New IT Technology and Progent Solutions
Microsoft Makes Available Latest Version of Communications Server
Microsoft announced the latest edition of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, teleconferencing, and Voice over IP. The latest version of Office Communications Server features enhancements that give network administrators more control for supporting their communications infrastructure efficiently while providing an expandable platform for communications-enabled business processes.
To lower expenses, improve productivity, and promote collaboration, the latest edition of Office Communications Server permits phone audioconferencing to eliminate expensive third-part services with an in-house audioconferencing bridge that is managed along with the overall communications infrastructure. Microsoft Office Communications Server 2007 Release 2 also now permits desktop sharing, which enables users to share their desktop seamlessly and launch calls and team up with colleagues outside the organization on Windows PC, Apple Mac, or Linux-powered computers through a web connection. The latest version of Office Communications Server 2007 also allows geographically dispersed teams to collaborate by participating in theme-based discussions that persist indefinitely. This application provides participants with an index of all active discussion rooms and themes, automatically archives chats in an XML format that addresses compliance requirements, delivers tools to search the entire record of discussion on a given theme, and offers filters and alerts to notify people of recent posts.
the latest edition of Office Communications Server also incorporates improved support for voice and mobile workers. The innovative attendant window allows support personnel or group secretaries to manage calls and conferences on behalf of other users, establish processes to direct phone calls, and manage larger numbers of incoming communications through a user-friendly interface. The SIP trunking feature allows companies to cut costs by setting up a direct Voice over IP connection between an IP phone service provider and Microsoft Office Communications Server 2007 without requiring on-premises gateways. Also, Microsoft Office Communicator Mobile support has been extended to new device platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Help Your Business to Benefit from Office Communications Server
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on a single Front End Server. The minimal expense in hardware and simplicity of administration make this version is optimal for small and medium-sized businesses and for remote offices. Microsoft Communications Server is based on Microsoft Windows Server and takes advantage of core Windows technologies such as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Microsoft Office Communications Server 2007, you can incorporate real-time collaboration capabilities and presence awareness to ubiquitous Office programs such as Outlook, Microsoft Office Excel, and Word. Presence information generated by the server can also be added to line-of-business software. Microsoft Communications Server also serves as the presence engine for collaborative web sites and portals, providing presence awareness and Instant Messaging support from within Windows SharePoint sites.
Progent's Microsoft-Gold certified professionals can provide professional technical support for all these technologies and can help your company in planning and implementing a deployment of Microsoft Communications Server 2007 so as to maximize the business value of this communications solution. Progent can in addition assist you to upgrade from Live Communications Server to the current edition of Microsoft Communications Server 2007.
Progent's IT professionals can assist you to install Office Communications Server 2007 and configure a wide of Microsoft technologies to benefit from the presence, IM, and Voice over IP features available with Microsoft Communications Server:
Microsoft Windows Server 2008 Support
Progent provides a range of Microsoft Windows Server 2008 planning and integration support that can help small businesses to take advantage of Windows Server 2008. Progent's Microsoft-certified engineers can assist your company to evaluate the areas where Windows Server 2008 could improve the business value of your IT system so that you can cost-justify a migration. Progent can show you how to test Windows Server 2008 so that you can assess its stability, responsiveness, and operability running your applications. Progent can help with developing a deployment plan, assess and improve your current network environment, document backup and recovery procedures, evaluate security architecture and guidelines, assist in integrating actual and virtual servers, design high-availability strategies such as server and storage clustering with Hyper-V, educate your internal IT administration staff, and deploy proactive round-the-clock monitoring operations to track system protection and performance.
Exchange Server 2007 Planning, Setup, and Maintenance Support
Progent's Microsoft certified consultants can help you design and deploy a smooth Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007. Progent's services feature complete incorporation with your business network, connectivity with handheld communication products, continual monitoring of performance and security, spam protection, security update and service pack management, Contact Center support, per-day backup, and full messaging management support.
Microsoft SharePoint Server Integration Services
Progent can offer assistance for planning, configuring, and maintaining successful Microsoft SharePoint Server solutions that will significantly enhance key aspects of your IT network including teamwork, web portal, corporate-wide search, forms-driven business operations, access to actionable intelligence, and content control. Progent's Microsoft-qualified engineers can assist your company to evaluate the business case for implementing SharePoint Server 2007, deliver setup and integration expertise, help you to set up Microsoft SQL Server as a back-office database, enhance your network infrastructure, integrate your standard and custom business programs to operate with Microsoft SharePoint Server 2007, create a company-wide security strategy that incorporates portal technology, and deliver online and on-site repair and Help Desk Call Center support.
SQL Server 2008 Consulting Services
Progent's SQL Server engineers can help your business installs SQL Server 2008 properly, and that your SQL-based database system is incorporated effectively with your applications. Progent can provide 24x7 server tracking to ensure your business network is working efficiently, and Progent's online Help Desk Call Center is available to provide quick solutions for SQL problems. Progent's certified network security consultants can evaluate your company-wide security processes and mechanisms and recommend improvements for more complete regulatory compliance. Progent's developers can help your company to create or personalize line-of-business applications or web sites utilize information controlled by SQL Server.
Windows Active Directory Support Services
Windows Active Directory demands extensive field experience to integrate optimally across an enterprise. Progent's Microsoft qualified Active Directory engineers are experienced in planning, integrating, and troubleshooting sophisticated Enterprise AD installations. Progent's areas of proven competence with Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy legacy version configuration objects in online Active Directory systems, and repair of unsuccessful installations of Active Directory and Active Directory-associated applications.
PC Desktop Consulting and Support Services
Progent's certified desktop support consultants can deliver a broad array of cost-effective consulting and support services to assist your business to install, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows. Progent can provide on-premises or remote technical support for individual PCs and moble devices or help your business to plan and implement a large-scale migration to the newest version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate productively with other Microsoft applications, products from popular vendors, business servers, and line-of-business services throughout your network. Progent can also supply engineers and technicians to assist you to prepare for and implement an office relocation or merger designed to cause the least possible disruption of your business.
Wireless and Mobility Solutions Expertise
Progent's professionals provide experience in a variety of technologies relevant to mobile connectivity such as system infrastructure, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified experts can save your organization time and expense by using their wireless expertise to help you select and integrate mobile networking technologies that make sense for your business. Progent can also tune your network infrastructure so that mobile data devices perform better.
Emergency Online Troubleshooting
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and remote direct network access to troubleshoot and repair technical problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate experts as required.
To find out more information about Progent's consulting support for Microsoft Communications Server, phone
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