New IT Technology and Progent IT Solutions

Microsoft made available the latest edition of Microsoft Communications Server 2007, Microsoft's solution for streamlining presence, instant messaging, remote conferencing, and IP-based calling. The Release 2 edition of Microsoft Communications Server features improvements that offer IT managers more control for supporting their communications infrastructure effectively while providing an extensible architecture for communications-enabled business processes.

To reduce costs, increase productivity, and support collaboration, the latest release of Office Communications Server 2007 permits dial-in conferencing to replace costly outside services with an on-premises audioconferencing software bridge that can be controlled along with an organization's overall communications infrastructure. Office Communications Server 2007 Release 2 also now permits desktop sharing, which enables workers to share their desktop seamlessly and launch audio communications and collaborate with others external to the company on Windows PC, Macintosh, or Linux-powered platforms through a Web-based connection. The latest edition of Office Communications Server 2007 also enables geographically dispersed teams to collaborate by participating in theme-based dialogues that extend over time. This application supplies participants with a list of all available chat sessions and themes, periodically archives discussions in an XML file format that addresses compliance regulations, provides tools to search the entire record of chat on a specific theme, and offers filters and alerts to inform someone about recent updates.

the latest version of Microsoft Office Communications Server also incorporates enhanced support for voice and mobile workers. The innovative attendant console permits receptionists or group administrators to control calls and conferences for other users, establish processes to direct phone calls, and manage higher volumes of incoming communications through a software-based console. The Session Initiation Protocol trunking feature enables businesses to cut costs by establishing up a straight-through Voice over IP connection between an Internet telephony service provider and Office Communications Server 2007 without requiring on-premises gateways. Also, Microsoft Office Communicator Mobile support has been extended to more platforms such as the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Help You to Integrate Office Communications Server
A Standard Edition Microsoft Office Communications Server 2007 manages all required services on a single Front End Server. The minimal expense in hardware and ease of administration make this configuration is ideal for small and medium-sized companies and for branch offices. Microsoft Communications Server is based on Microsoft Windows Server and takes advantage of core Windows technologies like as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Office Communications Server 2007, you can add instant teamwork capabilities and presence to ubiquitous Microsoft Office programs such as Outlook, Excel, and Microsoft Word. Presence awareness from your server can also be incorporated into productivity software. Office Communications Server 2007 also serves as the presence mechanism for collaborative sites and portals, delivering presence awareness and Instant Messaging access from within SharePoint Services sites.

Progent's Microsoft-Gold certified engineers offer expert consulting support for all these areas and can assist your company in designing and implementing a deployment of Microsoft Communications Server so as to optimize the business value of this IM, presence, and VoIP solution. Progent can in addition help you to migrate from Live Communications Server 2005 to the current edition of Office Communications Server.

Progent's IT professionals can assist you to install Microsoft Office Communications Server 2007 and configure a wide of Microsoft technologies to take advantage of the presence, IM, and VoIP capabilities available with Office Communications Server:

Microsoft Windows Server 2008 Support
Progent offers a variety of Windows Server 2008 planning and integration services that can help small businesses to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified engineers can help you to evaluate the ways Microsoft Windows Server 2008 could improve the business value of your network so that you can rationalize a migration. Progent can show you how to test Microsoft Windows Server 2008 so that you can determine its reliability, speed, and operability handling realistic workloads. Progent can help with creating a deployment strategy, assess and enhance your current network environment, document backup and restoration processes, evaluate security mechanisms and guidelines, assist in integrating actual and virtualized servers, develop high-availability strategies including server clustering, educate your internal network administration team, and deploy proactive 24x7 monitoring processes to track your information system's security and efficiency.

Exchange Server Design, Installation, Maintenance, and Hosting Services
Progent's Microsoft certified support team can show you how to design and implement an efficient Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server. Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and operations center, plus fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtual servers for fault tolerance, smooth expandability, and fast restoration. Progent's services include complete incorporation with your business network, access to handheld computing products, automated monitoring of performance and network security, spam and virus protection, patch and service pack control, Contact Center services, daily data backup, and full email management support.

Microsoft SharePoint Server Consulting and Support
Progent can offer help for designing, configuring, and maintaining productive Microsoft SharePoint Server solutions that can significantly improve key areas of your organization's information system including teamwork, web portal, corporate-wide search, forms-driven business processes, delivery of business information, and content control. Progent's Microsoft-qualified consultants can assist your company to assess the business case for deploying SharePoint Server, deliver configuration and installation support, help you to configure Microsoft SQL Server as a back-end database, optimize your network architecture, integrate your off-the-shelf and specialized application programs to operate with Microsoft SharePoint Server, develop a company-wide security plan that incorporates portal technology, and provide online and on-premises repair and Call Center support.

SQL Server 2008 Programming and Support
Progent's SQL Server consultants can make sure your business configures SQL Server 2008 properly, and that your SQL Server data management system is incorporated seamlessly with your application software. Progent offers 24x7 network monitoring to make sure your corporate network is working efficiently, and Progent's online Help Desk is available to offer rapid solutions for SQL-related problems. Progent's certified computer security consultants can assess your company-wide security policies and technologies and recommend improvements for better protection. Progent's developers can assist your company to create or customize business applications or eCommerce sites utilize information controlled by SQL Server 2008.

Windows Active Directory Support Services
Windows Active Directory demands significant field experience to integrate efficiently across a large corporation. Progent’s Microsoft certified Active Directory consultants are experienced in planning, integrating, and troubleshooting complex Enterprise Active Directory projects. Progent’s fields of expertise with Windows 2003 and 2008 AD include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual legacy software configuration objects in production Active Directory systems, and fixing failed configurations of Active Directory and Active Directory-associated applications.

PC Desktop Support Services
Progent's Microsoft-certified desktop support consultants can deliver a broad array of affordable support services to help your company to deploy, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows. Progent can offer on-premises or remote help for single desktop computers and handheld devices or help you to design and carry out a network-wide migration to the latest release of Windows. Progent can also install Microsoft Office or Microsoft Dynamics applications on your workstations so they communicate productively with other Microsoft applications, software from third-party vendors, database servers, and line-of-business solutions throughout your network. Progent can also provide engineers and technical workers to assist your company to plan for and implement a site relocation or merger organized to produce the least possible interruption to your productivity.

Wireless and Mobility Technologies Consulting
Progent’s consultants offer expertise in multiple disciplines relevant to mobile connectivity such as system architecture, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft certified consultants can save your company work and expense by using their wireless background to help you choose and configure mobile connectivity technologies that fit the needs of your company. Progent can also tune your network architecture so that mobile appliances work more reliably.

Emergency Online Technical Support
Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone help and online secure network connection to isolate and repair network problems quickly and economically. The scope of technical expertise available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed.

To learn more details concerning Progent's support services for Microsoft Communications Server 2007, call 1-800-993-9400 or see Contact Progent.