For business networks located throughout the state of Ohio, Progent's Microsoft certified professionals can deliver online assistance and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and fix network problems while avoiding the expense and delays normally associated with in-person service visits.

If your Ohio company is situated beyond the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network systems support choices may be limited in technical capability, or unavailable during urgent situations. This results in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you obtain not only the technical competency needed for the job, but a consultant with proven methods for applying that expertise to deliver efficient network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi devices running across multiple venues with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of UniFi products for your environment and assist you to plan, install, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Progent's Online Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to help your organization to design, develop, pilot test, deploy, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed help to clients looking for a quick fix to a specific issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the special requirements of individuals or teams.

Exchange Server 2016 Upgrade Support
Progent's MS Exchange 2016 Server consultants can help you in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, originally branded CallManager, operates as the foundation of Cisco's collaboration platform. Unified CM and Unified CM Express offer an advanced IP-PBX by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified CUCM consultants can help with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and video phones, designing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, creating UCS server clustering solutions for high availability, and integration with Exchange Server.

Part-time Chief Information Officer Support Services
Progent can supply businesses with an information management expert who can function as a temporary or part-time Chief Information Officer. This experienced technology officer can provide strategic direction to assist you to integrate sensible IT products to enhance business processes so they match more closely with your business objectives. Your company can develop and implement a well conceived IT plan without absorbing the expense of a full-time senior IT executive. Key tasks Progent's part-time Chief Information Officer can perform include strategic planning, rationalizing IT budgets, creating models for ROI, optimizing business processes, negotiating contracts with suppliers, establishing security and compliance policies, monitoring service level agreements, automating network administration, software revision management, IT asset documentation control, and disaster recovery preparedness.

ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure management service makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that require critical software patches, or resolving performance bottlenecks. Find out about the entire ProSight line of affordable outsourced network management services for small businesses.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the advanced problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge server management software solution that tracks the availability, speed and security of your information system and identifies anomalies before they can bring down your system. To give you more understanding about the performance and stability of your system infrastructure, Progent can help you install and manage popular network monitoring software based on the Linux OS.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget. To learn more about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration solutions with on-premises Exchange.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 includes significant improvements in key areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide efficient online and on-premises consulting services such as system design, configuration, administration, remediation, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment. If your organization is currently using Microsoft SQL Server 2014, Progent can assist you to perform a smooth upgrade to SQL Server 2016.

Planning, Integration and Troubleshooting Expertise for Microsoft System center 2012 R2
Progent's System Center 2012 consulting experts have over a decade of experience deploying, supporting and troubleshooting the key platforms included with Microsoft System Center and can help your organization to design, deploy, manage, and fix your Microsoft System Center ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also offers System Center 2016 migration planning and support to assist your organization to transition to the current version of Microsoft System Center from an earlier one or from another datacenter management platform to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.

Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Help.