Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent access to messaging, scheduling, web applications, and other vital business information. Progent can provide Oklahoma City, Oklahoma businesses the services of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry environments economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies an affordable solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Integration Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, providing a single solution for controlling key jobs such as device installation, updates, and deactivation while also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Configuration Support

BES Server includes a variety of data protection options beginning with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BES Server also permits excellent flexibility in adjusting degrees of protection to meet the specific needs of your company's environment. Progent's BlackBerry certified consultants can help your company to choose powerful security features and activate them remotely. Samples of these wirelessly selectable security settings are:

  • Disable a BlackBerry device
  • Wipe information from a missing or stolen smartphone
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from installing or running unsafe or prohibited code. Progent can assist you to choose blocking techniques such as:

  • List exactly which programs are allowed on the device
  • Prevent third-party programs from using non-volatile memory on the smartphone
  • Select which resources external programs can use on the device
  • Limit the kinds of access external programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being installed or run on the BlackBerry device

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which management approach and hardware products match your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.