Omaha Remote Workforce Integration Consulting Partner
Help Desk Augmentation and Outsourcing Consulting and Support Services
Enlarging your remote workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Omaha organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Omaha, Nebraska businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A fast, enterprise-wide changeover to a from-home business model, which might be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Call Center with Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services leverage Progent's extensive network of online IT support experts combined with enterprise-class ticketing and follow-up technology to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop technical support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to check or revise the status of their current trouble tickets, add information, and upload screen captures and attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your company to expand your current Call Desk team by sharing delivery of Support Desk support seamlessly between your in-house support personnel and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support model based on the leading professional services automation platform for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can enable your company to provide world-class IT support to your telecommuters, refer to Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Omaha, Nebraska company, call
An index of content::
24x7 MOTU Digital Performer Instruction
Macintosh Applications Instruction
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by providing help services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.
NetApp MetroCluster Troubleshooting Consulting Services
Specialists NetApp MetroCluster Design
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's team of seasoned IT consultants can assist you to plan, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government mandates.
Microsoft Exchange Server Upgrade Consulting
Professionals Exchange 2010 Migration
Progent offers comprehensive help for each phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of new software licenses and equipment needed, suggested vendor sourcing, system testing at customer location or at Progent's test facility, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's IT group and end users.
UNIX with Windows Support and Integration
UNIX with Windows IT Consultants
Progent's UNIX family consulting experts offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Remote Wireless Site Survey Technology Consulting
Computer Consultants Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your facilities, offering you a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.
ransomware recovery planning Consulting
ransomware preparedness report Consultant Services
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability to block ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to collect information concerning your existing AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and meets your business needs.
Microsoft and Cisco Authorized Expert WannaCry Ransomware Cleanup Specialists
WannaCry Ransomware Removal Professional
Progent offers expertise for security testing software such as Microsoft Baseline Security Analyzer for performing a set of programmed system testing scans to uncover possible security problems. Progent has broad knowledge of security auditing tools and can help you to understand testing reports and respond appropriately. Progent can help you design protection into your business operations, configure auditing applications, plan and implement a protected network architecture, and suggest policies to maximize the security of your network. Progent's security engineers are available to show you how to set up a firewall, design secure remote access to email and data, and integrate VPN. Progent's certified security experts can test the security of web-based applications and can conduct comprehensive security assessments of enterprise-wide security to validate your company's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.
Exchange Upgrade Consultant Services
Exchange 2007 to Exchange 2010 Upgrade Consult
Progent's Microsoft-certified consulting experts can assist you to assess the value of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and integrating your vital communications platforms.
Remote Small Office On-site Support
Remote Consulting Small Office Network
If you have a small business information system with 10 to 50 desktop users, Progent's IT outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class network support. By providing network consulting help when you require it, offering specialized knowledge for critical applications, offering unique services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an affordable solution for maximizing the business value of your small business information system. Progent is the intelligent way for small businesses to build and support a robust and secure information network and to benefit from fast access to the experienced support ordinarily restricted to businesses who are able to support a large in-house IT group.
Delphi Engineer
Microsoft Access Report Design Firm
For custom program development, Progent can provide programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Protecting SonicWall Firewall
SonicWall NSA 3650 Firewall Auditor
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your business processes.
Windows 8.1 Migration Software Consulting Services
Windows 8.1 Work Folders Network Consulting
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, including touch screen support and signature live tiles user interface, offer a wide selection of advantages for companies who know how to exploit them. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's various new and enhanced technologies.
Juniper Junos Cybersecurity Consultancies
Juniper Junos Forensics Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24/7 MCSE Expert Certified Exchange 2016 Mailbox migration On-site Technical Support
Microsoft Exchange 2016 Migration Computer Consultant
Progent can help you in any and all facets of your migration to Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Colbolt Linux Consultant Services
Redhat Linux Consultants
Progent's Linux support services offer small companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Emergency Microsoft Certified Expert Network Consulting SCCM 2016 Migration
SCCM 2016 Boundary Groups IT Consulting
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a single point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Remote Support Services Windows 2003
Windows 2003 Network Consulting
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with planning, deploying, administering and supporting powerful IT applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
VMware Workspace ONE Migration
System Support System Center Configuration Manager
Progent's network engineers can assist you to automate desktop PC update and patch deployment by providing support for management platforms such as Microsoft System Center Configuration Manager, Systems Management Server, and WSUS.
Award Winning Citrix XenCenter Consulting Services
Citrix XenMotion Professionals
Progent's Citrix-authorized consultants can help your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your current Citrix technology deployment and show you how to enhance consolidation, performance, protection, availability, and recoverability.
Support and Help SQL Server 2016 Standard
Microsoft Expert SQL Server 2016 Enterprise Support and Setup
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, mobile computing integration, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Tech Consulting Cisco Access Point
24/7 Cisco VoIP Network Consulting Firms
Progent's Cisco certified networking consultants have extensive background helping ISPs to design, deploy, manage, tune, and troubleshoot high-availability, extensible network solutions suitable for shared public networks.
Catalyst 2940 Switch Remote Consulting
Catalyst 2940 Switch Consultant
Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current models.
Support Meraki Switch Stacking
Meraki Switch Integration Consultant Services
Cisco's Meraki MS family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable online expertise to assist your company to design and deploy an efficient network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security, create and test a disaster preparedness plan, and resolve issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Barracuda Backup Integration Consultant
Largest Barracuda Backup Management Professional
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda technology.
At Home Workers Collaboration Network Consulting
Work at Home Collaboration IT Consultant
Progent can assist small and medium-size companies to configure collaboration applications to permit their teleworkers to benefit from positive teamwork with fellow workers and customers.
SMS Migration IT Services
Systems Management Server 2003 Remote Consulting
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates standards, procedures and technologies to keep your IT network safe.
Exchange Server 2000 Upgrade Technical Support
Top Microsoft Exchange Upgrade Support
Progent is among the most qualified network support firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Cisco Firepower AVC Technology Consulting Services
24-7 Firepower Information Technology Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Best Microsoft Dynamics GP Troubleshooting
Top Great Plains Accounting Technology Professional
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to track your business more effectively, transforming raw data into useful understanding of your business.
Award Winning Microsoft SQL Server 2008 Computer Consultants
24x7x365 SQL 2008 Reporting Services Consultant
Progent's Microsoft-Premier SQL consultants can provide a range of support services to help small and midsize companies to design, implement, administer, and repair SQL 2008 systems so that they receive the maximum strategic advantage from this state-of-the-art information management technology. Also, Progent offers consulting expertise for system architecture, enterprise-wide security, and application development to increase the strategic benefit of your SQL Server 2008 network.
Information Technology Consulting Aironet Wave 2 Wi-Fi Access Point
CCDP Certified Aironet Wave 2 Wi-Fi AP Consultants
Progent's Cisco certified wireless networking experts offer economical remote and on-premises help for both legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and manage wireless solutions that include indoor and outside/ruggedized Aironet access points.
ProSight Private Cloud Services Technology Professional
ProSight Private Cloud Hosting Services Engineers
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization platforms that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unmatched level of vendor flexibility.
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