Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide Omaha, Nebraska companies the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and support of BlackBerry technology has become increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven online support model, provides small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.
BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure data consistency for applications like schedules, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange email as well as to instant messaging-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can assist you to plan, configure, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver expert assistance to businesses in the Omaha area or anywhere in the state of Nebraska. Progent's seasoned remote technical support experts have helped IT organizations solve network problems and reduce IT service expenses in each state in the U.S. and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a wide array of technologies related to BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connections, IM, PC software installation, and Desktop Redirector.
As a leader in delivering nationwide remote help for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses low and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, solution design, installation planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry expert can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To ask Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.