Besides providing rapid contact with high-level IT consultants and subject matter experts (SBEs) to help Portland, Oregon organizations with specific technical issues or longer-term initiatives, Progent offers temporary staff augmentation to deliver more generalized services like desktop help, IT administration, and Help Desk services. On-demand staffing makes it possible for organizations to respond to anticipated or unexpected increases in demand for network personnel, which may result from situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also cover voids left by the absence of in-house staff members due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services offer businesses the versatility to react to surges in requirements for network personnel without dealing with the costs and delays associated with identifying and hiring reliable IT personnel and without the burden of adding to your permanent staff size.
Important features of Progent's temporary staffing services include:
Progent's Shared Center Service
- Fast access to seasoned IT pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your full-time IT team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
- Strong working relationship with a top-level, full-service resource for network expertise
Progent's co-managed Help Desk Call Center program is a specialized on-going staff expansion option that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide pool of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative service solution powered by the leading group professional services platform for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations across the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Portland, Oregon Organizations
Progent's seasoned team of certified consultants can deliver Portland, Oregon organizations a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service firms include:
Contact Progent for Temporary Staffing Services for Portland, Oregon Businesses
To find out more about Progent's temporary supplemental staffing services for Portland, Oregon companies, call 800-993-9400 or visit Contact Progent.