Microsoft Communications Server Expertise Microsoft unveiled the Release 2 edition of Microsoft Communications Server 2007, Microsoft's solution for unifying presence awareness, instant messaging, remote conferencing, and software-based VoIP. The next version of Microsoft Office Communications Server 2007 includes enhancements that give IT managers more control for maintaining their communications system efficiently while representing an extensible architecture for collaborative business activity.

To reduce expenses, increase productivity, and support collaboration, the latest version of Microsoft Communications Server permits phone conferencing to replace costly third-part services with an in-house conferencing software bridge that is maintained as part of the overall communications environment. Microsoft Communications Server also now permits desktop sharing, which enables users to share their PC transparently and launch audio communications and collaborate with others external to the company on Windows PC, Apple Mac, or Linux-powered computers through a web interface. The new release of Microsoft Office Communications Server also enables geographically scattered groups to collaborate by participating in theme-based dialogues that extend indefinitely. This application supplies participants with an index of all active discussion sessions and themes, automatically backs up discussions in a file format that addresses compliance requirements, provides tools to look through the complete record of chat on a specific topic, and provides triggers and alarms to inform people of recent updates.

the new edition of Office Communications Server 2007 also includes improved support for voice and mobile workers. The new attendant window permits receptionists or team secretaries to control phone calls and conferences for other users, set up workflows to route calls, and manage larger numbers of incoming communications via an intuitive software console. The Session Initiation Protocol trunking feature allows businesses to reduce expenses by establishing up a straight-through VoIP connection between an Internet phone service supplier and Office Communications Server without requiring in-house gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to new platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist You to Integrate Microsoft Communications Server
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on one physical Front End Server. The minimal expense in hardware and simplicity of management make this configuration is ideal for small and medium-sized businesses and for remote offices. Office Communications Server is based on Microsoft Windows Server and takes advantage of core Windows Server technologies such as Active Directory, SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server, you can incorporate instant teamwork capabilities and presence to popular Microsoft Office programs like as Outlook, Microsoft Office Excel, and Word. Presence awareness generated by the server can also be integrated into line-of-business software. Office Communications Server 2007 also serves as the presence mechanism for team web sites and portals, delivering presence awareness and Instant Messaging access from within Windows SharePoint Services sites.

Office Communications Server Integration

Progent's Microsoft-Gold certified professionals offer expert consulting support for all these areas and can assist your company in planning and executing a deployment of Microsoft Office Communications Server 2007 in order to maximize the productivity impact of this communications solution. Progent can in addition help your company to upgrade from Live Communications Server to the latest version of Microsoft Communications Server.

Progent's consultants can assist your company to deploy Office Communications Server and configure a range of Microsoft technologies to benefit from the presence, Instant Messaging, and VoIP capabilities available with Office Communications Server:

Windows Server 2008 Consulting
Progent offers a range of Microsoft Windows Server 2008 planning and integration services that can help small companies to take advantage of Windows Server 2008. Progent's Microsoft Gold certified engineers can assist your company to understand the areas where Windows Server 2008 could enhance the business value of your network in order to cost-justify a migration. Progent can help you pilot Windows Server 2008 so that you can determine its reliability, throughput, and operability running your applications. Progent can assist with developing a rollout plan, evaluate and improve existing network environment, develop backup and restoration processes, evaluate security architecture and guidelines, assist in integrating actual and virtualized servers, design fault-tolerant strategies such as server and storage clustering, educate your internal IT administration team, and set up automated 24x7 monitoring processes to ensure your information system's security and efficiency.

Microsoft Exchange Server 2007 Design, Setup, and Troubleshooting Support
Progent's Microsoft certified consultants can show you how to design and deploy a smooth Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007. Progent's services feature complete incorporation with your network, connectivity with handheld computing products, automated monitoring of efficiency and network security, spam and virus protection, security update and service pack management, Help Desk Call Center services, daily backup, and full email administration support.

SharePoint Server Consulting and Support
Progent can provide expertise for planning, deploying, and managing productive Microsoft SharePoint Server solutions that will dramatically enhance key areas of your organization's information environment such as collaboration, intranet portal, company-wide search, forms-based business processes, delivery of management information, and content management. Progent's Microsoft-certified engineers can assist your company to assess the business benefit for deploying SharePoint Server 2007, provide setup and integration expertise, assist your business to configure SQL Server 2008 as a back-office database engine, optimize your network architecture, integrate your off-the-shelf and specialized business software to operate with Microsoft Office SharePoint Server 2007, create a company-wide protection plan that includes web portal solutions, and provide remote and in-person troubleshooting and Call Center services.

SQL Server 2008 Integration and Maintenance
Progent's SQL Server consultants can help you installs Microsoft SQL Server 2008 properly, and that your SQL-based data management system is incorporated effectively with your application software. Progent offers 24x7 network monitoring to make sure your corporate information system is always available, and Progent's online Technical Response Center is ready to provide rapid remediation for SQL database issues. Progent's certified computer security experts can assess your company-wide security policies and mechanisms and suggest enhancements for more complete protection. Progent's programmers can assist your company to develop or customize line-of-business programs or eCommerce sites rely on information managed by Microsoft SQL Server.

Active Directory Consulting and Support Services
Windows Active Directory demands extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Gold certified Active Directory experts are experts in designing, integrating, and maintaining complex Microsoft Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production Active Directory systems, and repair of unsuccessful configurations of AD and Active Directory-integrated programs.

PC Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide array of affordable support services to help your company to deploy, configure, repair, and administer desktop PCs and notebooks powered by Windows. Progent can provide onsite or online assistance for single PCs and moble devices or help your business to design and implement a network-wide migration to the newest version of Microsoft Windows. Progent can also install Office or Microsoft Dynamics business applications on your client PCs so they communicate productively with other Microsoft programs, products from third-party vendors, business servers, and key services network-wide. Progent can also provide consultants and technicians to assist you to plan for and implement a site move or consolidation designed to produce the least possible interruption to your business.

Wireless and Mobility Technologies Consulting
Progentís professionals provide experience in a variety of technologies related to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified experts can save your organization time and expense by using their wireless expertise to show you how to select and configure mobile networking solutions that fit the needs of your business. Progent can also optimize your network architecture so that wireless data devices perform more reliably.

Urgent Online Technical Support
Progentís National Support Center offers national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support experts offer phone help and remote direct network access to troubleshoot and repair technical problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the most difficult network issues to appropriate experts as required.

To find out more information concerning Progent's support for Microsoft Communications Server, call 1-800-993-9400 or visit Contact Progent.



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