Microsoft made available the Release 2 version of Microsoft Communications Server 2007, Microsoft's solution for managing presence, instant messaging, remote conferencing, and Voice over IP. The most recent version of Office Communications Server features enhancements that give IT organizations additional versatility for maintaining their communications system efficiently while providing an expandable architecture for collaborative business processes.
To reduce expenses, improve efficiency, and support collaboration, the new version of Microsoft Office Communications Server permits phone conferencing to eliminate costly third-part services with an on-premises conferencing software bridge that can be controlled as part of an organization's current communications infrastructure. Office Communications Server 2007 Release 2 also now features desktop sharing, which enables workers to share their PC transparently and initiate calls and cooperate with colleagues external to the company on Windows PC, Mac, or Linux-powered platforms through a web interface. The new version of Microsoft Communications Server also allows geographically scattered groups to collaborate by participating in theme-based discussions that extend over time. This application supplies participants with an index of all available chat rooms and topics, periodically archives chats in a format that addresses auditing regulations, delivers utilities to search the complete record of discussion on a given topic, and offers triggers and alerts to inform people of new posts.
the new edition of Office Communications Server also incorporates improved support for voice communications and mobility. The new attendant window permits receptionists or group administrators to control calls and conferences for associates, set up workflows to direct phone calls, and handle larger numbers of incoming communications via a user-friendly console. A new Session Initiation Protocol trunking capability allows businesses to reduce expenses by establishing up a direct Voice over IP interface between an IP phone service supplier and Microsoft Communications Server without needing in-house VoIP gateways. In addition, Microsoft Office Communicator Mobile functionality now includes more device platforms such as the Nokia S40, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Consultants Can Help Your Company to Benefit from Office Communications Server
A Standard Edition Microsoft Communications Server 2007 hosts all necessary services on one physical Front End Server. The small investment in hardware and simplicity of administration make this configuration is ideal for small and mid-sized companies and for branch offices. Microsoft Office Communications Server relies on Windows Server and takes advantage of powerful Windows Server platforms like as Active Directory, Microsoft SQL Server, Operations Manager, and Microsoft Exchange Server. With Office Communications Server 2007, you can incorporate instant collaboration capabilities and presence awareness to ubiquitous MS Office applications such as Microsoft Office Outlook, Excel, and Word. Presence information from your server can also be integrated into productivity applications. Office Communications Server 2007 also acts as the presence engine for collaborative sites and portals, providing presence awareness and IM support from within SharePoint sites.
Progent's Microsoft-certified engineers can provide expert consulting support for all these areas and can help you in designing and implementing an installation of Office Communications Server so as to optimize the productivity value of this IM, presence, and VoIP platform. Progent can also help your company to upgrade from Live Communications Server to the current edition of Microsoft Office Communications Server.
Progent's IT professionals can help your company to install Microsoft Office Communications Server 2007 and integrate a wide of Microsoft technologies to take advantage of the presence, Instant Messaging, and VoIP features enabled by Office Communications Server 2007:
Microsoft Windows Server 2008 Expertise
Progent offers a variety of Windows Server 2008 consulting and maintenance services that can assist small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help you to evaluate the areas where Windows Server 2008 could enhance the productivity of your network so that you can rationalize a migration. Progent can help you test Windows Server 2008 so that you can assess its reliability, performance, and compatibility running your workloads. Progent can help with creating a rollout plan, evaluate and improve your current network environment, develop archiving and recovery processes, evaluate security mechanisms and policies, assist in integrating actual and virtual servers, develop high-availability strategies including server clustering, train your internal IT administration staff, and deploy proactive server and network monitoring operations to track your information system's security and performance.
Microsoft Exchange Server 2007 Design, Installation, Troubleshooting, and Hosting Support
Progent's expert consultants can show you how to design and deploy a smooth Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server. Progent's Exchange Hosting Support Services offer an enterprise-class data center with redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and failover connections to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for service continuity, easy expandability, and rapid restoration. Services feature integration with your network, connectivity with handheld communication devices, continual tracking of efficiency and security, spam and virus filtering, patch and revision management, Helpdesk support, daily data backup, and full email management services.
SharePoint Server 2007 Integration Services
Progent can offer expertise for designing, configuring, and maintaining productive Microsoft SharePoint Server solutions that can dramatically improve important areas of your information environment such as collaboration, web portal, enterprise search, forms-based business processes, access to business intelligence, and content management. Progent's Microsoft-qualified engineers can assist you to assess the business case for deploying Office SharePoint, deliver setup and integration expertise, assist your business to configure SQL Server 2008 as a back-office database, enhance your network architecture, set up your off-the-shelf and specialized business programs to work with Office SharePoint Server, develop a company-wide security strategy that incorporates web portal technology, and provide online and in-person troubleshooting and Help Desk services.
SQL Server 2008 Programming and Support
Progent's SQL Server experts can make sure your company configures SQL Server 2008 efficiently, and that your SQL Server database system is integrated seamlessly with your application software. Progent offers continuous network monitoring to ensure your business information system is always available, and Progent's online Help Desk Call Center is available to offer quick resolutions for SQL database problems. Progent's certified computer security consultants can evaluate your company-wide security policies and mechanisms and suggest improvements for better regulatory compliance. Progent's application developers can help your company to create or personalize business programs or web sites utilize databases managed by SQL Server.
Windows Active Directory Support Services
Microsoft Windows Active Directory requires extensive practical experience to configure optimally across an enterprise. Progentís Microsoft qualified Active Directory experts are experts in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows 2003 and 2008 AD include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with legacy beta software configuration objects in online Active Directory environments, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.
Desktop Support Services
Progent's certified desktop support experts can deliver a wide array of cost-effective support services to help your business to install, configure, troubleshoot, and manage desktop PCs and notebooks based on Windows. Progent can offer onsite or remote assistance for single PCs and handheld devices or work with your business to design and implement a company-wide rollout of the newest release of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics programs on your workstations so they integrate productively with all Microsoft applications, software from popular vendors, SQL databases, and key services network-wide. Progent can also supply engineers and technical workers to assist you to prepare for and complete an office move or consolidation organized to produce minimal interruption to your productivity.
Wireless and Mobility Technologies Integration
Progentís consultants offer experience in multiple disciplines relevant to mobile networking such as network infrastructure, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your company work and expense by using their wireless expertise to show you how to select and configure wireless connectivity solutions that fit the needs of your business. Progent can also optimize your IT architecture so that mobile data devices work better.
Urgent Online Troubleshooting
Progentís Technical Response Center provides nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support professionals offer phone support and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT experience available from Progent's team of nationwide support engineers makes it possible to escalate even the toughest network issues to appropriate specialists as needed.
To find out more details concerning Progent's consulting support for Office Communications Server, phone 1-800-993-9400 or see Contact Progent.