If your company computer network is in the state ofOhioyou can depend on quick remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to assist with urgent problems involving your IT network. Progent maintains among the largest teams of UNIX and Cisco CCIE support professionals accessible online of any nationwide service firm in the U.S. The cost is affordable, charges are per minute, sign-up is immediate, and support is unbeatable.
If yourOhioorganization is some distance from more populated metropolitan neighborhoods includingColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when you have an urgent situation. This could mean lost income for your company, upset clients, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a Certified engineer ready to offer help when you have to have it to keep your computer network running.
Since Progent charges for remote service per minute, your company is invoiced exclusively for technical help provided. Progent asks for no initialization charge. Some online support firms have large minimum time requirements or bill for each fifteen minutes or more. Progent's one-minute granularity and straightforward billing policy eliminate big invoices for quick fixes.
If your Ohio company needs remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's seasoned team of remote consulting professionals offers a wide array of in-depth information technology skills. This enables Progent's remote technical support experts to resolve the most challenging network trouble faster than is feasible with ordinary third-party support firms or with the internal IT resources usually available to smaller businesses. Progent has refined the technology and skills to fix problems efficiently in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have qualified for advanced credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, CCDA and CCDP.
To assist businesses that operate networks incorporating a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service team makes available the expertise of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers remote contact with professionals who have qualified for major security credentials such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with particularly intractable problems. This accelerates resolutions of serious network problems, avoids system disruption, and reduces technical support invoices.
For businesses throughout Ohio, Progent enables fast remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for emergency help to fix computer issues that are impacting your business and are not within the experience of your in-house network support resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier engineers can interface with your computer environment via state-of-the-art remote support technologies that allow them to perform rapid and affordable evaluation and remediation of serious IT problems.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Ohio Business
Progent network engineers are qualified to offer expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical support staff can help Ohio small businesses with a large set of IT products and technologies including system architecture, messaging solutions, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware technologies for server economization and centralized management, and moving from outdated systems to modern environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts can provide remote troubleshooting for computers powered by popular variants of the UNIX platform such as:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
SGI/Irix or mainstream Linux packages including
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this advanced certification only after strenuous testing given by Cisco. In most cases Cisco CCIEs work for large corporations or national ISPs, and as a result their help is not readily available to smaller companies.
Progent is among the rare IT consulting providers that ensures that Cisco CCIEs are available to assist small and mid-size companies. In addition, Progent offers fast access to a CCIE by phone so that you can receive immediate help for urgent network issues that are disrupting your business but are beyond the competence of your local system maintenance providers. Progent's CCIE engineers can access your network by means of sophisticated on-line support technology to execute rapid and affordable diagnosis and resolution of critical system anomalies. To learn more about Progent's expertise in Cisco infrastructure, see Cisco Network Professional Services.
Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-premier online support engineers offer network problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help you with a broad variety of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting,
SharePoint Server 2019 planning and integration,
SharePoint Server 2016 migration and hybrid integration expertise,
Microsoft Teams integration,
Microsoft Skype for Business Server integration consulting and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you the services of certified CISM and ISSAP security professionals who offer a variety of security solutions that can improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X environment against assaults or assist your business to revive promptly from an assault. Security solutions offered by Progent include: comprehensive security evaluation using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; integrating firewalls; planning safe techniques for remote and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and offering continual proactive monitoring. To read more concerning Progent's security support for small and midsize businesses, refer to Progent's Engineering Services for System Security.
Applications Services: Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers professional engineering support and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft business applications such as CRM, Office Project, Microsoft Office Word, and MS Office Excel. To read more on Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified networking experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients instant access to a reliable technical support resource with extensive experience delivering phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected image as a solid driver of business success, and Progent's charter is to resolve rather than merely record problems. For more information on Progent's Help Desk support, refer to Progent's Help Desk Call Center Support.
Progent's Online Service Technologies
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
Progent's advanced service database software keeps comprehensive histories for all service delivered to Progent's clients. Every active Progent team consultant has the benefit of the specifics of services rendered to each client by any staff member. This archive of issues and resolutions is structured as a conveniently accessible internal database that allows Progent's online technical experts to communicate their knowledge company-wide to ensure that the value of Progent's support improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available other extensive support databases as well as to vendors' in-house support personnel that enable Progent's online consulting specialists to find the best resolutions quickly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent phone-based professional help in Ohio, phone 1-800-993-9400 or go to Urgent Online Computer Help.