Business computer networks in the state ofOhiocan depend on quick and affordable remote technical support from Progent's accredited security support specialists to resolve the toughest security issues. Rates are competitive, billing is by the minute, sign-up is quick, and service is world class. Progent also offers assistance for complex projects that requires the knowledge of senior security engineers with high-level security credentials.

If yourOhiocompany is away from more populated urban neighborhoods includingColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, the availability of nearby qualified security support specialists may be limited during a crisis. This could mean a drop in income for your company, upset customers, idle employees, and defocused executives. By contacting Progent, you can get in touch with a Certified security engineer ready to offer assistance when you need it to keep your network on line and restore your data.

Progent can assist you at any level in your initiatives to defend your IT environment with services that can range from network security checks to creating a company-wide security plan. Progent offers economical service to help businesses of all sizes to configure and manage safe IT environments based on Windows and Cisco products and that can include servers and desktops running UNIX or Linux platforms as well as BYOD users with Apple iPhones and iPads or Android or Windows Phone smart phones and tablets.

Progent can also help you outsource spam blocking and defense against e-mail-based assaults. Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.

Progent's security engineers are available remotely or on premises to offer a range of urgent or project-based IT security services such as:

If your business has an emergency requirement for computer security help, go to Progent's Urgent Remote Network Help.

Progent's consultants offer world-class support in key fields of computer security that include security evaluation, firewall/VPN support, and advanced security planning.

System Security Evaluation
Progent's expert security engineers can assess the strength of your existing computer security environment by performing comprehensive remote automated testing via advanced software tools and tested procedures. Progent's skill in this service saves your company money and offers an objective picture of system vulnerability. The knowledge your IT organization gains can be used as the foundation of a network protection plan that can allow your information system to operate dependably and adapt quickly to new risks.

Automated Security Assessment
Progent provides expertise in the use of security evaluation utilities including Microsoft Baseline Security Analyzer (MBSA) and LANguard from GFI for economically running a variety of automatic system testing checks to identify possible security holes. Progent has broad experience with additional security analysis tools including NMAP Port Scanner, AMAP application mapper, eEye Vulnerability Scanner, as well as utilities such as Metasploit, Netcat, Socat, and Nikto. Progent can help you to understand testing reports and react appropriately.

Progent can help you design security into your business processes, install auditing tools, plan and implement a secure system architecture, and suggest policies to maximize the safety of your network. Progent's security engineers are able to help you configure a firewall, implement secure remote access to email and data, and integrate VPN. Find out more about Progent's automated security evaluation.

Security Inventory Service Packages for Small Businesses
Progent has put together two ultra-affordable security inventory and evaluation bundles designed to enable small companies to receive an impartial security evaluation from an accredited security specialist. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure machine within your company firewall to evaluate your exposure to inside attacks. Both security inventory packages are configured and executed from a secured external location. The process is directed by a consultant with high-level security accreditations and who generates a report that details and analyzes the information collected by the scan and proposes practical remediation if called for.

Stealth Security Penetration Analysis Support Services
Stealth intrusion testing is a key part of any serious IT system security plan. Progent’s security experts can perform thorough intrusion tests without the awareness of your organization's internal network support staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are correctly set up and consistently checked. Learn more about Progent's network security penetration testing support services.

Firewalls and VPN Support
Progent's expertise in network security technology encompasses extensive field work with leading firewalls and Virtual Private Network products offered by a variety of vendors such as Cisco, Microsoft, and Symantec. Progent can provide the services of engineers with important industry accreditations including Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer (MCSE).

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX 500 Security Appliances Integration and Debugging
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Following Cisco's purchase of Sourcefire, the whole line of ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular network intrusion protection system. Firepower services bring powerful new features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. See more details about Cisco ASA Firewalls with Firepower integration and debugging services.

Cisco Network Security and VPN Consulting Expertise
Cisco's security and remote connection technology provide a comprehensive range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your company objectives. Learn additional information about Progent's Engineering Expertise for Cisco Security Solutions and Virtual Private Network Products.

Engineering Services for Other Firewall and Virtual Private Network Solutions
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security plan and select the right products from multiple vendors to achieve your security goals while staying within your budget limits.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Expert Security Design
Any company ought to have a thoroughly considered security strategy that incorporates both preventive processes and response plans. The proactive strategy is a collection of procedures intended to minimize vulnerabilities. The post-attack plan assists your company's IT security engineers to assess the damage resulting from a security penetration, fix the damage, record the experience, and get the IT network restored as soon as possible.

