Immediate Remote Technical Support for Omaha Nebraska Networks
Fast Online Consulting for Omaha SystemsFor companies located in Omaha Nebraska, Progent provides remote help for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote support to businesses in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to solve challenging infrastructure problems, plus the assistance of CISSP-certified security consultants to help with advanced security architecture and diagnostic jobs.

Progent's remote support engineers offer exceptional value because they possess the real-world experience and are equipped with the sophisticated technology necessary to resolve the majority of network issues rapidly. Efficient support lowers direct expenses since service calls use up fewer chargeable consulting minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits additionally in incidental costs by reducing or eliminating system downtime and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management. Progent's extensive remote technical support experience is especially important for businesses that depend on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be useful.

Progent's pricing model for online support is structured to stretch your IT service dollar. Progent charges by the minute for phone assistance, so you pay exclusively for the services that you actually get. In contrast to many remote service firms, Progent requires no initialization charge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing avoid situations where fast repairs manage to turn into large bills. Progent's skill at dealing with technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned a collection of optimized tools and field-tested processes which ensure the highest level of efficiency for online help and repair for computer networks of any size. Progent offers secure VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's remote service group to access your environment remotely without violating network security.

Progent's powerful customer support database application includes thorough records of the service that Progent's clients have received. Progent's authorized consultants have access to the history of support delivered to each Progent customer by every consultant. This history of issues and solutions is stored as a quickly searchable proprietary knowledge base that enables Progent's online technical professionals to communicate their experiences company-wide to make sure that the value of Progent's support improves daily. Progent's extensive list of certifications and close relationships with important industry leaders such as Cisco and Microsoft open up other vast technical knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's remote consulting experts can determine the best solutions promptly.

Remote technical services provided by Progent to businesses in Omaha Nebraska include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price managed services designed to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight series of network management outsourcing services covers all key facets of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so that all looming issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of world-class online consulting experts for special information technology projects. Billing charges for ongoing consulting tasks are determined according to the qualifications of the engineers involved. Progent's experience with these important fields of computer technology allows customers to execute major initiatives economically and on time. Progent's project-based online engineering solutions include:

  • Call Center Services
    Progent's Call Center support alternatives for organizations with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations a complete service desk solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk Call Center consulting services can support you in building an efficient new Help Desk or improving your existing organization, selecting or modifying Help Desk Call Center software to handle the unique requirements of your corporation, or providing temporary online staff to work with your internal Help Desk Call Center group during unusually busy situations like software transitions, major updates, or installing brand new business software.

    Progent's Call Center staff of experienced network consultants offers your customers in Omaha Nebraska immediate communication with a reliable support group with substantial experience offering telephone-based support and online diagnostics for networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Help Desk Call Center recognition as a significant driver of company performance, and Progent's policy is to fix rather than merely document technical issues.

  • Business Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group provides phone-based and in-depth consulting support and education in special business application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For more on Progent's expertise, custom programming, and education offerings, refer to Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent offers businesses in Omaha Nebraska remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize SCOM to accommodate your environment so that your network support is proactive and automated. By anticipating potential trouble spots before they grow into network outages, automated monitoring can ward off stressful and expensive service failures. Progent can also assist with server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or systems powered by multiple platforms.
How Your Omaha Business Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based help with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and startups in Omaha Nebraska, Progent's phone-based network support specialists are ready to provide professional and affordable IT support whenever your business requires it. More than 15 years of delivering online technical assistance has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to fine tune online connectivity tools to fix IT problems rapidly while eliminating the cost and lost time associated with in-person service visits.

Even if your Omaha company works with a local independent consultant or maintains a full time organization that know how to handle ordinary network issues, Progentís Microsoft and Cisco certified consultants can still offer an easy and transparent virtual extension of your local resources for situations when your usual IT support personnel either don't have the bandwidth or the expertise to address sudden system crises or especially complicated integration projects.

Advantages of Progent's Network Help for Businesses in Omaha Nebraska
Progent's remote technical help services enable your Omaha business to experience the benefits of on-call, enterprise-grade network support without the cost of managing an in-house IT organization. Your network will acquire added strategic worth by being more available, efficient, and secure. Benefits to your company include:

  • Convenient virtual extension of your local IT resources
    For most organizations in Omaha Nebraska, local computer support resources, whether consisting of independent consultants or an internal IT staff, can solve the majority of technical problems. However, IT crises may strike when local resources are too busy or absent, and some trouble may involve IT products that is beyond the scope of your local support technicians. In these cases, Progent's online service specialists give you an easy, fast, and affordable solution to supplement your regular resources and to pass on useful information to improve your ability to handle future issues in-house.

  • Less Dependence on Individual Service Providers
    For IT support, smaller companies often depend on independent freelance consultants. Although freelance consultants have less overhead than big consulting firms and can afford to charge marginally less, they are often overextended, making it difficult to respond rapidly to urgent situations. If an independent service provider is occupied with another customer, sick, on a trip, or in training, the absence of fallback personnel may require your company to wait for assistance during an emergency. As your network grows, network downtime and trouble with critical software are more expensive. The money you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent provides a reliable source of backup service expertise to insure your network remains available.

  • Build a Solid Foundation for Seamless Growth
    Companies typically begin with an information system implemented on a modest budget. Without a scalable framework, slap-dash fixes often get piled onto an unstable foundation. When a company grows, stability and scalability issues can impede the productivity of the business. These poorly built environments need proper assessment, intelligent strategic planning, and broad-based technical expertise to upgrade to a network architecture that can deliver the stable foundation to handle critical business requirements and simplify future growth.

