Fast and Affordable Remote Technical Support for Oklahoma City Oklahoma Information Networks
Fast Remote Technical Support for Oklahoma City SystemsFor companies in Oklahoma City Oklahoma, Progent offers online technical support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have provided online support to companies in every state in the U.S. (See testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to help with challenging infrastructure issues, plus the assistance of CISA and CISSP-certified cybersecurity experts to handle high-level security architecture and troubleshooting jobs.

Progent's remote support experts offer exceptional leverage due to the fact that they possess the practical experience and have access to the sophisticated technology required to solve most network problems quickly. This lowers direct expenses since solutions use up minimal chargeable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your organization benefits additionally with incidental expenses by reducing or eliminating system downtime and associated costs stemming from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's extensive remote consulting experience is especially helpful in environments that are dependent on public clouds for vital infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be an alternative.

Progent's pricing policy for online support is structured to stretch your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you pay exclusively for the support that you actually get. Unlike many online support organizations, Progent imposes no service activation fee or minimum job duration. Progent's one-minute granularity and clean model for pricing save you from scenarios where speedy. minor repairs somehow turn into substantial invoices. Progent's penchant for solving problems quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined an array of customized technologies and field-tested methodologies that allow the highest degree of efficiency for online consulting and repair for computer networks of any size. Progent provides secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the staff of Progent's Technical Response Center to link to your system remotely without compromising corporate security.

Progent's powerful technical support reporting application keeps thorough histories for the support that Progent's customers have been provided. Progent's team service personnel have the benefit of the specifics of services delivered to each customer by any engineer. This history of anomalies and repairs is organized as a quickly exploitable support knowledge base that enables Progent's online technical experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's high-level accreditations and close associations with important vendors such as Cisco and Microsoft make available other vast technical support databases and permit priority response from manufacturers' in-house product engineers with the result that Progent's remote consulting specialists can determine optimal solutions in the least time.

Remote services provided by Progent to businesses in Oklahoma City Oklahoma include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, fixed-price managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions used by some of the industry's leading corporations. Progent's ProSight series of network monitoring and management services addresses all key areas of information technology including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based control and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your Progent consultant so that all potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security standards, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup system that meets your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent offers the services of seasoned online consulting professionals for contract IT projects. Progent's rates for longer-term development or consulting tasks are set based on the level of expertise of the engineers required. Progent's background in these important fields of information technology allows customers to execute critical initiatives within budget and on schedule. Progent's project-based remote consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk programs for organizations with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progentís Co-managed Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is an advanced service desk solution built around the top PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center team of experienced network experts offers your customers in Oklahoma City Oklahoma rapid communication with a large technical support resource with years of background offering phone consulting and remote troubleshooting for computer environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk Call Center perception as a solid driver of business efficiency, and Progent's target is to fix and not simply annotate network issues.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Consulting staff offers online professional engineering expertise and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and education for Microsoft business applications such as Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more about Progent's expertise, programming, and education services, visit Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in Oklahoma City Oklahoma online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager support. Progent can adapt Operations Manager for your business so your network maintenance is proactive rather than reactive. By spotting looming problems before they expand into crashes, proactive monitoring can minimize disruptive and costly information system breakdowns. Progent can also use network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments powered by multiple platforms.
How Your Oklahoma City Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent online help with Windows, macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For offices and new businesses in Oklahoma City Oklahoma, Progent's phone-based computer support engineers are ready to deliver effective and affordable IT support the instant your company has to have it. More than a decade of delivering online tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to fine tune online access tools to fix network problems quickly while avoiding the expense and lost time associated with on-site service calls.

Even if your Oklahoma City company works with a local freelance support technician or maintains a full time organization that know how to handle day-to-day network problems, Progentís Microsoft certified engineers are available to offer an easy and seamless virtual extension of your on-site resources in cases when your regular IT support personnel either lack the availability or the expertise to resolve unexpected network emergencies or particularly tough integration problems.

Features of Progent's Online Computer Support for Oklahoma City Oklahoma
Progent's online support, remote repair, system security expertise, and system management services offer offices in Oklahoma City Oklahoma unparalleled leverage for your support budget. Whether you need occasional phone help and Internet-based troubleshooting or full-time Help Desk call center services and network administration, Progent's experts can deliver your company enterprise-level IT support while allowing you to eliminate the expense and hassle of running a large internal IT staff. Key features of Progent's National Remote Support services include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, depth of technical expertise, fine tuned remote support tools, and understanding of enterprise networking enable businesses to avoid the limitations associated with excessive dependence on smaller service firms, independent freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the front lines of network support, executing a wide variety of IT tasks for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This means that you get not just expert IT capability, but also a support engineer with field-tested approaches for using technical knowledge to fix actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and on-site visits per minute. Consequently, you owe only for received services. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for support services delivered during regular business hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.

