Microsoft began shipping the most recent edition of Microsoft Office Communications Server, Microsoft's platform for managing presence awareness, instant messaging, remote conferencing, and software-based VoIP. The R2 version of Office Communications Server features enhancements that offer IT organizations additional versatility for maintaining their communications infrastructure efficiently while representing an expandable architecture for communications-enabled work processes.
To lower expenses, improve efficiency, and promote collaboration, the new version of Office Communications Server permits dial-in conferencing to eliminate costly third-part services with an on-premises audioconferencing bridge that can be administered as part of the existing communications environment. Microsoft Office Communications Server 2007 also now permits desktop sharing, which allows users to share their PC transparently and launch audio communications and team up with colleagues outside the organization on PC, Apple Mac, or Linux-powered computers via a web interface. The new edition of Microsoft Office Communications Server also enables geographically dispersed teams to collaborate by participating in theme-based discussions that persist indefinitely. This application provides participants with a list of all active discussion rooms and themes, automatically archives chats in a format that meets auditing regulations, delivers utilities to search the complete record of discussion on a specific theme, and offers triggers and alerts to notify people about recent posts.
the latest version of Office Communications Server also includes enhanced support for voice and mobile workers. The new attendant console permits support personnel or team administrators to manage phone calls and conferences for other users, establish workflows to route calls, and handle larger volumes of incoming calls via an intuitive software console. The SIP trunking capability enables businesses to cut costs by setting up a direct Voice over IP connection between an Internet phone service provider and Microsoft Office Communications Server 2007 without requiring on-premises gateways. In addition, Microsoft Office Communicator Mobile support now includes new platforms including the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Assist You to Integrate Microsoft Communications Server
A Standard Edition Microsoft Office Communications Server hosts all necessary services on a single Front End Server. The small investment in hardware and simplicity of management make this version is ideal for small and medium-sized companies and for remote offices. Microsoft Office Communications Server is powered by Windows Server and takes advantage of powerful Windows technologies such as Active Directory, SQL Server, Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can incorporate instant collaboration features and presence to ubiquitous Microsoft Office programs such as Microsoft Office Outlook, Excel, and Word. Presence information generated by the server can also be incorporated into productivity software. Microsoft Communications Server also serves as the presence mechanism for team web sites and web portals, delivering presence awareness and IM access from within SharePoint Services sites.
Progent's Microsoft-certified engineers can provide expert technical support for all these technologies and can assist your company in designing and implementing a rollout of Office Communications Server 2007 so as to maximize the productivity impact of this communications solution. Progent can in addition assist you to migrate from Microsoft Live Communications Server 2005 to the Release 2 edition of Microsoft Communications Server 2007.
Progent's consulting experts can help you to deploy Office Communications Server 2007 and integrate a range of Microsoft technologies to benefit from the presence awareness, Instant Messaging, and VoIP features enabled by Microsoft Communications Server 2007:
Windows Server 2008 Expertise
Progent provides a variety of Microsoft Windows Server 2008 consulting and integration support that can help small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can help you to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your network in order to cost-justify a migration. Progent can show you how to test Microsoft Windows Server 2008 in order to assess its reliability, responsiveness, and compatibility handling realistic workloads. Progent can provide consulting for creating a deployment strategy, assess and enhance your current network infrastructure, develop archiving and recovery procedures, analyze security architecture and policies, assist in integrating physical and virtual machines, develop high-availability strategies including failover server clustering, educate your internal network administration staff, and set up proactive 24x7 monitoring operations to track your information system's security and efficiency.
Exchange Server Design, Setup, Troubleshooting, and Hosting Services
Progent's Microsoft certified consultants can show you how to define and deploy a smooth Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server. Progent's Exchange Server Hosting Support Services provide a world-class data center with redundant power and environmental control systems, 24x7 staffed security and operations center, plus failover connections to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for service continuity, smooth scalability, and rapid restoration. Progent's services feature complete incorporation with your business network, access to handheld communication products, automated tracking of performance and security, spam filtering, security update and revision management, Help Desk Call Center support, per-day data backup, and full messaging management support.
Office SharePoint Server 2007 Help
Progent can provide help for planning, configuring, and maintaining productive Microsoft SharePoint Server installations that can significantly improve key areas of your company's information system including collaboration, intranet portal, corporate-wide search, forms-driven business processes, access to business information, and document control. Progent's Microsoft-qualified consultants can help your company to assess the business case for deploying SharePoint Server 2007, provide configuration and integration expertise, help you to set up Microsoft SQL Server as a back-office database, enhance your network architecture, integrate your standard and specialized application software to work with Office SharePoint Server 2007, create a company-wide security strategy that incorporates portal solutions, and provide remote and on-site repair and Help Desk services.
SQL Server Consulting Services
Progent's SQL Server engineers can make sure you installs SQL 2008 efficiently, and that your SQL-powered RDBM solution is integrated effectively with your application software. Progent offers 24x7 network tracking to make sure your business network is always available, and Progent's online Help Desk Call Center is available to offer quick resolutions for SQL problems. Progent's certified data security experts can assess your company-wide security policies and mechanisms and recommend improvements for better regulatory compliance. Progent's programmers can assist your company to develop or customize business programs or web sites utilize databases managed by Microsoft SQL Server.
Windows Active Directory Support Services
Microsoft Windows Active Directory demands significant practical experience to integrate optimally across a large corporation. Progentís Microsoft certified Active Directory engineers are experienced in planning, deploying, and troubleshooting sophisticated Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
PC Desktop Support Services
Progent's certified desktop support consultants can deliver a wide array of affordable support services to help your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows. Progent can provide on-premises or online help for individual desktop computers and handheld devices or help you to plan and carry out a network-wide migration to the most current version of Microsoft Windows. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your client PCs so they communicate productively with all Microsoft applications, products from popular publishers, SQL databases, and key services network-wide. Progent can also supply consultants and technical workers to assist you to prepare for and complete an office relocation or merger organized to cause minimal interruption to your productivity.
Wireless and Mobility Technologies Expertise
Progentís professionals offer experience in a variety of technologies relevant to mobile connectivity including network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your business work and expense by using their wireless background to show you how to choose and integrate mobile access technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile handhelds work better.
Urgent Online Troubleshooting
Progentís National Support Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone help and remote secure computer access to isolate and repair network problems quickly and affordably. The scope of technical experience available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate specialists as required.
For additional details about Progent's support services for Microsoft Office Communications Server, call 1-800-993-9400 or see Contact Progent.