For small business network systems located in the state ofOklahoma, Progent's Microsoft and Cisco qualified technicians can provide online help and remote troubleshooting to fix your computer system issues fast and affordably. Progent has developed enterprise-grade expertise, software utilities, and support databases to troubleshoot and repair IT problems without the high cost and time delays normally associated with in-person service visits.
If yourOklahomacompany is located beyond the larger metro areas such asOklahoma City, Tulsa, Norman, or Lawton, your nearby network support options may be limited in technical expertise, or not available during a crisis. This results in a office network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of field proven network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.
Simple Engagement and Billing Model
Progent's simple by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra charges that increase support costs. For remote support during normal business hours, you only get charged for the time spent resolving your issue. If it only requires ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent expert is actually onsite working on your issues. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you might be charged for our consultant's travel time, but never an increased emergency rate. Since Progent maintains a large pool of consultants located throughout the entire service territory, an available engineer is typically near to help. Progent can in addition offer on-premises service to most zip codes in the U.S. within one business day of receiving a support call. Progent's online support group has delivered assistance to small companies in every state in the U.S (See Progent's customer testimonials.)
Collaboration Software Support Services for Telecommuters
Progent can assist small and mid-size companies to set up collaboration applications like SharePoint and Microsoft Teams to make it easy for their telecommuters to benefit from productive interaction with colleagues and clients. For information about how Progent's consultants can help companies to install and manage collaboration solutions for teleworkers, go to collaboration technology support services for remote workers.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that information security professionals are required to master. It provides business management the confidence that consultants who have qualified for their CISM credential possess the background and knowledge to deliver efficient security management and consulting consulting.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and distribution companies to manage complicated supply chains and streamline key business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
ProSight Data Protection Services Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup offers small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical information. Learn about Progent's entire ProSight series of value-priced managed services for small organizations.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security experts. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security capabilities covered within the GIAC accreditation including auditing infrastructure vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security incidents.
WatchGuard Firewall Planning and Integration Consulting
Progent's WatchGuard experts can help you configure WatchGuard Firepower Firewall security appliances that fit your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To learn more about Progent's consulting and support services for WatchGuard security gateways, refer to WatchGuard firewall configuration consulting.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist you to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective remote or on-premises expertise to help companies to migrate efficiently to an advanced unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Design, Integration and Support Expertise for System center 2012 R2
Progent's System Center consultants have more than a decade of experience integrating, maintaining and fixing the key components included with Microsoft System Center and can assist you to design, deploy, maintain, and repair your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to help your organization to transition to the latest version of Microsoft System Center from an older one or from another IT management platform to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of any size to design, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network appliancesand management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional support to help you through challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget. To learn more about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
Talk to a Progent Network Consultant
To see how you can contact a Progent network support expert for remote or onsite help, phone 1-800-993-9400 or go to Remote Computer Support.