Enlarging your remote workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Omaha organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Omaha, Nebraska businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A fast, enterprise-wide changeover to a from-home business model, which might be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Call Center with Progent's online Technical Response Center services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Omaha, Nebraska company, call