  • Interact with Solution Providers Rather Than Technology Vendors
    Smaller companies require advice and technical education to navigate through an increasingly complicated array of product options capable of promoting business success and enhancing productivity. Businesses hardly need a computer consultant who is motivated to resell a certain vendor's products. Network support and product selling can result in a scenario where the proposed solution is built around a predetermined product instead of the true requirements of a business. Progent avoids these dilemmas by offering just services rather than products. This enables Progent to match IT consulting with the real interests of clients.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, depth of technical expertise, fine tuned remote support software, and familiarity with corporate IT allow offices to avoid the pitfalls of excessive reliance on smaller service firms, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, in the trenches of IT support, executing a broad range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This ensures that you get not just world-class technical help, but also a consultant with proven methods for applying computer knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for online service and on-premises visits by the minute. Consequently, you pay just for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in regions where Progent provides in-person support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for services delivered during regular business hours. Many service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids large bills for fast fixes so you won't be tempted to allow simple problems to fester.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service firms who provide scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every customer. The discipline of detailing and archiving service activity allows more effective support and avoids a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Remote Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to provide round-the-clock remote tracking services based on Microsoft Operations Manager. MS Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering possible problems before they cause lost productivity, network monitoring can save your IT network from painful and expensive availability disruptions.
How Does Our Company Start Getting Remote Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.

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    Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.

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    Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally managed web gateway that delivers a single-server platform for an array of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can help you to plan and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Even if your business has a minimal network services staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT consultants, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and hardware operating.

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    Windows 8.1 is designed to power devices from smart phones and tablets to engineering workstations. A wealth of innovative capabilities, including touch screen support and signature live tiles GUI, provide a broad selection of advantages for companies who know how to put them to work. Progent's Windows consultants can help bring your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the operating system's many technical enhancements.

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    Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide several RMM solutions available as low-cost service packages designed to help your company to identify and resolve a an array of network problems before they can disrupt your business.

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    Microsoft Dynamics GP can help you expand and manage your company more efficiently by delivering deep access to strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to expand the reach of your company, manage your financials, computerize financial operations, standardize processes throughout your business, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP/Great Plains business management system.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can give your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

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    Progent offers onsite training designed for individuals who wish to expand their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac applications.

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    Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows computers into seamless environments with resource sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer world class support to businesses that rely on these platforms to keep their competitive edge. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Exchange 2016 Upgrade Online Support Services

    Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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    Progent provides nationwide urgent technical support and troubleshooting services for businesses who run environments powered by versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online IT help provides maximum return for your IT budget by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the most challenging network issues.

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    Remote Redundant Network Consultant Services

    Progentís non-stop interoffice connectivity and fault tolerant network infrastructure consultants can help small businesses achieve fault tolerant Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity.

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    Progent has 20 years of background helping small and mid-size companies to design, implement, optimize, manage, and debug information networks that incorporate an at-home workforce.

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    MS Communications Server provides IM and presence as part of a scalable, enterprise-grade package offering advanced security, transparent integration with popular Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.

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    Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in system design and integration, software development, database administration, and cybersecurity.

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    Progent can help small and mid-size businesses to configure collaborative technology to enable their telecommuters to benefit from productive interaction with colleagues and clients.

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  • Lync Server 2013 and Android Specialists
    Lync Server 2013 and Cisco Unified Communications Specialists

    Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide range of desktop and handheld clients. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.

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    Microsoft Windows Server Essentials is an affordable, versatile OS that enables small organizations to make the move from the older physical on-premises datacenter to the new hybrid networking model that combines on-premises and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost advantages of migrating to Windows Server Essentials and adopting a hybrid local/cloud design for your network ecosystem. Progent can provide comprehensive project management support to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.

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  • Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a knack for developing elegant IT solutions during his time as as a system architect, application developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and global enterprises.

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    Email Reputation Analysis Specialists

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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  • Immediate Microsoft Exchange Server Upgrade Technology Professional
    Top Quality Exchange Server 2010 Upgrade Engineer

    Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can assist you to plan and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick payback by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your vital communications technologies.

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  • Microsoft Office Systems Engineer
    24-Hour On-site and Remote Support Microsoft Office 2003

    To deliver cost-effective network services for small companies, Progent offers comprehensive computer outsourcing plans that give small offices quick access to technical expertise without requiring you to recruit, educate, and manage a large full-time IT team. Progentís IT outsourcing services offer you an economical way for building a secure and robust environment for your favorite Windows office productivity applications including Office XP and Microsoft Office 2003.

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    Co-managed Heldesk Online Help

    Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large businesses develop an efficient and successful internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations analyze the numerous high-quality Help Desk software packages on the market and decide what products might be excessively costly, lack critical functions, or align poorly with your company's business goals. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.

  • Technical Support Organization EMail Virus Remote and Mobile Email Access Consolidation
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    Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can assist you to determine the value of Ubiquitiís UniFi technology for your environment and help you to plan, deploy, administer, and troubleshoot your UniFi solution.

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    Independent Linux Contractor Remote Support Job

    Our Experts Team provides consulting in important technologies including Macintosh integration and programs; Support for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program help; CIO, business analyst, and project management services; Special program development and integration; Web site, electronic business, Electronic Data Interchange, and client portal development and deployment; Database management and efficiency consulting; Business intelligence expertise; and Telecom systems consulting.

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  • Windows 10 Configuration Online Consulting Windows 10 Configuration Network Consulting
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  • Windows Server 2012 R2 Virtual Fibre Channel Professional Windows Server 2012 R2 Virtual Fibre Channel Consultants

  • GIAC Security Audit Consultant
    Security Information and Event Management Services

    GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the security disciplines addressed under GIAC certification such as evaluating network security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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