Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business data. Progent can provide Oklahoma City, Oklahoma businesses the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support model, provides small companies a budget-friendly alternative for integrating BlackBerry technology productively into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

Oklahoma State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oklahoma.

Onsite IT Consulting
Progent locations in Oklahoma State

City Address Phone Link
Oklahoma CIty 3030 NW Expressway, Suite 200
Oklahoma City, OK 73112
405-835-6800 Oklahoma CIty Network Support Services
Tulsa 624 S. Denver, Suite 300
Tulsa, OK 74119
918-856-5077 Tulsa Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and maintenance of BlackBerry smartphones, providing a single platform for handling key jobs like device deployment, updates, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers transparent communication between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server provides a wealth of security capabilities beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in selecting levels of security to match the special requirements of your environment. Progent's BlackBerry authorized engineers can assist you to select powerful security features and activate them remotely. Samples of these wirelessly configurable security features include:

  • Lock down a BlackBerry smartphone
  • Erase information from a missing smartphone
  • Lock out Bluetooth
  • Enable internal protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining how to keep users from installing or executing unsecure or prohibited software. Progent can help you to choose protective techniques such as:

  • List precisely what programs are permitted on the device
  • Block third-party programs from using persistent memory on the smartphone
  • Determine which resources external software can use on the smartphone
  • Restrict the types of connections third-party software running on the device can initialize
  • Prevent all third-party applications from being loaded or executed on the BlackBerry device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, server hardware and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that spans your on-premises and cloud-based resources and guards any user anywhere with any device.

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    Progent's Citrix consultants can assist you to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and operations and simplifying management processes.

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    Progentís Technical Response Center offers low-cost national after-hours online support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer extended hours telephone support and online direct computer connection to isolate and resolve network problems quickly and affordably.

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  • Les Kent has a 35-year track record of successful technology integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a network designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global corporations.

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    Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to move from an older edition of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you realize maximum return on investment.

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    Microsoft Windows Server 2008 represents a major advance in making information systems more protected and available, easier to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering expertise.

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    Progent can provide affordable online access to engineers with expertise in a wide array of products and technologies that provide solutions for protecting Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent offers help for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist your company to design, enhance, or maintain backup/restore systems for a range of architectures such as local, edge to datacenter, cloud-based, or a mix.

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    Progent can assist you with every aspect of Azure cloud migration such as needs definition, readiness assessment, solution architecture, pre-production testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure resources.

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    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities covered under GIAC accreditation such as auditing infrastructure security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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    Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for professionals who are on the move within office, hospitality, health-care or other venues where IT management requires portable phones that provide more administrative control, data security and durability than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless environment such as APs, switches, wireless LAN controllers, and network management tools. Progent's certified experts can provide remote and onsite support to help your organization build and manage a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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    Progent is convinced that a carefully designed and implemented network can be a vital factor for accelerating any firm's growth, and Progent applies this philosophy in our corporate system environment. We have built a fault-tolerant virtual office infrastructure that enables our staff consultants and certified contractors to deliver rapid and effective service, cooperate easily on sophisticated projects, and experience professional and private maturity from acting as part of a dynamic business ethos of personal drive and independence.

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    Stealth penetration testing is an important component of any overall IT system security plan. Progentís security experts can run thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event log analysis are correctly configured and consistently observed.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent's team of veteran IT consultants can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with information assurance standards and government mandates.

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    Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can create cost-effective security systems that protect a small office against modern malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.

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    Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.

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    Progent offers the support of a veteran consultant with years of hands-on experience installing, maintaining, and enhancing immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support team, your Internet Service Provider, and your video conferencing platform supplier to help your organization increase the business value of your telepresence solution.

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    Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs that you want to retain as well as the latest 64-bit versions of software you wish to run.

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  • Online Consulting Meraki MR52 Access Point
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    Progent's Meraki Wi-Fi AP consultants offer online and onsite support to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and support Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or device.

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    Progent offers cost-effective online consulting to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and within budget.

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