Fast Remote Help for Oklahoma City Oklahoma Computer Systems
Fast Online Consulting for Oklahoma City NetworksFor companies located in Oklahoma City Oklahoma, Progent offers remote technical support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have provided online troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified engineers to handle complex infrastructure issues, plus the services of CISA and CISSP-qualified cybersecurity consultants to help with high-level security architecture and troubleshooting jobs.

Progent's remote support experts offer exceptional value because they have the real-world background and are equipped with the advanced tools necessary to resolve the majority of network issues rapidly. This lowers direct expenses because solutions require fewer billable minutes. Online help also eliminates the cost of sending a consultant to your site. Your company saves even more in incidental costs by minimizing or eliminating network outages and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's extensive online consulting know-how is particularly valuable for businesses that rely on public clouds for vital infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's billing model for online help is structured to leverage your IT service investment. Progent bills per minute for telephone-based assistance, so you are charged exclusively for the services that you receive. In contrast to many remote service firms, Progent imposes no service activation surcharge or minimum fees. Progent's per-minute granularity and simple policy for pricing do away with situations where fast repairs manage to end up as big bills. Progent's penchant for disposing of technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a set of customized tools and proven methodologies that promote the highest level of effectiveness for online engineering help and repair for computer systems of all sizes. Progent provides protected VPN support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the staff of Progent's Technical Response Center to communicate with your company's system remotely without violating system security.

Progent's sophisticated technical support database system stores thorough histories for the service that Progent's clients have been provided. Progent's staff service personnel have access to the history of support rendered to every Progent client by every Progent engineer. This archive of anomalies and resolutions is stored as a quickly accessible proprietary database that permits Progent's remote support experts to share their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's advanced certifications and close relationships with key vendors such as Cisco and Microsoft open up additional vast technical knowledge bases and allow priority response from manufacturers' in-house product engineers so Progent's online service specialists can find the most efficient resolutions in the least time.

Online technical services provided by Progent to businesses in Oklahoma City Oklahoma include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, fixed-price services intended to enable small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. The ProSight series of IT management outsourcing services covers all key aspects of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based machine learning technology to guard endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services, a portfolio of management outsourcing plans that deliver backup-as-a-service. ProSight DPS products automate and track your backup processes and allow transparent backup and fast restoration of important files/folders, applications, system images, and virtual machines. ProSight DPS helps your business protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned insiders, or software bugs. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic IT network. Besides optimizing the security and functionality of your computer network, Progent's software/firmware update management services permit your IT staff to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured online account and give your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be used for this second means of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time and in-depth management reporting plug-ins designed to work with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so any potential issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with information security requirements, more efficient utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current cybersecurity posture and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup environment that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent offers the services of seasoned online consulting professionals for special IT programs. Billing rates for ongoing development or consulting tasks are set according to the qualifications of the engineers required. Progent's background in these special fields of information technology enables customers to complete critical initiatives economically and on time. Progent's special online consulting services include:

  • Help Desk Services
    Progent's Call Center service offerings for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, co-managed Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk Call Center consulting services can aid you in establishing an efficient new Help Desk Call Center or revamping your existing one, selecting or modifying Call Center software to meet the particular demands of your business, or adding occasional phone support personnel to supplement your in-house Help Desk Call Center resources to deal with high-demand scenarios like software transitions, mass updates, or installing brand new business software.

    Progent's Help Desk staff of experienced information technology experts offers your workers in Oklahoma City Oklahoma fast communication with an effective technical support resource with substantial experience providing phone help and online repair service for IT systems powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center the reputation as a solid driver of company performance, and Progent's intent is to fix rather than simply record IT issues.

  • Business Applications Services: Education, Customization, and Integration
    Progent's Applications Experts Team offers remote advanced engineering expertise and training in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom development, and education for familiar Microsoft business applications such as CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more information about Progent's consulting, custom development, and education services, visit Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consultants offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent offers businesses in Oklahoma City Oklahoma remote hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting services. Progent can adapt SCOM for your environment so your computer support is proactive and automated. By spotting looming problems before they evolve into downtime, automated monitoring can minimize stressful and costly information system crises. Progent can also provide help with system monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or networks that incorporate a mix of operating systems.
How Your Oklahoma City Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency remote support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Oklahoma City Oklahoma, Progent's phone-based network support engineers are ready to deliver professional and affordable IT support the moment your business requires it. More than two decades of offering online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop world-class troubleshooting capability and to refine online access technology to solve network problems quickly while eliminating the cost and lost productivity associated with on-site service visits.

