For small office networks located throughout the state of Ohio, Progent's Microsoft qualified engineers can deliver phone support and remote troubleshooting to fix your computer network problems quickly and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix network problems without the high cost and delays normally associated with onsite service dispatches.
If your Ohio business is situated outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of expert network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but an expert with proven methods for applying those skills to provide cost effective network solutions.
Juniper and NetScreen Consulting
Progent's Juniper-certified network engineers can assist your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to simplify the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.
Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based networks anywhere in the U.S. Progent's certified professionals have the knowledge and experience to help you to analyze and solve tough network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of consultants allows them to escalate even the most difficult problems to appropriate subject matter experts as necessary. Whether you need one-time phone support and online troubleshooting or continuing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level support without the high cost and administrative overhead of maintaining a large internal IT organization.
Planning and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or device. (Check out Meraki switches consulting and troubleshooting services.)
Remote Consulting for Microsoft Windows Server 2008
The complexity and integration demands of Windows Server 2008 R2 calls for an information technology professional with practical experience and diverse knowledge in designing and deploying efficient end-to-end business information networks. The experience of Progent's certified Windows Server experts, with an average of over ten years of background supporting Microsoft-based solutions, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to assess the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Live Online Seminars for Desktop Apps
Progent offers live online training for a range of productivity software. Progent's Online training covers topics that include Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint collaboration, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Live online education offers the advantages of conventional classroom seminars, such as immediate interaction between students and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the schedules of multiple workers.
Planning and Deployment Support for Skype for Business
Progent's Microsoft Skype for Business integrators offer remote and on-premises consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.
Microsoft Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have broad experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of evaluation application configuration objects in on-line AD systems, and fixing of unsuccessful setups of Active Directory and AD-integrated software. Progent is also experienced in working with advanced Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key issues including Active Directory naming standards, hierarchical structure, IT management structure, use and structure of group policy objects, as well as protection and monitoring definitions. Progent can also analyze the impacts of alternate server and service implementations on functionality and performance. Progent can assist businesses to design and roll out deployments of AD Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can help you deploy WatchGuard Firepower Firewall security gateways that fit your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard security gateways, visit WatchGuard firewall integration consulting.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical business data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to plan, configure, manage and repair a BDR system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consultants.
Microsoft Dynamics GP Consulting Services
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, supports popular smart phones and tablets, allows single login with Microsoft Azure AD, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for online or onsite support in #(state), phone 1-800-993-9400 or visit Remote Network Support.