Ohio Computer Technical Support
for Small and Medium-size Business IT Systems:
Remote Consulting and Repair
For office network systems located anywhere in the state of Ohio, Progent's Microsoft authorized engineers can provide phone help and remote troubleshooting to fix your computer network problems quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support databases to troubleshoot and fix IT problems without the cost and delays associated with on-site service calls. If your Ohio organization is located beyond the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support options may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent's group of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not only the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.
Wide and Deep Experience with Business Information Networks
Progent’s group of over 100 network consultants means clients can take advantage of the leverage of more than 1,000 years of cumulative background and shared information to fix the most vexing computer problems. Progent’s certified information technology consultants have the knowledge and experience to come up with solutions quickly and deliver them affordably.
Disaster Recovery/Business Continuity Planning Help
Progent offers advanced online expertise for disaster recovery/business continuity planning, validation, and education to help your company to prepare for potential catastrophes, minimize service disruption for your vital IT functions, avoid lost information, and meet regulatory mandates and contractual requirements. Progent's business continuity consultants can work closely with your executive and network administration staff to perform risk analysis, identify dependencies, specify human and physical resources required to run your business, determine key IT services and specify allowable restoration times, select hot backup centers, set up safe offsite access capability for key workers, plan notification systems and define duties for personnel, write a comprehensive recovery and test plan, and provide training for key people to execute your business continuity solution. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's Azure cloud.
Cisco Firepower NGFW Firewalls Integration Experts
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources. For more information about Cisco's Firepower portfolio of Next Generation Firewalls, refer to Cisco Firepower firewalls consulting services.
Expertise for Setting Up Multiple Public Clouds
Progent can help you to design and administer environments that incorporate resources from multiple public clouds. Progent offers a range of public cloud support services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service programming, and Google Cloud Platform management. For details, see Progent's experts in configuring and managing multiple clouds.
SonicWall-certified Firewall Consulting Services
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your business practices. To learn more, visit SonicWall firewall consulting services.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight suite of managed services for small and mid-size businesses.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities addressed within the GIAC certification including auditing network security mechanisms, event handling, traffic analysis, web services security and SIEM solutions for compliance with government requirements for promptly reporting security incidents.
Expert Wireless Consulting and Support
Progent's wireless integration consultants have wide-ranging backgrounds in the integration and support of wireless information technology and can assist your IT team to design, install, manage and repair wireless solutions that are secure, resilient, scalable, simple to administer and operate, ready to handle your vital workloads, and transparently incorporated into hybrid cloud environments. Remote and onsite expertise offered by Progent cover a selection of wireless solutions and include smartphone integration, Wi-Fi network design and deployment, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.
Consulting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have extensive experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to maintain your current SCOM environment and resolve critical issues detected by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager consulting services to assist you to migrate efficiently from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
Validation, Testing, and Optimization of Your Backup Processes by Altaro-certified Experts
Ongoing validation, testing, and optimization of data recovery are vital and often overlooked requirements for proper disaster preparedness. In case of a disaster like a ransomware attack, these recovery drills can spell the difference between a short loss of availability and an existential threat to a business. Progent's Altaro VM Backup consultants can assist you to design a workflow for periodically verifying, testing, and improving your recovery procedures so you can keep your backup strategy current and contain the impact of a catastrophic event.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. Also, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration consultants can assist you to plan and carry out a cost-effective upgrade from Windows Server 2016 to a modern edition of Microsoft Windows Server.
Contact a Progent Network Consultant
To learn how to access a Progent computer consultant for remote or onsite expertise, call
An index of content::
Security Firms Cybersecurity Pen Testing
Security Consultants Cybersecurity Pen Testing
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security professionals can run thorough penetration checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event log analysis are correctly set up and actively monitored. Progent can provide ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Award Winning Sun Solaris IT Consultant
Sun Solaris Setup and Support
Progent's Solaris platform support experts offer small and mid-size businesses and software developers support for managing and supporting Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with an easy single consulting firm to help you build and manage a secure and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Solaris Upgrade
Solaris to Windows Upgrade Consulting
Progent can help your business to plan and execute an efficient transition from a Sun Solaris-based information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can help you preserve your information and minimize productivity disruption by designing an effective migration plan that preserves your existing investments in Solaris application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, transition strategy and testing, Exchange migration support, information and application software porting, and processor and storage system migration and economization.
