Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular solutions for maintaining location-independent connectivity to email, scheduling, web applications, and other critical business information. Progent offers Omaha, Nebraska businesses the services of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry environments or migrate efficiently to a current mobile solution.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an affordable solution for integrating BlackBerry technology productively into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities so you can monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.
Midwest Contact Information:
Progent offers consulting services and onsite technical support throughout the Mid-West.
Progent locations in Midwest
Integration Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Domino, or Groupwise clients to send and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad selection of critical management tasks that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you use RIM BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry smartphone firmware remotely
- Manage user and group settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry devices remotely
- Set specialized management roles
- Monitor and analyze the health of your system
Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also help you to resolve a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by handling issues promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to use management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.
Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.