In addition to offering fast contact with top-tier network professionals and subject matter experts (SBEs) to assist Portland, Oregon organizations with specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance such as desktop support, IT administration, and Help Desk services. Temporary staffing can help businesses to respond to planned or unexpected increases in demand for IT services, which may be caused by situations such as company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps resulting from the loss of in-house IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services offer businesses the versatility to respond to surges in demand for network services without dealing with the expense and hassle that come with identifying and recruiting appropriate technical personnel and without the risk of increasing your in-house staff size.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Service
- Fast availability of reliable network professionals
- Easy initiation, termination, and resumption of services
- Transparent extension of your full-time network support team
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Strong relationship with a top-level, full-service resource for network support
Progent's shared Help Desk service is a proven on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint support solution based on by the leading group PSA tool for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and on-premises network expertise for organizations of all sizes throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Portland, Oregon Companies
Progent's nationwide team of certified consultants offers Portland, Oregon companies a broad array of remote consulting and debugging services. Areas of expertise offered under Progent's consulting program for network service firms include:
Contact Progent for Temporary Staff Augmentation for Portland, Oregon Businesses
To find out more about Progent's short-term supplemental staffing services for Portland, Oregon companies, call 800-993-9400 or visit Contact Progent.