Even if your Oklahoma City company deals with a local freelance consultant or employs an in-house IT staff that can handle ordinary computer problems, Progent's Microsoft and Cisco certified consultants are available to offer an easy and transparent virtual expansion of your on-site resources for situations when your regular IT support personnel either lack the bandwidth or the expertise to resolve unexpected network emergencies or especially challenging integration projects.

Advantages of Progent's Network Help for Organizations in Oklahoma City Oklahoma
Progent's remote IT consulting services allow your Oklahoma City organization to realize the benefits of timely, enterprise-class IT support without the expense of maintaining an in-house IT organization. Your information system will derive greater business value by being increasingly available, efficient, and secure. Advantages to your company include:

  • Convenient virtual expansion of your on-site IT resources
    For most companies in Oklahoma City Oklahoma, local computer service providers, whether represented by independent consultants or an in-house maintenance staff, can solve typical technical problems. On the other hand, major troubles sometimes occur when local resources are too busy or unavailable, and some problems may involve technology that is unfamiliar to your onsite service technicians. In these instances, Progent's on-call service experts provide an easy, fast, and economical solution to augment your local resources and to convey valuable knowledge to improve your capability to deal with downstream issues locally.

  • Reduced Reliance on Individual Consultants
    For IT support, smaller companies commonly depend on independent freelance consultants. While independent service people carry less overhead than larger service companies and can afford to charge marginally less, they are often stretched too thin, making it hard to respond rapidly to urgent situations. If a freelance service provider is occupied with another client, ill, on a trip, or in training, the lack of backup personnel may force your company to go without help during an emergency. As your business grows, network downtime and trouble with vital software become more costly. The money you thought you were saving on an independent can be eaten up fast by reduced productivity. Progent provides a reliable source of reserve support expertise to insure your network stays up and running.

  • Create a Scalable Basis for Smooth Expansion
    Businesses often start with an IT architecture implemented on a modest budget. Lacking a proper infrastructure, slap-dash repairs can get thrown onto a shaky foundation. As a company grows, stability and expandability issues can impede the productivity of the organization. These poorly designed environments require proper assessment, intelligent strategic planning, and broad-based IT expertise to upgrade to a network infrastructure able to offer the stable foundation to meet critical business demands and ease downstream expansion.

  • Work with Solution Providers Rather Than Product Sellers
    Smaller companies need guidance and technical education to navigate through an ever more complicated maze of product options available for promoting business success and enhancing productivity. These companies do not need a network consultant who is trying to earn a commission on a certain vendor's technology. Network consulting and product sales can lead to a scenario where the proposed solution is built around a predetermined technology instead of the true needs of a client. Progent avoids these dilemmas by offering just services instead of products. This allows Progent to match technical consulting with the best needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of technical experience, refined remote support software, and familiarity with enterprise networking allow offices to avoid the limitations associated with exclusive dependence on smaller service firms, individual freelance consultants, or over-stretched internal resources.

Progent stands out by providing:

How Does My Business Begin Receiving Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.

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    Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and improve productivity.

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    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2003 support, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.

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    Progent can assist you to plan a migration to Microsoft Teams from Skype for Business and install, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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    Progent offers affordable remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent can provide as-needed expertise to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security, high-availability, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help businesses of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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    Dynamics GP software offers analysis and reporting capabilities that let you track all business processes, sales and expenses, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you understand your business more thoroughly, converting uncooked data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver specialized line-of-business software development and eCommerce applications that integrate seamlessly with Dynamics GP.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.

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    Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your IT system.

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    Progent is committed to information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has little competition. Small businesses who work with familiar freelance consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and efficient.

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    Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to plan, integrate, operate and troubleshoot a BDR solution based on Barracuda technology.

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    Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

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    Progent's colocation center IT services are intended for businesses with equipment housed at Internet Data Centers or data center colo hosting sites and in need of timely on-site assistance at the colocation facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and IDC and colo consulting services such as system topology evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, development and installation of high availability systems, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning high-availability server and storage cluster configurations.

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    Progent offers the part-time or temporary assistance of a veteran Chief Information Officer who can offer strategic direction to help you pick and support network technology appropriate for your present needs and that can be a solid basis for your growth. Progent's part-time Chief Information Officer services provide financial advantages to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to take on one more executive-level manager to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all leading OS platforms and networking technologies plus a wide range and application software, Progent is in a unique situation to offer objective advice as well as advanced technical support for creating information solutions that match the special needs of your business.

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