Microsoft debuted the latest edition of Microsoft Communications Server, Microsoft's platform for managing presence awareness, instant messaging, video conferencing, and IP-based calling. The latest version of Microsoft Office Communications Server 2007 includes improvements that give IT managers additional versatility for supporting their communications system effectively while providing an extensible architecture for communications-enabled business activity.
To reduce costs, improve efficiency, and support collaboration, the new Release 2 of Microsoft Office Communications Server 2007 permits dial-in audioconferencing to replace expensive third-part services with an in-house conferencing bridge that can be managed along with a company's overall communications infrastructure. Office Communications Server also now permits desktop sharing, which enables users to share their PC seamlessly and initiate audio communications and cooperate with colleagues outside the organization on PC, Macintosh, or Linux-powered platforms through a Web-based connection. The latest edition of Microsoft Communications Server 2007 also enables geographically dispersed groups to collaborate by taking part in topic-based dialogues that extend over time. This tool supplies users with an index of all active chat sessions and themes, periodically archives discussions in a file format that meets auditing requirements, delivers tools to look through the complete history of chat on a specific topic, and offers triggers and alerts to notify people about new updates.
The new version of Microsoft Office Communications Server also includes improved support for voice communications and mobile workers. The new attendant console permits support personnel or team administrators to control phone calls and conferences on behalf of other users, set up workflows to route calls, and manage higher numbers of incoming calls through a software-based console. A new SIP trunking capability enables companies to cut costs by setting up a straight-through VoIP interface between an Internet phone service provider and Microsoft Office Communications Server without needing on-premises VoIP gateways. In addition, Microsoft Office Communicator Mobile functionality now includes new platforms including the Nokia S40, Blackberry, and Windows Mobile.
How Progent's Microsoft-certified Consultants Can Help You to Benefit from Office Communications Server
A Standard Edition Microsoft Office Communications Server hosts all necessary services on one physical Front End Server. The minimal expense in computer hardware and simplicity of administration make this version is optimal for small and medium-sized organization and for remote offices. Office Communications Server is powered by Microsoft Windows Server and taps into core Windows Server platforms such as Active Directory, SQL Server, Microsoft System Center Operations Manager, and Microsoft Exchange Server. With Office Communications Server, you can incorporate instant teamwork capabilities and presence awareness to popular Office applications such as Outlook, Excel, and Microsoft Office Word. Presence information generated by the server can also be incorporated into productivity applications. Microsoft Communications Server 2007 also serves as the presence mechanism for team web sites and web portals, providing presence and Instant Messaging support from within Windows SharePoint sites.
Progent's Microsoft-certified professionals offer professional technical support for all these areas and can help you in designing and implementing an installation of Microsoft Communications Server 2007 in order to maximize the productivity value of this IM, presence, and VoIP solution. Progent can also help your company to migrate from Microsoft Live Communications Server to the current version of Office Communications Server.
Progent's IT professionals can assist you to deploy Office Communications Server 2007 and integrate a wide of Microsoft technologies to take advantage of the presence awareness, Instant Messaging, and Voice over IP features available with Office Communications Server:
Microsoft Windows Server 2008 Support
Progent offers a variety of Windows Server 2008 planning and integration services that can assist small companies to benefit from Windows Server 2008. Progent's Microsoft-certified consultants can assist you to understand the areas where Microsoft Windows Server 2008 could improve the productivity of your information network so that you can cost-justify an upgrade. Progent can show you how to pilot Windows Server 2008 in order to assess its stability, responsiveness, and compatibility handling your workloads. Progent can help with developing a rollout strategy, assess and improve existing network environment, document backup and recovery procedures, evaluate security architecture and policies, assist in installing physical and virtual servers, design fault-tolerant strategies such as server clustering with Hyper-V, educate your internal IT management team, and set up proactive server monitoring operations to track system protection and performance.
Exchange Server Design, Configuration, Maintenance, and Hosting Services
Progent's expert support team can help you define and deploy an efficient Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007. Progent's Exchange Server Hosting and Management Services offer an enterprise-class data center that features backed-up power and environmental control systems, 24x7 site security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are set up as virtual servers for service continuity, smooth scalability, and fast recovery. Services include integration with your network, access to mobile communication products, continual monitoring of performance and network security, spam protection, security update and service pack management, Help Desk Call Center services, daily backup, and comprehensive email management services.
Microsoft SharePoint Server Consulting and Support
Progent can offer expertise for planning, deploying, and maintaining productive Microsoft SharePoint Server installations that will dramatically improve key aspects of your company's information environment including collaboration, intranet portal, corporate-wide search, forms-based business operations, delivery of actionable intelligence, and content control. Progent's Microsoft-qualified engineers can assist your company to evaluate the business benefit for adopting SharePoint Server, deliver setup and installation expertise, assist your business to configure Microsoft SQL Server 2008 as a back-office database, optimize your network architecture, set up your standard and custom application programs to operate with Office SharePoint Server, develop a comprehensive security plan that incorporates web portal solutions, and provide online and on-site repair and Call Center services.
Microsoft SQL Server 2008 Design and Support
Progent's SQL Server consultants can make sure your small business configures SQL Server 2008 properly, and that your SQL-based RDBM solution is incorporated effectively with your business applications. Progent offers automated server monitoring to ensure your business information system is always available, and Progent's online Help Desk Call Center is ready to offer rapid solutions for SQL database problems. Progent's certified computer security experts can assess your business-wide security policies and mechanisms and suggest improvements for more complete protection. Progent's application developers can help your company to create or personalize business applications or eCommerce sites rely on information controlled by SQL Server.
Windows Active Directory Support Services
Microsoft Windows Active Directory demands extensive practical experience to configure optimally across an enterprise. Progentís Microsoft qualified Active Directory consultants are experts in designing, integrating, and maintaining complex Enterprise AD projects. Progentís fields of expertise with Windows 2003 and 2008 AD include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up residual legacy version configuration objects in online Active Directory environments, and repair of unsuccessful installations of AD and Active Directory-associated applications.
PC Desktop Consulting and Support Services
Progent's certified desktop support consultants offer a broad range of cost-effective services to help you business to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows. Progent can provide onsite or remote technical support for individual desktop computers and moble devices or help you to plan and carry out a large-scale rollout of the newest version of Microsoft Windows. Progent can also configure Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with all Microsoft programs, software from third-party publishers, business servers, and line-of-business services throughout your network. Progent can also supply engineers and technical workers to assist you to prepare for and implement an office relocation or consolidation organized to cause the least possible interruption to your productivity.
Wireless and Mobility Technologies Expertise
Progentís consultants provide expertise in a variety of disciplines related to mobile networking including system architecture, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your company work and expense by applying their wireless expertise to show you how to select and integrate mobile networking technologies that make sense for your business. Progent can also tune your IT infrastructure so that mobile appliances work more reliably.
Urgent Online Technical Support
Progentís National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service experts offer telephone support and online direct computer access to isolate and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to qualified experts as required.
To learn more details about Progent's consulting services for Microsoft Office Communications Server 2007, call 1-800-993-9400 or visit Contact Progent.