Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent connectivity to email, calendars, web applications, and other critical business data. Progent offers Oklahoma City, Oklahoma companies the expertise of BlackBerry-qualified professionals who can help organizations to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, successful deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small companies an affordable alternative for incorporating BlackBerry products productively into their business information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Integration Support Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a broad selection of key management jobs that span from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability architecture using virtualization
  • Deploy BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and analyze the health of your solution

Progent's Online BlackBerry-Certified Support is Fast and Affordable
For businesses in Oklahoma City, Oklahoma who need quick and affordable help from a certified BlackBerry support professional, Progent provides effective remote assistance from a veteran network support team who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer professional help in fields such as resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements analysis, system design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which management model and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and mass storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry consultant can assist you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To contact Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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