For small office computer networks located within the state ofOklahoma, Progent's Microsoft and Cisco authorized technical experts can deliver phone help and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support knowledge bases to troubleshoot and repair network problems while avoiding the expense and time delays normally associated with on-site technical service visits.

If yourOklahomabusiness is located outside of the larger metro areas such asOklahoma City, Tulsa, Norman, or Lawton, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This can result in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.

At-home Workers Support
Progent has 20 years of background assisting small and mid-size businesses to design, implement, optimize, administer, and debug information networks that incorporate telecommuters. For details about Progent's consulting services for remote workers, see teleworkers expertise.

NetDocs Consulting Support
NetDocuments is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent offers access to NetDocuments consultants who can provide expert guidance to help you to design, deploy, manage, tune, or debug a document management system solution powered by NetDocuments. To find out about Progent's consulting support for NetDocuments, visit NetDocs DMS consulting support.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are recognized by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed under GIAC certification such as auditing infrastructure vulnerability, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

Collaborative Applications Expertise for a Remote Workforce
Progent can help small and medium-size businesses to set up collaborative technology such as SharePoint and Teams to allow their telecommuters to engage in positive interaction with colleagues and customers. For information about ways Progent can assist businesses to integrate and manage collaborative applications for telecommuters, go to collaboration applications consulting services for an at-home workforce.

Stealth Penetration Testing
Stealth intrusion testing is an important part of any overall IT system security plan. Progentís security experts can run extensive stealth intrusion security checks without the knowledge of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are correctly configured and actively monitored.

Linux Support and Windows/Linux Integration
If your business IT environment combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient network that permits all your platforms to coexist for simpler management, seamless data exchange, high availability, enhanced throughput, and integrated security. If you are developing Linux based-software within an environment that includes Windows-based servers, workstations, and applications, Progent can provide full-service network outsourcing that allows you to focus on your area of expertise.

Mac Consulting
Progent's consultants offer Apple macOS and OS X users a variety of IT services including remote Apple macOS and OS X desktop help, help with Mac applications, Office 365 Outlook for Mac and Microsoft Exchange consulting, Mac security and network infrastructure engineering, integration between Apple macOS and OS X and Windows networks, and individual training. For business systems built exclusively on Mac or for environments incorporating a mix of Mac, Linux, and MS Windows-powered servers and workstations, Progent has the background and knowledge to deal with the complexity of designing, configuring, and maintaining a network solution that is reliable, protected, fast, and aligned with your business goals.

Design, Integration and Support Services for System center 2012 R2
Progent's Microsoft System Center consulting experts have over a decade of experience deploying, maintaining and troubleshooting the key components that make up Microsoft System Center and can help your organization to design, deploy, manage, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 migration consulting to help your organization to move to the current version of Microsoft System Center from an earlier release or from a third-party datacenter management solution to provide the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

Progent's Integration Support for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that combines both local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to Essentials and implementing a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management to help you design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Azure planning and integration consulting.) Progent can also provide continuing consulting, technical support, and training.

Planning Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and migration support for Windows 10 offered by Progent include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration consulting support.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and local Exchange. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical problems and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget. To find out more about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Contact a Progent Network Consultant
To learn how to contact a Progent network support expert for online or onsite support in #(state), phone 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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    Progent has extensive experience providing a broad range of online network support and emergency repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has delivered network solutions to organizations in every state. Remote support eliminates travel costs and resolves problems more quickly than on-premises support.

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    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect key IT areas like manageability, availability, compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange 2013.

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    Progent provides national urgent phone support and troubleshooting services for companies who run networks based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers maximum leverage for your IT budget by protecting client productivity and shortening the hours billed for computer analysis and repair. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle most IT issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA premier security professionals to help you with the most challenging network issues.

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    Cisco Cisco Unified Communications Manager (CUCM), formerly branded CallManager, functions as the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite support to help businesses of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager support and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.

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    Progent's Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast ROI and promotes better business outcomes. Progent can assist your company to integrate Office or Office 365 apps with each other and with additional key Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Microsoft Office and can provide live online instruction to individuals and teams.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should move up to more current firewall products from Cisco. Progent's Cisco technology specialists can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.

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    Nagios and MRTG are powerful, Open Source monitoring tools that run on Linux and can be used to analyze UNIX environments, Windows networks, or multi-platform networks where the Linux OS and MS Windows run side by side. The Nagios monitor lets system managers to monitor system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic through SNMP-enabled network appliances including servers, routers, and switches. Progent's network integration consultants can show you how to utilize both these programs to streamline and repair your system.

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    In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training tailored to meet your specific needs. Progent's consultants also can help you build and maintain a protected, reliable network infrastructure to support your ERP, MRP and accounting solutions.

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    Progentís Disaster Recovery/Business Continuity specialists have in-depth experience helping small and mid-size organizations to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and transparent maintenance. Progentís business continuity consultants can help you to develop and test an efficient business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery engineers can assist you to design, deploy, and maintain resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.

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    Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wireless LAN architecture, select appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a complete 802.11x system security strategy that is well integrated with the security strategy for your overall business network.

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