If your business computer network is inOhioyou can have fast remote technical support from a UNIX or CCIE-certified professional to help with complex problems affecting your IT network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent service firm in the United States. The cost is affordable, charges are per minute, engagement is fast, and support is world class.
If yourOhiosmall business is located outside of major urban areas likeColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have an urgent situation. This could mean a loss of productivity for your company, upset customers, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a Premier professional ready to provide expertise whenever you have to have it to keep your information system operating.
Since Progent charges for phone service by the minute, your company is invoiced only for services delivered. Progent imposes no initialization charge. Many remote support companies apply large minimum time requirements or charge for each quarter hour or more. Progent's fine granularity and simple pricing mechanism do away with unexpectedly large invoices for quick repairs.
If your Ohio company requires technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting engineers has a wide array of in-depth computer knowledge. This allows Progent's remote technical support specialists to resolve the most complex technical problems more quickly than is feasible with typical third-party support organizations or with the in-house IT resources usually available to smaller companies. Progent has refined the technology and skills to fix problems economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have earned professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service engineers also have a number of key Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.
In order to assist companies who maintain environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service group offers the expertise of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote contact with professionals who have earned recognized security credentials including CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's expertise coupled with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant background to resolve particularly intractable jobs. This accelerates resolutions of serious problems, avoids network disruption, and minimizes technical support bills.
For organizations throughout Ohio, Progent allows immediate online access to a UNIX, Linux, Solaris, macOS or OS X specialist for urgent help to fix information system problems that are affecting productivity but are beyond the experience of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can connect to your network via state-of-the-art remote troubleshooting utilities in order to provide rapid and efficient analysis and resolution of critical network issues.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Ohio Company
Progent's service specialists are qualified to provide expert help for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:
Remote Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online computer support staff can assist Ohio small businesses with a large set of IT products and technologies that include network architecture, email support, security expertise for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for processor economization and streamlined management, and transitioning from legacy systems to current solutions based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts offer online troubleshooting for systems based on popular derivatives of the UNIX operating system including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking professionals who are awarded this rare credential by passing thorough testing given by Cisco. Most Cisco CCIEs are employed by big corporations or nationwide ISPs, and so their services are not conveniently accessible to the general public.
Cisco Authorized engineers from Progent can help your business to plan, configure, and support an integrated network infrastructure that can simplify operations, cut costs, and speed the path to positive ROI. By combining Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless products configuration help, Progent can dramatically improve the strategic value of your information system in Ohio. For more information about Progent's services for Cisco network appliances, refer to Cisco Technology Consulting Support.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified remote support professionals can deliver network troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can help you with a wide range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 deployment,
MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and deployment,
Microsoft Skype for Business integration consulting and Lync Server migration, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Premier System Security Engineers
Progent offers you the services of accredited CISM, CISA and CISSP security consultants who can deliver a variety of security services to bolster the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against assaults or help you to recover quickly from an attack. Security solutions offered by Progent include: extensive security analysis using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; fast recovery from malicious attacks; configuring firewalls; establishing secure architectures for remote and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. To learn additional information on Progent's security expertise for small and midsize companies, see Progent's Engineering Services for System Security.
Applications Services: Training, Customization, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Mac computing by offering help services and training in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and education in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including CRM, Project, Microsoft Office Word, and Microsoft Excel. To learn more on Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides a variety of service offerings for Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified network specialists. Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your clients convenient access to a large support resource with extensive experience delivering phone support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk a respected image as a solid driver of company performance, and Progent's aim is to fix and not just record problems. To find out more information on Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Services.
Progent's Remote Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
Progent's highly evolved customer support reporting system keeps extensive documentation for all support delivered to Progent's customers. Every authorized Progent team engineer has access to the specifics of support provided to every customer by any team member. This database of issues and fixes is structured as an easily retrievable proprietary database that permits Progent's online technical experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' in-house engineering personnel that enable Progent's online service specialists to find the best solutions promptly.
To see how you can get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for emergency remote engineering help in Ohio, phone 1-800-993-9400 or visit Expert Remote Network Help.