Q and A about Telecommuting Cisco Consulting Part Time Job
FAQ about MCSE Telecommuter Jobs
To see replies to common questions concerning being a consultant at Progent, refer to Employment at Progent FAQs.
SQL Server 2017 Adaptive Query Processing IT Services
SQL Server 2017 and Excel Integration Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Enterprise hybrid cloud integration Specialists
Amazon AWS hybrid cloud integration Contract Development
Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that combine local IT assets as well as one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Consulting Services Active Directory Health Check
Active Directory Assessment Consultancy
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective evaluation of the health of their network. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner and more secure Active Directory environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability.
Citrix desktop virtualization Consulting Services
Citrix Receiver Network Consultants
Citrix offers a powerful family of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix virtualization products and show you how to design, validate, deploy, troubleshoot, and maintain Citrix solutions.
Cisco Unified Contact Center Express (Unified CCX) Support and Help
CME Integration Services
Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, acts as the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite support to help organizations of any size to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Cybersecurity Bulletins Compliance Auditor
IT Security Alerts Firewall Support
This page includes the latest updates on security threats, patches, and best practices. Call or email Progent if you need help defending your network against the latest IT security threats.
Microsoft Certified Partner Technology Consulting Dynamics GP Great Plains Software
Great Plains Migration IT Consultant
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you can license only the capability you currently need, with the ability to expand clients and increase functionality when necessary. Progent's Microsoft Dynamics GP Software consulting experts can show you how to install, configure and manage Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
24 Hour Online Troubleshooting Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity 365 Total Backup Technology Consulting Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Cisco Switch Engineers
Small Business IT Consulting Firms Cisco Security
Progent can provide fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network via advanced remote support tools to deliver fast and affordable analysis and repair of critical network infrastructure issues.
wi-fi controller Remote Technical Support
Specialist 2500 Wireless Controller
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.
Testing Symantec Firewall
Symantec Security Cybersecurity Companies
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical support, administration, education, and security consulting.
Support Services Windows Server 2022 Windows Defender ATP
Windows 2022 Hyper-V IT Consultant
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Microsoft Exchange Server 2016 Upgrade Planning IT Consulting
Microsoft Exchange 2016 Upgrade Planning Online Support Services
Progent can help your business in any and all facets of your migration to Exchange 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Specialists SQL 2008 Reporting Services
MS SQL 2008 Computer Engineer
SQL Server 2008 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing company information and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Aironet WiFi Management On-site Technical Support
24-7 Aironet Ruggedized APs Consulting Services
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to design and maintain wireless environments that incorporate indoor and outdoor/industrial Aironet APs.
System Center Operations Manager Network Consultant
Engineer Application Monitoring
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to help you to identify and resolve a most IT network issues before they can hurt productivity.
Remote Workforce IP Voice Engineer
Professional Telecommuter IP Voice
Progent can assist small and medium-size companies to configure VoIP solutions to provide their at-home workforce the benefit of seamless access to the company phone infrastructure.
Project Design Technology Professional
Engineer Project Design Tuning
For enterprise project management support, Progent can provide access to veteran information technology professionals with years of experience in IT management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise clients adhere to leading practices to ensure that strategic projects are successfully completed on schedule and within budget.
Microsoft 365 Management Networking Company
24 Hour Excel Sparklines Information Technology Outsourcing Companies
Progent's certified Office and Microsoft 365 consultants can help businesses of any size to integrate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that offers quick return on investment and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with one another and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Office desktop and can provide live online instruction to individuals or groups.
Meraki Management Integration Services
Meraki MS 200 Series Switch Consultants
Cisco's Meraki line of switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist your company to plan and deploy a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, configure policies to maintain compliance, develop and validate a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
SentinelOne Endpoint Protection Specialist
Consultant SentinelOne Singularity Control Integration
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
WatchGuard Firebox M4800 Firewall Cybersecurity Contractor
WatchGuard Firebox M270 Firewall Firewall Audit
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Dynamics GP ODBC Consultancy
Great Plains Accounting Professionals
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more thoroughly, turning raw information into useful understanding of your business.
Les Kent has a 35-year history of successful network integration, business administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a network designer, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.
