Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business information. Progent offers Omaha, Nebraska businesses the expertise of BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small business networks has increased, and as the demand for world-class protection, reliability, and recoverability has become the norm for companies of all sizes, effective deployment and support of BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their business information network.
Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry wireless handsets, offering a single platform for handling key jobs such as smartphone installation, updates, and deactivation and also offering a strong foundation for security and high availability. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry users and allows wireless synchronization.
BES Server features a wealth of data protection capabilities starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great versatility in selecting degrees of security to match the special needs of your mobile environment. Progent's BlackBerry certified consultants can assist you to choose advanced security features and enable them remotely. Examples of these over-the-air selectable security features are:
- Disable a device
- Erase information from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Enable internal defenses against malware
BlackBerry BES Server also provides flexibility in determining mechanisms to prevent BlackBerry users from installing or running unsecure or prohibited programs. Progent can assist you to choose protective processes like:
- List precisely which applications are permitted on the device
- Prevent external software from allocating persistent storage on the BlackBerry device
- Determine what functions third-party programs can access on the smartphone
- Restrict the kinds of connections external programs running on the BlackBerry device can initialize
- Block all external software from being loaded or run on the smartphone
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Omaha, Nebraska who require quick and affordable access to a qualified RIM BlackBerry support professional, Progent delivers effective remote assistance from a veteran support team who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel costs and allows consultants to solve technical issues quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad array of issues concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online support for small office networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses low and, by solving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
In order to contact Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.