Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Omaha, Nebraska companies support from BlackBerry-premier professionals who can help companies to manage existing BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry solutions economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery model, provides small companies an economical solution for incorporating BlackBerry products productively into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a single solution for handling key tasks like device deployment, updates, and retirement and providing a solid foundation for data protection and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server includes a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple DES. BES Server also allows excellent versatility in selecting levels of security to match the special needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to select advanced security functions and enable them wirelessly. Samples of these over-the-air configurable security features include:

  • Disable a smartphone
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate internal protection against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting how to prevent mobile users from loading or executing unsecure or unauthorized code. Progent can help you to select blocking techniques such as:

  • Specify precisely which programs are permitted on the device
  • Block third-party programs from allocating persistent memory on the smartphone
  • Select what functions third-party programs can access on the BlackBerry device
  • Limit the types of access external software running on the smartphone can establish
  • Block all third-party applications from being loaded or run on the BlackBerry smartphone

Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Omaha, Nebraska who want fast and affordable help from a certified BlackBerry consultant, Progent offers effective remote help from a veteran support staff who have delivered IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to resolve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert support in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a wide array of issues associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in providing nationwide remote help for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support expenses low and, by resolving problems promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, system design, installation planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and physical components meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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  • Hyper-V 2016 Management Engineer
    Windows Hyper-V 2016 Linux Integration Support

    Hyper-V 2016 incorporates core features first designed for and refined on Azure, among the world's biggest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

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    Cisco Certified Small Office Security Consulting Group

    Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad array of technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent offers online support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, plus the support of CISA and CISM-accredited security engineers to handle high-level security planning and problem solving. Progent has provided online troubleshooting to businesses in every state in the United States.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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  • QTS/Herakles Sacramento Colocation Center Consulting Services
    QTS Colocation Center Technology Professional

    The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your company is considering migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote network monitoring, centralized system management, application development, disaster recovery/business continuity planning and testing, security evaluation, and the support of the Progent Test Lab.

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  • Support Outsourcing System Center Operations Manager
    MCSE Expert Certified Application Monitoring Consultant

    Even if your business has a minimal computer support group and a limited technology budget, your information network can still feature the same high availability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical business applications and hardware up and running.

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  • Aironet 3600 Access Point Support and Setup
    Aironet 3700 Access Point Specialists

    Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting services to assist you to design, implement, update, optimize, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your unique workplace design, building structure, and expected workloads.

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  • Consulting CIO
    Online Help Part-Time CIO

    Progent offers the temporary services of a veteran Chief Information Officer to provide strategic direction to assist your company pick and support IT technology to meet your present needs and that can be a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial advantages to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to take on another executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to maintain all major operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to offer objective advice as well as expert technical support for building and maintaining IT solutions that fit the special requirements of your organization.

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  • 24/7/365 Remote Support Setup and Support
    24x7 Support Technical Consultant

    For medium-size businesses looking for IT consulting services, Progent can deliver an array of options including local service, remote support, off-site Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, software programming, and expert consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent provides expert in-person support for solving network problems rapidly and economically.

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  • Largest Lync Server 2013 Instant Messaging Consultancy
    Lync Server 2013 high availability Specialist

    Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

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    Progent's pricing model is to bill for remote support and in-person help per minute. As a result, you owe exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no monthly commitment for support services delivered during regular business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick repairs so you won't be forced to permit simple problems to fester.

  • Top ProSight Network Health Assessment Consultancy IT Infrastructure Asset Report Consulting
  • Top Quality Symantec VPN Network Intrusion Penetration Testing Symantec Firewall Computer Security
  • Top Ranked Progent's Management Information Technology Outsourcing Firm 24-Hour Progent's Management Team Solutions Provider

  • Remote Support Microsoft Exchange Cluster
    MCSE Expert Certified Microsoft Exchange Cluster Computer Consulting

    Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small organizations to minimize system downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, fault-tolerant IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to develop and validate a sensible business continuity plan that aligns with your business goals and budget. Progentís disaster recovery engineers can help you to design, implement, and support resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.

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  • UNIX Support Outsourcing Linux Specialists
  • Urgent Cisco Technical Firms Internet Networking Consultants Cisco

  • Windows Server 2008 Hyper-VI Specialist
    Online Troubleshooting Windows Server 2008 DirectAccess

    Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, develop test programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use new administration utilities, and provide ongoing consulting and tech support via budget-friendly alternatives including Contact Center service and remote technical support.

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  • Wi-Fi RF Spectrum Analysis for Wi-Fi Support Wireless Site Survey Technology Consulting
  • Windows 7 Evaluation Network Consultant Microsoft Windows 7 Evaluation Information Technology Consulting
  • Windows 7 Support Services Microsoft Windows 7 Configuration
  • BlackBerry Email Network Support Group
  • Windows Active Directory Specialist Consultant Windows Active Directory
  • Windows Mobile 7 Consulting Services Blackberry Professional
  • Windows Server 2000 Upgrade Consultants Microsoft Windows 2000 Online Help
  • Windows Server 2008 R2 Professional Microsoft Certified Partner Configuration Windows Server 2008 R2
  • Windows Server 2019 Online Support Services Windows Server 2019 Online Support Services
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