Fault-tolerant system Professionals
Network Load Balancing IT Services
Progent's fault tolerant system experts provide reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, 24x7 data center consulting, and other fault-tolerant networking consulting to help your company configure a non-stop environment for strategic applications. Progent has the knowledge and experience to design affordable, high-availability systems by utilizing the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Microsoft LCS Server Instant Messaging Onsite Technical Support
Live Communications Server Setup and Support
MS Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Help and Support Wave 2 wireless controller
CCIE Expert Certified Specialist 8540 wireless controller
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
WLAN Site Survey Technology Consulting Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultants
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a wireless solution that delivers the coverage, speed, density, QoS, security, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
Microsoft Certified Partner Office Web App Design
Microsoft Office 64-bit Online Support Services
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast ROI and promotes better business results. Progent can assist your company to interface Office or Microsoft 365 apps with each other and with additional core Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with different versions of Office and offers live online training to individuals or teams.
Training Microsoft Entourage for Mac
Biggest Learn Office PowerPoint for Mac
Progent offers one-on-one education customized for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for Mac applications.
System Center 2016 and Exchange Integration On-site Technical Support
Support Services System Center 2016 and Exchange Online Integration
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.
On-site Support Lync Server 2013
Microsoft Certified Lync Server 2013 Front End Server Specialist
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help you to manage and repair your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.
Android and Outlook integration Online Support
After Hours Android and Cisco ASA firewall integration Online Consulting
Progent's veteran group of network consultants and application experts have extensive experience providing remote and onsite support for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to solve technical issues that involve numerous vendors and that represent a mix of older and up-to-date information technology. Progent provides budget-friendly online technical support to assist you with any facet of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to assist you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.
After Hours Microsoft Mac and Linux Desktop Server Consultant
Outsourcing Technology Desktop
Progent can provide a wide array of affordable remote and onsite support services to assist your business to install, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
ProSight NinjaOne Remote Desktop Management Integration Services
ProSight NinjaOne Patch Management Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of vital devices.
Citrix OpenCloud Access Online Troubleshooting
virtual application delivery Consult
Citrix offers a comprehensive family of products that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business benefits of Citrix technology and help you design, test, implement, optimize, and maintain Citrix solutions.
Great Plains Accounting Software Network Engineer
Microsoft Financial Software Consultant
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies data and operations throughout your company, interfaces easily with other solutions, and brings together employees, clients and suppliers regardless of time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
IT Consultant Microsoft 365 SharePoint Online Integration
Office 365 Integration Specialist
Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Private Cloud Solutions Consultant Services
Private Cloud Services Consult
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progent's private cloud to eliminate large capital costs for the purchase, maintenance, and management of computer equipment and data center facilities while benefiting world-class levels of network availability and physical security.
Technical Support ProSight ECHO Hybrid Cloud Data Backup Services
Technical Consultant ProSight DPS ECHO Hybrid Cloud Backup Services
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data.
After Hours Microsoft 365 hybrid solutions for Exchange Integration
Hybrid Configuration Wizard Consulting
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email components to reduce hardware expense and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Ryuk ransomware recovery Consulting
Snatch ransomware recovery Technology Professional
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Microsoft Outsourcing Exchange Server 2000
Exchange 2000 Upgrade Upgrade Help
Progent is among the most qualified network support firms for creating e-mail systems based on Exchange 2000. Progent is skilled in helping small businesses derive all the benefits of Exchange Server 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Immediate Consultant Microsoft Exchange Server 2010 Upgrade
Microsoft Exchange Server 2010 Migration Specialist
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to implement your upgrade to Exchange 2010, generate extensive documentation of your new email system, educate your IT staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer continuing administrative services and technical help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Expert Exchange 2013 Voice Mail Professional
Exchange 2013 Management Integration Support
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect key areas including manageability, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Exchange 2013.
Open Now Citrix Lab Manager Technology Professional
Technology Professional Citrix Essentials
Progent's Citrix-certified experts can help you to evaluate the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying management processes.
Desktop and Mobile Device Management Network Support Consulting
VMware Workspace ONE Integration Services
Progent's Microsoft-certified engineers can help you to streamline desktop PC change and update deployment by delivering support for administration platforms that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Microsoft Word for Mac Learn
Learn Entourage
Progent can provide one-on-one education designed for individuals who want to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac application software.
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