For small office network systems located throughout the state of Oklahoma, Progent's Microsoft certified technicians can provide online help and troubleshooting to fix your computer system troubles fast and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support databases to troubleshoot and resolve network problems while avoiding the cost and delays associated with in-person technical service calls.
If your Oklahoma company is situated beyond the larger urban areas such as Oklahoma City, Tulsa, Norman, or Lawton, your local computer network support choices may be limited in technical capability, or not available during urgent situations. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís team of network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.
Remote Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified professionals have the expertise to help you to troubleshoot and solve tough network problems rapidly and cost effectively. The breadth of technical expertise represented by Progent's staff of consultants makes it possible to escalate even the most difficult problems to appropriate subject matter experts as necessary. Whether you require one-time phone support and online repair or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your organization with enterprise-level support without the high cost and administrative hassle of running a big internal IT group.
Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist you to upgrade from an older version of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist your organization to plan and execute an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger security features, more affordable VMM storage options, and other improvements.
Online Consulting for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 requires an information technology consultant with hands-on experience and diverse knowledge in designing and building efficient end-to-end business technology networks. The professional experience of Progent's seasoned Windows Server 2008 engineers, averaging over a decade of background integrating Microsoft-powered solutions, helps insure your success in supporting and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the business value of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.
Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's Juniper-authorized network engineers can help you to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to help your business to streamline the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you manage networks that incorporate a combination of Juniper's software platforms.
Data Backup/Restore Consultants
Progent's backup experts offer consulting support for a broad array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent supports all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as an affordable outsourced solution for secure backup and disaster recovery (BDR).
Progent's Consulting and Training Support for Microsoft Office and Office 365
Progent's certified Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that provides fast ROI and enables improved business results. Progent can help your company to integrate Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between various versions of Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users and teams.
Consulting and Support Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for key applications by offering unified, mixed-platform tracking of physical and virtual resources installed across local systems and cloud environments. Progent's consulting group can provide world-class online and onsite expertise to assist businesses of any size to design, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
Wireless VoIP Phone Integration
Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless IP phone configuration consultants can provide remote and onsite support to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, extensive support for Windows CSV and for VMware vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software. For details, go to Altaro VM Backup Consulting Services.
Management Consulting for Lync 2013
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook, Word and PowerPoint. Progent's Skype for Business experts can also help your organization to design and implement out an efficient migration to Skype for Business.
Get in Touch with a Progent Network Consultant
To find out how you can contact a Progent network support expert for online or on-premises support in , call 1-800-993-9400 or go to Online Network Support.