For small office computer networks located throughout the state ofOhio, Progent's Microsoft authorized technicians can provide remote phone support and troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and repair computer network problems while avoiding the expense and time delays normally associated with in-person service calls.

If yourOhioorganization is situated outside of the larger metropolitan areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer support options may be limited in technical capability, or not available during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying those skills to deliver excellent network solutions.

SQL Server 2012 Consulting
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and data security professionals to assist your business to manage your Microsoft SQL Server 2012 environment and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security, availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite expertise to assist businesses of all sizes to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity. Read about Progent's complete ProSight line of value-priced outsourced network management services for small and medium-size businesses.

Online Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers world-class remote technical support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the experience to help you to analyze and solve complex network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of engineers allows them to escalate even the most difficult issues to the right subject matter experts as required. Whether you need one-time phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's experts can provide your organization with enterprise-level support without the cost and management overhead of maintaining a big in-house support group.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's skills to plan, deploy, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to help your company to develop and carry out a risk management strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.

Microsoft Exchange 2016 Migration Support
Progent's certified Microsoft Exchange 2016 consultants can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide variety of remote support services to help you to design, program, pilot test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your legacy Excel applications to the newest releases of Excel, support Excel on iOS and Google Android mobile devices, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed support to organizations looking for a quick solution to a specific issue associated with Excel and Progent also offers full project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individual users or teams.

Advanced Project Management Consultants
For advanced project management assistance, Progent can provide access to senior IT professionals with decades of experience as technology project managers for application development, information systems implementation, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven project managers offer world-class management skills to assist enterprise clients to adhere to leading practices to ensure that development or deployment projects are completed on schedule and within budget.

Azure cloud Integration Consulting
Progent's Azure cloud integration experts can assist you with any stage of Microsoft Azure migration such as requirements definition, prerequisites evaluation, solution architecture, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN connections so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid environment that seamlessly integrates physical datacenters with Azure-based services.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide world-class remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small businesses and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's rapidly evolving switching solutions to realize the speed, expandability, resilience, virtualization, data protection and manageability required for your business. For information about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting services. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, refer to Nexus switch support. For details about Progent's support services for Cisco Meraki switches, go to Cisco Meraki switches integration.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a unified voice messaging solution that promotes collaboration by providing a variety of alternatives for accessing calls and messages within a framework that is simple to implement and manage. Unity Connection lets you access and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses (SMBs) and enterprise branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE network consultants can provide Unity Connection and Unity Express (CUE) integration and technical support services to ensure that your CUE deployment delivers significant competitive advantage.

Office Access Software Programming
Progent's Microsoft Access consultants offer economical online support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar training for Office Access application programming and database administration.

Temporary IT Staffing Services
Progent's short-term staff augmentation services enable organizations to respond to sudden increases in demand for IT professionals without dealing with the expense and hassle that come with vetting and hiring reliable technical workers and without increasing your permanent head count. For information about Progent's temporary IT staffing services, visit Progent's short-term staff augmentation services.

Citrix Certified XenServer Virtualization Support Services
Progent's Citrix XenServer consultants can help you to evaluate the business advantages of XenServer and other Citrix products, and can assist you to plan, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology environment and help you to enhance consolidation, performance, protection, availability, and disaster recovery.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to help your business to design, configure, operate and repair a backup and disaster recovery system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consultants.

Talk to a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or onsite assistance in #(state), phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progentís Microsoft experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the update management platform previously called SMS Server. Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager effectively for automated operating system and application deployment, security patch administration, software metering, and software license compliance. Progent's consultants can also assist your company to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.

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    Progent is among the most qualified network support firms for designing email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies receive the full benefits of Microsoft Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.

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    Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the complexity of creating, deploying, administering, and accessing company information and database programs on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but manageable information. The integration demands of the Microsoft .NET functions bundled with Small Business Server calls for an IT consultant with hands-on background and extensive knowledge in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network environments based on the SBS suite of servers and programs.

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    Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.

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    MS Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution featuring advanced security, transparent integration with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved business efficiencies, enhanced worker output, and better intellectual property security. MS Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and troubleshooting help for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement an efficient upgrade that will add significant strategic value to your information network

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