Olathe, KS Remote Help from Certified Computer Troubleshooting Experts
Progent's network troubleshooting services can provide your Olathe, KS company low cost and reliable access to Microsoft and Cisco certified computer engineers. By providing IT consulting service when you require it, providing specialized knowledge for key applications, delivering value-added services such as 24x7 server monitoring, and charging only for services you receive, Progent offers your Olathe, Kansas business an economical solution for optimizing the profitability of small-scale office information systems. Whether you have a local datacenter, rely on cloud resources, or have a hybrid cloud-and-local network, Progent is the intelligent choice for businesses and local governments to build and manage a robust and safe IT network and to benefit from fast access to the skilled support usually available only to businesses who can support a large internal information technology organization.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to supplement the skills of your internal IT service group. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like application design and development, business continuity planning, network security evaluations, office consolidations, or software migrations.

Progent can in addition offer the services of certified consultants to help your company to plan and execute a sensible cloud strategy.

Core IT Areas Serviced by Progent for Businesses in Olathe, Kansas
Progent's nationwide team of industry certified engineers provides support for all facets of information technology found in companies of all sizes. Technologies served by Progent in and around Olathe include:

Service Delivery Alternatives for Olathe, Kansas Businesses
Progent offers a variety of options for providing small companies and local governments with affordable computer services for technical support, system architecture, and IT management. Progent's paradigm for delivering network support is built on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Contact Center Support Mechanism promotes rapid response, comprehensive service documentation, consistent follow-up, and tight cost control for a range of IT service delivery options that include online repairs, on-premises support, and high-end consulting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's certified support experts can help customers to troubleshoot and repair hardware and software issues without the cost or time loss of in-person support visits. The experience of Progent's IT consultants makes it possible to handle most IT issues quickly. For complex problems, Progent's breadth of knowledge allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a streamlined, web-accessible signup process for first-time customers to address urgent network problems and Progent charges per minute with no startup charges or time minimums, so you are invoiced only for the help you receive. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Learn more details about Progent's remote network troubleshooting services.

  • Onsite Service
    Progent offers on-site technical assistance for signed-up customers in larger cities in the U.S. Progent's on-site service technicians can work in conjunction with Progent's remote support experts to give small and midsize businesses the optimal solution: onsite service technicians when you require them plus the remote help of Progent's seasoned team of IT engineers, security specialists, and business application developers. The response time for in-person support visits is usually under 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises support. Learn more concerning how to register for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems. for more information, visit Online Help Desk Services.

  • Consulting Services
    Progent provides small companies budget-friendly availability of enterprise-class consultants who can provide help with critical technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network security consulting, high availability network engineering, server virtualization solutions, plus configuration, programming and training for small business software such as accounting, ERP, management reporting, CRM, and productivity suites. Progent can provide assistance with short-term projects including site relocations and major system upgrades, extended initiatives like business reporting software development and support, database software development and DBA services, and web design, continuing services such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for network monitoring and system management, or urgent response like disaster recovery and virus cleanup.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small organization's servers in an environment that not only delivers the highest degree of dependability and scalability but that is in addition convenient for clients to migrate to another support provider or to bring internally when your situation warrants it. Progent's Private Cloud hosting service is based on proven virtualization technologies that allow small businesses with multi-vendor environments to benefit significantly on the expense of capital equipment, infrastructure support, and IT administration while getting world-class availability and an unprecedented level of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered package, can support the mixed- OS and non- standardized environments common with smaller businesses, and keeps ownership of the licenses in the customer's possession so that migrating to a different virtual host is fast, reliable, and affordable. This avoids becoming a prisoner of a specific hosting service while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert remote consulting support to help businesses of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of leading information security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with information security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup system that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Alternative for Olathe, Kansas Small Businesses
Progent's size, depth of technical skill, and familiarity with enterprise network support enable small and midsize companies to sidestep the pitfalls related to over reliance on thinly staffed support firms or freelance engineers.

Working with Progent's Experts allows your business to:

  • Prevent Over Dependence on Individual Support Consultants
    For IT support, small businesses sometimes rely heavily on freelance engineers. Although individual support engineers have lower expenses than more substantial support firms and can afford to charge nominally smaller rates, individuals are sometimes unable to react quickly to urgent situations. If a freelance engineer is busy with different customer, sick, on vacation, or in training, the absence of replacement staff may force your company to go without help during a crisis. As your company grows, system downtime or problems with critical programs get more costly. The dollars you believed you were conserving on a freelancer can be eaten up fast because of lower productivity. In addition, when independent engineers confront new technologies, the unavailability of a big consulting team to depend on for help forces them to learn in place while your company winds up with the costs for their continuing education.

  • Gain Access to Experts in Complex Network Issues
    The majority of smaller support firms or independent consultants who concentrate on small business IT support are capable of providing routine solutions but lack the background to work efficiently with complex network environments with mixed platforms, numerous locations, Voice over IP implementations, mobile clients, interconnected financial and analytical software, data-driven web sites, and specialized line-of-business software. Progent's experience with worldwide enterprises and Progent's large team of specialists can benefit your company because enterprise networks are characteristically complicated, integration problems require in-depth knowledge in many technical disciplines, and reaching an acceptable level of stability, availability, and security requires industry-tested leading practices.

