For office networks located throughout the state ofOhio, Progent's Microsoft authorized consultants can provide remote phone help and remote troubleshooting to fix your network problems quickly and cost effectively. Progent has developed world-class skills, software tools, and support knowledge bases to identify and resolve network problems without the expense and time delays associated with on-site technical service calls.
If yourOhiobusiness is located outside of the larger metro areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of field proven network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of clients. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with affordable network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts offer Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or design and carry out an efficient upgrade to a modern IP telephony and voicemail system.
SonicWall Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your business operations. For more information, see SonicWall-certified firewall consulting services.
Data Protection Expertise for Teleworkers
Progent can assist small and medium-size businesses to design, deploy, test and troubleshoot data protection systems to support remote workers. To find out about Progent's backup/recovery services for telecommuters, refer to backup services for teleworkers.
Some Examples of Online Support Services Available from Progent for Cisco Routers
Among the popular online Cisco router support services available from Progent include setting up domain name, IP addressing, routing maps, clock, security logon banner and user accounts; setting up HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming failover; resolving VPN issues; producing a network diagram and documenting configuration; plus security and availability strategy.
MySQL Application Development and DBA Consulting
Progent's MySQL software developers, database architects, and DBAs offer affordable online DBA or software programming services and can assist organizations of all sizes to configure and maintain MySQL within a reliable network infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about the entire ProSight line of value-priced managed services for small and medium-size businesses.
Consulting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum business value. Progent also offers SCVMM 2016 migration expertise to assist your organization to plan and implement an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security capabilities, high availability VMM storage options, and other enhancements.
Consulting for Managing and Monitoring the Remote Endpoints of Your At-Home Workforce
Progent can assist small and mid-size businesses to configure unified remote endpoint management solutions for maintaining devices used by telecommuters. To learn about how Progent can help your organization to manage the endpoints of your telecommuters, refer to consulting for managing and monitoring the remote endpoints of your telecommuters.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide advanced remote consulting services to help businesses of any size to connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid network models that combine local IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
SharePoint Server 2016 Migration and Hybrid Deployment Consulting
Microsoft SharePoint Server 2016, intended for onsite implementations of SharePoint, supports deep integration with SharePoint Online and Office 365 to allow hybrid environments that transparently unify local and cloud resources. Other enhancements include fast deployment with the MinRole role-based topology feature, increased scale, faster performance, stronger security and compliance, enterprise analytics with Power BI support, and a more engaging client experience for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. To learn more, visit SharePoint 2016 Migration and Hybrid Integration Support.
64-bit Processing Upgrade Support Services
Progentís 64-bit migration support experts can help you to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist you to understand the risks and advantages of upgrading to 64-bit computing, design an economical upgrade process that minimizes business interruptions, and offer timely online help to assist you to install 64-bit operating systems and application software on your current computers. Progent's Microsoft-expert engineers can assist you to install the 64-bit editions of Microsoft products such as Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Responsiveness of Progent's TRC for Remote Technical Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online computer support services available for urgent and standard problems. For urgent issues that impact many workers, vital individuals, or a line-of-business application, the TRC is set up to respond in less than an hour. For standard problems, the TRC will in less than two hours. Under any circumstance, your ticket will be generated promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will check with you on each resolved issue to make sure you are comfortable with the results and ready to close the ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or onsite support to assist businesses of all sizes to plan, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into creating an end-to-end Jabber collaboration solution including Cisco network devicesand management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration solution.
Microsoft System Center 2016 Consultants
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.
ProSight Managed Services for Network Monitoring and Management
Progent provides a family of low-cost, fixed-price managed services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by some of the industry's leading corporations. Progent's ProSight series of IT management outsourcing services covers all critical facets of information technology such as email content filtering, behavioral-based threat defense, patch management, automated backup and disaster recovery, network infrastructure management, private cloud hosting, and network documentation management. To download Progent's white paper on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Contact a Progent Network Support Expert
To see how you can access a Progent computer consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Remote Computer Support.