For small company computer networks located within the state of Ohio, Progent's Microsoft and Cisco authorized professionals can deliver online help and remote troubleshooting to fix your computer network troubles fast and cost effectively. Progent has acquired top-notch skills, software utilities, and support databases to identify and fix computer network problems without the cost and delays normally associated with onsite service visits.
If your Ohio business is situated beyond the larger urban areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local network support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of expert network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a broad range of clients. This means you get not just the technical know how needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.
Advanced Project Management Experts
For advanced project management assistance, Progent offers the services of veteran IT professionals with years of experience as IT project managers for application development, information technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer world-class management skills to help enterprise customers to adhere to best practices to make sure strategic projects are successfully completed on schedule and within budget.
Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the heart of Cisco's collaboration portfolio. Unified CM and Unified CM Express (CME) offer an advanced IP-PBX solution by integrating closely with apps such as Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and desktop video IP phones, designing dial plans, configuring SIP trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server.
Part-time CIO Support Services
Progent can supply businesses with an IT management expert who can act as a part-time Chief Information Officer. This veteran IT executive can provide strategic direction to assist you to integrate appropriate IT products to improve business processes so they align better with your business goals. Your company can create and install a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Critical tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, developing models for Total Cost of Ownership, reengineering business processes, reviewing contracts with suppliers, defining security policies, business impact analysis, automating data center administration, patch tracking, network asset documentation management, and disaster recovery/business continuity planning.
Cisco Small Business WiFi APs Planning and Support
Cisco's Small Business series of APs are Linux-based devices designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting services to help your organization to plan, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or topology. For details about Progent's support for current and older Cisco Small Business family of wireless access points, see Cisco Small Business 100, 300 and 500 wireless access points configuration and troubleshooting.
Oracle Database Administration Services and Application Development
Progent offers affordable access to an Oracle certified expert for Oracle database administration support or an Oracle software developer. Progent can assist your business to develop effective solutions for critical Oracle database administration activities including database tuning, backup and restore strategies, and database security, or train your in-house personnel how to follow industry best practices for simplifying major administration tasks. Progent can also provide the support of a PL/SQL programmer to assist your company to build, test, enhance, or migrate Oracle programs that can range from forms to data-driven web sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.
Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment so you realize maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to plan and implement a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security capabilities, high availability VMM storage options, and other enhancements.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, deploy, administer and repair unified communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting companies of any size to create advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, IP voice and video phones setup, and wireless VoIP phone deployment. Progent's consultants can help you with Cisco's entire library of UC applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Attendant Console.
Video Conferencing Consulting Support
Progent offers the support of an accredited video conferencing and telepresence consultant with expertise deploying technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure consultants able to help companies of all sizes to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability you need to support your telepresence environment.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller products. Progent offers expertise for hardware-based and software-only wireless controllers and can help you to determine which type makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.
Progent's Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts offer a wide range of affordable online support services to help you to manage and troubleshoot your legacy Microsoft Word solution or assist you to migrate to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, integrating Word with different Office applications such as Office Excel and Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, and smart phone and tablet integration, and online Office Word training tailored for your special requirements.
Cost-effective Network Support Solutions
Many small companies rely on flawed metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take several times longer to complete the identical task than a seasoned Information Technology professional. For example, charging 30% less per hour, but taking three times as long for the same task is not a deal. Even worse, a badly designed or implemented IT infrastructure that is unstable and difficult to manage or upgrade can cost an organization many times more than its initial price due to lost productivity. Progent's customer testimonials from satisfied companies throughout the U.S. confirm the effectiveness of Progent's service model and the technical capability of Progent's staff of IT professionals.
Check Point Firewall Configuration Expertise
Progent's Check Point firewall consultants can show you how to plan, integrate, and administer firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based security services. To learn more about Progent's consulting services for Check Point security gateways, see Check Point Software firewall integration expertise.
Progent's Consulting and Development Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services that include planning, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment. If you are currently running Microsoft SQL Server 2014, Progent can help you to perform an efficient upgrade to Microsoft SQL Server 2016.
Contact a Progent Network Support Expert
To see how you can access a Progent computer support expert for online or onsite assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.