  • Build a Solid Basis for Seamless Growth
    Small companies often start with an IT system cobbled together on a tight budget. Without a strong architecture, a series of improvised fixes often get tossed on top of a marginal foundation. As a company grows, reliability and scalability problems can obstruct the productivity of the business. These networks require proper evaluation, intelligent strategic analysis, and broad-based expertise to migrate to an IT infrastructure that can provide the reliable foundation to meet critical business requirements and ease downstream growth.

  • Work with Solution Consultants, Not Product Resellers
    Smaller companies need guidance and insight to navigate through an ever more complex array of technology alternatives offered for enabling growth and enhancing efficiency. They do not need an IT engineer or support organization that tries to sell them products. Progent eliminates conflicts of interest by not reselling any products. Progent offers services and expertise exclusively. This allows Progent to match consulting support services with the real interests of customers. Combining IT support and product reselling can lead to a conflict where the recommended solution is built around a predetermined technology rather than being driven by the true requirements of a small business.

Get in Touch with Progent
In case your Olathe, Kansas business wants to contact Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Help
For fast remote help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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    Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact vital areas including manageability, availability, compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

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    For small businesses considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help you plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    With virtual servers, companies are able to run multiple virtual servers on one physical server. Virtual server technology allows companies to gain all the benefits of server isolation, while avoiding the costs associated with buying extra server hardware. Virtual servers are also the enabling technology for building private clouds, which provide important advantages including reducing the costs of capital equipment, facilities, and management while improving information security, system reliability, and recoverability. Other useful server management options are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can help you with all areas of server consolidation and management to allow your company to cut expenses and conserve time.

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    Progent's Cisco CCIE-certified networking experts have extensive experience assisting ISPs to architect, implement, administer, optimize, and debug fault-tolerant, extensible network solutions appropriate for public networks.

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    Progent provides a selection of network support packages for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT management product that tracks the availability, performance, and security of your information system and identifies incipient problems before they can bring down your system. With Progent's affordably priced network support programs, small organizations can choose a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

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    Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements affect key areas including manageability, availability, security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.

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    The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and meets your business needs.

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    The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical expertise and broad familiarity with designing and integrating cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progentís consulting support can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progentís Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central location for your employees or customers to connect to, organize, distribute and interact with relevant data, files, and applications and to interact with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, teams and major tasks with the data theyíve developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist you to support your existing SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent offers live online training for a range of desktop apps and environments such as Office and Office 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of conventional in-person seminars, such as instant interaction between students and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of many trainees. Offered to single students or classes of all sizes, Progent's live online training allows the teacher to run the seminar from a remote office while the clients can be spread across an office or across the the U.S. Virtual education utilizes proven learning aids like virtual white boards, real-time questions, and collaborative desktops. Classes can be brief and targeted to specific subjects or extended in time and wider in coverage.

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    If you need assistance writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís expert team of programmers, database designers, and software project managers can help make sure you get the job done on schedule and within your budget. Progent's experienced software programmers offer cost-effective and efficient online help for jobs as simple as writing VBA scripts for Office Excel or as challenging as rolling out mission-critical database applications built on SQL Server ,Oracle, or MySQL.

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    Progent provided a wireless networking environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered immunity to outside interference.

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    Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.

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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to create a complete disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, fault-tolerant network solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.

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    Microsoft SQL Server 2014 includes significant improvements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite services including system design, deployment, management, remediation, and software development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.

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    Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progent's Cisco certified wireless networking consultants can provide affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet Wi-Fi APs and Progent can help your business to design and manage Wi-Fi environments that include indoor and outside/industrial Aironet access points.

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    For smaller organizations, computer security and information assurance and compliance can be too complex to master yet too dangerous to ignore. The largest largest enterprises have been hacked, and the top cloud services have on occasion been knocked out. It seems like there's nowhere to run. Progent makes it affordable for smaller companies to carry out vital security projects successfully by offering the benefit of billable time to the nearest minute with no minimum charge for online help. This means you can have access to a world-class information consultant to provide precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a comprehensive security plan.

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    Progent provides national remote help and consulting services for businesses that operate Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows technology. Remote IT help offers optimum leverage for your information technology budget by extending client efficiency and shortening the time charged for network analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your site. In most of cases your network problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security professionals to assist you with the most difficult system problems.

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    Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety RMM options available as economical service packages designed to assist your company to detect and resolve a most IT network issues before they get big enough to disrupt your business.

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    If your company network combines Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, enhanced performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, on-site technical support, and Helpdesk support.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous testing and significant work with information security design. ISSAP consultants have in-depth understanding of access management systems and techniques, phone system and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.

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    Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.

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    Progent offers affordable remote consulting to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, secure and scalable infrastructure that is best suited to your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information system.

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