Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile connectivity to email, scheduling, web-based programs, and other vital business information. Progent offers Omaha, Nebraska companies the services of BlackBerry-qualified experts who can assist businesses to manage their BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for organizations of any size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for integrating BlackBerry technology productively into their information system.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, offering a single solution for controlling critical jobs like device installation, updates, and retirement while also offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server offers a wealth of security capabilities starting with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of protection to meet the specific needs of your network. Progent's BlackBerry certified consultants can assist you to choose advanced security functions and activate them wirelessly. Examples of these over-the-air selectable security settings are:

  • Lock down a smartphone
  • Erase information from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting how to prevent users from loading or executing unsafe or prohibited code. Progent can help you to choose blocking techniques such as:

  • List precisely what applications are permitted on the device
  • Block external programs from allocating non-volatile storage on the device
  • Select which resources third-party programs can access on the BlackBerry device
  • Limit the kinds of connections third-party programs running on the BlackBerry device can establish
  • Prevent all third-party software from being loaded or executed on the BlackBerry device

Progent's Remote BlackBerry-Certified Support is Quick and Affordable
For businesses in Omaha, Nebraska who want fast and economical help from a qualified BlackBerry support expert, Progent provides effective online help from a seasoned network support staff who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Online consulting services eliminates travel costs and enables specialists to resolve problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert help in areas including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, solution architecture, deployment planning and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-qualified security engineers to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about professional assistance for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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