Office Communications Server Support Services Microsoft announced the next version of Microsoft Communications Server, Microsoft's platform for streamlining presence, IM infrastructure, teleconferencing, and Voice over IP. The most recent edition of Office Communications Server 2007 features improvements that offer IT managers more versatility for maintaining their communications system effectively while representing an expandable architecture for communications-enabled business processes.

To lower costs, increase productivity, and support collaboration, the new Release 2 of Office Communications Server 2007 permits dial-in conferencing to eliminate costly outside services with an on-premises audioconferencing bridge that is maintained along with the overall communications infrastructure. Microsoft Communications Server 2007 also now features desktop sharing, which enables users to share their PC transparently and initiate calls and cooperate with others outside the organization on PC, Mac, or Linux-powered computers via a web connection. The latest version of Microsoft Office Communications Server 2007 also allows geographically scattered teams to collaborate by participating in topic-based dialogues that persist over time. This tool supplies users with a list of all available discussion sessions and themes, automatically archives discussions in an XML format that meets compliance regulations, delivers tools to look through the entire history of discussion on a specific topic, and offers filters and alerts to inform people about new updates.

the latest edition of Microsoft Office Communications Server 2007 also incorporates enhanced support for voice communications and mobility. The innovative attendant window permits receptionists or team secretaries to control phone calls and conferences on behalf of other users, establish processes to route phone calls, and handle larger volumes of incoming communications through an intuitive software interface. A new SIP trunking capability allows businesses to reduce expenses by establishing up a straight-through VoIP interface between an IP telephony service provider and Office Communications Server 2007 without needing in-house VoIP gateways. Also, Office Communicator Mobile functionality now includes new platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Business to Deploy Office Communications Server 2007 Release 2
A Standard Edition Microsoft Office Communications Server 2007 manages all necessary services on one physical Front End Server. The minimal expense in hardware and ease of management make this configuration is ideal for small and medium-sized companies and for remote offices. Office Communications Server is based on Microsoft Windows Server and takes advantage of core Windows Server technologies like as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server, you can incorporate instant teamwork features and presence to popular MS Office applications like as Microsoft Office Outlook, Microsoft Office Excel, and Word. Presence awareness generated by your server can also be added to productivity applications. Microsoft Office Communications Server 2007 also serves as the presence mechanism for collaborative sites and portals, providing presence and IM access from within Windows SharePoint sites.

Office Communications Server 2007 Release 2 Expertise

Progent's Microsoft-certified engineers offer expert consulting services for all these areas and can assist you in designing and executing a deployment of Office Communications Server 2007 so as to maximize the business impact of this communications platform. Progent can in addition assist you to migrate from Live Communications Server to the current version of Office Communications Server 2007.

Progent's consultants can help you to install Microsoft Office Communications Server and integrate a range of Microsoft technologies to take advantage of the presence awareness, Instant Messaging, and Voice over IP capabilities enabled by Microsoft Communications Server:

Microsoft Windows Server 2008 Planning and Support
Progent offers a variety of Windows Server 2008 consulting and maintenance services that can help small organizations to benefit from Windows Server 2008. Progent's Microsoft-certified engineers can assist your company to evaluate the areas where Microsoft Windows Server 2008 could improve the productivity of your network in order to cost-justify an upgrade. Progent can show you how to pilot Windows Server 2008 in order to assess its reliability, performance, and compatibility handling your workloads. Progent can help with creating a rollout plan, assess and enhance your current network environment, develop backup and restoration processes, analyze security architecture and policies, assist in setting up physical and virtual servers, design high-availability solutions such as failover server clustering, train your internal network administration staff, and deploy automated server and network monitoring operations to ensure your information system's security and efficiency.

Microsoft Exchange Server 2007 Design, Setup, Maintenance, and Hosting Services
Progent's Microsoft certified consultants can help you define and deploy a smooth Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007. Progent's Microsoft Exchange Hosting and Management Services provide an enterprise-class data center with redundant power and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized servers for fault tolerance, easy expandability, and rapid restoration. Progent's services feature complete incorporation with your network, access to mobile computing devices, continual tracking of efficiency and network security, spam and virus protection, security update and service pack management, Helpdesk support, per-day data backup, and full messaging administration services.

Office SharePoint Server 2007 Help
Progent can offer assistance for planning, deploying, and maintaining productive Microsoft SharePoint Server installations that can significantly enhance important areas of your IT network such as collaboration, intranet portal, company-wide search, forms-based business operations, delivery of actionable intelligence, and document control. Progent's Microsoft-certified engineers can assist your company to evaluate the business case for implementing SharePoint Server 2007, provide setup and installation expertise, assist you to set up Microsoft SQL Server 2008 as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, develop a comprehensive protection plan that incorporates portal solutions, and provide online and on-premises troubleshooting and Call Center services.

SQL Server 2008 Consulting Services
Progent's SQL Server engineers can help your business installs SQL Server 2008 properly, and that your SQL-powered RDBM system is integrated seamlessly with your application software. Progent offers continuous server tracking to make sure your corporate network is always available, and Progent's online Help Desk Call Center is ready to provide fast resolutions for SQL issues. Progent's certified data security consultants can evaluate your company-wide security policies and mechanisms and recommend enhancements for more complete regulatory compliance. Progent's application developers can help you to develop or customize business programs or web sites utilize information managed by SQL Server.

Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands significant hands-on experience to configure optimally across a large corporation. Progentís Microsoft qualified Active Directory engineers are skilled in designing, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís fields of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up residual legacy version configuration objects in production AD systems, and fixing unsuccessful installations of AD and Active Directory-integrated applications.

Desktop Consulting and Support Services
Progent's Microsoft Gold certified desktop support experts offer a broad array of affordable consulting and support services to help you company to deploy, integrate, troubleshoot, and administer workstations and laptops powered by Microsoft Windows. Progent can provide onsite or online assistance for single PCs and handheld devices or help you to design and implement a network-wide migration to the newest version of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate productively with other Microsoft programs, products from popular vendors, business servers, and line-of-business solutions network-wide. Progent can also provide consultants and technicians to assist your company to prepare for and complete an office relocation or merger designed to cause the least possible disruption of your business.

Wireless Solutions Expertise
Progentís professionals provide experience in multiple technologies related to mobile connectivity including network architecture, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified consultants can save your organization time and money by using their wireless background to show you how to select and integrate mobile access technologies that make sense for your company. Progent can also optimize your network architecture so that wireless handhelds perform better.

Emergency Remote Troubleshooting
Progentís National Support Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote direct network connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to qualified experts as required.

For more information about Progent's support services for Microsoft Office Communications Server, call 1-800-993-9400 or see Contact Progent.