Office Communications Server Support Microsoft debuted the Release 2 edition of Microsoft Communications Server, Microsoft's solution for unifying presence, instant messaging, remote conferencing, and IP-based calling. The most recent version of Microsoft Office Communications Server 2007 includes improvements that offer IT organizations additional flexibility for maintaining their communications system effectively while providing an extensible architecture for collaborative work activity.

To reduce costs, improve productivity, and promote collaboration, the latest version of Microsoft Office Communications Server 2007 allows dial-in audioconferencing to eliminate expensive outside services with an on-premises audioconferencing bridge that is maintained along with an organization's current communications environment. Microsoft Office Communications Server 2007 Release 2 also now features desktop sharing, which enables workers to share their desktop seamlessly and initiate calls and team up with colleagues external to the organization on PC, Macintosh, or Linux-powered platforms via a web connection. The new edition of Office Communications Server also allows geographically dispersed teams to work together by participating in theme-based dialogues that persist over time. This application provides participants with a list of all active chat rooms and themes, periodically backs up chats in a format that addresses compliance regulations, delivers tools to search the complete record of chat on a given topic, and provides filters and alerts to inform people of recent updates.

the latest edition of Microsoft Communications Server also includes enhanced support for voice communications and mobile workers. The new attendant console allows support personnel or group administrators to control phone calls and conferences on behalf of associates, set up workflows to route calls, and manage larger numbers of incoming communications via a user-friendly interface. The SIP trunking feature allows businesses to cut costs by establishing up a straight-through Voice over IP connection between an IP phone service supplier and Microsoft Communications Server 2007 without needing in-house VoIP gateways. Also, Microsoft Office Communicator Mobile functionality has been extended to new device platforms including the Motorola RAZR, Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Engineers Can Assist Your Business to Deploy Office Communications Server
A Standard Edition Microsoft Office Communications Server hosts all required services on one physical Front End Server. The minimal investment in computer hardware and simplicity of administration make this version is optimal for small and mid-sized businesses and for branch offices. Office Communications Server is powered by Windows Server and taps into core Windows technologies such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Exchange Server. With Microsoft Communications Server, you can add instant collaboration features and presence awareness to ubiquitous MS Office applications like as Microsoft Office Outlook, Microsoft Office Excel, and Microsoft Office Word. Presence awareness from your server can also be integrated into productivity applications. Microsoft Communications Server also serves as the presence mechanism for team sites and web portals, delivering presence and IM support from within SharePoint Services sites.

Microsoft Communications Server 2007 Release 2 Support

Progent's Microsoft-certified professionals can provide expert consulting support for all these technologies and can help your company in planning and executing an installation of Microsoft Office Communications Server 2007 in order to maximize the business value of this communications solution. Progent can also assist you to upgrade from Live Communications Server to the current edition of Office Communications Server 2007.

Progent's consultants can assist your company to deploy Microsoft Office Communications Server 2007 and configure a wide of Microsoft platforms to benefit from the presence, Instant Messaging, and Voice over IP capabilities enabled by Office Communications Server:

Windows Server 2008 Support
Progent offers a range of Windows Server 2008 consulting and integration services that can help small companies to take advantage of Microsoft Windows Server 2008. Progent's Microsoft Gold certified consultants can help your company to evaluate the ways Microsoft Windows Server 2008 could enhance the business value of your IT system in order to cost-justify an upgrade. Progent can help you pilot Windows Server 2008 in order to determine its stability, throughput, and operability handling realistic applications. Progent can help with creating a deployment strategy, evaluate and improve existing network infrastructure, document archiving and restoration processes, evaluate security architecture and guidelines, help in setting up physical and virtualized servers, design fault-tolerant solutions including server clustering, educate your internal IT management team, and deploy automated 24x7 monitoring operations to track your information system's protection and efficiency.

Exchange Server Planning, Setup, and Maintenance Services
Progent's expert support team can help you define and implement a smooth Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007. Services feature integration with your business network, access to handheld communication products, continual monitoring of efficiency and network security, spam and virus filtering, security update and revision management, Help Desk support, daily backup, and comprehensive messaging management services.

Office SharePoint Server 2007 Help
Progent can offer help for designing, configuring, and managing productive SharePoint Server installations that will dramatically enhance important aspects of your company's IT environment such as teamwork, intranet portal, corporate-wide search, forms-based business processes, delivery of management intelligence, and content control. Progent's Microsoft Gold certified consultants can assist you to assess the business case for implementing SharePoint Server 2007, provide configuration and integration expertise, help your business to set up SQL Server as a back-end database, optimize your network architecture, integrate your standard and custom application software to operate with Microsoft Office SharePoint Server, create a comprehensive security plan that incorporates portal technology, and deliver online and on-premises repair and Call Center services.

SQL Server Consulting Services
Progent's SQL Server experts can help your organization installs SQL 2008 efficiently, and that your SQL-based DBM system is incorporated seamlessly with your applications. Progent can provide continuous network monitoring to make sure your corporate network is healthy, and Progent's remote Help Desk Call Center is ready to offer fast resolutions for SQL-related problems. Progent's certified data security engineers can assess your business-wide security processes and technologies and recommend enhancements for better regulatory compliance. Progent's developers can help your company to develop or personalize line-of-business programs or eCommerce sites rely on databases managed by SQL Server.

Active Directory Consulting and Support Services
Windows Active Directory demands extensive field experience to configure efficiently across an enterprise. Progent's Microsoft Gold certified Active Directory engineers are skilled in planning, integrating, and maintaining complex Microsoft Enterprise AD installations. Progent's areas of proven competence with Windows 2003 and 2008 Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with residual legacy version configuration objects in online Active Directory systems, and fixing failed installations of AD and AD-integrated applications.

PC Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a broad range of affordable services to assist you business to install, integrate, troubleshoot, and manage workstations and laptops based on Windows. Progent can offer on-premises or online assistance for individual PCs and handheld devices or work with you to plan and carry out a network-wide rollout of the newest release of Microsoft Windows. Progent can also install Microsoft Office or Microsoft Dynamics programs on your client PCs so they communicate productively with other Microsoft programs, software from third-party publishers, business servers, and line-of-business solutions throughout your network. Progent can also supply consultants and technical workers to assist your company to plan for and complete an office move or consolidation organized to cause the least possible disruption of your business.

Wireless and Mobility Solutions Support
Progent's consultants offer expertise in multiple technologies related to mobile networking including system infrastructure, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your business work and money by using their wireless experience to show you how to choose and configure wireless access solutions that fit the needs of your company. Progent can also tune your network infrastructure so that wireless appliances work better.

Urgent Online Technical Support
Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and online secure computer access to isolate and resolve network problems quickly and economically. The breadth of technical experience available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed.

To learn more information about Progent's consulting expertise for Microsoft Communications Server, call 1-800-993-9400 or see Contact Progent.

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