conferencing, and IP-based calling. The Release 2 edition of Microsoft Office Communications Server includes enhancements that give IT managers additional flexibility for maintaining their communications infrastructure effectively while representing an extensible architecture for communications-enabled business activity.

To reduce costs, increase productivity, and support teamwork, the latest version of Microsoft Office Communications Server 2007 permits phone audioconferencing to replace costly third-part services with an on-premises audioconferencing bridge that can be controlled along with the overall communications environment. Microsoft Office Communications Server also now features desktop sharing, which enables workers to share their desktop transparently and initiate calls and collaborate with colleagues external to the company on PC, Apple Mac, or Linux platforms via a Web-based connection. The latest edition of Office Communications Server also allows geographically dispersed groups to collaborate by taking part in topic-based dialogues that extend indefinitely. This tool provides users with a list of all active discussion sessions and topics, periodically archives discussions in an XML format that meets compliance requirements, provides tools to look through the complete history of discussion on a given theme, and provides filters and alarms to notify people of new updates.

the latest edition of Microsoft Communications Server also incorporates improved support for voice and mobility. The new attendant console permits receptionists or team administrators to control phone calls and conferences on behalf of other users, establish processes to direct calls, and handle higher numbers of incoming calls through a software-based interface. A new Session Initiation Protocol trunking capability allows businesses to cut expenses by establishing up a direct VoIP interface between an Internet phone service supplier and Microsoft Office Communications Server 2007 without requiring on-premises VoIP gateways. Also, Office Communicator Mobile functionality now includes more platforms such as the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Benefit from Microsoft Office Communications Server
A Standard Edition Office Communications Server hosts all necessary services on one physical Front End Server. The minimal investment in hardware and ease of administration make this version is ideal for small and mid-sized companies and for remote offices. Office Communications Server 2007 is powered by Windows Server and takes advantage of core Windows platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can incorporate instant collaboration capabilities and presence awareness to popular MS Office applications such as Outlook, Excel, and Microsoft Office Word. Presence information generated by your server can also be integrated into productivity applications. Microsoft Communications Server 2007 also serves as the presence engine for team web sites and web portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint Services sites.

Microsoft Communications Server 2007 Release 2 Help

Progent's Microsoft-Gold certified engineers offer professional consulting support for all these areas and can help you in designing and executing a rollout of Microsoft Communications Server so as to maximize the productivity value of this communications platform. Progent can in addition assist your company to migrate from Live Communications Server 2005 to the Release 2 version of Microsoft Communications Server.

Progent's IT professionals can assist your company to deploy Office Communications Server and integrate a range of Microsoft platforms to take advantage of the presence, IM, and Voice over IP capabilities enabled by Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Expertise
Progent offers a range of Windows Server 2008 planning and integration services that can help small organizations to take advantage of Windows Server 2008. Progent's Microsoft-certified engineers can assist you to evaluate the areas where Windows Server 2008 could improve the productivity of your information network in order to cost-justify a migration. Progent can help you test Microsoft Windows Server 2008 in order to assess its reliability, throughput, and compatibility running your workloads. Progent can assist with creating a deployment plan, assess and enhance your current network infrastructure, document archiving and restoration procedures, analyze security architecture and policies, help in integrating physical and virtual machines, design high-availability strategies including server clustering with Hyper-V, educate your in-house IT management team, and deploy proactive round-the-clock monitoring processes to ensure your information system's security and efficiency.

Exchange Server 2007 Planning, Installation, and Maintenance Services
Progent's expert consultants can help you design and deploy an efficient Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007. Services include integration with your business network, access to handheld communication products, continual monitoring of efficiency and security, spam and virus filtering, security update and revision control, Contact Center support, per-day backup, and full messaging management support.

Office SharePoint Server Help
Progent can provide assistance for planning, configuring, and managing productive SharePoint Server solutions that will dramatically improve key aspects of your information network such as collaboration, intranet portal, enterprise search, forms-based business operations, access to business information, and document management. Progent's Microsoft-certified engineers can assist you to evaluate the business case for adopting SharePoint Server, deliver configuration and installation expertise, assist you to set up SQL Server 2008 as a back-end database, enhance your network infrastructure, integrate your standard and specialized application software to operate with Microsoft Office SharePoint Server 2007, create a comprehensive protection strategy that incorporates web portal solutions, and provide remote and on-premises repair and Help Desk Call Center support.

SQL Server Consulting Services
Progent's SQL Server engineers can make sure your small business installs Microsoft SQL Server 2008 properly, and that your SQL-based RDBM solution is integrated seamlessly with your business applications. Progent offers continuous server tracking to make sure your business information system is working efficiently, and Progent's remote Help Desk is ready to offer quick remediation for SQL database problems. Progent's certified computer protection consultants can assess your company-wide security policies and technologies and suggest improvements for better protection. Progent's application developers can assist you to create or personalize business programs or web sites utilize information managed by SQL Server.

Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands extensive field experience to integrate efficiently across a large corporation. Progent's Microsoft certified Active Directory engineers are experienced in designing, integrating, and maintaining complex Microsoft Enterprise AD projects. Progent's fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy software configuration objects in production AD systems, and fixing failed installations of AD and Active Directory-integrated programs.

PC Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts offer a wide array of cost-effective services to assist you business to install, configure, repair, and administer desktop PCs and laptops powered by Microsoft Windows. Progent can offer onsite or remote technical support for single desktop computers and moble devices or work with you to design and implement a company-wide migration to the most current release of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your workstations so they communicate efficiently with other Microsoft applications, products from third-party publishers, SQL databases, and key solutions throughout your network. Progent can also supply engineers and technicians to assist your company to prepare for and complete a company move or merger designed to cause minimal disruption of your business.

Wireless Solutions Planning and Support
Progent's consultants provide experience in multiple technologies relevant to mobile networking such as system infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified consultants can save your business work and expense by applying their wireless expertise to help you select and configure wireless networking solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless data devices perform more reliably.

Urgent Online Troubleshooting
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone help and remote direct network connection to isolate and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to appropriate experts as required.

To find out additional details concerning Progent's support for Microsoft Communications Server, call 1-800-993-9400 or go to Contact Progent.



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