Office Communications Server Support Microsoft debuted the R2 edition of Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, remote conferencing, and software-based VoIP. The most recent version of Microsoft Communications Server includes improvements that offer IT organizations additional control for maintaining their communications infrastructure efficiently while representing an expandable platform for communications-enabled business activity.

To reduce costs, increase productivity, and enhance teamwork, the new release of Office Communications Server permits phone conferencing to eliminate expensive outside services with an in-house audioconferencing bridge that can be controlled along with an organization's existing communications infrastructure. Microsoft Office Communications Server 2007 Release 2 also now permits desktop sharing, which allows workers to share their PC seamlessly and launch audio communications and collaborate with others outside the company on PC, Macintosh, or Linux platforms via a web connection. The latest edition of Microsoft Office Communications Server 2007 also allows geographically scattered teams to work together by participating in topic-based dialogues that extend indefinitely. This tool provides participants with a list of all active discussion sessions and themes, automatically backs up discussions in a file format that addresses auditing requirements, delivers utilities to search the entire record of discussion on a given theme, and provides filters and alarms to notify someone about recent posts.

the latest edition of Microsoft Office Communications Server 2007 also includes improved support for voice and mobile workers. The innovative attendant console allows receptionists or team administrators to manage phone calls and conferences on behalf of associates, establish processes to direct calls, and handle higher volumes of incoming communications through a user-friendly interface. The Session Initiation Protocol trunking feature allows businesses to reduce expenses by setting up a direct Voice over IP interface between an Internet telephony service provider and Office Communications Server 2007 without needing on-premises gateways. In addition, Office Communicator Mobile functionality has been extended to more platforms including the Nokia S40, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Business to Integrate Microsoft Office Communications Server 2007
A Standard Edition Office Communications Server 2007 manages all necessary services on a single Front End Server. The small expense in hardware and simplicity of management make this version is ideal for small and medium-sized organization and for remote offices. Microsoft Communications Server is powered by Microsoft Windows Server and takes advantage of powerful Windows technologies such as Active Directory, Microsoft SQL Server, System Center Operations Manager, and Exchange Server. With Microsoft Communications Server 2007, you can add real-time collaboration features and presence awareness to ubiquitous Office applications like as Outlook, Excel, and Microsoft Word. Presence awareness generated by your server can also be integrated into productivity applications. Microsoft Office Communications Server 2007 also acts as the presence mechanism for collaborative sites and portals, providing presence and IM access from within Windows SharePoint Services sites.

Office Communications Server 2007 Release 2 Assistance

Progent's Microsoft-certified professionals can provide professional consulting support for all these areas and can help you in planning and executing a deployment of Office Communications Server so as to maximize the business impact of this IM, presence, and VoIP solution. Progent can in addition help your company to upgrade from Microsoft Live Communications Server 2005 to the latest edition of Office Communications Server 2007.

Progent's consultants can help your company to deploy Microsoft Office Communications Server 2007 and integrate a range of Microsoft platforms to benefit from the presence awareness, IM, and Voice over IP features available with Microsoft Office Communications Server 2007:

Windows Server 2008 Expertise
Progent offers a range of Microsoft Windows Server 2008 consulting and maintenance support that can help small businesses to benefit from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help you to understand the ways Microsoft Windows Server 2008 could enhance the productivity of your IT system so that you can cost-justify an upgrade. Progent can show you how to test Windows Server 2008 so that you can determine its reliability, responsiveness, and operability handling realistic workloads. Progent can provide consulting for developing a rollout plan, evaluate and improve existing network infrastructure, develop archiving and restoration processes, evaluate security mechanisms and guidelines, help in integrating physical and virtualized servers, design high-availability solutions including server and storage clustering, educate your internal network administration team, and deploy automated server monitoring operations to track your information system's protection and performance.

Exchange Server Design, Installation, Troubleshooting, and Hosting Support
Progent's expert consultants can help you define and deploy a smooth Microsoft Exchange 2007 migration strategy that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server. Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, plus failover connections to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for high availability, easy expandability, and rapid restoration. Services include integration with your business network, connectivity with handheld communication products, continual monitoring of efficiency and security, spam and virus filtering, patch and revision control, Helpdesk services, per-day data backup, and full messaging administration support.

Office SharePoint Server 2007 Consulting and Support
Progent can offer expertise for designing, deploying, and managing successful Microsoft SharePoint Server solutions that can significantly improve key aspects of your IT environment including collaboration, intranet portal, enterprise search, forms-based business operations, delivery of actionable information, and content management. Progent's Microsoft Gold certified engineers can help your company to evaluate the business benefit for deploying Office SharePoint, provide configuration and integration expertise, help your business to set up SQL Server as a back-end database, enhance your network architecture, integrate your off-the-shelf and custom business programs to work with Microsoft Office SharePoint Server, develop a company-wide security strategy that incorporates web portal solutions, and deliver remote and in-person troubleshooting and Call Center support.

Microsoft SQL Server 2008 Programming and Support
Progent's SQL Server engineers can make sure your company configures Microsoft SQL 2008 properly, and that your SQL-powered data management system is incorporated effectively with your business applications. Progent offers continuous server monitoring to ensure your corporate information system is healthy, and Progent's online Technical Response Center is ready to offer rapid resolutions for SQL database problems. Progent's certified computer protection consultants can evaluate your business-wide security policies and technologies and recommend improvements for more complete regulatory compliance. Progent's developers can help your company to develop or customize business applications or eCommerce sites rely on information controlled by Microsoft SQL Server.

Windows Active Directory Support Services
Windows Active Directory requires extensive hands-on experience to configure optimally across an enterprise. Progentís Microsoft qualified Active Directory consultants are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of proven competence with Windows 2003 and 2008 Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta version configuration objects in production AD environments, and repair of unsuccessful installations of Active Directory and AD-associated programs.

PC Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide array of affordable services to help your company to install, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows. Progent can provide on-premises or online technical support for individual PCs and moble devices or help your business to design and carry out a network-wide rollout of the most current release of Windows. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your workstations so they integrate efficiently with other Microsoft applications, products from third-party publishers, SQL databases, and line-of-business solutions network-wide. Progent can also provide consultants and technicians to assist you to prepare for and implement a company move or merger organized to cause minimal interruption to your productivity.

Wireless Solutions Expertise
Progentís consultants provide experience in multiple technologies related to mobile networking including network architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your organization time and money by applying their wireless expertise to help you select and configure mobile networking technologies that make sense for your company. Progent can also optimize your network architecture so that wireless handhelds work more reliably.

Urgent Remote Troubleshooting
Progentís National Support Center provides national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone support and remote secure computer access to isolate and resolve network problems rapidly and affordably. The breadth of technical expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to qualified specialists as required.

To learn more details concerning Progent's consulting and support services for Microsoft Office Communications Server, phone 1-800-993-9400 or go to Contact Progent.



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