Technology News and Progent Solutions

Microsoft debuted the R2 version of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, remote conferencing, and IP-based calling. The next version of Microsoft Office Communications Server features improvements that offer IT organizations additional versatility for maintaining their communications system effectively while representing an expandable architecture for collaborative work activity.

To lower costs, increase efficiency, and support collaboration, the new release of Microsoft Communications Server 2007 allows phone conferencing to eliminate costly third-part services with an in-house conferencing bridge that is controlled along with an organization's overall communications environment. Office Communications Server 2007 Release 2 also now permits desktop sharing, which enables workers to share their desktop transparently and initiate audio communications and cooperate with others outside the organization on Windows PC, Apple Mac, or Linux platforms via a Web-based connection. The new edition of Office Communications Server also allows geographically dispersed teams to work together by participating in topic-based dialogues that extend over time. This tool supplies users with an index of all active discussion rooms and topics, periodically archives discussions in a file format that addresses auditing regulations, provides tools to look through the entire history of discussion on a given theme, and offers triggers and alerts to notify someone of new posts.

the latest edition of Microsoft Communications Server 2007 also incorporates improved support for voice and mobile workers. The innovative attendant console allows receptionists or team secretaries to control calls and conferences for associates, establish processes to direct calls, and handle larger numbers of incoming calls through a user-friendly console. A new SIP trunking capability allows businesses to cut costs by setting up a direct Voice over IP connection between an IP telephony service provider and Microsoft Office Communications Server without requiring in-house gateways. Also, Office Communicator Mobile support now includes more platforms including the Nokia S40, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help Your Business to Benefit from Microsoft Office Communications Server 2007
A Standard Edition Office Communications Server manages all required services on one physical Front End Server. The minimal expense in hardware and ease of administration make this version is ideal for small and medium-sized businesses and for remote offices. Microsoft Office Communications Server is powered by Windows Server and takes advantage of core Windows technologies like as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Microsoft Office Communications Server, you can incorporate real-time collaboration capabilities and presence awareness to popular Office applications like as Outlook, Excel, and Microsoft Office Word. Presence awareness generated by your server can also be incorporated into productivity software. Microsoft Communications Server also serves as the presence engine for collaborative sites and web portals, delivering presence and Instant Messaging access from within Windows SharePoint sites.

Progent's Microsoft-Gold certified engineers offer expert consulting services for all these technologies and can assist you in designing and implementing a deployment of Office Communications Server so as to maximize the business value of this communications platform. Progent can also assist you to migrate from Live Communications Server to the latest edition of Office Communications Server 2007.

Progent's consulting experts can help your company to install Microsoft Communications Server 2007 and integrate a wide of Microsoft platforms to take advantage of the presence awareness, Instant Messaging, and Voice over IP capabilities available with Microsoft Communications Server 2007:

Microsoft Windows Server 2008 Support
Progent provides a variety of Microsoft Windows Server 2008 planning and maintenance services that can help small companies to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can help you to evaluate the ways Microsoft Windows Server 2008 could improve the business value of your network so that you can rationalize an upgrade. Progent can show you how to test Microsoft Windows Server 2008 in order to assess its stability, throughput, and operability handling your applications. Progent can provide consulting for developing a rollout plan, evaluate and improve existing network environment, document archiving and restoration processes, evaluate security mechanisms and policies, assist in setting up actual and virtual machines, design fault-tolerant strategies such as failover server clustering, train your in-house network management staff, and deploy proactive server and network monitoring processes to ensure system protection and performance.

Exchange Server 2007 Planning, Installation, and Maintenance Support
Progent's expert consultants can show you how to design and implement a smooth Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007. Services feature complete incorporation with your business network, connectivity with mobile communication products, automated tracking of efficiency and security, spam protection, patch and revision management, Help Desk support, daily data backup, and comprehensive email administration support.

Microsoft Office SharePoint Server Integration Services
Progent can provide expertise for planning, configuring, and managing productive Microsoft Office SharePoint Server solutions that will dramatically enhance important aspects of your organization's information system such as collaboration, intranet portal, corporate-wide search, forms-driven business operations, delivery of business intelligence, and content control. Progent's Microsoft Gold certified engineers can assist you to assess the business case for implementing Office SharePoint, provide configuration and integration expertise, assist your business to set up SQL Server as a back-end database engine, optimize your network architecture, set up your off-the-shelf and specialized application software to work with Microsoft SharePoint Server, create a company-wide protection plan that incorporates web portal solutions, and provide remote and on-premises troubleshooting and Help Desk support.

SQL Server 2008 Consulting Services
Progent's SQL Server experts can help your organization installs SQL 2008 properly, and that your SQL Server RDBM solution is incorporated effectively with your business applications. Progent offers automated network tracking to make sure your corporate network is healthy, and Progent's online Help Desk is available to provide fast resolutions for SQL-related issues. Progent's certified data protection consultants can evaluate your business-wide security policies and technologies and recommend improvements for better protection. Progent's developers can help you to develop or personalize business programs or web sites utilize information managed by SQL Server.

Active Directory Support Services
Microsoft Windows Active Directory requires extensive field experience to configure optimally across an enterprise. Progent’s Microsoft certified Active Directory experts are skilled in planning, deploying, and supporting complex Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and fixing failed installations of Active Directory and Active Directory-integrated programs.

PC Desktop Support Services
Progent's Microsoft-certified desktop support experts offer a broad array of cost-effective services to assist you business to deploy, configure, repair, and manage workstations and laptops based on Windows. Progent can offer on-premises or remote assistance for single desktop computers and moble devices or work with your business to design and implement a company-wide rollout of the most current release of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate productively with other Microsoft programs, software from popular vendors, SQL databases, and key solutions throughout your network. Progent can also provide engineers and technicians to assist you to prepare for and complete an office move or merger organized to cause the least possible disruption of your business.

Wireless Solutions Expertise
Progent’s professionals provide expertise in a variety of technologies related to mobile connectivity including system architecture, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your organization work and expense by using their wireless expertise to help you choose and integrate mobile connectivity solutions that make sense for your company. Progent can also tune your IT architecture so that mobile data devices work more reliably.

Urgent Remote Troubleshooting
Progent’s National Support Center offers nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone help and online secure computer access to troubleshoot and resolve network problems quickly and economically. The breadth of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as required.

To learn more details concerning Progent's support services for Office Communications Server, call 1-800-993-9400 or visit Contact Progent.