If your business network is in Ohio you can now get quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to fix critical issues affecting your computer network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified consulting experts accessible online of any nationwide service organization in the U.S. The cost is competitive, charges are per minute, engagement is immediate, and support is unbeatable.
If your Ohio company is located outside of larger metropolitan areas including Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when you have a network crash. This can result in a drop in revenue for your company, angry clients, unproductive employees, and distracted executives. By utilizing Progent, you can get in touch with a Certified professional ready to deliver expertise whenever you have to have it to keep your computer network running.
Because Progent bills for phone service by the minute, your company pays exclusively for technical help received. Progent asks for no startup fee. Some remote support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing mechanism save you from large tabs for fast repairs.
If your Ohio company needs online help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote consulting professionals has a broad range of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex technical problems more quickly than is possible with typical third-party support firms or with the internal IT resources usually available to small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a number of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To assist companies who operate networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support group can provide the expertise of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers remote contact with professionals who have earned the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve particularly tough jobs. This accelerates remediation of emergency problems, avoids network disruption, and minimizes maintenance bills.
For companies anywhere in Ohio, Progent offers virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for urgent expertise to troubleshoot computer problems that are affecting your business and are not within the comfort zone of your ordinary IT support resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier consultants can interface with your computer environment with state-of-the-art remote troubleshooting tools in order to perform quick and affordable evaluation and repair of serious IT problems.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Ohio Company
Progent network consultants are qualified to offer advanced assistance for an extensive array of UNIX, Apple OS X, Cisco, and Windows solutions including:
Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical support team can assist Ohio companies to maintain a broad set of computer products and technologies that include system infrastructure, email support, security consulting for computer systems and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server economization and centralized management, and moving from older systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote technical help for computers based on popular versions of the UNIX platform including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or common Linux platforms such as
Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious credential only after intense testing administered by Cisco. In most cases CCIEs are hired by big corporations or national Internet service providers, and as a result their help is not conveniently accessible to the general public.
Progent is one of the few computer service organizations that ensures that CCIEs stay accessible to help small and mid-size organizations. In addition, Progent can provide convenient communication with a Cisco CCIE by telephone so your company can receive timely help for complex network issues that are hurting your productivity but are outside the scope of your usual network maintenance group. Progent's CCIE support experts can connect to your network by means of state-of-the-art on-line support technology to execute fast and cost-effective analysis and repair of critical network trouble. To see additional information on Progent's expertise in Cisco infrastructure, visit Cisco Network Engineering Support.
Microsoft Certified Partner for Online Technical Support for Windows
Progent's Microsoft-premier remote service experts can deliver computer repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can assist your company with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint 2019 design and deployment,
Skype for Business Server configuration consulting and Lync 2010 maintenance, Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Engineers
Progent provides you the services of certified CISM, CISA and CISSP security engineers who offer a range of system protection services that can enhance the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against internal or external threats or assist you to revive fast from an assault. Security services provided Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Netcat; fast recuperation from malicious attacks; integrating firewalls; planning safe techniques for off-site and mobile access; protecting your email system against spam and DHA attacks; and implementing continual proactive monitoring. For additional information on Progent's security services for small and medium-size companies, go to Progent's Engineering Services for Network Security.
Business Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply in-depth engineering support and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Excel. To learn additional information about Progent's expertise, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Service and Outsourcing Options
Progent provides several programs for Help Desk services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your clients instant access to a large support resource with years of experience in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a respected image as a significant driver of business productivity, and Progent's goal is to fix and not just document problems. To find out more information about Progent's Help Desk support, see Progent's Help Desk Call Center Services.
Progent's Online Support Tools
Progent has deployed an arsenal of customized technologies, evolved over years of use, dedicated to promoting the most advanced standard of efficiency for delivering remote technical support and troubleshooting for small and medium-size business information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access permits the engineers of Progent's Technical Response Center to interface to your network remotely without breaching network security.
Progent's advanced service reporting system includes extensive records for all service delivered to Progent's customers. Every active Progent staff consultant has the benefit of the specifics of support rendered to every customer by any staff engineer. This archive of trouble tickets and solutions is organized as an easily accessible internal knowledge base that enables Progent's remote technical engineers to communicate their knowledge company-wide to ensure that the quality of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to other vast support databases and to vendors' internal engineering staff that enable Progent's online service experts to arrive at the optimal resolutions quickly.
Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Now
To see how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency phone-based professional help in Ohio, phone 1-800-993-9400 or go to Urgent Online Computer Help.