Enlarging your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Oklahoma CIty company to select the appropriate tools and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Oklahoma CIty, Oklahoma organizations to with any facet of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and unified management.

VoIP Integration for Telecommuters
Extending the company phone system to accommodate telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM supports other combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Oklahoma CIty, Oklahoma company, call 1-800-993-9400 or visit Contact Progent.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

  • Technology Professional Microsoft Exchange Server Upgrade Microsoft Exchange 2010 Upgrade Consultant
  • Remote Workers Oklahoma CIty Guidance - IP Voice Technology Expertise Oklahoma City Oklahoma
  • Technology Professional Office Communications Server 2007 Microsoft Office Communications Server 2007 Network Engineer
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  • Top Microsoft Presence Awareness Technical Support VoIP Technology Consulting Services

  • Computer Consultants Shared Support Desk
    Microsoft Certified Partner Virtual Helpdesk On-site Technical Support

    Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

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    Cisco Certified Expert Small Business WAP121 Online Technical Support

    Cisco's Small Business family of wireless access points are Linux-based devices designed as entry-level wireless APs for small offices. Progent's Cisco CCIE wireless infrastructure consultants can provide remote or onsite integration and troubleshooting services to assist your organization to design, implement, update, tune, manage and debug Cisco Small Business wireless AP deployments of any scale or topology.

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    24-Hour Internet Data Center Support

    For large organizations, Progent can leverage in-house IT staffs by offering world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a campus move or branch move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.

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  • Lync Server 2013 and iPhone Consultant
    MCSE Expert Certified Lync Server 2013 dial plans Consultants

    Progent's consultants can help you to evaluate the benefits of Lync Server for your environment and can assist you to design and carry out a rollout of Lync Server that unifies the management of IM and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and provide training and continuing support for Lync Server and other Microsoft products.

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