Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Oklahoma City, Oklahoma companies support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry deployments or transition efficiently to a modern mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations regardless of size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations often resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven remote support capabilities, gives small companies an economical solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Integration Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, offering a single platform for handling critical jobs such as device deployment, upgrades, and deactivation and providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or Domino email platforms and BlackBerry smartphones and allows remote synchronization.

BlackBerry Enterprise Server Configuration Assistance

BES Server provides a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great flexibility in selecting degrees of security to meet the special needs of your environment. Progent's BlackBerry certified engineers can help your company to select advanced security features and activate them wirelessly. Samples of these over-the-air configurable security features include:

  • Lock down a device
  • Erase information from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BES Server also provides versatility in selecting ways to keep mobile users from installing or executing unsecure or unauthorized programs. Progent can assist you to choose blocking processes such as:

  • Specify precisely which applications are permitted on the device
  • Block third-party programs from using non-volatile storage on the device
  • Determine which resources external programs can access on the BlackBerry smartphone
  • Limit the kinds of connections third-party software running on the BlackBerry device can initialize
  • Block all external software from being loaded or run on the smartphone

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can also assist your business to troubleshoot a wide array of problems concerning synchronization, device recognition, messaging consistency, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by resolving issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to define and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.