  • Complete Documentation of IT Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each staff member to every customer. The discipline of detailing and archiving service activity allows more effective support and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who wonít release the keys to the kingdom.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to offer round-the-clock system tracking services based on Microsoft System Center Operations Manager. MS System Center Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By anticipating potential problems before they result in downtime, system monitoring can save your information network from painful and costly service losses.
How Does My Business Begin Receiving Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.

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    Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT staff can completely and easily manage the installation of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

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    Hybrid cloud Professionals

    Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.

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  • ISA 2004 Enterprise Edition Server Integration
    Internet Security and Acceleration Server Technology Consulting Services

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of ISA Server 2004 that meets your information security requirements without restricting your productivity.

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    Progentís Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.

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  • Shared Support Desk Support
    Supplemental Support Desk Support and Help

    Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.

  • 64-bit Processing Services 64-bit Upgrade Technical Consultant
  • Aironet 3700 Access Point Support and Setup CCNP Certified Aironet 802.11ac AP Upgrade Integration Services

  • Biggest Windows 7 Upgrade Engineer
    Microsoft Windows 7 Migration Integration

    Progent's Microsoft certified consultants can help you to pilot Microsoft Windows 7 to confirm application compatibility and to determine its performance and stability working with your applications. Progent's consultants can also show you how to estimate the likely business advantages of adopting Windows 7. If you decide that Windows 7 fits your business, Progent can assist you to plan and carry out a smooth migration to Windows 7 from a your current version of Windows.

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  • Access to External Support Databases Configuration
    Microsoft Expert Company-wide Standards for Best Practices Repair

    Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the forefront of network service, performing a wide variety of IT projects for a large mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting team. This ensures that you get not only world-class technical help, but also a support engineer with field-tested approaches for applying computer knowledge to fix real-world network problems quickly.

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  • System Center 2016 and Intune Online Support
    SCCMM 2016 Computer Consulting

    Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft Premier network support experts. With Progent's economically priced IT service programs, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small company information systems enterprise-class reliability, security, and productivity.

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    Wireless LAN Help and Support

    Progent can help you plan, configure, manage, and repair an efficient Wireless LAN infrastructure, select appropriate hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11ac wireless network security plan that is well integrated with the security strategy for your entire business network.

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    Progent's certified Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers fast ROI and promotes better business results. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility issues between different releases of Office and can provide customized online instruction to individuals and groups.

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  • Remote Technical Support Windows Server 2019 and SCOM
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    Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent is hiring a variety of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, high-availability environments, business continuity planning, data protection, and server virtualization. Progent is also hiring desktop support technicians, remote service specialists, and CISSP or CISA certified security consultants. We are also looking for experienced managers able to operate efficiently in our dynamic, virtual office model. Progent works with freelance consultants who have proven knowledge and hands-on background in high-demand information technology topics beyond our primary service focus. Our Experts Team employs freelance consultants who can provide advice and development support for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or offer expert help in areas such as telecommunications, web site design, EDI, eCommerce, or database management. Independent contractors premier by Progent coordinate with Progent's staff consultants to deliver end-to-end IT services for small business networks.

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    Progent offers small and medium-size companies overflow or comprehensive Help Desk support for offsite employees.

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    Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.

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    Cisco Nexus series switches are designed to deliver the speed, scale, uptime, cloud readiness, capacity, data protection and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting expertise to assist you to design an efficient network topology, build test systems to validate your network design, deploy Nexus switches, create and enforce appropriate policies, run security vulnerability assessments, configure proactive monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also help your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus switches.

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    The server cluster feature set built into the high-end editions of Microsoft Windows Server 2008 has been dramatically redesigned to streamline the installation, configuration, and administration of clusters that provide greater levels of system availability, security, performance, and versatility. New or improved features include automated cluster Validation, revamped setup and installation, unified cluster management, new cluster architecture for increased availability, better security and quorum structure, fewer failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help you evaluate the business benefits of failover clusters, design and execute a deployment, train your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a disaster recovery procedure.

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