In addition to providing fast access to guidance from top-tier network professionals and subject matter experts to assist St. Louis, Missouri organizations to resolve discrete IT problems or longer-term projects, Progent offers short-term staffing to deliver more generalized assistance such as PC support, IT management, and Call Center services. Temporary staffing makes it possible for businesses to respond to planned or unplanned increases in demand for network services, which may result from situations like company mergers, site moves, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover gaps caused by the loss of full-time staff members because of scheduled vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services offer businesses the flexibility to respond to increases in demand for IT services without being saddled with the expense and delays associated with vetting and recruiting appropriate IT personnel and without the risk of increasing your full-time staff size.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast access to reliable IT pros
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time IT staff
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong working relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk program is a proven on-going staff expansion alternative that enables IT groups to divide the responsibilities of Call Center support transparently between their internal IT personnel and Progent's extensive pool of IT support specialists. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the industry's leading group professional services platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for businesses across the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for St. Louis, Missouri Companies
Progent's seasoned team of certified consultants and technical experts offers St. Louis, Missouri businesses a broad array of remote consulting and troubleshooting services. Areas of expertise offered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary IT Staffing for St. Louis, Missouri Organizations
To find out more details about Progent's short-term staffing services for St. Louis, Missouri businesses, call 800-993-9400 or visit Contact Progent.