If your business network is in the state ofOhioyou can now get quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to assist with critical issues that threaten your network. Progent maintains among the largest teams of UNIX and CCIE-certified support professionals accessible remotely of any independent service firm in the country. Rates are affordable, charges are per minute, engagement is quick, and service is world class.
In case yourOhiosmall business is located some distance from larger metropolitan neighborhoods likeColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when there's a network crash. This could mean a drop in income for your business, angry clients, unproductive workers, and distracted executives. By calling Progent's remote support, you have access to a Certified professional ready to deliver help when you have to have it to get your computer network on line.
Since Progent bills for telephone-based help by the minute, your business owes exclusively for support received. Progent imposes no startup charge. Many remote support organizations demand substantial minimum time requirements or bill for every quarter hour or longer. Progent's small granularity and straightforward pricing policy avoid big bills for fast solutions.
If your Ohio business requires online help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting engineers offers a broad range of in-depth computer knowledge. This allows Progent's remote technical support specialists to resolve the most complex technical problems faster than is feasible with typical third-party support firms or with the in-house support resources usually found in small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded major credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, and Design Professional.
To help businesses who run environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the assistance of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote contact with engineers who have qualified for important security credentials including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties streamlines service escalation, if needed, to specialists with sufficient background to deal with particularly tough support calls. This speeds up remediation of urgent problems, prevents network downtime, and minimizes technical support bills.
For organizations anywhere in Ohio, Progent allows virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent expertise to fix network issues that are affecting business productivity but are outside the comfort zone of your in-house computer maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can interface with your computer environment using advanced remote troubleshooting technologies in order to deliver quick and economical diagnosis and remediation of serious network issues.
Services Progent's Online Support Specialists Can Offer Your Ohio Business
Progent online professionals can offer advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service team can help Ohio companies with a comprehensive set of IT products and technologies that include system infrastructure, email solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for server consolidation and centralized administration, and transitioning from dated systems to modern solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals offer online troubleshooting for computers powered by major variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Operating System,
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for providing fast and affordable access to Cisco CCIEs. CCIEs are elite network professionals who are awarded this advanced certification by completing thorough examinations supervised by Cisco. The vast majority of CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their help is not easily available to small and midsize businesses.
Progent is one of the rare computer service firms that ensures that CCIEs stay accessible to help small and mid-size companies. In addition, Progent offers quick contact with a CCIE via telephone so that you can receive timely help for critical network issues that are impacting your business but are beyond the experience of your usual network support providers. Progent's CCIE engineers can tie into your network by means of secure on-line troubleshooting technology in order to perform fast and cost-effective analysis and repair of serious system anomalies. To find out more on Progent's expertise in Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-certified remote support professionals can provide computer problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can help your company with a broad range of technology expertise including
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server planning and configuration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 design and deployment,
SharePoint Server 2016 migration and hybrid deployment expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server planning and deployment support and Lync Server 2010 maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier System Security Engineers
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of security services to improve the immunity of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to recuperate fast from an assault. Security solutions offered by Progent include: extensive security audits using technologies such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Hydra; efficient recuperation from virus and worm assaults; integrating firewalls; designing safe techniques for off-site and mobile access; protecting your messaging system from spam and DHA attacks; and offering 24x7 network monitoring. To learn more on Progent's security support for small and medium-size businesses, refer to Progent's Professional Expertise for System Security.
Applications Support: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by providing help services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team offers in-depth engineering expertise and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including CRM, Project, Microsoft Word, and MS Excel. To find out more concerning Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Outsourcing Alternatives
Progent offers a selection of service offerings for Help Desk Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the immediate accessibility of a professional Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center team. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in those instances when your other resources are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the special needs of your company, or providing temporary staff to work online in conjunction with your internal Call Center resources to deal with high-demand scenarios such as system upgrades. For more about Progent's Help Desk service and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Remote Service Technologies
Progent has developed a set of customized technologies, refined during years of use, dedicated to allowing the highest quality of efficiency for providing remote engineering support and repair for small and medium-size business IT networks. Progent offers secure VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity enables the consultants of Progent's remote service group to connect to your system without breaching corporate security.
Progent's highly evolved customer support reporting system includes comprehensive records of all support provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the specifics of services provided to each customer by any staff engineer. This archive of issues and fixes is organized as a readily accessible internal database that enables Progent's remote technical engineers to share their knowledge with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' internal engineering staff that allow Progent's remote consulting specialists to arrive at the best solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To find out how you can contact a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based consulting assistance in Ohio, call 1-800-993-9400 or go to Urgent Remote Computer Support.