Microsoft introduced the most recent edition of Microsoft Office Communications Server 2007, Microsoft's solution for unifying presence awareness, instant messaging, web conferencing, and IP-based calling. The Release 2 edition of Microsoft Communications Server features enhancements that give network administrators additional versatility for managing their communications system efficiently while providing an expandable platform for communications-enabled work activity.
To lower costs, improve efficiency, and promote teamwork, the latest Release 2 of Office Communications Server 2007 allows dial-in audioconferencing to replace costly third-part services with an in-house conferencing software bridge that can be controlled along with a company's existing communications environment. Microsoft Office Communications Server 2007 Release 2 also now permits desktop sharing, which allows workers to share their PC transparently and launch calls and collaborate with others external to the organization on Windows PC, Macintosh, or Linux-powered computers through a Web-based interface. The latest release of Microsoft Office Communications Server 2007 also allows geographically dispersed teams to collaborate by taking part in topic-based dialogues that extend indefinitely. This tool supplies participants with an index of all active chat rooms and themes, automatically archives chats in a format that addresses compliance requirements, delivers tools to look through the entire record of chat on a specific theme, and offers triggers and alerts to notify someone of new updates.
the latest version of Microsoft Office Communications Server also incorporates enhanced support for voice and mobile workers. The new attendant console allows receptionists or team administrators to control calls and conferences for other users, set up workflows to direct phone calls, and handle larger numbers of incoming calls through a user-friendly console. The Session Initiation Protocol trunking capability allows companies to reduce costs by setting up a straight-through VoIP interface between an Internet telephony service supplier and Microsoft Communications Server 2007 without needing on-premises VoIP gateways. Also, Microsoft Office Communicator Mobile support now includes more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.
How Progent's Microsoft Gold certified Engineers Can Help Your Business to Integrate Microsoft Office Communications Server
A Standard Edition Microsoft Communications Server manages all necessary services on a single Front End Server. The small investment in hardware and simplicity of administration make this configuration is optimal for small and mid-sized companies and for remote offices. Microsoft Communications Server 2007 is based on Microsoft Windows Server and taps into powerful Windows platforms such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Office Communications Server 2007, you can incorporate real-time collaboration features and presence to popular MS Office applications such as Microsoft Office Outlook, Excel, and Microsoft Office Word. Presence information from the server can also be added to line-of-business software. Microsoft Office Communications Server also acts as the presence mechanism for team sites and portals, providing presence and Instant Messaging support from within SharePoint Services sites.
Progent's Microsoft-Gold certified professionals can provide professional technical support for all these technologies and can help you in planning and implementing a deployment of Microsoft Office Communications Server so as to maximize the productivity impact of this IM, presence, and VoIP solution. Progent can in addition assist you to upgrade from Live Communications Server to the Release 2 version of Office Communications Server.
Progent's IT professionals can help your company to deploy Microsoft Office Communications Server 2007 and configure a wide of Microsoft technologies to benefit from the presence awareness, IM, and VoIP capabilities enabled by Microsoft Communications Server:
Microsoft Windows Server 2008 Planning and Support
Progent provides a range of Microsoft Windows Server 2008 planning and integration support that can assist small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can assist you to understand the areas where Windows Server 2008 could improve the productivity of your information network in order to rationalize a migration. Progent can show you how to pilot Microsoft Windows Server 2008 so that you can determine its reliability, responsiveness, and operability running your applications. Progent can assist with developing a rollout plan, evaluate and improve existing network infrastructure, document archiving and restoration procedures, evaluate security architecture and policies, help in setting up physical and virtualized servers, design high-availability strategies including server and storage clustering, train your internal network administration team, and set up automated 24x7 monitoring operations to ensure your information system's security and performance.
Exchange Server Design, Configuration, and Maintenance Services
Progent's Microsoft certified support team can help you design and implement an efficient Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server. Progent's services feature complete incorporation with your network, connectivity with handheld computing devices, continual monitoring of efficiency and network security, spam and virus filtering, security update and revision management, Help Desk services, daily data backup, and full email management support.
Microsoft Office SharePoint Server Integration Services
Progent can provide assistance for planning, deploying, and managing successful Microsoft SharePoint Server installations that can dramatically enhance important areas of your company's IT network such as teamwork, web portal, enterprise search, forms-driven business operations, delivery of actionable information, and document management. Progent's Microsoft-qualified engineers can assist your company to evaluate the business case for adopting Office SharePoint, provide configuration and installation expertise, assist you to configure Microsoft SQL Server as a back-office database engine, enhance your network architecture, set up your off-the-shelf and specialized application software to work with Microsoft Office SharePoint Server 2007, develop a company-wide protection plan that includes web portal solutions, and provide online and in-person repair and Help Desk Call Center services.
Microsoft SQL Server Design and Support
Progent's SQL Server experts can make sure your business configures Microsoft SQL 2008 properly, and that your SQL-powered database system is incorporated effectively with your applications. Progent offers 24x7 server tracking to make sure your corporate information system is healthy, and Progent's remote Help Desk is available to offer quick resolutions for SQL database problems. Progent's certified computer protection experts can assess your company-wide security processes and technologies and suggest improvements for better protection. Progent's developers can help your company to create or personalize business applications or eCommerce sites rely on information managed by Microsoft SQL Server.
Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory requires significant field experience to integrate optimally across a large corporation. Progentís Microsoft certified Active Directory consultants are experienced in planning, integrating, and troubleshooting complex Enterprise AD installations. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy legacy version configuration objects in online AD environments, and fixing failed configurations of Active Directory and AD-associated applications.
Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support consultants offer a wide array of affordable consulting and support services to assist you business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows. Progent can offer onsite or remote help for single desktop computers and moble devices or work with your business to design and carry out a company-wide migration to the latest version of Windows. Progent can also configure Office or Microsoft Dynamics business applications on your workstations so they integrate productively with all Microsoft applications, software from popular publishers, SQL databases, and key solutions network-wide. Progent can also provide engineers and technical workers to assist your company to prepare for and implement an office move or consolidation organized to produce the least possible interruption to your productivity.
Wireless and Mobility Solutions Support
Progentís consultants offer expertise in a variety of disciplines relevant to mobile connectivity including system infrastructure, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your company work and money by using their wireless background to show you how to select and configure mobile access solutions that make sense for your company. Progent can also optimize your network infrastructure so that wireless PDAs work better.
Urgent Remote Troubleshooting
Progentís Technical Response Center offers national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and remote direct network access to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to appropriate experts as required.
To find out additional information about Progent's support services for Microsoft Communications Server 2007, phone 1-800-993-9400 or visit Contact Progent.