Microsoft Communications Server 2007 Consulting and Support Microsoft debuted the R2 version of Microsoft Office Communications Server 2007, Microsoft's solution for unifying presence, IM infrastructure, video conferencing, and software-based VoIP. The latest version of Office Communications Server 2007 includes improvements that give IT organizations additional control for maintaining their communications infrastructure efficiently while representing an extensible architecture for collaborative work activity.

To lower costs, improve efficiency, and support collaboration, the new version of Microsoft Office Communications Server 2007 permits dial-in audioconferencing to eliminate expensive outside services with an in-house conferencing bridge that is controlled along with a company's existing communications infrastructure. Microsoft Communications Server 2007 Release 2 also now permits desktop sharing, which enables workers to share their desktop seamlessly and initiate audio communications and collaborate with others external to the company on Windows PC, Macintosh, or Linux-powered computers through a Web-based connection. The latest version of Microsoft Communications Server 2007 also allows geographically dispersed groups to work together by participating in topic-based dialogues that persist over time. This tool supplies participants with an index of all active chat rooms and topics, automatically archives chats in an XML format that meets compliance requirements, provides utilities to look through the complete history of chat on a given theme, and offers triggers and alarms to notify someone of recent updates.

the new edition of Microsoft Communications Server 2007 also incorporates enhanced support for voice and mobile workers. The new attendant window permits receptionists or team administrators to manage phone calls and conferences for associates, set up workflows to direct calls, and handle higher volumes of incoming communications via a software-based console. A new SIP trunking capability allows companies to reduce costs by setting up a direct Voice over IP interface between an IP telephony service provider and Microsoft Office Communications Server 2007 without requiring in-house VoIP gateways. In addition, Microsoft Office Communicator Mobile functionality now includes more platforms including the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist You to Benefit from Microsoft Communications Server 2007
A Standard Edition Microsoft Office Communications Server hosts all necessary services on one physical Front End Server. The small expense in computer hardware and simplicity of management make this configuration is ideal for small and mid-sized companies and for branch offices. Microsoft Office Communications Server relies on Microsoft Windows Server and takes advantage of powerful Windows Server technologies such as Active Directory, Microsoft SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server, you can add instant collaboration capabilities and presence awareness to popular Office applications like as Outlook, Excel, and Microsoft Word. Presence information generated by the server can also be integrated into line-of-business software. Microsoft Office Communications Server 2007 also serves as the presence mechanism for team sites and web portals, delivering presence and Instant Messaging support from within Windows SharePoint sites.

Microsoft Communications Server 2007 Release 2 Consulting and Support

Progent's Microsoft-Gold certified engineers can provide professional technical services for all these technologies and can assist your company in designing and implementing an installation of Microsoft Communications Server so as to maximize the business value of this IM, presence, and VoIP platform. Progent can also assist your company to upgrade from Microsoft Live Communications Server to the current edition of Microsoft Communications Server.

Progent's consultants can assist you to install Microsoft Office Communications Server and integrate a range of Microsoft platforms to benefit from the presence awareness, Instant Messaging, and Voice over IP features available with Microsoft Office Communications Server:

Microsoft Windows Server 2008 Integration
Progent offers a variety of Windows Server 2008 consulting and integration services that can assist small organizations to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can help your company to evaluate the areas where Microsoft Windows Server 2008 could enhance the business value of your IT system so that you can rationalize an upgrade. Progent can show you how to pilot Windows Server 2008 so that you can assess its reliability, performance, and operability running your workloads. Progent can assist with developing a deployment plan, evaluate and improve your current network environment, develop archiving and recovery processes, evaluate security mechanisms and policies, assist in installing physical and virtualized machines, design high-availability solutions including server and storage clustering with Hyper-V, educate your internal IT management team, and set up proactive server monitoring operations to track system security and efficiency.

Exchange Server Design, Configuration, Troubleshooting, and Hosting Support
Progent's expert consultants can help you design and deploy an efficient Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007. Progent's Microsoft Exchange Hosting and Management Services provide an enterprise-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, plus failover access to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for high uptime, easy scalability, and fast recovery. Progent's services feature integration with your business network, access to mobile computing products, automated monitoring of performance and network security, spam and virus filtering, patch and revision control, Help Desk services, daily data backup, and comprehensive messaging management services.

Office SharePoint Server 2007 Integration Services
Progent can provide assistance for planning, deploying, and maintaining successful Microsoft Office SharePoint Server installations that will dramatically enhance important aspects of your company's IT system including teamwork, web portal, corporate-wide search, forms-driven business processes, delivery of management intelligence, and document control. Progent's Microsoft Gold certified consultants can assist your company to evaluate the business benefit for adopting SharePoint Server, provide setup and integration expertise, assist you to set up SQL Server as a back-office database, optimize your network architecture, integrate your off-the-shelf and specialized application programs to work with Microsoft SharePoint Server, develop a company-wide security strategy that incorporates web portal solutions, and deliver remote and in-person repair and Help Desk Call Center services.

Microsoft SQL Server 2008 Programming and Support
Progent's SQL Server experts can help your organization installs Microsoft SQL Server 2008 efficiently, and that your SQL Server database solution is integrated effectively with your application software. Progent can provide continuous server tracking to ensure your business network is healthy, and Progent's remote Help Desk is available to provide quick remediation for SQL issues. Progent's certified network security engineers can evaluate your company-wide security policies and technologies and recommend enhancements for better protection. Progent's developers can assist you to develop or customize business applications or eCommerce sites rely on information managed by SQL Server 2008.

Windows Active Directory Consulting and Support Services
Windows Active Directory demands significant field experience to integrate optimally across an enterprise. Progentís Microsoft qualified Active Directory experts are experienced in designing, deploying, and troubleshooting sophisticated Enterprise AD projects. Progentís areas of proven competence with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy legacy version configuration objects in online AD systems, and repair of unsuccessful configurations of AD and Active Directory-associated applications.

Desktop Consulting and Support Services
Progent's certified desktop support experts offer a wide array of affordable support services to help you business to install, integrate, troubleshoot, and administer workstations and notebooks based on Windows. Progent can offer onsite or online help for single desktop computers and handheld devices or help you to plan and carry out a network-wide migration to the newest version of Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your workstations so they communicate productively with all Microsoft programs, software from popular vendors, business servers, and key solutions throughout your network. Progent can also provide consultants and technical workers to assist your company to plan for and implement an office move or merger designed to cause the least possible disruption of your business.

Wireless Technologies Integration
Progentís consultants provide experience in a variety of technologies related to mobile networking such as network architecture, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified professionals can save your organization time and expense by using their wireless background to help you select and integrate wireless networking technologies that make sense for your company. Progent can also tune your network architecture so that wireless handhelds perform better.

Urgent Online Troubleshooting
Progentís National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts offer phone support and online direct network connection to isolate and resolve technical problems rapidly and affordably. The breadth of technical experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed.

To learn more details concerning Progent's support for Office Communications Server, phone 1-800-993-9400 or visit Contact Progent.

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