Progent's expert IS security engineers are available to assist your business to run a full vulnerability assessment and define a network security plan to implement security policies and mechanisms to minimize ongoing attacks and threats.

CISM Accredited Information Security Support Services
The CISM organization describes the core capabilities and international standards of skill that information security managers are required to master. It provides executive management the assurance that those who have qualified for their CISM credential have the background and knowledge to provide effective security administration and consulting consulting. Progent offers the services of CISM Certified security consultants to assist companies with:

  • Network Security Governance
  • Risk Analysis
  • IS Security Program Management
  • Information Security Management
  • Recovery Management
Learn more details concerning Progent's CISM IS Security Engineering Professionals.

CISSP Certified Security Engineering Services
CISSP certification recognizes mastery of a worldwide standard for information security. ANSI has granted certification accreditation in the area of data protection stipulated by ISO 17024. Progent offers the services of security experts who have earned CISSP accreditation. Progent can give you access to a CISSP-certified professional to help your company in a broad range of security fields such as:

  • Security Administration Procedures
  • Security Architecture and Paradigms
  • Access Control Systems and Processes
  • Applications Development Security
  • Operations Security
  • Site Security
  • Encryption/Decryption Technology
  • Telecommunications, LAN and WAN Security
  • Business Continuity Planning
Read more information concerning Progent's CISSP Qualified Network Security Support Expertise.

CISSP-ISSAP Accredited Secure System Architecture Consulting Expertise
Progent's CISSP-ISSAP Premier system architecture professionals are experts who have been awarded ISSAP Certification as a result of thorough testing and extensive work with information security architecture. The ISSAP certification represents demonstrated competence in the most challenging demands of information system security architecture within the wider field of information security expertise required for CISSP accreditation. Progent's ISSAP-certified security experts can help your company with all phases of architecture security such as.

  • Access Management Systems and Methodologies
  • Telecom and Network Infrastructure Security
  • Data Encryption Options
  • Requirements Analysis and Security Guidelines
  • BCP and Disaster Recovery Planning (DRP)
  • Physical Security
Read more information concerning Progent's ISSAP Accredited Secure System Architecture Support Expertise.

CISA Accredited Information System Security Auditing Engineering Assistance
The Certified Information Systems Auditor credential is a recognized qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA professional group. Progent's CISA-certified IS security audit consultants are available to assist your business with:

  • Information Systems Audit Services
  • Information Technology Enforcement
  • Network Assets and Infrastructure Lifecycle
  • IT Service Delivery
  • Protecting Information Resources
  • Disaster Recovery Planning
Learn more information about Progent's CISA Accredited IS Security Auditing Engineering Services.

CRISC Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's skills to plan, implement, and maintain IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's CRISC network risk management experts can provide a range of risk identification services including:

  • Collect information and review documentation to evaluate major vulnerabilities
  • Inventory statutory, regulatory, and contractual mandates and company policies associated with your network to determine their potential influence on your business goals
  • Identify potential vulnerabilities for your business workflows to help in analyzing your corporate risk
  • Develop a risk awareness initiative and conduct seminars to ensure your organization understand IS risk so they can contribute to your risk control program
  • Match key risk vectors to related operational procedures to help determine risk ownership
  • Determine risk appetite with your senior leadership and major stakeholders to ensure they align
Find out additional information concerning Progent's Certified in Risk and Information Systems Control (CRISC) Experts.

GIAC Certified IS Security Consulting Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security experts. GIAC's mission is to verify that an accredited professional possesses the knowledge appropriate to deliver services in critical areas of network, data, and application security. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC information security audit consultants can help your business in the areas of:

  • Auditing IT Infrastructure
  • Security Incident Response
  • Traffic Analysis
  • Web Application Security
  • SIEM solutions
Learn additional information about Progent's GIAC Information Assurance Services.

Contact a Certified Security Expert
To learn how to get in touch with a security consultant for online or onsite assistance in Ohio, call 1-800-993-9400 or go to Remote Network Help.



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    Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, works with the most popular handheld devices, permits single sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

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    Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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    Small to mid-sized businesses can now get all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Premier IT consulting experts. With Progent's economically priced IT support packages, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, security, and productivity.

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    Microsoft SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services including planning, deployment, management, remediation, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging solutions for clients in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers protection, high uptime, easy connectivity for off-site and wireless users, time-saving management tools, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also help small or medium companies to migrate to MS Exchange 2016 or Exchange 2013.

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