For small office network systems located in the state ofOhio, Progent's Microsoft certified technical team members can provide remote phone assistance and troubleshooting to solve your network systems problems quickly and cost effectively. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to troubleshoot and resolve network problems while avoiding the expense and time delays associated with on-site service calls.

If yourOhiobusiness is located beyond the larger metropolitan areas such asColumbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network systems support options may be limited in skills, or not available during an emergency. This results in a network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not only the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from a legacy release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and execute a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security capabilities, more affordable VMM storage options, and other enhancements.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies reduce the work needed for IT administrators to install applications so that they are standardized across an entire user base, offer the power to manage rights to business data, and allow fast installation of additional or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client connectivity, improves responsiveness, strengthens data security, unifies management, and provides a nearly seamless user experience. Progent's desktop virtualization consultants can help you to assess the business advantages of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, optimize your system architecture to accommodate virtual clients efficiently, evaluate and remediate security issues, and train your IT managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises support to assist organizations of any size to plan, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Planning and Deployment Support for Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki Wi-Fi AP consultants offer online and onsite support to help organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or device. (See Cisco Meraki switches configuration and management.)

ProSight Network Audits for Evaluating Network Health
Prosight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the configuration of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner and more secure AD implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. For details about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

MS Project Server Integration
Progent's certified Microsoft Project Server and Project Online experts offer advanced remote and onsite support services for Project Server and for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint 2013 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel development, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your environment to accommodate local, branch office, at-home, and mobile users so that they can use Project Server to work together securely and productively. Progent's certified security experts can help your IT team to plan and enforce security workflows that safeguard important business data without disrupting the efficient exchange of authorized information.

Broad and Deep Knowledge of Office Networks
Progentís team of more than 100 computer network consultants means clients benefit from the leverage of over 1,000 years of cumulative background and shared knowledge to repair the most difficult network issues. Progentís certified information technology consultants possess the know-how to identify fixes quickly and implement them affordably.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping critical network projects on schedule.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Stealth Penetration Testing
Stealth intrusion checking is a key component of any comprehensive IT system security plan. Progentís security experts can run extensive stealth intrusion security tests without the awareness of your company's internal IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and consistently observed.

ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch infrastructure management service makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems. Learn about Progent's entire ProSight portfolio of affordable managed services for small and mid-size businesses.

Desktop and Mobile Device Unified Administration Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager planning and deployment and Microsoft Intune integration help to centralize and streamline the management of your desktops and web-facing mobile devices. Progent can help you to migrate smoothly to Configuration Manager 2016 from an older change management platform or help you to enhance your current SCCM 2016 environment to support your changing business requirements.

Consulting Services for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and tune Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to upgrade smoothly from SCOM 2012 to SCOM 2016.

Consulting for Network Service Providers
Progent's consulting support for IT support providers allows you to use Progent's information technology experts under your own brand as a seamless extension of your IT consulting team. To learn about Progent's consulting services for IT support firms, refer to Progent's support services for network service companies.

SQL Server 2019 Integration Consulting
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to experts in system design and deployment, application programming, database administration, and cybersecurity. To learn more, visit SQL Server 2019 migration expertise.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the skill of IT security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the security capabilities covered under GIAC accreditation such as auditing network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security events.

Talk to a Progent Network Support Expert
To see how to access a Progent computer consultant for remote or onsite assistance in #(state), phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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