If your company network is in the state of Ohio you can depend on fast online help from a UNIX or CCIE-certified support specialist to assist with emergency problems affecting your IT network. Progent offers the services of one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any independent service firm in the country. Rates are affordable, charges are by the minute, sign-up is fast, and service is unbeatable.
In case your Ohio company is situated some distance from major metropolitan areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when there's a network crash. This could mean lost revenue for your business, upset clients, unproductive workers, and distracted management. By utilizing Progent, you can get in touch with a Certified consultant ready to deliver expertise whenever you require it to keep your system operating.
Because Progent bills for online support by the minute, your business is invoiced just for services received. Progent imposes no startup surcharge. Some remote support companies apply significant minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward billing policy avoid big bills for fast fixes.
If your Ohio business requires remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned team of online support engineers possesses a broad range of world-class information technology skills. This allows Progent's remote service specialists to resolve the most challenging network trouble more quickly than is feasible with typical independent service firms or with the in-house IT staff usually available to small or mid-size companies. Progent has developed the technology and skills to repair technical issues economically in many different network environments that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
In order to assist businesses that operate environments featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote support team can provide the help of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers online support from engineers who have earned the industry's top security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, when called for, to experts with sufficient background to resolve particularly tough problems. This speeds up remediation of serious problems, prevents network downtime, and minimizes technical support invoices.
For companies anywhere in Ohio, Progent offers fast online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical assistance to fix information system problems that are threatening productivity but are beyond the comfort zone of your in-house computer service resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can analyze your computer environment via state-of-the-art remote troubleshooting utilities in order to deliver fast and economical diagnosis and resolution of serious IT problems.
Services Progent's Online Support Experts Can Provide Your Ohio Company
Progent online professionals can provide expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Remote Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support team can assist Ohio companies to maintain a large assortment of computer products and technologies including network infrastructure, messaging support, security expertise for networks and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for processor economization and streamlined management, and migration from older systems to modern environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote technical help for systems based on major variants of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this prestigious certification only after thorough testing administered by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers, and consequently their help is not readily available to the general public.
Cisco Certified consultants from Progent can help your business to design, implement, and support an integrated business network that can simplify operations, lower expenses, and accelerate the path to productivity. By offering Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless products integration help, Progent can dramatically increase the business value of your information system in Ohio. To learn more on Progent's support for Cisco network appliances, see Cisco Network Professional Expertise.
Microsoft Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-premier online service experts can deliver computer system problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 planning and integration,
Microsoft Skype for Business integration support and Lync migration, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Consultants
Progent provides you contact with expert CISA, CISM, and ISSAP security professionals who can deliver a variety of security solutions to bolster the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to recuperate fast from an attack. Security solutions available from Progent include: extensive security analysis utilizing utilities such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from malicious assaults; integrating firewalls; designing safe architectures for off-site and mobile access; securing your email system from spam and DHA attacks; and offering continual network monitoring. To read more concerning Progent's security expertise for small and midsize businesses, visit Progent's Engineering Expertise for Network Security.
Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers professional engineering support and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Microsoft Word, and MS Office Excel. To read additional information about Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of support programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-authorized network specialists. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your customers fast communication with a dependable support resource with extensive experience delivering phone support and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected image as a major driver of company success, and Progent's target is to fix and not simply document problems. To read more about Progent's Help Desk outsourcing, go to Progent's Call Center Services.
Progent's Online Support Tools
Progent has developed an arsenal of optimized technologies, evolved over many years of use, focused on enabling the highest standard of service for providing online engineering help and troubleshooting for small and midsize company information networks. Progent offers safe VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online access enables the consultants of Progent's online support team to link to your network without compromising corporate security.
Progent's advanced service reporting system stores extensive records for all service delivered to Progent's clients. Each authorized Progent team consultant has the benefit of the specifics of services provided to every client by any team member. This database of problems and resolutions is structured as an easily searchable proprietary knowledge base that allows Progent's online support engineers to communicate their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' internal support personnel that allow Progent's remote service experts to come up with the best resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for emergency phone-based professional expertise in Ohio, phone 1-800-993-9400 or visit Urgent Online Network Support.