New IT Technology and Progent Business Solutions

Microsoft began shipping the latest version of Microsoft Office Communications Server, Microsoft's platform for streamlining presence, instant messaging, video conferencing, and software-based VoIP. The R2 version of Office Communications Server includes enhancements that give network administrators more versatility for managing their communications infrastructure efficiently while providing an expandable architecture for communications-enabled business activity.

To reduce costs, improve productivity, and enhance teamwork, the new version of Microsoft Office Communications Server 2007 permits dial-in audioconferencing to replace costly third-part services with an in-house audioconferencing software bridge that can be administered along with an organization's current communications infrastructure. Office Communications Server also now permits desktop sharing, which allows workers to share their PC transparently and launch audio communications and collaborate with colleagues external to the organization on Windows PC, Mac, or Linux-powered computers via a Web-based interface. The new edition of Office Communications Server also allows geographically scattered teams to work together by taking part in theme-based dialogues that persist over time. This tool supplies users with an index of all available chat sessions and topics, automatically archives discussions in a format that meets auditing regulations, delivers tools to search the entire record of chat on a specific theme, and offers triggers and alerts to notify people about recent posts.

the new edition of Microsoft Office Communications Server also includes improved support for voice communications and mobile workers. The innovative attendant window permits support personnel or team secretaries to manage phone calls and conferences for other users, set up processes to direct calls, and handle larger volumes of incoming communications through an intuitive software interface. A new SIP trunking feature enables businesses to reduce expenses by establishing up a direct VoIP interface between an IP phone service provider and Office Communications Server 2007 without requiring on-premises gateways. Also, Office Communicator Mobile support now includes more platforms including the Motorola RAZR, RIM Blackberry, and Windows Mobile.

How Progent's Microsoft-certified Consultants Can Assist Your Company to Deploy Office Communications Server 2007
A Standard Edition Office Communications Server manages all required services on one physical Front End Server. The minimal investment in hardware and simplicity of management make this version is optimal for small and mid-sized businesses and for branch offices. Office Communications Server 2007 relies on Windows Server and taps into powerful Windows Server technologies such as Active Directory, SQL Server, System Center Operations Manager, and Microsoft Exchange Server. With Microsoft Communications Server 2007, you can incorporate real-time teamwork capabilities and presence to popular Microsoft Office applications such as Microsoft Office Outlook, Excel, and Microsoft Word. Presence information generated by the server can also be incorporated into line-of-business software. Microsoft Communications Server 2007 also acts as the presence mechanism for collaborative sites and web portals, providing presence awareness and IM support from within Windows SharePoint sites.

Progent's Microsoft-certified engineers offer professional consulting support for all these technologies and can assist your company in planning and executing a rollout of Office Communications Server 2007 in order to optimize the productivity value of this IM, presence, and VoIP platform. Progent can in addition help you to upgrade from Live Communications Server 2005 to the current edition of Microsoft Communications Server.

Progent's consultants can assist you to install Microsoft Communications Server 2007 and configure a wide of Microsoft technologies to benefit from the presence awareness, Instant Messaging, and VoIP features available with Microsoft Communications Server 2007:

Windows Server 2008 Planning and Support
Progent provides a range of Microsoft Windows Server 2008 planning and maintenance services that can help small businesses to get the most from Microsoft Windows Server 2008. Progent's Microsoft-certified consultants can help your company to evaluate the ways Windows Server 2008 could improve the productivity of your IT system in order to rationalize a migration. Progent can show you how to pilot Microsoft Windows Server 2008 so that you can assess its stability, responsiveness, and compatibility running realistic workloads. Progent can provide consulting for creating a deployment strategy, assess and enhance your current network infrastructure, document backup and restoration procedures, analyze security mechanisms and guidelines, help in integrating actual and virtualized servers, develop fault-tolerant strategies such as server and storage clustering with Hyper-V, educate your internal IT management staff, and set up automated 24x7 monitoring processes to ensure your information system's protection and performance.

Exchange Server Design, Setup, and Maintenance Services
Progent's Microsoft certified consultants can help you define and implement an efficient Exchange Server 2007 migration plan that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. Progent's Exchange Server 2007 support, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server. Progent's services include complete incorporation with your business network, connectivity with mobile computing devices, automated tracking of performance and network security, spam and virus filtering, patch and revision management, Contact Center services, daily backup, and comprehensive messaging management support.

SharePoint Server 2007 Integration Services
Progent can provide help for planning, configuring, and maintaining successful Microsoft Office SharePoint Server solutions that can significantly enhance important areas of your company's IT system such as teamwork, intranet portal, enterprise search, forms-driven business processes, delivery of actionable information, and document control. Progent's Microsoft-certified consultants can help you to evaluate the business benefit for deploying SharePoint Server, deliver setup and integration expertise, help you to configure Microsoft SQL Server 2008 as a back-office database engine, enhance your network architecture, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, create a company-wide protection strategy that includes web portal solutions, and provide online and on-premises repair and Help Desk services.

SQL Server Design and Support
Progent's SQL Server experts can help your small business configures Microsoft SQL Server 2008 efficiently, and that your SQL-based database system is incorporated thoroughly with your business applications. Progent offers continuous network tracking to ensure your corporate information system is working efficiently, and Progent's remote Help Desk is available to offer rapid remediation for SQL issues. Progent's certified computer security experts can evaluate your business-wide security policies and mechanisms and recommend enhancements for better protection. Progent's programmers can assist your company to develop or personalize line-of-business applications or web sites rely on databases controlled by SQL Server 2008.

Windows Active Directory Support Services
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progent's Microsoft qualified Active Directory engineers are experts in designing, integrating, and maintaining sophisticated Enterprise AD projects. Progent's fields of proven competence with Microsoft Windows 2003 and 2008 AD include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online AD systems, and repair of unsuccessful installations of AD and Active Directory-integrated applications.

PC Desktop Support Services
Progent's Microsoft-certified desktop support consultants can deliver a broad range of affordable support services to help your business to install, integrate, repair, and manage workstations and laptops powered by Windows. Progent can offer onsite or remote technical support for single PCs and handheld devices or work with your business to plan and implement a company-wide rollout of the latest version of Windows. Progent can also install Office or Microsoft Dynamics programs on your workstations so they communicate efficiently with all Microsoft applications, software from third-party vendors, database servers, and key services throughout your network. Progent can also supply engineers and technicians to help your company to prepare for and complete a site relocation or merger designed to produce minimal disruption of your business.

Wireless and Mobility Technologies Consulting
Progent's consultants offer experience in a variety of technologies related to mobile networking including system infrastructure, Activesync, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified professionals can save your organization work and money by applying their wireless background to show you how to choose and integrate mobile access solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless data devices perform more reliably.

Emergency Online Troubleshooting
Progent's Technical Response Center offers nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support professionals offer telephone support and online direct network connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate experts as required.

To find out more details about Progent's consulting services for Microsoft Office Communications Server, phone 1-800-993-9400 or go to Contact Progent.