Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Omaha, Nebraska companies support from BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small businesses frequently turn to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.

Onsite IT Consulting
Progent locations in Midwest

City Address Phone Link
Des Moines 309 Court Avenue, Suite 200
Des Moines, IA 50309
United States
(515) 985-0700 Des Moines Network Support Services
Lincoln 151 N. 8th Street
Lincoln, NE 68508
United States
(402) 817-1222 Lincoln Network Support Services
Omaha 950 S 10th Street
Omaha, NE 68108
United States
(402) 702-0010 Omaha Network Support Services


BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry smartphones can have push-based access to Exchange messages and to IM-enabled applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can help you design, implement, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.

Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to deliver prompt technical help to companies in the Omaha area or anywhere in Nebraska. Progent's seasoned remote consulting experts have helped IT organizations solve computer issues and cut support costs in every state in the United States and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation planning and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and hardware products meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that unifies data and processes throughout your business, communicates seamlessly with other solutions, and brings together employees, clients and vendors regardless of time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a robust, secure server and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.

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    Progent's seasoned ransomware recovery experts can assist you to restore a network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky.

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    Progent offers the expertise of RIM BlackBerry-certified experts who can help small businesses to plan, administer, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's proven online support model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software seamlessly into their information system.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 300km away from one another. Progent's team of seasoned network experts can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your DR solution to verify adherence with information assurance standards and regulatory requirements.

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    For businesses with a mix of Apple Mac and Windows computers, there exist two popular alternatives for using Microsoft Windows-only software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Windows-based PC to run Microsoft Windows software and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so you are able to use Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help you to evaluate and install third-party solutions for Windows platform emulation.

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    Windows Server 2008 represents an important advance in making information systems more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, training, temporary staffing, monitoring, and security services.

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    Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.

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  • ProSight ESP Behavior-based Security Specialist
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    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware.

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    MS Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and improved operational efficiencies, enhanced individual output, and better intellectual property security. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants can provide online and on-premises configuration support and mediation help for your Office Communications Server deployment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add significant strategic value to your information network

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    If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your company from over-reliance on an individual independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT consulting help when you need it, offering specialized knowledge for key technologies, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent offers you an economical solution for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and safe information system and to have quick access to the skilled support typically available only to businesses who are able to support a sizeable in-house IT organization.

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    Progent offers expertise for security analysis products including LANguard from GFI for performing a set of automatic system testing scans to identify possible security problems. Progent has broad knowledge of network analysis tools and can show you how to understand audit reports and react effectively. Progent can show you how to design protection into your company operations, install scanning tools, define and implement a protected system environment, and suggest policies to maximize the security of your IT system. Progent's security consultants are ready to assist you to set up a firewall, design safe remote access to email and data, and integrate virtual private network. Progent's accredited security consultants can also validate the security of web-based applications and can provide extensive information security tests of company-wide security to validate your company's compliance with important industry security standards such as FISMA, PCI, and ISO 17799.

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