For office network systems located throughout the state of Oklahoma, Progent's Microsoft and Cisco authorized technical experts can provide remote phone assistance and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired enterprise-level expertise, sophisticated tools, and support databases to diagnose and repair IT problems while avoiding the cost and delays normally associated with onsite technical service dispatches.
If your Oklahoma organization is located outside of the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network systems support options may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.
Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft and Cisco-based networks Nationwide. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and resolve difficult network problems quickly and cost effectively. The scope of information technology expertise offered by Progent's team of consultants makes it possible to escalate even the toughest issues to appropriate specialists as required. Whether you require one-time phone support and online troubleshooting or ongoing availability of a Help Desk Call Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative hassle of running a large internal support organization.
Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the common online Cisco router consulting services offered by Progent's certified Cisco experts include setting up hostname, IP addressing, routing tables, T1, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, and line settings; upgrading router's IOS image; configuring and testing failover; resolving VPN tunnel issues; creating a network diagram and documenting configuration; plus policy and business recovery planning.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified cybersecurity management experts. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of performance that information security managers are required to learn. CISM gives business management the assurance that consultants who have earned their CISM credential have the experience and capability to deliver effective security administration and consulting consulting.
Cisco Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, originally branded CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can help with any aspect of CUCM configuration and debugging in areas that include integrating Voice over IP phones and video phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, creating Cisco UCS server clustering systems for high availability, and integration with Exchange Server.
Convenient Payment via Credit Card
Progent's easy payment options for Cisco IOS Upgrade Consulting
If you incorporates Cisco appliances, you could be running an old version of Cisco IOS, the network OS used in almost all Cisco router as well as current switches from Cisco. Cisco frequently provides updates to IOS to fix problems, plug security vulnerabilities, or improve functionality. However, updating Cisco IOS or other Cisco operating systems can be a challenge, depending on your Cisco equipment and your system infrastructure. For example, there could be limited local Flash storage that could cause a new OS version to execute incorrectly. Progent's Cisco CCIE consultants offer a wide variety of support services related to updating Cisco IOS or any Cisco control software such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your Cisco software, propose appropriate upgrades, provision Cisco appliances, transfer software images/, activate and verify your update, tune performance, troubleshoot problems, and teach your network support managers how to get the benefits of all significant new features.
Progent's Integration and Training Support for Office and Office 365
Progent's Office and Office 365 experts can help businesses to incorporate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides fast ROI and enables better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different versions of Office and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Packages built around the advanced problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that monitors the availability, speed and security of your IT network and identifies anomalies before they can disrupt your network. To give you additional understanding concerning the performance and robustness of your system environment, Progent can help you deploy and manage leading network monitoring software powered by Linux.
Microsoft Dynamics GP Consultants
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular handheld devices, allows single login with Azure AD, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants have the broad technical skills and hands-on experience to resolve the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful product.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent runbook for recovering services quickly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and administer a disaster recovery solution powered by VMware SRM.
Get in Touch with a Progent Computer Support Expert
To find out how to contact a Progent computer support expert for remote or onsite help in , call 1-800-993-9400 or go to Online Computer Help.