Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent offers Omaha, Nebraska companies support from BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often turn to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their IT network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications like schedules, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications through Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can assist you to plan, install, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a broad array of problems associated with synchronization, handset recognition, messaging consistency, web access, wireless connectivity, IM, workstation application configuration, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses low and, by solving issues quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, processors and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.