Microsoft Communications Server Consulting Microsoft announced the latest edition of Microsoft Office Communications Server 2007, Microsoft's platform for streamlining presence awareness, instant messaging, web conferencing, and Voice over IP. The most recent edition of Microsoft Communications Server 2007 features enhancements that give IT organizations additional flexibility for supporting their communications infrastructure effectively while representing an extensible platform for collaborative work activity.

To lower expenses, increase efficiency, and promote collaboration, the new version of Microsoft Office Communications Server 2007 allows dial-in audioconferencing to replace expensive outside services with an on-premises audioconferencing bridge that is administered as part of a company's overall communications environment. Microsoft Office Communications Server also now features desktop sharing, which allows users to share their PC transparently and initiate audio communications and collaborate with others external to the organization on Windows PC, Macintosh, or Linux-powered computers via a web connection. The new version of Office Communications Server also allows geographically scattered teams to collaborate by taking part in topic-based discussions that persist indefinitely. This application provides users with an index of all available discussion rooms and topics, periodically archives discussions in an XML file format that meets compliance requirements, provides tools to search the entire record of chat on a given theme, and provides triggers and alarms to notify someone of new posts.

The new version of Microsoft Communications Server also incorporates improved support for voice communications and mobile workers. The innovative attendant window allows support personnel or team administrators to manage calls and conferences on behalf of associates, set up workflows to route phone calls, and handle higher volumes of incoming calls via an intuitive software console. A new SIP trunking feature enables businesses to cut expenses by establishing up a direct Voice over IP connection between an Internet phone service supplier and Microsoft Office Communications Server 2007 without needing on-premises gateways. In addition, Office Communicator Mobile functionality has been extended to more device platforms such as the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Business to Benefit from Microsoft Office Communications Server
A Standard Edition Microsoft Office Communications Server 2007 manages all required services on a single Front End Server. The small expense in computer hardware and simplicity of administration make this configuration is ideal for small and medium-sized businesses and for remote offices. Office Communications Server is powered by Microsoft Windows Server and takes advantage of core Windows technologies like as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can add instant teamwork features and presence awareness to popular Microsoft Office programs such as Microsoft Office Outlook, Excel, and Microsoft Word. Presence information from your server can also be integrated into productivity applications. Microsoft Communications Server 2007 also acts as the presence engine for collaborative web sites and web portals, delivering presence awareness and IM access from within Windows SharePoint Services sites.

Microsoft Communications Server 2007 Support Services

Progent's Microsoft-Gold certified professionals can provide professional consulting support for all these areas and can assist your company in planning and executing a rollout of Microsoft Office Communications Server 2007 in order to maximize the business impact of this communications platform. Progent can in addition assist you to migrate from Microsoft Live Communications Server 2005 to the latest version of Office Communications Server.

Progent's consultants can assist you to install Microsoft Office Communications Server 2007 and integrate a range of Microsoft technologies to take advantage of the presence awareness, Instant Messaging, and Voice over IP features available with Microsoft Office Communications Server 2007:

Microsoft Windows Server 2008 Expertise
Progent offers a range of Microsoft Windows Server 2008 consulting and maintenance support that can assist small businesses to get the most from Microsoft Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to evaluate the areas where Microsoft Windows Server 2008 could improve the business value of your information network in order to rationalize an upgrade. Progent can show you how to pilot Windows Server 2008 in order to determine its reliability, speed, and compatibility handling your applications. Progent can provide consulting for developing a rollout plan, evaluate and enhance your current network infrastructure, document backup and restoration procedures, analyze security mechanisms and guidelines, assist in installing physical and virtual servers, design high-availability strategies including server clustering with Hyper-V, educate your internal network administration staff, and set up proactive 24x7 monitoring operations to track system protection and efficiency.

Microsoft Exchange Server 2007 Planning, Setup, Maintenance, and Hosting Services
Progent's expert consultants can help you design and implement an efficient Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007. Progent's MS Exchange Hosting Services provide a world-class data center with backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, and fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual servers for service continuity, smooth expandability, and rapid restoration. Services include complete incorporation with your network, access to mobile computing products, automated monitoring of efficiency and network security, spam and virus protection, patch and service pack management, Helpdesk support, per-day backup, and comprehensive messaging management services.

SharePoint Server 2007 Consulting and Support
Progent can provide expertise for designing, configuring, and managing productive SharePoint Server installations that can dramatically improve key areas of your information network such as teamwork, intranet portal, enterprise search, forms-driven business processes, access to business intelligence, and document control. Progent's Microsoft-qualified engineers can help you to assess the business benefit for adopting SharePoint Server 2007, provide setup and integration expertise, assist you to configure Microsoft SQL Server 2008 as a back-end database, enhance your network infrastructure, integrate your off-the-shelf and specialized application software to operate with SharePoint Server 2007, develop a company-wide protection strategy that includes web portal technology, and provide online and in-person troubleshooting and Help Desk services.

SQL Server Integration and Maintenance
Progent's SQL Server experts can make sure your company installs Microsoft SQL 2008 properly, and that your SQL-based RDBM solution is integrated thoroughly with your application software. Progent offers automated server tracking to ensure your corporate network is working efficiently, and Progent's remote Help Desk is available to provide fast solutions for SQL problems. Progent's certified data protection consultants can assess your business-wide security policies and technologies and recommend improvements for better protection. Progent's developers can help you to create or personalize line-of-business applications or web sites utilize information managed by SQL Server 2008.

Active Directory Consulting and Support Services
Windows Active Directory requires significant practical experience to integrate efficiently across a large corporation. Progent’s Microsoft qualified Active Directory consultants are skilled in designing, deploying, and maintaining sophisticated Enterprise AD projects. Progent’s areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in online Active Directory systems, and fixing unsuccessful configurations of Active Directory and Active Directory-integrated applications.

PC Desktop Support Services
Progent's certified desktop support experts offer a broad array of cost-effective consulting and support services to help your business to install, configure, troubleshoot, and administer workstations and notebooks powered by Windows. Progent can offer onsite or online help for single PCs and handheld devices or work with you to plan and carry out a large-scale migration to the most current version of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your workstations so they integrate efficiently with all Microsoft programs, products from third-party publishers, business servers, and line-of-business solutions throughout your network. Progent can also provide engineers and technical workers to assist your company to prepare for and complete a company move or merger organized to produce minimal interruption to your productivity.

Wireless and Mobility Technologies Support
Progent’s professionals provide expertise in multiple technologies relevant to mobile connectivity including system infrastructure, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified experts can save your organization time and money by applying their wireless expertise to help you choose and integrate mobile connectivity solutions that fit the needs of your company. Progent can also tune your network infrastructure so that mobile handhelds work more reliably.

Urgent Online Troubleshooting
Progent’s Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support professionals offer phone support and online secure computer access to isolate and resolve network problems quickly and economically. The scope of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent experts as needed.

To find out additional information concerning Progent's support for Microsoft Office Communications Server 2007, call 1-800-993-9400 or go to Contact Progent.