Microsoft began shipping the Release 2 edition of Microsoft Communications Server 2007, Microsoft's solution for managing presence, instant messaging, web conferencing, and IP-based calling. The next edition of Office Communications Server 2007 features improvements that offer IT managers additional flexibility for managing their communications system efficiently while providing an expandable platform for collaborative business activity.
To lower expenses, improve efficiency, and promote teamwork, the new edition of Microsoft Communications Server 2007 allows phone conferencing to eliminate expensive outside services with an on-premises conferencing software bridge that can be administered along with the existing communications environment. Microsoft Communications Server 2007 also now permits desktop sharing, which allows users to share their desktop seamlessly and initiate audio communications and cooperate with colleagues outside the organization on PC, Mac, or Linux platforms via a Web-based connection. The new release of Office Communications Server also enables geographically scattered teams to collaborate by participating in theme-based dialogues that persist over time. This tool provides users with an index of all available chat sessions and themes, automatically backs up discussions in an XML file format that addresses compliance requirements, provides tools to search the entire record of chat on a given topic, and provides filters and alarms to inform someone about recent updates.
the latest edition of Microsoft Office Communications Server 2007 also includes improved support for voice and mobility. The innovative attendant console allows receptionists or group secretaries to manage calls and conferences for other users, set up processes to direct phone calls, and manage higher volumes of incoming communications through an intuitive software interface. A new SIP trunking feature allows businesses to reduce expenses by setting up a straight-through VoIP interface between an Internet phone service provider and Office Communications Server 2007 without needing on-premises VoIP gateways. Also, Office Communicator Mobile support now includes new platforms including the Motorola RAZR, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Engineers Can Help You to Benefit from Microsoft Communications Server
A Standard Edition Microsoft Communications Server manages all required services on a single Front End Server. The minimal investment in hardware and simplicity of management make this configuration is optimal for small and mid-sized companies and for remote offices. Microsoft Office Communications Server 2007 is based on Windows Server and taps into core Windows technologies like as Active Directory, SQL Server, Operations Manager, and Exchange Server. With Office Communications Server 2007, you can incorporate instant teamwork features and presence to popular Office programs like as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence information from your server can also be integrated into productivity applications. Microsoft Office Communications Server also acts as the presence engine for team web sites and web portals, providing presence and IM access from within Windows SharePoint sites.
Progent's Microsoft-certified professionals offer professional technical services for all these areas and can help you in planning and executing a rollout of Office Communications Server in order to maximize the productivity impact of this IM, presence, and VoIP platform. Progent can in addition assist you to migrate from Microsoft Live Communications Server to the current edition of Microsoft Communications Server.
Progent's consulting experts can assist you to install Microsoft Communications Server 2007 and configure a wide of Microsoft platforms to benefit from the presence awareness, IM, and Voice over IP capabilities enabled by Microsoft Communications Server:
Microsoft Windows Server 2008 Support
Progent offers a range of Windows Server 2008 planning and maintenance support that can help small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can assist you to evaluate the areas where Microsoft Windows Server 2008 could enhance the productivity of your information network in order to rationalize a migration. Progent can show you how to test Microsoft Windows Server 2008 so that you can assess its reliability, speed, and compatibility handling realistic workloads. Progent can help with developing a rollout strategy, evaluate and enhance your current network infrastructure, develop backup and restoration procedures, analyze security mechanisms and policies, assist in integrating physical and virtualized machines, develop fault-tolerant strategies such as server clustering with Hyper-V, train your in-house IT management staff, and deploy automated round-the-clock monitoring operations to track your information system's protection and performance.
Microsoft Exchange Server Design, Configuration, and Maintenance Support
Progent's Microsoft certified support team can help you define and implement an efficient Exchange Server 2007 migration strategy that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. Progent's Microsoft Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007. Progent's services feature complete incorporation with your business network, access to handheld communication devices, automated tracking of efficiency and network security, spam protection, patch and service pack management, Contact Center services, per-day backup, and full messaging management support.
SharePoint Server Help
Progent can offer assistance for designing, deploying, and managing successful Microsoft Office SharePoint Server solutions that can significantly enhance important areas of your company's IT system including teamwork, web portal, corporate-wide search, forms-driven business processes, access to actionable information, and document management. Progent's Microsoft-certified consultants can assist your company to evaluate the business benefit for implementing SharePoint Server 2007, deliver configuration and installation support, help you to set up Microsoft SQL Server as a back-office database engine, optimize your network architecture, set up your off-the-shelf and specialized business software to work with Office SharePoint Server 2007, develop a comprehensive protection plan that incorporates web portal technology, and provide online and on-premises repair and Call Center services.
SQL Server 2008 Programming and Support
Progent's SQL Server engineers can make sure your business configures SQL 2008 properly, and that your SQL-powered database solution is integrated effectively with your business applications. Progent offers automated network monitoring to ensure your business network is healthy, and Progent's remote Help Desk Call Center is available to offer fast solutions for SQL problems. Progent's certified computer security consultants can assess your company-wide security policies and technologies and suggest enhancements for more complete protection. Progent's developers can assist your company to create or customize line-of-business applications or web sites utilize information controlled by Microsoft SQL Server 2008.
Windows Active Directory Consulting and Support Services
Microsoft Windows Active Directory demands extensive field experience to integrate optimally across an enterprise. Progentís Microsoft certified Active Directory experts are experienced in designing, integrating, and supporting sophisticated Microsoft Enterprise AD installations. Progentís areas of expertise with Microsoft Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with residual beta version configuration objects in online Active Directory environments, and fixing failed installations of AD and AD-integrated programs.
PC Desktop Support Services
Progent's certified desktop support experts offer a wide array of cost-effective consulting and support services to assist your business to deploy, configure, repair, and administer workstations and notebooks powered by Windows. Progent can provide on-premises or remote technical support for individual desktop computers and handheld devices or work with your business to design and carry out a company-wide rollout of the latest release of Windows. Progent can also install Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with all Microsoft applications, products from third-party vendors, SQL databases, and line-of-business solutions throughout your network. Progent can also provide engineers and technical workers to assist your company to prepare for and implement a company relocation or merger designed to cause minimal interruption to your business.
Wireless Technologies Consulting
Progentís professionals provide expertise in a variety of technologies relevant to mobile networking including system topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your organization work and expense by using their wireless background to show you how to select and configure mobile networking solutions that make sense for your business. Progent can also optimize your network architecture so that mobile data devices work more reliably.
Emergency Remote Troubleshooting
Progentís National Support Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts provide telephone help and remote secure network connection to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to appropriate experts as needed.
To find out more information about Progent's support for Microsoft Communications Server, phone 1-800-993-9400 or go to Contact Progent.