For small business computer networks located anywhere in the state of Ohio, Progent's Microsoft qualified consultants can provide online support and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has developed enterprise-level skills, software tools, and support databases to identify and resolve network problems without the expense and time delays normally associated with in-person service calls.

If your Ohio business is located beyond the larger metropolitan areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local network support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to assist with efficient network solutions.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact productivity. Find out about Progent's complete ProSight portfolio of value-priced managed services for small and medium-size businesses.

Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions lower the work required for network managers to set up applications so that they are standardized across a corporate user base, provide the ability to control access to critical data, and allow fast deployment of new or updated workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's new VDI infrastructure that powers Remote Desktop Services simplifies desktop connectivity, improves responsiveness, tightens security, centralizes administration, and offers an almost transparent user experience. Progent's desktop virtualization engineers can assist your company to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, set up test and on-line environments, optimize your system architecture to support virtual clients efficiently, evaluate and remediate security issues, and educate your network managers to follow best practices to gain a fast ROI from client virtualization.

Planning and Migration Consulting Support for SharePoint Server 2013
Progent has been delivering SharePoint support since the first product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management services are based on mature virtualization technologies that enable small companies with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of network consulting services to assist companies of any size to maintain, administer, and repair networks that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.

Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment. If you are currently using Microsoft SQL Server 2014, Progent can assist you to carry out a cost-effective upgrade to SQL Server 2016.

Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 planning experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and post-migration consulting support.

Consulting and Troubleshooting Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than a decade of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager consulting services to help you to migrate efficiently from SCOM 2012 to SCOM 2016.

ProSight Managed Services for Network Management
Progent provides a family of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the world's top corporations. The ProSight line of network management outsourcing services covers all critical areas of information technology such as email content filtering, security and compliance, patch management, cloud-based backup/recovery, infrastructure health monitoring, private cloud hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Contact a Progent Network Support Expert
To see how to get in touch with a Progent network support expert for online or on-premises help in , call 1-800-993-9400 or go to Remote Network Help.