For business networks located in the state ofOhio, Progent's Microsoft and Cisco certified engineers can provide online assistance and remote troubleshooting to resolve your computer network problems fast and affordably. Progent has acquired enterprise-class skills, sophisticated utilities, and support knowledge bases to diagnose and fix computer network problems without the expense and delays associated with onsite service visits.

If yourOhiocompany is located beyond the larger urban areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer support options may be limited in technical expertise, or not available during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of customers. This means you get not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

Google Android Phone Integration and Management
Progent's Android phone and tablet integration consultants have years of background providing remote and onsite assistance for businesses of all sizes who want to incorporate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent has the range of skills to solve network problems that span numerous vendors and that represent a combination of older and up-to-date technology. Progent provides affordable online consulting to assist you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones to maximize their business value.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Read about the complete ProSight family of low-cost outsourced network management services for small and medium-size organizations.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies reduce the work required for network managers to set up applications so that they are standardized across a corporate workforce, provide the power to manage rights to business information, and enable quick installation of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies desktop access, enhances performance, strengthens data security, unifies administration, and offers an almost seamless user environment. Progent's desktop virtualization engineers can help you to evaluate the business benefits of Microsoft's virtual desktop solutions, set up pilot and on-line deployments, improve your network architecture to support virtual clients effectively, assess and remediate security issues, and train your network administrators to utilize best practices to gain maximum payback from desktop virtualization.

Remote Support for Windows Server 2008
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an information technology expert with hands-on experience and diverse knowledge in designing and building cohesive and comprehensive business technology networks. The experience of Progent's seasoned Windows Server engineers, averaging over 10 years of background integrating Microsoft-based solutions, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the business value of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help you to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information network.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of IT outsourcing and co-sourcing services to assist organizations of any size to maintain, manage, and repair environments that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.

System Center 2016 Consultants
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.

Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have broad expertise in the integration and support of wireless information technology and can help you to plan, install, manage and repair wireless ecosystems that are compliant, resilient, scalable, easy to manage and use, able to support your vital workloads, and seamlessly incorporated into hybrid cloud environments. Remote and onsite expertise available from Progent span a selection of wireless solutions such as smartphone and tablet management, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Azure cloud Integration Consulting
Progent's Microsoft Azure planning and integration experts can help you with any phase of Microsoft Azure integration including requirements analysis, prerequisites assessment, solution design, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid environment that transparently integrates physical datacenters with Azure services.

Microsoft Access Database Application Programming
Progent's Office Access developers and consultants offer affordable online consulting services for all editions of Office Access including Access desktop and Access Web App and offers expert assistance for application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Access application development and database administration.

Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent network support expert for online or on-premises assistance, phone 1-800-993-9400 or visit Remote Network Support.



An index of content::

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.

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    If your business does not need urgent remote support but you think you will require assistance with your information system soon, you can conserve time and money and ensure that the right IT skill will be available when you require it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.

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