For business networks located anywhere in the state of Ohio, Progent's Microsoft and Cisco authorized technicians can provide phone help and troubleshooting to repair your network problems quickly and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to troubleshoot and fix computer network problems without the cost and time delays associated with in-person service calls.

If your Ohio small business is situated outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the task, but a professional with field proven methods for applying that expertise to provide affordable network solutions.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are elite network experts who earn this top-level certification only after strenuous testing by Cisco. CCIEs can handle the most complicated issues associated with network planning, setup, repair, and maintenance. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS platform and developing fixes or acquiring patches to resolve anomalies. Progent offers quick contact with a CCIE by telephone so that you are able to receive immediate assistance for tough network troubles that are affecting business efficiency but are beyond the scope of your usual IT support resources.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the business value of your IT system.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that can range from as-needed guidance to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Part-time CIO Services
Progent can supply organizations with an information management professional who can act as a part-time Chief Information Officer. This veteran technology officer can offer strategic direction to assist you to deploy sensible technology to improve business processes so they align better with your corporate goals. Your company can create and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer. Important tasks Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, creating models for ROI, analyzing business processes, negotiating contracts with vendors, establishing security and compliance standards, monitoring service level agreements, automating data center management, software revision control, IT asset documentation management, and disaster recovery/business continuity preparedness.

Dynamics GP Upgrade and System Integration Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, software development, training, and troubleshooting services since the platform's debut. Progent can provide top-tier support for upgrading legacy Dynamics GP ERP systems. Progent can assist you to design, pilot, and implement a cost-effective migration from a a legacy version of GP to the latest release of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management services are based upon proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence. Learn more about Progent's ProSight family of managed services for small businesses.

Advanced Project Management Consultants
For enterprise project management support, Progent can provide the services of veteran IT professionals with decades of experience as technology project managers for application development, business systems implementation, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide world-class management expertise to help enterprise clients to follow leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional association. Progent offers the services of a CISA-Certified network security audit professional trained to assist businesses in the areas of IS audit process, information technology administration, systems and architecture lifecycle, information technology service delivery, safeguarding of data assets, and disaster recovery preparedness.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide expert remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small companies and campus LANs to giant data centers and public clouds. Progent can show you how to implement Cisco's quickly evolving switching technology to achieve the speed, expandability, resilience, virtualization, data protection and manageability demanded by your business. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch support. For details about Progent's consulting and troubleshooting services for Cisco's Nexus line of data center switches, refer to Nexus switch consulting and support. For information about Progent's support for Cisco Meraki switches, see Meraki switches integration.

Citrix XenServer Virtualization Consulting
Progent's Citrix certified XenServer virtualization engineers can help you to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.

SharePoint Support Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 engineers, Microsoft SharePoint Server 2010 engineers and Office SharePoint Server 2007 experts can show you how to rationalize the economic case for deploying the latest release of SharePoint Server, advise you on the most appropriate version of Microsoft SharePoint for your application, offer configuration and integration expertise, help you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application software to work with SharePoint, develop a company-wide security plan that includes portal solutions, and deliver troubleshooting and Contact Center services.

Progent's Customer Testimonials
Progent has delivered online or on-premises technical consulting assistance to organizations in each state in the country. Many of these customers have expressed their appreciation to Progent through testimonials to the quality of Progent's support staff. Take a look at Progent's customer testimonials to learn what people have said about the high level of Progent's consulting services

Microsoft Office Access Software Programming
Progent's Microsoft Access developers and consultants offer economical online support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar classes for Office Access development and database management.

Get in Touch with a Progent Network Support Expert
To find out how to access a Progent computer consultant for remote or onsite help in , phone 1-800-993-9400 or go to Online Network Support.