Besides offering fast access to high-level IT professionals and subject matter experts to assist St. Louis, Missouri organizations with specific IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deal with more broadly defined services like PC help, network administration, and Help Desk call center response. Temporary staffing can help organizations to deal with expected or surprise increases in the need for network personnel, which may be caused by scenarios like company mergers, site relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Short-term staffing can also fill gaps resulting from the absence of in-house staff members due to vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staffing services give organizations the flexibility to respond to surges in demand for IT services without being saddled with the costs and delays that come with reviewing and recruiting appropriate IT personnel and without the risk of increasing your full-time staff size.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid availability of seasoned IT pros
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your in-house network support team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
- Strong relationship with a top-level, full-spectrum resource for IT support
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that allows IT organizations to share the responsibilities of Help Desk support transparently between their full-time network staff and Progent's extensive team of technical support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative based on by the industry's leading group professional services tool for streamlining, service requests, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises network services for businesses across the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for St. Louis, Missouri Businesses
Progent's seasoned roster of certified consultants and technical experts offers St. Louis, Missouri companies a wide range of remote technical guidance and debugging services. Practice areas covered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term Staff Augmentation for St. Louis, Missouri Businesses
To learn more about Progent's temporary staffing services for St. Louis, Missouri businesses, call 800-993-9400 or visit Contact Progent.